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Copthorne Hotel Palmerston North

110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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1 room 1 guest
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Copthorne Hotel Palmerston North
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Copthorne Hotel Palmerston North
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215 Reviews from our TripAdvisor Community

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Traveler rating
    42
    79
    47
    27
    20
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22
71
24
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (59)
  • Jun-Aug only
    (68)
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  • Dec-Feb only
    (40)
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Rangiora, New Zealand
Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is a very central location. We were able to walk into town and look around. There is not much of a view. Room was very clean. I'm not a big fan of showers over the bath though and we had no hot water. When we told them they were very apologetic. Staff seemed very nice. Restaurant could do with... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have not been to this hotel for sometime and I think it has been upgraded since then. Room was comfortable, quiet and clean and check in staff polite and helpful. Hotel is conveniently situated for central business district. Close to several restaurants. Unfortunately because of time restraints I was unable to sample the food at the hotel. well worth... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Auckland
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night here on business. The welcome at reception was pleasant. Room on 6th floor. As the hotel is set of the main road there is no traffic noise. Sleep quality was very good and the bed comfortable. The room was a good size and reasonably priced. Had room service and food the very nice well presented and arrived... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Auckland Region, New Zealand
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 28, 2015

Nice refurbished rooms that are modern and I think slightly larger than the average hotel room. Nice comfortable bed and high quality linin and towels, very nice bathroom. TV is good size for the room - overall the room had the look of a more expensive luxury hotel. The only drawback is there is no air conditioning not even a... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review - glad to hear you enjoyed your visit More 

Singapore, Singapore
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 27, 2015

I stayed here for a night for business. Rooms are very clean and staff are very friendly. The breakfast was okay but would great to have a few more variety to choose. I will definitely stay here again when I come for business

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. I would love to hear your feedback on the additional items you would like to see at breakfast More 

Wellington, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2015

Enjoyed the stay here. Ordered room service and the food was quick and very nice. The beds are comfortable and bathroom clean. Very handy to the mall so that was very good. The staff were very nice and had good customer service. Overall a very good stay and will come again.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. Hope to see you next time More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2015 via mobile

Very helpful staff. Location very central to city. If you want to have cheap breakfast, Burger King is just a short walk away. Hotel is clean and tastefully decorated. I enjoyed my stay there and I am a returning customer.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Wanganui, New Zealand
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2015

On arrival we were met with a smile and very courteous and helpful at reception. Our rooms were very clean and well laid out. The maitre de was also very courteous and helpful. Our dinner experience was brilliant, meals were cooked to our liking and very reasonably priced for what we received. Breakfast was the same with great choices. All... More 

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments, i will be sure to pass this feedback onto my team More 

Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015

Stayed here a few nights whilst attending a conference in Palmerston North. Had a junior suite which was huge and probably more than I needed for just 1 person. Lots of amenities, well equipped room and a well equipped Gym. Staff are very helpful and friendly, needed to check in earlier than normal after a long trip to get there,... More 

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. Great to hear you enjoyed your time with us More 

Napier
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 3, 2015

I wasn't expecting much from Palmy as we were only there for a quick one night stop over for an event. I booked the nicest looking place I could find and I was not disappointed! Everything was fantastic. The shower was HUGE and the bed was comfy. We were on the second floor which was fine for our quick stop... More 

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback, Great to hear you enjoyed your time with us More 

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