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Copthorne Hotel Palmerston North

110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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Copthorne Hotel Palmerston North
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Copthorne Hotel Palmerston North
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198 reviews from our community

Traveler rating
    36
    70
    45
    27
    20
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21
65
24
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Christchurch, New Zealand
Top Contributor
108 reviews 108 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

wow - as a kingsgate this place was pretty average. The refurb has really made a difference. The rooms are comfortable, spacious and have everything you need for a business or leisure trip. The new bathrooms have plenty of room and light. The water pressure is spot on. Will definitely use again

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Great to hear you like the new look More 

Taranaki Region, New Zealand
1 review
4 of 5 stars Reviewed 5 days ago NEW

I had arrived after partner and found room to be perfect for what we needed for night. great big shower plenty room for two, bed really comfortable had an amzing sleep. room had everything required to make stay amazing, staff were delightful friendly and courteous, easy check in and checout

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Wellington, New Zealand
Top Contributor
119 reviews 119 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last Friday as a last minute booking. Really impressed with the room, the comfort and the heat as it was a cold night. Great tea/coffee facilities and well priced mini bar. Close by to everything and had no problem parking in their big car park. Would definitely stay again and recommend to friends.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review - Glad you enjoyed your visit with us More 

Gold Coast Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had stayed here before when it was 'Kingsgate Hotel',this time I was very impressed with the new hotel,completely refurnished.The most comfortable bed,light and space,staying on a higher floor great view with plenty of sun for most of the day.Bathroom was very smart had everything you would needed.I stayed over the Easter Weekend and found the cost very reasonable,not forgetting... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. I am glad you like the improvements we have made, and i certainly agree with you on the beds - they are super comfortable. More 

Christchurch, New Zealand
Top Contributor
188 reviews 188 reviews
40 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The superior rooms have been refurbished nicely, they come with a large good quality flat screen TV. Bed is super comfortable and I had a great nights sleep. Bathrooms reasonably large and clean. The rooms don't have any air conditioning, only a wall heater that doesn't have a fan, this however was more than ample to heat the room, though... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for a weekend visiting friends in Palmerston and would stay again. We were greeted by the most friendly staff member who was just lovely. It was so nice to have such a warm welcome. We were on the 6th floor, the room was refurbished, had a lovely big bed, up to date decor and was well laid out. The... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. My team would love to welcome you back to the property again More 

Rotorua, New Zealand
Top Contributor
63 reviews 63 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 17, 2015

Stayed in a ! Bedroom across from the restaurant entrance for one night only. Room was clean, comfortable, and quiet. Internet service did not seem to be available in the room, which was a bit of a drag. That said the people on reception were exceptional, both on arrival and on departure - thank you for your very pleasant manner.... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback, i will investigate the internet issue noted More 

1 review
4 of 5 stars Reviewed April 11, 2015

Booked with copthorne hotel on expedia for two nights..lovely hotel room on the top floor with an awsome view of the square. Bed was big and comfortable shower is a nice size too. Staff were lovely, thankyou also to housekeeping staff Paula for your little note 😊 appreciated. Noisey township as expected during the night on a w.e being in... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

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Wellington, New Zealand
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 5, 2015

The old Kingsgate Hotel (run by the Copthorne) was recommended to me as a cheap option for Massey students on a block course. The location is central, south of the square, next to supermarkets. The staff was nice. You will pay a bond for your room. There is no wifi in the old Kingsgate part of the hotel. You can... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

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Travelers are raving about these Palmerston North hotels

South Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 25, 2015

Pros - quiet, king bed, modern room Cons - no aircon, no fan ( did make a request but still waiting ), wifi only free in lobby which is annoying in this day and age. Really for the price you pay for these better rooms no aircon is a mystery but seems in NZ aircon is not a given. Would... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

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