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Distinction Palmerston North Hotel & Conference Centre

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175 Cuba Street | PO Box 5383, Palmerston North 4441, New Zealand (Formerly Travelodge Palmerston North)
1 room 1 adult
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Distinction Palmerston North Hotel & Conference Centre
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265 Reviews from our TripAdvisor Community

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Davis, California
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was clean, comfortable but small (we had a 2 bed room and it seemed a little cramped). Bathroom clean. Close to the city centre and local park, museums, eateries and shopping. Staff was friendly (especially the night clerk) and very helpful. Parking was in a locked, gated parking area and was very secure. They allowed us to stay... More 

Helpful?
Thank Sue H
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well located characterful hotel with an amazing cage lift, within easy reach of city centre. Room was spacious clean and tidy. Generous wifi allocation appreciated. Staff obliging and helpful. Had an issue with the milk and the ironing board. Both were replaced immediately and without question. Attractively priced, secure off street parking an added bonus. We would stay here again.

Helpful?
Thank Matt T
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning Matt, Thank you for taking the time to provide feedback from your stay with us. It is great to hear that you enjoyed your stay with us and found the staff to be friendly and helpful. I am sorry to hear that you had issues in your room and am glad we were able to rectify these immediately.... More 

Rangiora
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Before I explain my negative rating I like to address the positives. This hotel is central located with good sized bedrooms. It also accommodates a bar and restaurant (I have not visited either of them but they seem OK). Within 5 minutes walking you reach the city centre with lots of other restaurants, bars and pubs. Staffs are friendly and... More 

Helpful?
Thank Andi F
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning Andi, Thank you for taking the time to review your stay with us at Distinction Palmerston North Hotel. I am disappointed to hear that you did not completely enjoy your stay with us due the air conditioning units not working. I can advise that as soon as it was possible more fans were purchased enough for each room... More 

Auckland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Large room and bathroom. Airconditioning ineffective and very noisey. Bed and pillows poor. Restaurant closed. Option for dinner only room service (charge applies) or perching on high stool/leaners, no seating or tables. Fish & chip meal very poor and beer and wine selection poor. Given we were the only ones there they could have served our meal in the restaurant... More 

Helpful?
Thank Hopkins73
DistinctionTeam, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning Miss Hopkins , Thank you for taking the time to complete our Guest Survey after your stay with us at Distinction Palmerston North Hotel. It is wonderful to hear that you enjoyed your stay with us and found the staff to be friendly. I have looked into the quality of the fish and chips with our head chef... More 

Corby
Level Contributor
132 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 3, 2016

This hotel is a good choice with basic facilities. Close to shops and city landmarks, the hotel provides secure parking. Service is good, rooms are basic but clean and comfortable. The lift is original so needs care in operation. Food is good quality and well served with a buffet breakfast provided.

Helpful?
Thank Haynest
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning, Thank you for spending some time to review your stay with us at Distinction Palmerston North Hotel. We appreciate all guest feedback and it is wonderful to hear that you enjoyed your stay with us. We have recently revitalized our breakfast buffet with some new choices and different serving options. It is great to heat that these are... More 

Palmerston North, New Zealand
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Another change of name on the outside for this establishment - with the inside still remaining the same. The Distinction would benefit from a modernisation as the rooms are dating. The value for money from a corporate rate perspective is good but for a romantic couple - I wouldn't recommend.

Helpful?
Thank JayLewer
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning Jay, Thank you for taking the time to review your stay with us at Distinction Palmerston North Hotel. We are happy to hear that you enjoyed your stay with us and found this to be of good value for money for our corporate clientele. We look forward to welcoming you back to Palmerston North and the hotel again... More 

Christchurch, New Zealand
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

The Distinction Palmerston North is a hotel which caters more to the business and conference end of the market so when we went at the end of December it was pretty quiet (as was the whole city). I would have given it three stars, as the hotel was everything we expected from a city centre business hotel, but it gets... More 

Helpful?
Thank PDWFire
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning, Thank you for taking the time to review your stay with us at Distinction Palmerston North Hotel. It is wonderful to hear that you enjoyed your stay with us and found the staff to be friendly and helpful. Whilst we are primarily a corporate hotel we enjoy being able to cater to all types of travellers including families... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

We arrived hours early for a weekend stay and the staff were happy to check us in. Everything was made very easy; in contrast to other distinction sites around the country where service can be difficult. Room well appointed and tidy and looked to have been recently updated. Great value for money and great location across the street from cafes,... More 

Helpful?
Thank Mtthumphrey
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Afternoon, Thank you for taking the time to review your stay with us at Distinction Palmerston North Hotel. It is wonderful to hear that you enjoyed your stay with us and found the staff to be friendly and helpful. Being a busy central hotel we find it is just as important to have a welcoming person at any time... More 

Masterton, New Zealand
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 2, 2015

Better than average but not really 'very good'. Parking was challenging - the hotel park was pretty full, I managed to get the last park - but then I didn't want to leave in case I couldn't park when I returned. Central to town centre and bed was reasonably comfortable. Bathroom clean but slightly tired. good café over the road... More 

Helpful?
Thank Tracey011
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Afternoon Tracey, Thank you for taking the time to provide us with some feedback from your stay. We are glad to hear that overall your enjoyed your stay. I am sorry that the car park was full during your stay and I am happy to advise that we do have a second car park located on the opposite side... More 

Level Contributor
98 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 1, 2015 via mobile

This hotel is well located with the centre city with in easy walking distance, and the speedway is also close by. Check in was easy and the staff are friendly. The rooms are of a good size with a comfortable bed, lounge chair and couch. Tea and coffee facilities are also included. We had a bar meal which was well... More 

Helpful?
Thank Eric D
DistinctionTeam, Front Office Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Good Morning Eric, Thank you for taking the time to write a review about your stay with us at Distinction Palmerston North Hotel. It is wonderful to hear that you enjoyed your stay with us and found the location of the hotel to be beneficial. We are lucky enough to be within walking distance to the centre of town but... More 

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