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Kingsgate Hotel Greymouth

32 Mawhera Quay, Greymouth 7801, New Zealand
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Kingsgate Hotel Greymouth
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Kingsgate Hotel Greymouth
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291 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ive read some of the reviews on here so booked with some hope. We booked the suite & i'm so please we did. One room with king bed & TV & bathroom & the other with chaise lounge suite & kitchen & 2 single beds. Both with balcony's & great views. The staff were so helpful with sorting out a... More 

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Wellington, New Zealand
Level Contributor
295 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has obviously had a make-over, so it wasn't too bad, but it is still a slightly tired remnant of the 1980s. I managed to get a suite which gave me plenty of room. The bathroom was clean and tidy, and the in-room wifi was reasonably good but didn't allow for much download. The dining room was busy both... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here whilst traveling on the Trans Alpine, and found the room clean and tidy with a lovely balcony looking towards the river promenade. Though in the middle of town it was very a quiet night with only the sound of waves breaking the stillness. We had dinner in the bar. The staff were very friendly... More 

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fordtraveler56
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed May 27, 2015

Where do you begin when everything from start to finish is horrible. We stayed here while on a tour of NZ for 2 nights. The room was dirty, outdated and noisy. The bathroom sink had an old moldy rubber stopper sitting on it that we refused to touch and it was impossible to get the water temperature adjusted for a... More 

Was this review helpful? Yes 2

Travelers are raving about these Greymouth hotels

Christchurch, New Zealand
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 27, 2015

In their defence the owners of the Kingsgate hotels do seem to be making an effort to refurbish their hotels around NZ. It looks like they are a way off getting to Greymouth though... from the lack of anywhere to park when you try to check in, through the tired public areas to the very outdated room this place really... More 

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Jervis Bay, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 19, 2015

This was a bit of surprise, although an older hotel it was very clean, tidy and comfortable. Had a lovely room with a beaut bath, and all the amenities. Wifi was available in the bar or lobby. The bar was wonderful to sit in (had happy hour) and relax at the end of the day. Dinner was had in the... More 

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Granity, null, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 4, 2015

I was attending a seminar at Kingsgate and I phoned the day before to ask about parking near the entrance. I explained that I have mobility difficulties and a mobility parking permit. I was told that Kingsgate has just the one parking space for `the disabled' but that the manager usually parks there. The person I spoke to said that... More 

Was this review helpful? Yes 1
KingsgateGreymouth, General Manager at Kingsgate Hotel Greymouth, responded to this review

Mary is correct that we have only one disabled carpark, we normally have sufficient car parking in our 2 carparks for our house guests but parking in the immediate vacinity of the hotel is limited. To ensure that we always have the disabled carpark available for those that need it we park a hotel vehicle in the space and then... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 27, 2015

I was a little surprised at the dated appearance of the rooms and outside of the building. The foyer was very modern. Room were very clean, comfortable and warm. Staff were all friendly. Buffet breakfast was nice although one dish that I wanted had run out and not replaced. The second morning was not buffet and I was not offered... More 

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Tel Aviv, Israel
Level Contributor
116 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed April 21, 2015

Resonable hotel and rates according to Greymouth. The hotels restaurant offers good and tasty dinner in resonable price. The breakfast was continental, altaugh it should be a buffet. Without any fresh fruits or vegetales. free limited wireless internet, free parking. The room needs renovation.

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Woodend, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 7, 2015 via mobile

need of repairs. I was getting away for a nice weekend an from the pictures on the net. It looked like really nice decor with a nice balcony. What a complete let down cracks in the walls carpet thread bear. Where the heater meets the wall un safe wiring. very over priced and the balcony what a joke. I am... More 

Was this review helpful? Yes 4
KingsgateGreymouth, General Manager at Kingsgate Hotel Greymouth, responded to this review

Thank you for taking the time to write a review, we appreciate all feedback and do try to address all issues that are mentioned. I can advise that we are in the process of replacing the carpet in the superior rooms, and that all electrical appliances and fittings are checked regularly to ensure that they are safe to use. We... More 

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