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BEST WESTERN Hospitality Inn Kalgoorlie

560 Hannan Street, Kalgoorlie, Western Australia 6430, Australia
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BEST WESTERN Hospitality Inn Kalgoorlie
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BEST WESTERN Hospitality Inn Kalgoorlie
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78 reviews from our community

Traveler rating
    11
    37
    20
    8
    2
See reviews for
11
22
12
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (23)
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Perth, Australia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although the bed was comfortable and, in general, the area was quiet, the room I had was dated although still very functional. I guess there is a reason it was as inexpensive as it was. The staff were pleasant, helpful and friendly. Would I stay here again? Maybe but only in a pinch. It wouldn't be my first choice. Then... More 

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Brisbane, Australia
Top Contributor
81 reviews 81 reviews
51 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are rather dated and air con is so loud you can't leave it on to sleep but beds are reasonably comfortable. Breakfast is pretty sad and for the price you I think you can do better in town. My advice is try the View on Hannans as first point of call. When in town also visit the Palace Hotel... More 

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Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We came to Kalgoorlie & stayed over the new years period, never being to Kalgoorlie before we didn't realize that nothing would be open, including the restaurant for either breakfast or dinner. We utilized the BBQ facilities in the pool area on that first night. Room was basic yet comfortable, bathroom needs an update. Upon check out we went to... More 

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Bundaberg, Queensland, Australia
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived here after a long nullabor trek and brief stay in Busselton. Found it very comfortable and quiet and just a short drive into town for dinner/tours. Rate was reasonable for the area. Struck one receptionist who was a bit abrupt but other than that, all good.

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Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review

Dear Jenny T Thank you for choosing to stay with us on your huge journey all the way from Queensland - we are pleased that you found our property to be of good value and that you enjoyed the great location. Your experience with a receptionist has been addressed and we apologise for this unusual occurrence and thank you for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Every thing was excellent Thankyou to Elaine Millman will come and stay again the Motel was clean the rooms very good and the service from Elaine was very good a very busy lady. Would recommend to anyone

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Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review

Dear RETARDED S We were so happy to receive your positive feedback and kind words - our Manger (Elaine) is delighted that you noted her exceptional service and dedication to her guests. Thank you for your 5 star review and we do hope to welcome you back in the not too distant future - thank you for your recommendation to... More 

Esperance, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I am only commenting on the booking of this hotel, which has let them down in this instance. My daughter made a booking in October 2014 for an executive room. She booked online with the knowledge she would have a 5 month old infant with her. After checking the official website and other 3rd party agencies she booked the best... More 

Was this review helpful? Yes 1
Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review

Dear Layzeelot We sincerely apologise for the confusion and distress caused to your daughter. Our manager (who has been with us for 25 years and is a highly valued, professional and genuinely wonderful person and team member) contacted the head office management immediately after receiving your call as she was very distressed at having upset your daughter without realising -... More 

Chorley
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for 3 nights in February 14-16 inc. The accomodation was clean and tidy and the bed very comfortable. Reception staff were friendly if a little laid back, but generally helpful. Tea and coffee were replenished daily and the rooms were serviced quickly and efficiently. All in all enjoyed the stay, the only negative was the WiFi, it was... More 

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Perth, Australia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

I like the previous reviewer was staying the night the power went out and it was 44 degrees. The situation was handled well by staff and kept everyone informed. I was lucky the air conditioner worked but no lights when partial power was restored. The rooms are average but clean and tidy, bed was comfortable. The meals at the motel... More 

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Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review

Dear Greg H It was such a pleasure to hear of your positive customer care experience despite the power black-out and on such an extremely hot day too! It is wonderful to hear that the staff looked after you and that you appreciated their actions. We are also grateful for your positive review of our Katherine Station restaurant - great... More 

Perth, Australia
1 review
4 of 5 stars Reviewed February 12, 2015

My first ever review of a hotel and I would like to thank all staff at this hotel/motel for A fantastic stay. It was 44 degrees in kalgoorlie when I visited for a business trip this week and unfortunately there was a power out in town. This was not the hotels fault just the weather and the electricity company. The... More 

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1 review
5 of 5 stars Reviewed January 11, 2015

Very impressed with Manager Elaine, is customer friendly and reached out to my needs , told me where the 50 meter public pool is to stretch myself after a long exhaustive drive from CockleBiddy. Elaine showed me on her pc the Wedgetail Eagle and shared her experience with me . I got a Wedgetail Inn cap that showed the georgeous... More 

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Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review

Dear BruceChin O We were delighted to host a friendly Cocklebiddy local! A rarity! Thanks cook Dave for your recommendation - you could be our next Cocklebiddy guest....! Thank you for sharing your positive experience Bruce - and we do hope to see you back in town for another chat about Eagles - and not the football kind! Happy and... More 

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Pool/beach area (3)
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