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All 10 Margaret River hotels

Grand Mercure Basildene Manor

4.0 of 5 Hotel   |   187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
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Grand Mercure Basildene Manor
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94%
Ranked #1 of 10 Hotels in Margaret River
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Lance M Cairns, Australia
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277 reviews from our community

Traveler rating
    222
    37
    14
    2
    2
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25
191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Cairns, Australia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I recently stayed at the Grand Mercure Basildene Manor and what a joy it was to stay there. The staff greeted us warmly when we arrived, our room was spotlessly clean, had old world charm and elegance. We had a great view over the estate and the gardens, even got to see Kangaroos. Close the the township... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Lance M, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's fantastic to hear you had such an enjoyable stay. It really is an idyllic location, and the beauty of the apartments is complimented perfectly with the magnificent surrounding gardens. It is also great to hear that you had... More

Perth, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful weekend escape at the Basildene Manor. The accommodation was lovely and the service was warm and friendly. The grounds are gorgeous and with the rainy weather a wine near the fire was perfect! We had a perfect weekend escape and would highly recommend this accommodation. Thank you to the lovely staff :)

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi FreeBreeze28, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. We're very glad to hear that the amazing staff helped to make your stay so enjoyable. They really are a great team. The beautiful accommodation and surroundings are certainly the perfect place to unwind for a weekend getaway, and it's... More

Margaret River, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 7 days at Basildene Manor at Margaret River. Absolutely beautiful accommodation at a perfectly turned out remodelled turn of last century old Manor. Room was lovely and the whole place was authentic and classy. Close to all the really good winery's and near to town. Had gale force winds the week we were there but was warm and cosy... More

Was this review helpful? Yes 1
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Chris M, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's great to hear you enjoyed your stay so much. It is such a fantastic property, with so much to offer. The location is fantastic, and we are very proud of the heritage of the Manor and it's surroundings.... More

Gold Coast, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here just this week and had a fantastic time. The hotel was having some renovation work, but the work commenced at a very reasonable 10am and completed no later than 5pm. The staff were exceptionally friendly and very helpful when it came to local trips and advice. Breakfast was gorgeous and I highly recommend the omelet! Our room... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi GavStrad, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. We're very happy to hear you enjoyed your stay so much. It really is a stunning property, and the staff are some of the most helpful and friendly staff you will come across. We pride ourselves on providing fantastic service,... More

Perth, Western Australia, Australia
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back from spending weekend at Basildene Manor (2 nights). It was our first time back to Margaret River in 10yrs and it was wonderful. Max looked after us very well at the Manor. Explaining the history and was very obliging with helping us book restaurants etc. The breakfast was amazing and view over the manicured gardens was... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Sarah R, Thank you for taking the time to provide feedback after your recent stay at Grand Mercure Basildene Manor. It's great to hear your stay was so enjoyable. It really is a magnificent property which is rich in history and beautifully maintained. We are very glad that the staff there were so helpful. They are an amazing team... More

Perth, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We have been travelling to the hotel over many years the charm is still there and each time we visit we see an positive change and some friendly faces. The gardens have changed but still have the same character that adds to the visit.

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Neil_Annette, Thank you for providing your feedback. It's great to hear you have enjoyed yourself on so many occasions at Basildene Manor. It really is a picturesque property, and we pride ourselves on the continuous improvements we have made, not only to maintain the property and it's gardens, but to continually enhance them. We look forward to welcoming you... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The quality of service and lodgings at the Manor are exceptional. The refurbishment of the house has been in keeping with the original style and makes for an excellent setting. Many thanks to the staff for a wonderful stay in a unique and beautiful environment.

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Hi Sarah R, Thank you so much for providing this fantastic feedback. We're glad you enjoyed your stay at Basildene Manor. It's nice to hear your appreciation for the high standard in quality, style and originality that Basildene Manor has to offer. It is certainly one of our most unique properties, and with such beautiful surroundings and brilliant staff, it... More

perth
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed a week on this wonderful property.There was a very warm welcome and orientation to the property including the grounds before we got to our rooms.The rooms were very spacious and well equipped including crockery and cutlery for two.Thoughtfully included was a tea towel and a little bottle of washing up detergent! Wifi was free as was the pod coffee.Warm... More

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AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Dear westoz_9, We are glad that you enjoyed your week's stay at Grand Mercure Basildene Manor and thank you for taking the time to post your review. It's fantastic that you appreciated the warm welcome & orientation, together with the magnificent grounds & departure gift. We hope you can return soon. More

Perth, Western Australia, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Arrived to a Grand old 'farm house' set on 14 acres of land, with every inch well manicured. We walked into a lovely warm reception room and were met and taken care of by very professional and friendly staff. The room was large and immaculate, big King bed, large free standing bath and lovely dacor. Comfortable sitting rooms are available... More

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Dear Mick O, Thank you for taking the time to post your review on Grand Mercure Basildene Manor. We are so pleased that you enjoyed your stay at the property and appreciated the room & manicured grounds. We look forward to hosting you again. More

Perth
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful place, friendly people and knowledgeable, really new their history of the building. Only stayed 2 nights, so going back to stay longer. Gardens are just amazing, so cared for. A real treat. Defiantly going back.

Was this review helpful? Yes
AccorVacationClub, Guest Relations Manager at Grand Mercure Basildene Manor, responded to this review

Dear HappyWhales, Thank you for taking the time to post your review on Grand Mercure Basildene Manor. We are so pleased that you enjoyed your stay, together with the history of the building. We would love to welcome you back for a longer stay. More

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Additional Information about Grand Mercure Basildene Manor

Address: 187 Wallcliffe Road, Margaret River, Western Australia 6285, Australia
Location: Australia > Western Australia > Margaret River Region > Margaret River
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Mercure Basildene Manor 4*
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Also Known As:
Grand Mercure Basildene Manor Hotel Margaret River
Basildene Manor Margaret River

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