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Copthorne Hotel Palmerston North

110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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Copthorne Hotel Palmerston North
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247 Reviews from our TripAdvisor Community

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Auckland Region, New Zealand
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed yesterday NEW

We had to book the Copthorne because the hotel we usually stay at in Palmy was fully booked, and unfortuntately this stay at the Copthorne has not managed to convince us to switch to Copthorne. There were some horribly hot days and no working air conditioning was just a killer, we stayed one night, but cancelled the rest of our... More 

Helpful?
Thank DanaGSD
New Zealand
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for a weekend wedding, when Palmerston North put on fantastic weather, so was super-hot. The room was fine as hotel rooms go; clean, tidy and up to date; but there was no air conditioning. The windows were open and the net curtain pulled, and there was a fan in the room, but, as fans just circulate air, they... More 

Helpful?
Thank wigsNZ
Hawera, New Zealand
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great stay in one of the" superior rooms", enjoyed the clean comfortable room and bed. Food was good in the restaurant and enjoyed the breakfast before we left. Would have liked air conditioning. Shower/bathroom good, location good.

Helpful?
Thank 557marie57
Taranaki
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice room, clean and fresh with comfortable bed. Air conditioning a little noisy but effective at keeping the room cool. Good shower/nice bathroom and toiletries provided. Very nice restaurant with an extensive menu for both evening meal and breakfast.

Helpful?
Thank Gem_Starr
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in PalmerstonNth for a wedding and booked the Copthorne using frequent flyer points for 2 nights. The location was great and the staff very friendly however the room wasn't air conditioned...and when it's pushing 30 degrees C outside and you're on the 6th floor with only small windows to open and a desk it just doesn't cut it. Guest... More 

Helpful?
Thank MargieMB
Wgtn
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a night here and although the reviews I had read where not that great the hotel, room and staff all were very good. Clean modern room and the hotel had great dining options of breakfast lunch and dinner. Great they also had a mini gym so all in all was quite happy to stay here and would do so... More 

Helpful?
Thank G-DoggyRulz
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Well I do not really like this city, but there is really nothing to say about this hotel: easily accessible, close to town and elegant. The staff is very well mannered, when I asked for the wifi because I needed to work, they moved me to a better room for free saying that the network would be a bit dodgy... More 

Helpful?
Thank Carlo P
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Napier, New Zealand
Level Contributor
150 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, the room looked like it had been updated and was clean and tidy, bed was comfortable. It was very hot as there is no air con. No free wifi in the room only in the lobby. We looked at the restaurant menu in the hotel and thought it was super expensive so went else... More 

Helpful?
Thank Jodie803
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

1 review
1 of 5 stars Reviewed January 5, 2016 via mobile

We were booked into the "economy" rooms, due to the usual rooms being over booked. Apparently "economy" means disgusting. The photos speak for themselves, but between three separate rooms we had missing toilet seats, missing TV, stained floors, rotten shower boards, broken shower heads, BED BUGS and faces marks on the toilet wall. Needless to say, we left for another... More 

Helpful?
Thank Jason W
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. I would appreciate the opportunity to discuss your concerns about the central city accommodation business directly so will endeavour to make contact More 

Travelers are raving about these Palmerston North hotels

Wellington, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 3, 2016 via mobile

Room very nice bed not comfortable no wi fi in room and no air conditioning I would only recommend it for one night as the room can be quite stuffy without air conditioning shower over a small bath need to redecorate bathroom and get rid of bath

Helpful?
Thank gjwhitford
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments More 

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