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Discovery Holiday Parks - Koombana Bay

4.0 of 5
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Koombana Drive, Bunbury, Western Australia 6231, Australia
Discovery Holiday Parks - Koombana Bay
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A recent review
5 of 5 stars reviewed 2 weeks ago
bonnieconto Perth
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67 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a 3 bedroom waterfront villa at this property. This villa far exceeded our expectations. it had everything we needed and was spacious and super clean. The layout of the villa is great with the kitchen area being in the middle of the villa. We had views over the inlet and a walking path right in front of the... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review! We look forward to seeing you next time. More 

Koege, Denmark
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our first camping experience in Australia and we only stayed one night. We chose this camp site because of its location very close to the Dolphin Discovery Center - and you can literally walk there within minutes. We didn't use much of the facilities there, but we did have a dip in the swimming pool, which - honestly... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for your feedback, we appreciate receiving it. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

If you like your sleep don't stay here. The port is nearby and when ships are docked it can be very loud and very annoying at all hours of the night and morning. We all couldn't sleep even kids.When we complained, staff didn't really care.

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thank you for staying at Koombana Bay and your comments. We can sympathize with you with in regards to your disrupted stay due to noise emanating from outside the park. Unfortunately your stay coincided with a heavy traffic load through the Port of Bunbury which created an unusually high amount of noise. We apologize that your stay was impacted by... More 

Travelers are raving about these Bunbury hotels

The Vines, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Booked for a weekend stay, 16th - 19th April 15. No notification of 24 hr heavy earthmoving works close to site. Spent the first long night listening to rockbreaking and heavy diesel engine noise and rockscraping. If you want any sleep at night do not come here. Important to ask if this is still going on before booking as the... More 

Was this review helpful? Yes
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thank you for staying at Koombana Bay and your comments. We can sympathize with you with in regards to your disrupted stay due to noise emanating from outside the park. Unfortunately your stay coincided with a heavy traffic load through the Port of Bunbury. We apologize that your stay was impacted by noise from outside the park. If you would... More 

Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We enjoyed our stay at this park for a mummies and kids holidays.The shalets where perfect for what was needed and the activities in the park kept the kids entertained for hours.We loved the camper kitchen . The only thing they need is a atm in the shop so we could get cash out to supply kids with coins for... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review! It's great to hear how much you all enjoyed your stay. More 

1 review
2 of 5 stars Reviewed April 6, 2015

Went over easter with our family. Got a camp site and the showers are cold you have only hot water on and it's still only Luke warm. Went and spoke to management they said that they govern it down so kids don't burn themselves kids can't get in the toilets that are under 8-9 easily due to keycodes. Yet we... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your feedback, we'll certainly look into this and address some alternative solutions. More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2015

We stayed here for 5 nites on a powered site. Shady level sites close to all amenities which where clean And all working . Laundry area was also clean and tidy heaps of clothes line area also. Close to road but that didn't bother us . We upgraded to an ensuite site which was at the other side of the... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review Carol! More 

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Had a few days in Bunbury. Nice place. Stayed at Koombana Bay. Good park quiet location and had a water view. Villa was huge (probably too big for 2) but well appointed with full kitchen. Bed comfy, room was clean and had a great deck for the afternoon wine. Staff were plesent & helpful.

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for your review! More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

We stayed here for 5 days. After the second day I went to reception and asked when would we get fresh towels and bed sheets. She advised me in 7 days. I was shocked as we stayed in 4 hotels over the past 5 weeks. (Moved from Sydney). Our towels were replaced everyday unless we put a do not disturb... More 

Was this review helpful? Yes 4
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for taking the time to provide your feedback. We are sorry to hear that you did not enjoy your stay, your comments will be addressed by the team however if you wish to discuss your concerns further with us please feel free to contact us on customerfeedback@discoveryparks. More 

Perth, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2015

Hi all. We didn't even get to book into this place because the staff there were to lazy to return a call to us. My wife called this place to book a chalet on a Saturday around 12 noon as we wanted to book a night so we could catch up with our friends we haven't seen for a very... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Hi Graham, Sorry to hear that you weren't satisfied with your experience. Please contact us on customerfeedback@discoveryparks.com.au so we can look into this for you and discuss your issues personally. More 

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