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The Grand Hotel

#11 of 26 Hotels in Wanganui
Certificate of Excellence
Corner St. Hill & Guyton Streets, P.O. Box 364, Wanganui 4540, New Zealand
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Traveler rating
    21
    33
    10
    4
    3
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15
35
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (23)
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Whakapapa, New Zealand
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel twice now within 2 weeks. First time was great had a room in the 100's. Clean, tidy and had fast Wi-Fi. Bathroom looked new and modern. The second time we stayed was in one of the 200 rooms, 8.30am I was woken by a very noisy builder or electrician next door and in the... More 

Was this review helpful? Yes
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Hello, Thank you for taking the time to write a review and for the positive feedback. The Hotel is just at the end of an extensive renovation. These renovations are now coming to an end. Please accept our apology for the noise. It was not acceptable. We look forward to your next visit. Kind regards, The Grand Hotel. More 

Greater Wellington, New Zealand
1 review
5 of 5 stars Reviewed July 2, 2015

I stayed at the Grand for 9 nights while working at Wanganui. The owner has done a superb job of restoring this hotel to both embrace it's classic charm while bringing it up to modern standards. With it's friendly & helpful staff, nothing was an issue. It's central location placed everything within walking distance. The restaurant/bar facilities were top-notch and... More 

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Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for taking the time to write such a lovely review, we look forward to seeing you on your next visit. Kind regards, The Grand Hotel More 

Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 30, 2015

We stayed here for 1 night. Staff were friendly, good customer service and great location. It is dated and a little tired, but very clean. Would stay again. The room was bright and spacious. The bed was very comfortable.

Was this review helpful? Yes
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for taking the time to write a review. We look forward to see you again on your next visit. More 

wellington
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 4, 2015

Location was great very central to museums, shopping and activities staff were friendly, restaurants close and room very good enjoyed the memorabilia. Establishment is dated but has atmosphere. Would definitely stay again.

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Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for taking the time to write a positive review. Kind regards, The Grand Hotel More 

York, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

We stayed here for a few nights!! It's a little gem! The location.....great for access to all the facilities /shopping /restaurants The food......good range of choice's....excellent value for money.....but above all REALLY good food! Lunch menu is only €8!! We didn't need to look anywhere else to eat as it was so good! The room....big and spacious..shower just a little... More 

Was this review helpful? Yes 1
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Dear Georgie, Thank you for taking the time to write such a positive review, we hope you enjoy your new life here in New Zealand having moved from the UK. Kind regards, The Grand Hotel. More 

Oxford, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 22, 2015

We arrived late, but discovered (my mistake), that we had actually booked somewhere else! The motel we had actually booked refused to waive the booking and rather than allowing us to set off again late at night, the manager at The Grand offered us a room at his hotel for free! How about that for excellent customer service!

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Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you Barry for taking the time to write a review. We hope you enjoyed the rest of your stay in New Zealand. Kind regards, The Grand Hotel More 

Oak Park, Illinois
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 16, 2015

From the outside the hotel looked nice, but the inside is quite dated. Rooms could use a very good cleaning and the staff really needs to focus on remediation of ants that invaded our nightstand in the morning. The town of Wanganui also appears to be struggling - there was very little to see or do and many buildings were... More 

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Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2015 via mobile

I must admit I am partial to New Zealand's older provincial hotels. You never quite know what you will find. We arrived mid afternoon on two motorcycles to find secure garage parking waiting for us. The Grand reminded me of a certain Wes Anderson movie complete with smiling Manager. Our room was clean tidy and comfortable. The staff friendly and... More 

Was this review helpful? Yes
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for taking the time to write such a lovely review of the hotel. We appreciate your business and look forward to your next visit. Kind regards, The Grand Hotel More 

Winchester, United Kingdom
Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 8, 2015

This review is for the Irish Pub Restaurant inside the Grand Hotel Wanganui. These days Irish pubs are to be found the world over so it was no surprise to to discover this one at the Grand. A group of us were looking to spend some time together over dinner and as we hadn't tried this place before decided to... More 

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Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for taking the time to write such a lovely review of the Irish Bar @ The Grand Hotel. We appreciate your business and look forward to your next visit. Kind regards, The Grand Hotel More 

Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 4, 2015

The Grand came highly recommended to us from friends. It's not that it's bad it's not great. The hosts were welcoming and there is a bar at the bottom of the steps if you feel like indulging. The room was small with a queen size bed and very clean. The breakfast included is continental however due to the great location,... More 

Was this review helpful? Yes
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Sorry you didn't enjoy your stay in Wanganui. A quick trip to Reception and we could of pointed you in the right direction for some of Wanganui's lovely tourist sites like Virginia Lake. Yes, last summer, most of Wanganui experienced usually high ant population. For the most part we were well on top of this problem. We are sorry in... More 

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