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Kingsgate Hotel Greymouth

3.5 of 5
32 Mawhera Quay, Greymouth 7801, New Zealand
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Kingsgate Hotel Greymouth
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Kingsgate Hotel Greymouth
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282 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Woodend, New Zealand
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

need of repairs. I was getting away for a nice weekend an from the pictures on the net. It looked like really nice decor with a nice balcony. What a complete let down cracks in the walls carpet thread bear. Where the heater meets the wall un safe wiring. very over priced and the balcony what a joke. I am... More 

Was this review helpful? Yes 3
Sheffield, United Kingdom
14 reviews 14 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights at the end of March 2015. Room was comfortable, tidy and clean. The staff were attentive, especially the bar and restaurant staff. The hotel had laundry services which were available for our own use. To use them had to buy tokens from hotel reception. (2$NZ per token.) Managed to get all our washing done... More 

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Sydney, Australia
Top Contributor
74 reviews 74 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room I stayed at was quite small. It appeared dirty everywhere as well. I could find hair from the previous hotel patron on bench top and in bed. That was totally unacceptable to me as far as cleanliness is concerned. The bathroom was aging and without a mixer tap at the sink. On a freezing morning, the last thing... More 

Was this review helpful? Yes 1
Rotorua, New Zealand
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Terrible room which smelt musty had dirty carpets, curtains coming off the rails, dated furniture, moldy bathroom with rotting window sills etc. The room needed a total makeover and even the outside enterance needed a good clean. I could go on and on but DONT STAY THERE

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Dunedin, New Zealand
20 reviews 20 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel would have been in fine in the 70s but is very dated and has been poorly maintained. The staff were friendly enough, the plumbing was the noisiest I have ever encountered! Reception staff didnt offer or seem to know too much about breakfast, we had to find about things like that by ourselves!

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Otorohanga, New Zealand
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We booked this hotel because of its proximity to the rail station as we did the Trans-Alpine trip. While the hotel rooms are getting a wee bit shabby, they are clean and nicely presented. We had dinner at the hotel restaurant and had lamb shanks. They were superb, and the service by our waitperson Ashleigh was extra specially good. She... More 

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Top Contributor
52 reviews 52 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Firstly i was not convince to stay here as reviews here were not great enough. I tried with Hotel, to my surprise it was superb. Hotel is right in the centre of the city, it is opposite to the lake view and very close to market, railway station. Near to this hotel there is Indian Restaurant Priya. But to your... More 

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Essex, England
19 reviews 19 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 9, 2015

We got to Greymouth after several week's of travelling around New Zealand, to find that our holiday company [Thomas Cook] had forgotten to book this hotel, even though they had given us a voucher for a stay there. To make matters worse, the hotel was full. However, Rebecca on the desk was exceptional: she found a room kept as a... More 

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Wrexham, United Kingdom
Top Contributor
73 reviews 73 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 1, 2015

Having been pleased with the standards in another Millennium branded hotel, we were disappointed with the Kingsgate. It is a large hotel in the centre of the town. The room was overdue investment to upgrade it; the décor, fixtures and fittings were all ageing and overall it felt a bit grubby. The hotel is old and is generally in need... More 

Was this review helpful? Yes 1
New Zealand
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 22, 2015

Booked here through work and won't be staying again. The room was dated, bathroom had been upgraded however it had an unpleasant smell that I couldn't place. The floor needed a vacuum and the mattresses must have been original from the day it opened. The staff seemed disinterested bordering on rude. The food was good but very overpriced. My room... More 

Was this review helpful? Yes 1
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