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Big Five Motel

154 Park Road, West End, Palmerston North 4410, New Zealand (Formerly Settlers Motel)
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Big Five Motel
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48 Reviews from our TripAdvisor Community

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Traveler rating
    27
    17
    2
    1
    1
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20
9
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (12)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (13)
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Wellington, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We brought our mini shunauzer but no extra charge for dog. Also the owner called me to propose a bigger room for dog just extra $10. I was impressed. Quite a few motel allows dog so I do recommend the motel for dog lovers but please confirm the owner for the availability of dog if your one is huge breed... More 

Was this review helpful? Yes
BigFiveMotel, Owner at Big Five Motel, responded to this review

It was great hosting you and your dog. Your doggy is always welcome to visit us. We look forward to your next visit. More 

Gisborne, New Zealand
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first visit to big five motel was great . The owners daughter was looking after the place - what a lovely hostess - nothing was a problem. Room was nice and quiet and had everything we needed. There was a yummy welcome biscuit an chocolate along with the local paper in our room when we got there . Our... More 

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Glad that you enjoyed your stay with us and that you were well looked after. We look forward to hosting you again when you are next in town. More 

Melbourne, Australia
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 27, 2015

We visit NZ each year, at least once, and love the place. Had never stayed in Palmerston North before and were on our way in a tight circuit back to Wellington via Tongariro National Park, The 'Naki and its eponymous, elusive Mount Taranaki, Rotorua, Whakatane / White Island and Napier. So we had only organised one night in NP. Our... More 

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BigFiveMotel, Manager at Big Five Motel, responded to this review

Thank you for choosing to stay at our motel and that you are keen to come back to us on your next visit. We look forward to hosting you both. More 

New Plymouth, New Zealand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 5, 2015

Really enjoyed our stay, very warm welcome at reception, great decor and very clean rooms. Lovely touch with the Easter Eggs and good quiet location off the main road and not far from the centre of town.

Was this review helpful? Yes 1
BigFiveMotel, Owner at Big Five Motel, responded to this review

We are happy that your stay was a memorable occasion. We enjoyed hosting you and look forward to your next visit. More 

Wellington, New Zealand
Level Contributor
3 reviews
1 of 5 stars Reviewed February 15, 2015

The motel itself was ok but our experience is to do with the party next door that latest from 9pm to 12:30pm (once we had growled at them) and then they returned at 3am with more disturbance and then another group returned at 6:00am. I understand that this was other people making all the noise but what really annoyed me... More 

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BigFiveMotel, Owner at Big Five Motel, responded to this review

We are sorry that your stay with us was a terrible experience due to the noise disturbances of other guests. We did hear a disturbance at 3 am when they came back from town and spoke to the guests to control the noise. We also asked for the visitors to leave. At the time we were unaware that you had... More 

Napier, New Zealand
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 2, 2014

For me this was the ideal location. Just minutes from the CBD but all I had to do to get some exercise was walk out of the motel, turn left, diagonally cross the playing field next door (head to the stand of gum trees) and I was in the Esplanade with access to walks by the beautiful river. Park Road... More 

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for a wonderful review. It was great hosting you and we look forward to catching up with you when you are next in town. More 

Perth, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 4, 2014

Our third stay here. Once again a very friendly warm welcome. Service and room presentation excellent as always. Very convenient and short walk to city centre. We have on hesitation in recommending this motel to anyone stopping in Palmerston North.

Was this review helpful? Yes 1
BigFiveMotel, Owner at Big Five Motel, responded to this review

We are pleased that you enjoyed you stay with us and it was great catching up with you again. We look forward to your next visit. More 

Waitara, New Zealand
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 1, 2014

On arrival we were made very welcome as she held our trim milk over. You get a choice of milk also chocolates and pens in your unit. Unit was small but compact all you need if on a busy trip with a pet dog. We slept well there and enjoyed our stay. Reasonable price.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

We are so glad that you liked your stay with us and thank you for your positive review. We look forward to hosting you in the near future, More 

Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

Lovely people working at Big Five....from reception to the cleaning crew....the rooms were a wonderful surprise as they have been updated from the pictures on the internet.....I had booked for the reviews on the owners not on the decor!! I think that updated pics on the website is essential so that people know who up to date they are.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for such a positive review. We have been somewhat slow in updating our photos on the web following our refurbishing. Glad that you were happy with the changes. More 

New Plymouth, New Zealand
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 17, 2014

Each time we visit Palmerston North we stay at the Big Five, the room we had was comfortable and my two daughters who had never stayed before were very impressed and loved the wild animal theme in the room. Had to stop them from trying to pinch the cushions.

Was this review helpful? Yes
BigFiveMotel, Owner at Big Five Motel, responded to this review

We are glad that you enjoyed your stay with us and that your girls loved the theme of the unit. We hope to see you soon. More 

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