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The Grand Hotel

#10 of 26 Hotels in Wanganui
Certificate of Excellence
Corner St. Hill & Guyton Streets, P.O. Box 364, Wanganui 4540, New Zealand
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67 Reviews from our TripAdvisor Community

Traveler rating
    20
    30
    10
    4
    3
See reviews for
15
34
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (67)
  • Mar-May only
    (23)
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    (11)
  • Dec-Feb only
    (25)
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York, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 26, 2015 via mobile

We stayed here for a few nights!! It's a little gem! The location.....great for access to all the facilities /shopping /restaurants The food......good range of choice's....excellent value for money.....but above all REALLY good food! Lunch menu is only €8!! We didn't need to look anywhere else to eat as it was so good! The room....big and spacious..shower just a little... More 

Was this review helpful? Yes 1
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Dear Georgie, Thank you for taking the time to write such a positive review, we hope you enjoy your new life here in New Zealand having moved from the UK. Kind regards, The Grand Hotel. More 

Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

We arrived late, but discovered (my mistake), that we had actually booked somewhere else! The motel we had actually booked refused to waive the booking and rather than allowing us to set off again late at night, the manager at The Grand offered us a room at his hotel for free! How about that for excellent customer service!

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Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you Barry for taking the time to write a review. We hope you enjoyed the rest of your stay in New Zealand. Kind regards, The Grand Hotel More 

Oak Park, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2015

From the outside the hotel looked nice, but the inside is quite dated. Rooms could use a very good cleaning and the staff really needs to focus on remediation of ants that invaded our nightstand in the morning. The town of Wanganui also appears to be struggling - there was very little to see or do and many buildings were... More 

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Auckland Region, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015 via mobile

I must admit I am partial to New Zealand's older provincial hotels. You never quite know what you will find. We arrived mid afternoon on two motorcycles to find secure garage parking waiting for us. The Grand reminded me of a certain Wes Anderson movie complete with smiling Manager. Our room was clean tidy and comfortable. The staff friendly and... More 

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Winchester, United Kingdom
Top Contributor
82 reviews 82 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 8, 2015

This review is for the Irish Pub Restaurant inside the Grand Hotel Wanganui. These days Irish pubs are to be found the world over so it was no surprise to to discover this one at the Grand. A group of us were looking to spend some time together over dinner and as we hadn't tried this place before decided to... More 

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Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 4, 2015

The Grand came highly recommended to us from friends. It's not that it's bad it's not great. The hosts were welcoming and there is a bar at the bottom of the steps if you feel like indulging. The room was small with a queen size bed and very clean. The breakfast included is continental however due to the great location,... More 

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Brooklyn, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

We had only planned on spending the night but one night became three at the Grand Hotel. The room was large and comfy and clearly reflected the care and vision of its ownership. It's a real oddball of a place. Almost like a Wes Anderson set. Plenty of parking. Breakfast included and room service until late. Big comfy beds and... More 

Was this review helpful? Yes 2
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thanks for writing such a positive review. I enjoyed having you at the hotel. I am glad you made it safely to Auckland for your flight back to New York. I hope we see you again soon. More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2015

was on my way to climb Taranaki and needed to break up the drive. great prices, great bars, great people here was well worth the stop highly recommend great looking lady behind the bar...damn, she was cute locals hanging out added to the ambiance

Was this review helpful? Yes 2
Neville G, Front Office Manager at The Grand Hotel, responded to this review

Thank you for the time to write a positive review. I hope your climb up Mount Egmont was as enjoyable as your stay at the hotel. Yes we have great friendly staff. Thank you More 

Bristol, United Kingdom
Top Contributor
74 reviews 74 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 25, 2015 via mobile

Stayed for one night only. Booked on the basis of other reviews which have been realised. For the money I have to say this is extremely good value, especially with the continental breakfast included, my reason for 4*. The hotel can be easily found and is close to the centre of the town and the river. It has retained it's... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2015

What wonderful people working in the hotel. We had the unfortunate experience of spending most of our evening in the A and E department of wanganui hospital. At 5am we called the hotel and the lovely gentleman who answered the call could don't do enough. He hoped out his bed and sorted us with a room. The lady on the... More 

Was this review helpful? Yes 1
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