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Copthorne Hotel Palmerston North

110 Fitzherbert Avenue, Palmerston North 4410, New Zealand (Formerly Kingsgate Hotel Palmerston North)
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Copthorne Hotel Palmerston North
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Copthorne Hotel Palmerston North
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • English first
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English first
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Auckland Region, New Zealand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice refurbished rooms that are modern and I think slightly larger than the average hotel room. Nice comfortable bed and high quality linin and towels, very nice bathroom. TV is good size for the room - overall the room had the look of a more expensive luxury hotel. The only drawback is there is no air conditioning not even a... More 

Was this review helpful? Yes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review - glad to hear you enjoyed your visit More 

Singapore, Singapore
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a night for business. Rooms are very clean and staff are very friendly. The breakfast was okay but would great to have a few more variety to choose. I will definitely stay here again when I come for business

Was this review helpful? Yes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. I would love to hear your feedback on the additional items you would like to see at breakfast More 

Wellington, New Zealand
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the stay here. Ordered room service and the food was quick and very nice. The beds are comfortable and bathroom clean. Very handy to the mall so that was very good. The staff were very nice and had good customer service. Overall a very good stay and will come again.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. Hope to see you next time More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very helpful staff. Location very central to city. If you want to have cheap breakfast, Burger King is just a short walk away. Hotel is clean and tastefully decorated. I enjoyed my stay there and I am a returning customer.

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review More 

Wanganui, New Zealand
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On arrival we were met with a smile and very courteous and helpful at reception. Our rooms were very clean and well laid out. The maitre de was also very courteous and helpful. Our dinner experience was brilliant, meals were cooked to our liking and very reasonably priced for what we received. Breakfast was the same with great choices. All... More 

Was this review helpful? Yes 1
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for your comments, i will be sure to pass this feedback onto my team More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here a few nights whilst attending a conference in Palmerston North. Had a junior suite which was huge and probably more than I needed for just 1 person. Lots of amenities, well equipped room and a well equipped Gym. Staff are very helpful and friendly, needed to check in earlier than normal after a long trip to get there,... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the review. Great to hear you enjoyed your time with us More 

Napier
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wasn't expecting much from Palmy as we were only there for a quick one night stop over for an event. I booked the nicest looking place I could find and I was not disappointed! Everything was fantastic. The shower was HUGE and the bed was comfy. We were on the second floor which was fine for our quick stop... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback, Great to hear you enjoyed your time with us More 

Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are plenty of motels to choose from in Palmerston North, but quality hotels are somewhat lacking. Thankfully the Copthorne fills a gap in the market. We had a suite which was spacious and newly renovated. My son loved the spa bath and spent hours in there! Rooms were very clean, and we had more than enough towels and pillows.... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Wellington, New Zealand
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 28, 2015

We loved our stay. Been here before the renovation and it was OK but needed to be tidied up. We wanted to take the shower home, it was just lovely and so refreshing. The decor is very fresh and the room is welcoming. I loved the checkin staff, the lady was very polite and happy. I think I would love... More 

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Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback More 

Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 21, 2015

This is a modern pleasant hotel. Its refurbishment has been outstanding - it looks and feels new and has a welcoming ambience. Staff were friendly and helpful. Food service was good (although the breakfast was a bit light-on for selections); room was spacious with good light and views over the city centre. Room was clean and all expected amenities provided.

Was this review helpful? Yes
Carey L, General Manager at Copthorne Hotel Palmerston North, responded to this review

Thank you for the feedback. Would welcome all suggestions on additional items we can provide at breakfast More 

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