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Discovery Holiday Parks - Koombana Bay

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Koombana Drive, Bunbury, Western Australia 6231, Australia
Discovery Holiday Parks - Koombana Bay
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A recent review
5 of 5 stars reviewed 4 days ago
Carol F
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61 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 nites on a powered site. Shady level sites close to all amenities which where clean And all working . Laundry area was also clean and tidy heaps of clothes line area also. Close to road but that didn't bother us . We upgraded to an ensuite site which was at the other side of the... More 

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a few days in Bunbury. Nice place. Stayed at Koombana Bay. Good park quiet location and had a water view. Villa was huge (probably too big for 2) but well appointed with full kitchen. Bed comfy, room was clean and had a great deck for the afternoon wine. Staff were plesent & helpful.

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 18, 2015

We stayed here for 5 days. After the second day I went to reception and asked when would we get fresh towels and bed sheets. She advised me in 7 days. I was shocked as we stayed in 4 hotels over the past 5 weeks. (Moved from Sydney). Our towels were replaced everyday unless we put a do not disturb... More 

Was this review helpful? Yes 3
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for taking the time to provide your feedback. We are sorry to hear that you did not enjoy your stay, your comments will be addressed by the team however if you wish to discuss your concerns further with us please feel free to contact us on customerfeedback@discoveryparks. More 

Perth, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2015

Hi all. We didn't even get to book into this place because the staff there were to lazy to return a call to us. My wife called this place to book a chalet on a Saturday around 12 noon as we wanted to book a night so we could catch up with our friends we haven't seen for a very... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Hi Graham, Sorry to hear that you weren't satisfied with your experience. Please contact us on customerfeedback@discoveryparks.com.au so we can look into this for you and discuss your issues personally. More 

Perth, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 1, 2015

Stayed over weekend with family on 2 powered van sites. We were facing the beach side, so easy walk over road with grand daughter to enjoy beach time. It was a warm weekend and a constant warm breeze was blowing, even through the night. Not sure how often toilets cleaned, but could use some added attention. Mens had a broken... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review and highlighting some areas for improvement. We appreciate all feedback and your comments will be addressed by the team. More 

Perth, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 22, 2015

We stayed here for two nights and considering the price we paid, I expected much more. Our 2 bedroom chalet was very small and smelt very musty upon our arrival. I didn't expect a luxurious chalet but it was lots of little things that let us down. The lounge in the living area was incredibly low and the seat cushions... More 

Was this review helpful? Yes 2
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for taking the time to provide us with your feedback. We value all feedback and the areas you have highlighted for improvement will certainly be addressed by our team. If there is anything further you would like to discuss please contact us on customerfeedback@discoveryparks.com.au More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed January 5, 2015

We stayed at un powered tent site with a group of seven families all with children during christmas break in Dec. 2014. A beautiful location and superb place to stay, its variety of quality accommodation meets all needs and is clean, tidy and very comfortable. It has great facilities, pool,, games room, children's playground with jumping pillow and tennis court... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review! More 

Clarkson, Western Australia, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2015

Booked and paid deposit in Feb 2014 for Jan 2015 for specific sites, when arrived sites not available, and were put on the worst site in the camp, next to bins and no shade. Office staff very unhelpful and unapologetic

Was this review helpful? Yes
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your feedback Trina, sorry to hear that there was some confusion with your booking. Please contact us on customerfeedback@discoveryparks.com.au so we can look into this for you. More 

Preston, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 22, 2014

No frills holiday park, crazy golf broken glass over it, had to have plumbers out at night to unblock drains as the bathroom was flooded. If you just want to wind down and recharge the camp is fine, if however you are looking for something entertaining forget it! Staff not very up to date on services around the area.

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your feedback, your concerns will be addressed by the team to ensure we continue to deliver a valued product and service. More 

Perth, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 19, 2014

We stayed in a Deluxe Cabin for one night. The cabin was in a clean state and was comfortable, well maintained, and well furnished. We did not use any of the shared park facilities. The location was great, just across the road from the beach, very close the the Dolphin Discovery Centre and a 15 minute walk to the city... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review! More 

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