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All 22 Palmerston North hotels

Copthorne Hotel Palmerston North

3.0 of 5 Hotel   |   110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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Copthorne Hotel Palmerston North
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53%
Ranked #13 of 22 hotels in Palmerston North
A recent review
5 of 5 stars reviewed 6 days ago
Graham A Wellington, New Zealand
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168 people have reviewed this hotel

Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Wellington, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in the newly refurbished rooms which have been fitted out to a very high standard. High quality bed and a lovely warm room. Service from staff was excellent. Breakfast was good. Could not fault anything about my stay here.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback - great stuff More

Hong Kong, China
Top Contributor
61 reviews 61 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The renovations in the Tower have created very comfortable rooms since the Hotel upgraded from being a Kingsgate property to its current Copthorne status. The furnishings and decor definitely impress now while the room temperatures were well-regulated. This was much appreciated during the cold nights and frosty mornings of a recent wintertime visit. The Front Desk staff were particularly helpful.... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments. The new Sunday carvery is indeed proving popular with guests and locals alike, although it is an extremely rare occurrence to not have space available for our hotel guests. Thanks also for the feedback on which staff members stood out - great to hear More

Wairarapa NZ
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed on Saturday night, hotel renovation is beautiful, just loved the lobby and bar area, room was lovely big comfy bed, rooms warm and cosy loved it! Dinner in the hotel restaurant Jimmy Cooks was fantastic, highly recommend twice cooked pork belly, and scotch fillet steak, front desk staff are lovely and welcoming, restaurant staff cant do enough for you... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the excellent review, and all the best on the golf course ! More

Hamilton, New Zealand
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great renovations. The Copthorne Palmerston North has recently upgraded from The Kingsgate. Fantastic which includes the restaurant. Meals have improved immensely and the service, as always, is great. The rooms are spacious and very comfortable. Good views over the city and rural areas. Highly recommend a stay here at very reasonable rates.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback - great to hear you enjoyed the improvements More

1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic stay- lovely refurbished Family room with plenty of space for two adults and 2 kids. Staff very friendly and helpful. Ordered in room service for dinner and really enjoyed. I guess when staying here ask for a newly refurbished room . We had ground floor with car park right outside just short walk from main Hotel . Would definitely... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the wonderful feedback More

Inchbonnie, null, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

Couldn't fault anything about my stay here. Lovely refurbished room, beautiful decor, very comfy bed, very clean and well serviced. Every staff member I dealt with was incredibly friendly and professional. Ordered room service, prompt delivery, good quality food. Would definitely stay here again and would recommend to others. Easy walk to town centre (less than 10 minutes), with lots... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback, great to hear such positive comments More

Auckland
Contributor
19 reviews 19 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

A friendly welcome upon arrival, crisp clean sheets and very clean room. Stunning breakfast buffet and morning paper topped off a very pleasant stay. Run down on the outside, a hidden gem on the inside. Can't wait to stay here again. Love the furniture too, want it in my own house, was very handy for my conference too. And walking... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for taking the time to provide feedback. Great to hear you enjoyed your stay with us More

Auckland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 19, 2014 via mobile

Im def not in a refurbished room. Everything is old & tired & run down. Room smells like a second hand clothes shop! Reception is flash, room is dated! Fridge has rust in it, shower is old stainless tray with shower curtain, even the alarm clock is old!!

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for posting feedback. Following the refurbishment, 76 rooms on the site were rebranded as a Copthorne Hotel, whilst 59 rooms in exterior blocks trade under the Kingsgate name. Both products are of very differing standards and are priced accordingly. To avoid any confusion, please ensure any possible future bookings are made with the Copthorne hotel. My apologies for... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

I was really impressed with the standard of room I had here. The rooms are just being renovated to a really good service. There were 3 of us staying here for work but all in the block were given a free drink in the bar and the assistant manager explained about the areas that were still being done. This was... More

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your feedback. I can advise that apart from some minor remedial work, the refurbishment of the Copthorne hotel is now complete, and that access to the lifts by contractors is extremely limited. Glad to hear you enjoyed the new product More

Wellington, New Zealand
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 22, 2014

This was the "Kingsgate Hotel". Have stayed there on and off over the years, has always been pretty reliable. Stayed in a refurbished room on level two. Brand new room and lovely new bed. Pillows to big and hard. Lots of stereo noise from the bar below though at night and early Sunday morning!! Lady on check in demanded $50... More

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments. The $50 fully refundable bond requested at check-in, also enables access to make telephone calls from your room, charge F&B onto your room account, as well as covering the minibar. This bond protects the hotel against those guests who depart without paying for such incidental charges. I do apologise for the lack of clarity in... More

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Additional Information about Copthorne Hotel Palmerston North

Address: 110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Palmerston North
Price Range (Based on Average Rates): $
Hotel Class:3 star — Copthorne Hotel Palmerston North 3*
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Also Known As:
Kingsgate Palmerston North

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Copthorne Hotel Palmerston North offers 76 contemporary guest rooms ranging from Superior Twin or King rooms and Family Units to premium Executive Suites with spa baths. All have been designed with your comfort in mind and offer a relaxing space to unwind whether staying for business or pleasure. Facilities include a restaurant, bar, gym, 4 meeting rooms, 24 hour room service and a guest laundry. The hotel also offers complimentary car parking on site. ... more   less 
Number of rooms
76

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  • At what time does the pool open each day?

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