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Discovery Holiday Parks - Koombana Bay

4.0 of 5
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Koombana Drive, Bunbury, Western Australia 6231, Australia
Discovery Holiday Parks - Koombana Bay
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A recent review
5 of 5 stars reviewed 1 week ago
Amy L Perth, Western Australia, Australia
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65 reviews from our community

Traveler rating
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    14
    9
    6
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34
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (19)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (21)
All months
1 review
1 of 5 stars Reviewed 1 week ago

If you like your sleep don't stay here. The port is nearby and when ships are docked it can be very loud and very annoying at all hours of the night and morning. We all couldn't sleep even kids.When we complained, staff didn't really care.

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The Vines, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Booked for a weekend stay, 16th - 19th April 15. No notification of 24 hr heavy earthmoving works close to site. Spent the first long night listening to rockbreaking and heavy diesel engine noise and rockscraping. If you want any sleep at night do not come here. Important to ask if this is still going on before booking as the... More 

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Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at this park for a mummies and kids holidays.The shalets where perfect for what was needed and the activities in the park kept the kids entertained for hours.We loved the camper kitchen . The only thing they need is a atm in the shop so we could get cash out to supply kids with coins for... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

Went over easter with our family. Got a camp site and the showers are cold you have only hot water on and it's still only Luke warm. Went and spoke to management they said that they govern it down so kids don't burn themselves kids can't get in the toilets that are under 8-9 easily due to keycodes. Yet we... More 

Was this review helpful? Yes
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your feedback, we'll certainly look into this and address some alternative solutions. More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nites on a powered site. Shady level sites close to all amenities which where clean And all working . Laundry area was also clean and tidy heaps of clothes line area also. Close to road but that didn't bother us . We upgraded to an ensuite site which was at the other side of the... More 

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review Carol! More 

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a few days in Bunbury. Nice place. Stayed at Koombana Bay. Good park quiet location and had a water view. Villa was huge (probably too big for 2) but well appointed with full kitchen. Bed comfy, room was clean and had a great deck for the afternoon wine. Staff were plesent & helpful.

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DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for your review! More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

We stayed here for 5 days. After the second day I went to reception and asked when would we get fresh towels and bed sheets. She advised me in 7 days. I was shocked as we stayed in 4 hotels over the past 5 weeks. (Moved from Sydney). Our towels were replaced everyday unless we put a do not disturb... More 

Was this review helpful? Yes 4
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for taking the time to provide your feedback. We are sorry to hear that you did not enjoy your stay, your comments will be addressed by the team however if you wish to discuss your concerns further with us please feel free to contact us on customerfeedback@discoveryparks. More 

Perth, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2015

Hi all. We didn't even get to book into this place because the staff there were to lazy to return a call to us. My wife called this place to book a chalet on a Saturday around 12 noon as we wanted to book a night so we could catch up with our friends we haven't seen for a very... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Hi Graham, Sorry to hear that you weren't satisfied with your experience. Please contact us on customerfeedback@discoveryparks.com.au so we can look into this for you and discuss your issues personally. More 

Perth, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 1, 2015

Stayed over weekend with family on 2 powered van sites. We were facing the beach side, so easy walk over road with grand daughter to enjoy beach time. It was a warm weekend and a constant warm breeze was blowing, even through the night. Not sure how often toilets cleaned, but could use some added attention. Mens had a broken... More 

Was this review helpful? Yes 1
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for sharing your review and highlighting some areas for improvement. We appreciate all feedback and your comments will be addressed by the team. More 

Perth, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 22, 2015

We stayed here for two nights and considering the price we paid, I expected much more. Our 2 bedroom chalet was very small and smelt very musty upon our arrival. I didn't expect a luxurious chalet but it was lots of little things that let us down. The lounge in the living area was incredibly low and the seat cushions... More 

Was this review helpful? Yes 2
DiscoveryHolidayPark, Manager at Discovery Holiday Parks - Koombana Bay, responded to this review

Thanks for taking the time to provide us with your feedback. We value all feedback and the areas you have highlighted for improvement will certainly be addressed by our team. If there is anything further you would like to discuss please contact us on customerfeedback@discoveryparks.com.au More 

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