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Quality Hotel Lord Forrest

3.5 of 5 20 Symmons St., Bunbury, Western Australia 6230, Australia
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Quality Hotel Lord Forrest
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Quality Hotel Lord Forrest
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195 reviews from our community

Traveler rating
    24
    71
    50
    30
    20
See reviews for
37
66
6
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the 2nd time we have stayed here, we love it lovely clean rooms, beds are so comfortable!! Staff are absolutely great very friendly and go the extra mile to help, rooms are a great size and great view from the balcony, can find a car park very easily, central location but still lovely and piece and quiet. Haven't... More 

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2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights at this hotel. Arrived one hour before the usual 2pm check in to find that our room was available. We paid for a room with an ocean view but instead had a view of housing i.e. room 315, but if you lean over the balcony you can see the ocean to your left but this isn't... More 

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Perth
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The room was average and not too clean. The bathroom was also grubby - the tiles needed a good scrub and the bath plug was gross. When phoning for room service, the reply was offhand and the food average. Because the pool is in the centre of the hotel, noise is a problem especially children first thing in the morning.... More 

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Thank you Alison for taking the time to write a review on Trip Advisor as this allows us the opportunity to continue to strive to better our services. We take all of your comments seriously and I will be raising them with our senior management team this afternoon. As you may or not be aware the hotel is going through... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stay here every year and have never been disappointed. They have new management and chefs in the restaurant and the food is some of the best that we have ever eaten. Kid friendly, providing entertainment for the kids also. Highly recommend. Room was of a high standard in cleanliness and layout.

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Dear CNTBLS Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay and hope you enjoy the ongoing upgrades that are taking place around the property. We are proud of our new restaurant and menu and I am glad you have had the opportunity to try out... More 

Gold Coast
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I love staying here. The rooms are great with a balcony. Beds r comfy and staff helpful. Always a smooth check in. I always stay here for business. Close to everything. Parking is also easy. Free movie channels too.

Was this review helpful? Yes 1
Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Dear Suzy Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay and hope you enjoy the ongoing upgrades that are taking place around the property. We look forward to having you stay with us again soon. More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Lord Forrest is one of my favourite hotels. Every few years my family makes time to spend a couple of days here. The location is close to shops, food outlets and the beach. The hotel has a unique design with a pool, pool table, bar, live music and restaurant. I enjoy reading and drinking in the lounge area. The... More 

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Good Morning Christina thank you for taking the time to write a review of your stay with us recently. We are pleased to hear that you enjoyed your stay once again and look forward to bringing new and upgraded facilities for your benefit as we continue our refurbishment. We look forward to welcoming you again soon. More 

Carramar, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT STAY IN THIS HOTEL. ITS DIRTY, HORRIBLE SERVICE, AND TO TOP IT UP THEY HAD BLOOD IN THE BED SHEETS. As there was no manager for the entire weekend to help sort out the issue, we had to leave in the middle of the night because we didn't trust staying in the hotel and so far we didn't... More 

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Rodney M, Manager at Quality Hotel Lord Forrest, responded to this review

Thank you for taking the time to write a review on Trip Adviser as this allows us the opportunity to review your comments and make adjustments as required. We have investigated your complaint and I have been advised that the room had been completely stripped (all bed linen) and checked prior to your stay with us. I am not certain... More 

Perth, Western Australia, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before arriving, my only recollection of the Lord Forest in Bunbury was seeing it in TV commercials in the 80's. That was the picture I had in mind. Very flash and new. Arriving and seeing it from the outside was a little depressing. Of course, it is now 30 years later, so it is to be expected. However, on entering... More 

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Thank you for taking the time to make a review on Trip Advisor as we review your comments and ensure that they are all taken on board for future improvement. As you mentioned It was a shame that you did not advise the staff regarding the smell as we may have been able to do a room change and or... More 

Perth, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a standard twin room which had a double and single bed. It was clean and neat. There was plenty of space for my husband, myself and our daughter. We normally would choose a corner suite which gives more space but as it was an on the spur booking just after Xmas we were pleasantly surprised with the... More 

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Thank you for taking the time to post on Trip advisor about your stay at the Quality Hotel Lord Forrest. I am pleased to hear that you enjoyed your stay and that you found the room more than accommodating for your family. It is surprising how big the rooms are through the property and I am pleased to hear that... More 

Mount Lawley, Australia
Top Contributor
113 reviews 113 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Following a day's outing to Bunbury, we decided, at the last minute to stay overnight. Given that it was still during the final days of the holiday season, the options were limited. We decided on the Lord Forrest, which is supposedly a 3-4 star hotel depending on the site you use. A rating of 3-4 stars is generous. The lift... More 

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Rodney M, Director of Sales at Quality Hotel Lord Forrest, responded to this review

Dear Peter I am sorry to hear that you did not enjoy your stay with us. I appreciate you taking the time to post your concerns on Trip Advisor. Your comments help us to improve and make necessary changes, some of which are already in process due to the refurbishment which is currently taking place. School holidays are always an... More 

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Additional Information about Quality Hotel Lord Forrest

Address: 20 Symmons St., Bunbury, Western Australia 6230, Australia
Location: Australia > Western Australia > Bunbury
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quality Hotel Lord Forrest 3.5*
Number of rooms: 115
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Also Known As:
Quality Inn Bunbury
Quality Hotel Bunbury

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