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All 10 Margaret River hotels

Grand Mercure Basildene Manor

4.0 of 5 Hotel   |   187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
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Grand Mercure Basildene Manor
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Ranked #1 of 10 Hotels in Margaret River
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
kezdog London, United Kingdom
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281 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived and were greeted by a tour of the house and given a brief history. Our room was very beautifully decorated. The breakfast was amazing too with a fab selection of fresh fruits. The only thing I would comment on in a negative way was I was woken early in the morning by a radio from another room. Though,... More

Was this review helpful? Yes 1
Bunbury, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We appreciated the stunning, expansive grounds, the building itself was immaculately maintained and the welcome from Max was so warm and friendly. What must be made clear from the outset though, is that this isn't a luxury hotel - it's not technically in the realm of boutique hotel either. There is no room service, no facility for lunch, snacks or... More

Was this review helpful? Yes 3
Baldivis, Australia
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The most relaxing place to go. Beautiful grounds and gardens to walk around. Rooms so beautiful and clean. Love the idea that breakfast starts at 8am and one of the best continental and cooked breakfasts I've ever had. Staff so accommodating and love that they give you a guided tour of the 100yr old manor. Thanks to the staff for... More

Was this review helpful? Yes 2
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi kimtahjac, Thank you for taking the time to provide this fantastic feedback after your recent stay at Grand Mercure Basildene Manor. It sounds like you had a really enjoyable stay, and we can certainly understand why. It is definitely a beautiful and peaceful property, and the staff are absolutely brilliant. It is a magnificent building, and it's great to... More

Broome, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

This was my second stay here. The first time I stayed for 2.5 weeks in one of the suites, and this time, just for 3 nights in one of the queen rooms that faced the gorgeous manicured grounds and forest. The decor in both rooms is done to perfection. Very Hamptons style. The breakfast is super fresh and delicious, not... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi rose_rosy, Thank you for taking the time to provide this fantastic feedback after your recent stay at Grand Mercure Basildene Manor. We are thrilled to hear you have had such great experiences at this property. It really is an absolutely stunning property, with fantastic apartments, beautiful surroundings, and amazing food. It's great to hear that you are so fond... More

Cairns, Australia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed at the Grand Mercure Basildene Manor and what a joy it was to stay there. The staff greeted us warmly when we arrived, our room was spotlessly clean, had old world charm and elegance. We had a great view over the estate and the gardens, even got to see Kangaroos. Close the the township... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Lance M, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's fantastic to hear you had such an enjoyable stay. It really is an idyllic location, and the beauty of the apartments is complimented perfectly with the magnificent surrounding gardens. It is also great to hear that you had... More

Perth, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful weekend escape at the Basildene Manor. The accommodation was lovely and the service was warm and friendly. The grounds are gorgeous and with the rainy weather a wine near the fire was perfect! We had a perfect weekend escape and would highly recommend this accommodation. Thank you to the lovely staff :)

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi FreeBreeze28, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. We're very glad to hear that the amazing staff helped to make your stay so enjoyable. They really are a great team. The beautiful accommodation and surroundings are certainly the perfect place to unwind for a weekend getaway, and it's... More

Margaret River, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed 7 days at Basildene Manor at Margaret River. Absolutely beautiful accommodation at a perfectly turned out remodelled turn of last century old Manor. Room was lovely and the whole place was authentic and classy. Close to all the really good winery's and near to town. Had gale force winds the week we were there but was warm and cosy... More

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Chris M, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's great to hear you enjoyed your stay so much. It is such a fantastic property, with so much to offer. The location is fantastic, and we are very proud of the heritage of the Manor and it's surroundings.... More

Gold Coast, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here just this week and had a fantastic time. The hotel was having some renovation work, but the work commenced at a very reasonable 10am and completed no later than 5pm. The staff were exceptionally friendly and very helpful when it came to local trips and advice. Breakfast was gorgeous and I highly recommend the omelet! Our room... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi GavStrad, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. We're very happy to hear you enjoyed your stay so much. It really is a stunning property, and the staff are some of the most helpful and friendly staff you will come across. We pride ourselves on providing fantastic service,... More

Perth, Western Australia, Australia
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just got back from spending weekend at Basildene Manor (2 nights). It was our first time back to Margaret River in 10yrs and it was wonderful. Max looked after us very well at the Manor. Explaining the history and was very obliging with helping us book restaurants etc. The breakfast was amazing and view over the manicured gardens was... More

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Sarah R, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's great to hear your stay was so enjoyable. It really is a magnificent property which is rich in history and beautifully maintained. We are very glad that the staff there were so helpful. They are an amazing team... More

Perth, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We have been travelling to the hotel over many years the charm is still there and each time we visit we see an positive change and some friendly faces. The gardens have changed but still have the same character that adds to the visit.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Neil_Annette, Thank you for providing your feedback. It's great to hear you have enjoyed yourself on so many occasions at Basildene Manor. It really is a picturesque property, and we pride ourselves on the continuous improvements we have made, not only to maintain the property and it's gardens, but to continually enhance them. We look forward to welcoming you... More

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Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Location: Australia > Western Australia > Margaret River Region > Margaret River
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Mercure Basildene Manor 4*
Number of rooms: 17
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River

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