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Copthorne Hotel Palmerston North

3.0 of 5 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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Copthorne Hotel Palmerston North
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Copthorne Hotel Palmerston North
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179 reviews from our community

Traveler rating
    33
    59
    42
    26
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hamilton, New Zealand
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly welcoming reception staff. Room a good size. Bed comfortable. Standard towels . So don't expect huge soft bath towels...a little luxury I always appreciate as I am 6 ft 3 and a "big fella". Attached restaurant has good meals but a small menu. I was at a conference and my wife accompanied me. No short order menu available for... More 

Was this review helpful? Yes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments. We do have a 24 hour menu available with toasted sandwiches, and other small meal options, so obviously need to advertise this a bit better. Thanks again for taking the time to provide us with feedback More 

Wellington, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Brilliant stay. The staff were excellent. What really impressed me was the revamp of the hotel, The room was superb and very tasteful. The check in area very well laid out. I liked the card entry to the rooms, Jimmy Cook's (the restaurant on site) was very good. Lobster bisque to die for,

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Glad to hear you enjoyed your visit More 

Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

Large rooms which are well appointed and excellent value for money. Very friendly and courteous service, and in an extremely convenient location. A taxi was quickly arranged for and they were happy to provide a late checkout of midday. Gym is equipped with the essentials and the food was of a satisfactory standard. I would happily stay again and at... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments More 

Porirua, New Zealand
Top Contributor
74 reviews 74 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

Wow, what a difference in the décor and excellent service provided, including reception, bar staff and restaurant. Very accommodating. Appreciated a voucher for a welcome drink, very personal touch. Buying vouchers in advance gives you a great deal for accom and breakfast included.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments. More 

Sydney
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 2, 2014

Hotel was very nice, completely renovated with nice large rooms. All the staff were friendly and helpful, helping with all our requests. Breakfast was nice but a bit expensive for what it was (I've had cheaper and more extensive breakfasts in Ibis hotels!). I would stay again but the wifi put me off. There is good signal strength but I... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments. New wifi pricing has been instigated from Nov 1st. More 

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 2, 2014

Great hotel, lovely service, good value and an excellent restuarant! My room was quiet and comfortable and everyone working at the hotel was pleasant and friendly. I couldnt belive the quality of the food for dinner in the restaurant - my twice cooked pork was as good as any I've had before and the chocolate dessert was amazing - home... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Changes to our breakfast offerings are certainly on the horizon More 

Pukekohe
Top Contributor
77 reviews 77 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 5, 2014

Good hotel, we took one of their deals on the net and was real value for money. Close to town so easy walking. Rooms clean and tidy, and recently refurbished. If you want somewhere close to the square, restaurants just up the road and if they keep their current deals then a good place to stay.

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Christchurch, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2014

This hotel represents outstanding value for money (at least on the date I visited). The booking process was a breeze ($120 NZD) and check in was hassle free. The room itself was very clean, and the furnishings were modern. The bed was very comfortable and clean. The bathroom was also well appointed and the water pressure was great. I can't... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Great to hear you enjoyed your time with us both here in Palmerston North, and in the other locations you mention. More 

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

We recently stayed at this Hotel on a Saturday night. The hotel is very centrally located just a couple of blocks from the main city centre. The lobby was nice and modern and well heated compared to the cold weather outside.There was a good amount of outside parking available and check-in was completed very quickly. After dropping off our bags... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback - I really appreciate the detailed evaluation More 

Wellington, New Zealand
Top Contributor
79 reviews 79 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 24, 2014

I stayed two nights, and could not fault the hotel. Room was very comfortable, bed good, shower great, soft towels, and quiet. Good lighting in the room so I could do my work. Reception staff were unfailingly good and helpful. I ate twice in the restaurant, and both meals were very enjoyable with good service. A wee bonus is the... More 

Was this review helpful? Yes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Excellent feedback thank you. Very pleased to hear that you made use of our new book exchange More 

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Additional Information about Copthorne Hotel Palmerston North

Address: 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Hotel Palmerston North 3*
Number of rooms: 76
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Also Known As:
Kingsgate Palmerston North

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