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Grand Mercure Basildene Manor

Travelers' Choice award winner
187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
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Best prices for: 1 room 1 guest
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Grand Mercure Basildene Manor
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Grand Mercure Basildene Manor
Grand Mercure Basildene Manor
Grand Mercure Basildene Manor
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356 reviews from our community

Traveler rating
    291
    44
    17
    2
    2
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28
251
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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    (356)
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Coffs Harbour, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

This is one accommodation place not to be missed if visiting the SW region of WA. After a tour on arrival we were being shown the Champagne Suite, only to be told we had been upgraded. A delight for us, we felt like giddy honeymooners (after nearly 34years of marriage). There was so much to see and do that the... More 

Was this review helpful? Yes 2
Ferntree Gully, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On our arrival we were greeted by Max who showed us around the manor and provided a little history on the manor. Max was very accommodating giving us information on local restaurants, wineries and places of interest, but wasn't over the top advising to ask if we wanted more information. Whilst lunch and dinner wasn't available at the Manor Max... More 

Was this review helpful? Yes 2
Margaret River, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We went for breakfast and it was amazing. Perfect setting, delightful staff and divine food. Nothing was too much trouble for our waitress. Leisurely stroll around the well tended garden was a relaxing finish to a lovely morning. Perfect way to start the day

Was this review helpful? Yes 2
Perth, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I recently ran away from our children for the weekend and stayed at Basildene Manor. We honestly could not fault it. The rooms were lovely. Clean, modern and spacious. The grounds are picturesque and although we didn't make use of the pool or tennis court we most likely will on our next visit. The staff are quality... More 

Was this review helpful? Yes 2
Margaret River
Top Contributor
57 reviews 57 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in Margaret River and a group of friends went to Basildene for breakfast..what can I say ? brilliant breakfast, relaxing surroundings, fantastic friendly staff, beautiful grounds with a resident Kangaroo Basil, we took our own champagne but the wonderful staff supplied the champagne flutes, ballons and a lovely flower arrangement. Thank you once again Basildene we love you... More 

Was this review helpful? Yes 2
Godalming, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were thrilled on arrival at Basildene Manor for 3 nights as we hadn't appreciated just how special are the accommodation and grounds. The combination of comfort, decor, quiet but convenient location plus the friendly and helpful staff meant that this was an experience one doesn't want to end. The cream tea was superb.All in all the experience exceeded expectations.

Was this review helpful? Yes 2
AccorVacationClub, Director of Sales at Grand Mercure Basildene Manor, responded to this review

Thank you for your wonderful feedback regarding your recent stay at Basildene Manor. We are very fortunate that the team at the property are so amazing and welcoming to our guests. This wonderful personal experience adds to the magnificence of the property and ensures that everyone's stay is fantastic. Thank you for your wonderful feedback. More 

Gold Coast, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here, from the 10th-14th March this year,have not stopped telling people what an amazing place to stay, from the moment you arrive, lovely people everyone so friendly and helpful.We had a large room upstairs with balcony, beautiful comfortable bed, and plenty of room to move around in, (balcony was well used). And on departure, what a treat,fresh scones,... More 

Was this review helpful? Yes 2
AccorVacationClub, Director of Sales at Grand Mercure Basildene Manor, responded to this review

Dear Maree, Thank you for your fantastic review of Basildene Manor. We are very fortunate that not only is the property magnificent we have an amazing team to welcome guests and make them feel at home. Thank you for your wonderful recommendation, we hope you return again soon. More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful accommodation and friendly staff who go the extra mile. Beautiful grounds maintained with love and Oh those heavenly scones. We would highly recommend this establishment and will be back again in the future Vivienne and Robert from Melbourne

Was this review helpful? Yes 2
AccorVacationClub, Director of Sales at Grand Mercure Basildene Manor, responded to this review

Dear Vivienne, Thank you for your wondeful recommendation of Basildene Manor. We really appreciate it when our guests shout out to the world what a wonderful place it is to stay. We hope you return again soon. More 

Perth, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Basildene Manor again in Feb 2015 for 6 nights for a retirement and a 60th birthday celebration(our 7 th time in 2 years- it is our " home away from home". We are greeted on arrival with a welcome home) As usual our stay was fantastic .All the staff including Danni and Max (we missed Jenny on... More 

Was this review helpful? Yes 2
AccorVacationClub, Director of Sales at Grand Mercure Basildene Manor, responded to this review

Dear Andrew, Thank you for your fantastic feedback regarding your recent celebratory stay at Basildene Manor. As a regular guest we are pleased that you have found that the property is a home away from home for you. The team love to have return visits as they really believe that many guests become friends once they have stayed. Danni, Max... More 

Glasgow, Scotland, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a small quirky hotel in beautiful settings. Lovely gardens. Our room with comfortable terrace was well proportioned and fitted out to luxury standards. All parts of the hotel were clean and well furnished. The staff were marvellous, from Max. at the front desk to Juliette serving the breakfast. All were helpful, friendly and knowledgeable. If you are looking... More 

Was this review helpful? Yes 1
AccorVacationClub, Director of Sales at Grand Mercure Basildene Manor, responded to this review

thnak you so much for your wonderful feedback regarding your recent stay at Basildene Manor. We are very proud of the team at the property and their commitment to ensuring our guests have a wonderful stay. Your feedback regarding the setting, room and fit out are all appreciated. With regards to WIFI we are working on solutions to this and... More 

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