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4.0 of 5 Small Hotel   |   154 Park Road, West End, Palmerston North 4410, New Zealand (Formerly Settlers Motel)
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A recent review
5 of 5 stars Reviewed March 2, 2014
s268 Wellington, New Zealand
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40 people have reviewed this hotel

Traveler rating
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Wellington, New Zealand
2 reviews
5 of 5 stars Reviewed March 2, 2014

Lovely people working at Big Five....from reception to the cleaning crew....the rooms were a wonderful surprise as they have been updated from the pictures on the internet.....I had booked for the reviews on the owners not on the decor!! I think that updated pics on the website is essential so that people know who up to date they are.

Was this review helpful? Yes
BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for such a positive review. We have been somewhat slow in updating our photos on the web following our refurbishing. Glad that you were happy with the changes. More

New Plymouth, New Zealand
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 17, 2014

Each time we visit Palmerston North we stay at the Big Five, the room we had was comfortable and my two daughters who had never stayed before were very impressed and loved the wild animal theme in the room. Had to stop them from trying to pinch the cushions.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

We are glad that you enjoyed your stay with us and that your girls loved the theme of the unit. We hope to see you soon. More

Auckland
Contributor
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

This room was way too small for two people travelling as singles the bed was divided into two and we were very close to each other!! Not ideal. Also rain and wind hitting the glass wall kept me awake all night.. What a shame!

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for your positive review. We alway try to accommodate our guests if they require more space, so when you next visit. request a ground floor unit instead. We look forward to hosting you again. More

New York City, New York
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 27, 2013

We reserved the deluxe room as the standard room looked very small after seeing some of photos posted on here by other posters. We were then offered upgrade to a one bed studio when we arrived. The studio was a nice size with a single in the living room, a small kitchen area, dining table and a two seater sofa.... More

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for your review. We are happy that you enjoyed the upgrade. We did have issues with the wi-fi and our technician has since resolved this. IT would be our pleasure to host you when you are next in the area. More

New Plymouth, New Zealand
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2013

Very new and clean motel in central city. Comfortable king size bed with high quality linen and excellent shower. Studio room is small meaning the bed became my desk as is often the case these days. Very good value from very friendly welcoming South African host Jenni. Even had chocolates waiting in the room. Highly recommended.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for your positive review and we are happy that you enjoyed your stay. We will see you when you are next in town. More

Wellington, New Zealand
Top Contributor
63 reviews 63 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 9, 2013

We stayed two nights recently in a suite which was clean and the bed very comfortable. The room had a king bed, a bunk set up and a single bed, kitchen and en suite. Parking outside the door all on ground level. Breakfast both mornings was excellent. Complimentary wifi was a bonus. We will be staying there again.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us and that you will return when you are next in town. We look forward to it. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed April 8, 2013 via mobile

We have just spent 10 days in Palmy and our stay at Big Five made it a pleasant one. The extra touches were special like Easter eggs at Easter. The owners could not have been more welcoming and friendly. We were able to cook in the well equipped kitchen each night. Very clean and well appointed.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for spending your time with us and writing this review. We strive to make your stay with us a special and memorable experience for you. We look forward to your next visit later this year. More

Wellington, New Zealand
2 reviews
4 of 5 stars Reviewed April 7, 2013

Nothing like a new, clean Hotel / Motel. Well situated near centre of Palmerston North. Good facilities and parking at door. We had a room that slept 5, so would be good for a family too. Highly recommend

Was this review helpful? Yes
BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for writing a review on your stay with us. We are glad that you enjoyed your time with us and that our motel met your expectations. Come visit when you are next in the area. More

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 24, 2013

We stayed here for four nights recently with our baby daughter. The hosts were very accommodating and friendly. Rooms were spotless and well-kept. The one downfall is the wi-fi. It didnt seem to work in the room very well - proper reception could only be had outside in the carpark. Would definitely stay again.

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BigFiveMotel, Owner at Big Five Motel, responded to this review

Thank you for your positive feedback and that you enjoyed your stay with us. We will look into the wi-fi issue to try and improve reception. We look forward to your next visit. More

Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2013

At the very last minute my husband and I decided to go to the Wings over Wairarapa airshow in Masterton on the weekend. Masterton was fully booked so we stayed in Palmerston North at the Big Five Motel. Friendly service, spacious and clean rooms with comfy beds awaits! At $139 for the night it was great. Close to city centre... More

Was this review helpful? Yes
BigFiveMotel, Owner at Big Five Motel, responded to this review

We are glad you enjoyed your stay and still got to see the Wings over Wairarapa. Come stay with us next time you come down this way. More

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Additional Information about Big Five Motel

Address: 154 Park Road, West End, Palmerston North 4410, New Zealand (Formerly Settlers Motel)
Location: New Zealand > North Island > Manawatu District > Palmerston North
Amenities:
Free Parking
Hotel Style:
Ranked #12 of 38 B&Bs / Inns in Palmerston North
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Big Five Motel 4*
Official Description (provided by the hotel):
The Big Five Motel is situated in a quiet location off the main street of Palmerston North yet still within walking distance of most civic amenities. If you are looking for great accommodation at affordable rates with friendly service, our motel is perfect for you. ... more   less 
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