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All 22 Palmerston North hotels

Distinction Palmerston North Hotel & Conference Centre

4.0 of 5 Hotel   |   175 Cuba Street | PO Box 5383, Palmerston North 5383, New Zealand (Formerly Travelodge Palmerston North)
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Distinction Palmerston North Hotel & Conference Centre
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70%
Ranked #6 of 22 hotels in Palmerston North
A recent review
4 of 5 stars reviewed 2 weeks ago
matjabsa Melbourne
  • Overview
  • Reviews (175)
  • Photos (29)
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  • Room tips (21)
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175 people have reviewed this hotel

Traveler rating
    40
    81
    42
    7
    5
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33
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63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Melbourne
Top Contributor
90 reviews 90 reviews
19 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is fairly generic but the staff are really warm and welcoming. Strangely, as an Australian (i.e. fairly used to buildings not being overheated in winter), I found the hotel areas outside my room quite cold. Breakfast was good and the Cuba Bar had a nice quaint feel about it (and reasonable prices). The location of the Distinction... More

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Matjabsa Thank you for taking the time to give us your valuable feedback. WE always appreciate feedback especially if its about our great service. We are working on improving the temperature outside rooms and we would love to invite you back to see the changes we have made Kind Regards Rean Vorster More

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

Nice hotel but last night was 1-2C overnight & the heater wasn't working. Neither was an extra heater available. The staff were very helpful but couldn't do anything. I endured a near freezing room overnight & am now unwell with a terrible head cold. Apparently, all the inbuilt, in-room heaters are at the end of their useful lives but the... More

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Champak M Thank you for your feedback regarding our heating system during your stay. I can say that we have done a lot of work on our system and currently they are all working, Unfortunately with any technology they tend to break down at indifferent times. We are also currently investigating new system but as you know with any... More

Hastings, Hawke's Bay, New Zealand
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Conference & AGM, 100 of us. Staff very willing but need more training. Slow service & not very hot food. However, it is very handy to the CBD, rooms were clean, spacious & comfortable. Little things spoiled the overall picture. Could be better

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Reg C Thank you for taking the time to give us your feedback of your recent stay. Due to the changeover from Travelodge to Distinction Hotel we also changed all our operating systems and this caused a bit of inexperience from our team on the new system. But I am happy to say that all our team are fully... More

Taumarunui, New Zealand
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 8, 2014

I phoned this hotel recently changed ownership from Travel Lodge after being advertised in conjunction with The Arohonui Hospice event as a place to stay if going to the show and room and breakfast at a discounted price Yeah Rite!!!! I phoned to make a booking for four ladies Reception knew nothing about it I was asked to phone back... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Brock05 Please accept my sincere apology for your bad experience regarding your booking. All I can say is that with Distinction group we will continue to honour any hospice business .WE would love to invite you back and experience our great level of service first hand ,and that what happened with you previously is not how we operate at... More

Palmerston North, New Zealand
1 review
1 of 5 stars Reviewed May 27, 2014

I stayed here while in town for my graduation. Firstly they had increased their prices over the graduation week as they knew there would be people desperate for accommodation, I know this as I have stayed here one other time and the room was a lot cheaper. When we got there, there was a terrible smell in the room (coming... More

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Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Lauren_H2291 Thank you for taking the time to give us your feedback .I would like to take this time to apologise for your bad experience at our hotel. During June we went through a transformation faze switching over from Travelodge to Distinction and this has caused a few problems .But I am glad to say we have sorted all... More

Wellington, New Zealand
1 review
5 of 5 stars Reviewed May 26, 2014

We stayed at the Travel lodge Palmerton north from a Friday to the Sunday and really enjoyed it. The pricing was great, location was fabulous and the service was awesome. I would highly recommend this hotel

Review collected in partnership with this hotel

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Summer Thanks for your great review we at Distinction hotel Palmerston North really appreciate your feedback WE would love to welcome you back in the near future Kind Regards Rean Vorster More

Wellington
1 review
3 of 5 stars Reviewed May 26, 2014

Basic accommodation but comfortable and clean. A quiet night. Good shower pressure. Would have liked an electric blanket on the bed and options of green tea and hot chocoloate with the tea and coffee making facilities in the room. No spaces left in hotel car park when we arrived.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Sue NR Thank you for taking the time to give us your valuable feedback. In regards to the electric blankets we have looked at this option but due to being a fire hazard we decided not to place them in the rooms. I will be investigating option to place Green tea and Hot chocolate in the rooms for the... More

Wellington
2 reviews
4 of 5 stars Reviewed May 25, 2014

This is excellent value for money. Handy to square and restaurants. We were on the 5th floor and it was a very windy weekend and we think there may have been roofing iron loose or something because when the wind got up something made a lot of hoise. Parking difficult and limited. Other than that room was lovely and clean... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Trishie61 Glad to hear you enjoyed your stay with us and that you found our location handy. We have investigated the noise and since your stay we have corrected this problem. Hope to see you back in the near future Kind Regards Rean Vorster More

Matamata
1 review
5 of 5 stars Reviewed May 25, 2014

Great value for money with 2 night stay.All very clean. Comfortable bed. Enjoyed view from 5th floor though noisy with strong wind 1 night. Good Chinese restaurant nearby. Staff helpful with directions to windfarm. Limited secure parking but plenty on street. Plan to be a return client.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Liz E Thank you for your kind words regarding our team and accommodation. Due to our location we have limited space for parking but we have enough street parking available. We are also glad to hear that you plan to return and we look forward to your next visit Kind regards Rean vorster More

Hastings, New Zealand
2 reviews
5 of 5 stars Reviewed May 25, 2014

The three rooms booked for my husband and I, and three friends were beautifully clean and comfortable. We were in Palmerston North for a conference next day, so checked out first thing (about 8.30am) We would definitely recommend this hotel, and would be very happy to stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rean V, General Manager at Distinction Palmerston North Hotel & Conference Centre, responded to this review

Dear Rose D Thank you for taking the time to give us your valuable feedback. We always pride ourselves on our high level of service and cleanliness and its good for the team to get some positive feedback. We hope to see you back in the near future Kind Regards Rean Vorster More

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Additional Information about Distinction Palmerston North Hotel & Conference Centre

Address: 175 Cuba Street | PO Box 5383, Palmerston North 5383, New Zealand (Formerly Travelodge Palmerston North)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range (Based on Average Rates): $
Hotel Class:4 star — Distinction Palmerston North Hotel & Conference Centre 4*
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Also Known As:
Travelodge Palmerston North Hotel Palmerston North
Novotel Palmerston North
Palmerston North Novotel

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style
#2 Best Value Hotel in Palmerston North #3 Family Hotel in Palmerston North #4 Luxury Hotel in Palmerston North
Hotel Class
Official Description (provided by the hotel)
Modern, well appointed 4 star hotel in the hub of the CBD a few minutes walk from cafes, shops, theatres, the museum and convention centre. 85 Well appointed guest rooms with air-conditioning, iron & ironing board, fridge, tea / coffee making facilities and internet. Free Wi-Fi available in the hotel lobby & free on-site parking. On-site restaurant and bars. Large functions & conference venue for up to 500 delegates & weddings for up to 300 people. ... more   less 
Number of rooms
85

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