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Surfside Holiday Park

Lot 12 Pertobe Road, Warrnambool, Victoria 3280, Australia
Hotel amenities
Surfside Holiday Park
Best prices for: 1 room 1 guest
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A recent review
4 of 5 stars Reviewed April 19, 2015
Hutch000
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47 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (11)
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Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2015 via mobile

Park is Big.Staff friendly and very helpful to your needs, Amenities are clean and work well,bit more water pressure would be nice and in some showers the floor needs to have a bit of maintaining. Markings for van area could be larger,more defined area to park. Has a shop but was closed when we were there. Easy access to beach... More 

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Peter A, General Manager at Surfside Holiday Park, responded to this review

Thank you for your review. More 

Torquay, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2015

Facilities were ok but is this the only caravan park in the world that lets people's stay with their dogs! Forgids sake four dogs on all sides waking my family up. At 5 am ; they should be paying people to stay here ; and that not even touching the liability issues with putting hundreds of kids next to all... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

I am sorry to hear of your stay with us. Yes we do accept dogs outside the high peak summer period, always have and always will. Whilst we were close to full on the weekend I hope you raised with our onsite staff to see if they could relocate you? More 

Travelers are raving about these Warrnambool hotels

Melbourne, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 7, 2015

We stayed here over 3 nights during a family long weekend. The location right next to the beach and across the road from Lake Pertobe is awesome! Our kids loved it! I agree with most of the comments already posted here. Its a huge park with some great facilities. The camp kitchen really is large and quite impressive. Ive also... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

Thanks for your comments and I hope you had a great weekend in Warrnambool. More 

Geelong
Top Contributor
72 reviews 72 reviews
53 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 17, 2015

We booked a powered van site for 6 nights. Staff were very friendly and helpfull. We had a large site as requested for our van. Amenities were good and regularly cleaned. We did not use the camp kitchen which was very impressive and quite new. The park is very large with lots of grassy sites of various sizes. The beach... More 

Was this review helpful? Yes 1
Perth, Australia
Top Contributor
81 reviews 81 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 2, 2015

This was a one night stopover for us and we had an unpowered tent site. It was the furtherest away tent site at the very very back of the park. Thankfully there is a amenities block a reasonable distance away, however the amazing camp kitchen is located at the very front of the park. When I say amazing, it is... More 

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Peter A, General Manager at Surfside Holiday Park, responded to this review

Hi THere Thanks for your review. I am a bit surprised you didnt make it to the beach that is just 50 metres from where you camped over the sanddune. Yes the camp kitchen is one of the best - we receive great comments on it. Thanks again for your stay and we hope you can stay longer next time. More 

AUST
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 1, 2015

We recently stayed in our van. Very impressed with proximity to beach and sleeping to the sound of the waves. Very large park with ample facilities which were cleaned frequently. We did a last minute booking over jan school holidays, so impressed we could even get a site !

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Peter A, General Manager at Surfside Holiday Park, responded to this review

Great to hear you enjoyed our location right on the beach as well as the Promenade walking trail. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

We stayed in one of the beachfront chalets which had everything you need inside, they are in a great location, short stroll to beach, park ( best park l have ever seen) and town, my only suggestion would be putting a roof on the deck for al weather and mayb a table out there , we actually ended up buying... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

Thanks Jenny for your kind comments. Our new beach chalets are a real hit. I take on board your comments about the awning for shade. We have planted trees around the chalets and hope they will grow to also provide further shade. More 

Bentleigh, Victoria, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2015

Went to this caravan park with 3 other families from 27th December for 13 days. We had 10 children ranging from 2 to 17, an even spread. What an awesome place right on the beach and massive caravan sites. The greater area has a new BMX track, skate park, 4-5km beach track and all the usual city offerings for activities,... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

Great to hear you had a great stay over summer. The park does create a real buzz through summer. We will continue to enhance our in park summer activities also. Thanks again. More 

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 18, 2015

We've just spent 3 weeks camping in a powered site at Surfside over the peak New Year/January holidays. This was our forth stay at Surfside. This park is huge! Reportedly catering to 4000+ people per night in peak season. They have an overflow site a few hundred metres away called Shipwreck. Sites vary in size although we've noticed the non... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

Thanks for your review. We continue to work through the blocks to complete upgrades. Block 7 Surfside this past year was painted, but also had new roof, tiling, and brand new hot water service. The park in peak of summer hold around 5000 people in our 1100 sites and 24 cabins. Most people love the buzz this creates. For a... More 

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

For 21 years our family has stayed in the very expensive Cedar Cottages. We have always loved our Warrnambool holiday but the cost of staying in the cabins is getting ridiculous considering the state of the cabins, (the beds are a disgrace). There are empty cabins this year, I think Surfside need to review the cost of staying in these... More 

Was this review helpful? Yes 1
Peter A, General Manager at Surfside Holiday Park, responded to this review

Thanks for your comments. Our cedar cabins have had a number of upgrades this past year. Most have had new air conditioning units, bathrooms, kitchen work, doors replaced. The beds I am not sure which cabin you stayed but these are being progressively upgraded also. Our peak summer rates are benchmarked against other holidays parks that are located right on... More 

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