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All 22 Palmerston North hotels

Distinction Palmerston North Hotel & Conference Centre

4.0 of 5 Hotel   |   175 Cuba Street | PO Box 5383, Palmerston North 4441, New Zealand (Formerly Travelodge Palmerston North)
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Distinction Palmerston North Hotel & Conference Centre
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Ranked #6 of 22 Hotels in Palmerston North
A recent review
3 of 5 stars reviewed 4 days ago
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180 reviews from our community

Traveler rating
    40
    84
    44
    7
    5
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It is a bit over priced for what it is. Definitely no frills, but did not have a no frills price tag. No information was provided on check in. Service is lacking. Castors on bed are not locked, bed moves around. No information provided on Internet usage. Sky book in room but cannot access sky on tv. It is ok,... More

Was this review helpful? Yes 1
Southland, NZ
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights for business. Close to town. Room ( 129) was an enabled unit, not requested but I have a son with a physical disabilities so always are interested to see how these rooms stack up. Room was spacious, very clean, good linen, large TV. Quiet. I enjoyed my stay here. Would recommend. Breakfast in restaurant was... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear AndySouthland_NZ Thanks you for your great feedback and I will share this with our team. We are always glad to see positive feedback like yours and its really a great motivation for the team to continue delivering great service Hope to see you back in the near future Kind Regards Rean Vorster More

Wellington, New Zealand
Top Contributor
74 reviews 74 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is a very old one that has been very tastefully done up and looks really nice. Check in was quick and simple. There was a function on that night in a room below ours so we were offered a room switch but we declined and it was ok. The room itself was quite small and dominated by the... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Ah62 Thank you for taking the time to give us your feedback. Our hotel has two sides to heritage side and the tower side and with the heritage side we wanted to keep the heritage side and therefore we added the tower side that's more modern .Due to being so central we have limited space for secure parking but... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This place isn't well marked and I had some trouble actually finding it. It's kind of in an odd location, but having said that is maybe a four hundred meters to town. The room was a good size, but furniture was a bit sparse. There was one armchair a bed and small desk. A table with 2 chairs or second... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear GIObe_rOver_girl Thank you for taking the time to give us your valuable feedback. In regards to the signage we have since you visit updated our signs and its way easier to find us now. We are also working on our air cons to make them less noisy and more effective .We will be investigating the possibility for electric blankets... More

Vienna, Austria
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 12, 2014

On my way from Wellington up north I stopped at this hotel. Situated right in the middle of town, all the Restaurants and shops are within walking distance. The room and bathroom were spacious. As it has been winter I had to switch on the electric heater and it took a while before the room warmed up. I had an... More

Was this review helpful? Yes 1
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Nasle Thank you for taking the time to give us your valuable feedback. Currently we are working on our air con units to improve performance. We hope to see you back in the near future to experience first hand the changes we have made Kind regards Rean Vorster More

Melbourne
Top Contributor
91 reviews 91 reviews
19 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 9, 2014

The hotel itself is fairly generic but the staff are really warm and welcoming. Strangely, as an Australian (i.e. fairly used to buildings not being overheated in winter), I found the hotel areas outside my room quite cold. Breakfast was good and the Cuba Bar had a nice quaint feel about it (and reasonable prices). The location of the Distinction... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Matjabsa Thank you for taking the time to give us your valuable feedback. WE always appreciate feedback especially if its about our great service. We are working on improving the temperature outside rooms and we would love to invite you back to see the changes we have made Kind Regards Rean Vorster More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

Nice hotel but last night was 1-2C overnight & the heater wasn't working. Neither was an extra heater available. The staff were very helpful but couldn't do anything. I endured a near freezing room overnight & am now unwell with a terrible head cold. Apparently, all the inbuilt, in-room heaters are at the end of their useful lives but the... More

Was this review helpful? Yes 2
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Champak M Thank you for your feedback regarding our heating system during your stay. I can say that we have done a lot of work on our system and currently they are all working, Unfortunately with any technology they tend to break down at indifferent times. We are also currently investigating new system but as you know with any... More

Hastings, Hawke's Bay, New Zealand
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 20, 2014

Conference & AGM, 100 of us. Staff very willing but need more training. Slow service & not very hot food. However, it is very handy to the CBD, rooms were clean, spacious & comfortable. Little things spoiled the overall picture. Could be better

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Reg C Thank you for taking the time to give us your feedback of your recent stay. Due to the changeover from Travelodge to Distinction Hotel we also changed all our operating systems and this caused a bit of inexperience from our team on the new system. But I am happy to say that all our team are fully... More

Taumarunui, New Zealand
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2014

I phoned this hotel recently changed ownership from Travel Lodge after being advertised in conjunction with The Arohonui Hospice event as a place to stay if going to the show and room and breakfast at a discounted price Yeah Rite!!!! I phoned to make a booking for four ladies Reception knew nothing about it I was asked to phone back... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Brock05 Please accept my sincere apology for your bad experience regarding your booking. All I can say is that with Distinction group we will continue to honour any hospice business .WE would love to invite you back and experience our great level of service first hand ,and that what happened with you previously is not how we operate at... More

Palmerston North, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

I stayed here while in town for my graduation. Firstly they had increased their prices over the graduation week as they knew there would be people desperate for accommodation, I know this as I have stayed here one other time and the room was a lot cheaper. When we got there, there was a terrible smell in the room (coming... More

Was this review helpful? Yes 1
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Lauren_H2291 Thank you for taking the time to give us your feedback .I would like to take this time to apologise for your bad experience at our hotel. During June we went through a transformation faze switching over from Travelodge to Distinction and this has caused a few problems .But I am glad to say we have sorted all... More

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Additional Information about Distinction Palmerston North Hotel & Conference Centre

Address: 175 Cuba Street | PO Box 5383, Palmerston North 4441, New Zealand (Formerly Travelodge Palmerston North)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Palmerston North Hotel & Conference Centre 4*
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Also Known As:
Travelodge Palmerston North Hotel Palmerston North
Novotel Palmerston North
Palmerston North Novotel

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