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Hacienda Motel

Certificate of Excellence
27 Victoria Avenue, Palmerston North 4410, New Zealand
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Hacienda Motel
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60 Reviews from our TripAdvisor Community

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Traveler rating
    54
    4
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (21)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (12)
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Kiwi in England
1 review
5 of 5 stars Reviewed 1 week ago NEW

We needed a last minute booking for 6 weeks for 2 adults and 2 small children. Not an easy ask but the Hacienda came to the rescue!!!! Elwyn and Suzanne were incredibly accommodating and provided brilliant service the entire time. We can't fault them or their team. Rooms are clean, tidy, functional and warm. The motel is very central to... More 

Was this review helpful? Yes
Rotorua, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the four years I've been visiting Palmerston North, I've never experienced anything at any other motel in this city that comes near to my stay this week at Hacienda. I've been searching for the perfect place to stay (location, facilities, comfort, friendliness, cleanliness, customer service) and have finally found it. I will never stay anywhere else in Palmerston North.... More 

Was this review helpful? Yes 2
bahrain
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the best and most comfortable clean motels I have stayed in for a long time, 10 mins to town and restaurants, Suzanne was so welcoming with milk and homemade chocolate brownie .The heater in the room was fantastic as the night was very cold I had the most perfect sleep the bed and pillows were of a very... More 

Was this review helpful? Yes 1
New Plymouth, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 26, 2015

Very polite, cheeful, helpful and professional service from Suzanne and Elwyn Room very clean and well-appointed. They were both very happy to answer questions. Very well-situated motel. We walked everywhere. Heater heated the room well during a very cold spell. A teapot would be nice as the three of us were keen tea drinkers but that is a suggestion not... More 

Was this review helpful? Yes 2
Salzburg, Austria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 15, 2015

One of the best place I have ever stayed. Just walk distance from city center, supermarkets 10 min away and really clean cosy rooms that make you feel like home. Suzanne and Elwyn are so friendly warm soul people... I couldn't ask for more! Thank you again for your care and brownie and friendly mornings smiles! It meant a lot!... More 

Was this review helpful? Yes 3
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

Can only repeat what all other complimentary reviews have said - a very special place to stay. Suzanne and Elwyn were so welcoming and we couldn't have asked for more in terms of accommodation. We stay in Palmerston North reasonably often and I think we have found our home from home for all the visits to come. Our hosts were... More 

Was this review helpful? Yes 1
Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

Ive stayed a few times now and always receive excellent and friendly service where nothing is too much trouble. Beds comfy, shower works well and rooms comfortable. See you again and thanks. Jayne Muller

Was this review helpful? Yes 1
Greytown, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

My friend & I booked the Hacienda Motel months ago for our surprise visit to Foster & Allen for our husbands birthday. They were amazing, enjoying our little surprise. When we got back after the show Suzanne had popped into our units turned on the heaters & left a surprise supper for us. Surely this is way beyond what you'd... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed May 22, 2015 via mobile

i visit Palmerston North at least once every 4-5 weeks and every time I visit this is the only place I stay. The rooms are neat, clean and cosy. All the rooms are also consistently laid out and presented at a high standard. I recommend this motel to anyone who wants a stay in Palmerston north with out the disappointment.... More 

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Taupo, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

Nothing compares, awesome rooms, awesome hosts, I will be back. I have a business trip to Palmerston North each month and will make sure I book in advance. Have stayed 4 times now and not one have no plans to look elsewhere

Was this review helpful? Yes
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