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All 13 St Kilda accommodations

Coffee Palace Backpackers

3.0 of 5 Hostel   |   24 Grey Street, St Kilda, Port Phillip, Victoria 3182, Australia
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Coffee Palace Backpackers
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117 reviews from our community

Traveler rating
    19
    21
    5
    17
    55
See reviews for
1
27
31
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Me and my boyfriend chose to stay in the coffee palace as we wanted a cheap and cheerful double room to stay for our first week in Melbourne. We were attracted to the picture displaying a nice, new, clean room and unfortunately this is not what we got. Our room was a bed, a sink with continuous dripping taps, and... More

Was this review helpful? Yes
Melbourne, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

hey guys this place is cool you get free internet,meal and coffee great staff people they are busy to upgrade the hostel so that's a good thing and the location is amazing nice parks and easy to take the tram to the city cheers guys :)

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1 review
5 of 5 stars Reviewed September 14, 2014 via mobile

There has been a huge improvement since the new management have taken over. All the facilities are currently being updated and improved. Great location, friendly staff, great value for money. And a free cup of coffee every morning!

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Como
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 26, 2014

We booked on the website a double room with en suite toilet but shared shower for 60$ per night. When we arrived in hostel, we found a really bad surprise: the room was devoid of en suite toilet, heating and window!!! It looked like a prison... We spoke with the guys working at the reception and they apologized, telling us... More

Was this review helpful? Yes 1
DJBewsic, Manager at Coffee Palace Backpackers, responded to this review

Hi, Thanks for taking the time to leave a review. Feedback like this helps us provide the best customer experience possible. I'm sorry to hear that you were mislead by our website. We have 2 rooms that do indeed have ensuite facilities. Management are available 7 days a week during business hours so it comes as a surprise that you... More

Perth, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 19, 2014

Great spot just off the main drag in St Kilda, That's where the goodness ends unfortunately! Our bed was entirely broken, there are contradictory signs everywhere! "checkout at 10, checkout at 11, checkout at 12???" Harsh prohibitive signs - "No alcohol in rooms" and my favourite - "This is an old historic building and the fire alarms are very sensitive,... More

Was this review helpful? Yes 1
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

I have thoroughly enjoyed my stay at the Coffee Palace! There have been vast changes in the bedrooms, bathrooms and common areas that improve the comfort and appearance greatly. I would advise all travelers to make their way to the Coffee Palace to experience its great location and of course a great cup of coffee!

Was this review helpful? Yes 2
Mooloolaba, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 11, 2014

I had an amazing time at the Coffee Palace! It is in the best possible location, right in the heart of St Kilda-. It is only a short walk to the beach and a 10minute tram to the city. Beautiful building and very friendly staff- See you next time I'm in St Kilda!!

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed at this Hostel last year with my partner, it was in pretty bad shape, but as it was cheap and it's in a great location we decided to give it another go. We were pleasantly suprised at how much better it was this time round. We were given a room that had just been fitted with brand new... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2014

I couldn't think of anywhere worse than staying here... How is it even still running? It is an awful hostel with awful staff who are rude and extremely inconsiderate.. What they are getting paid to do I do not know because half the time they're all sitting down ignoring everyone and avoiding any kind of work. The building itself is... More

Was this review helpful? Yes 2
DJBewsic, Manager at Coffee Palace Backpackers, responded to this review

Hello, Thanks for leaving a review. I'm very disappointed to hear that you were less than impressed by our staff here at the Coffee Palace. I have sent you a private message in order to try and identify wasn't on their game. We have customer service training sessions every fortnight to make sure that everyone in the team is offering... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 3, 2014

As a well travelled backpacker, hostels all over Australia have been my home for the best part of the last year. As soon as my friend, boyfriend and I entered this premise- 'Coffee Palace' (unsure of the relativity between this name and the establishment as it was neither a palace nor offered coffee facilities) the waft of staleness and general... More

Was this review helpful? Yes 3
DJBewsic, Manager at Coffee Palace Backpackers, responded to this review

Hi there, Thanks for taking the time to leave a review. It's concise informative feedback like this that helps us to improve our hostel! We offer freshly brewed coffee to all our guest everyday, just have to swing by reception and see our front desk coffee artists. We have just taken over the Coffee Palace recently and have had a... More

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Additional Information about Coffee Palace Backpackers

Address: 24 Grey Street, St Kilda, Port Phillip, Victoria 3182, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coffee Palace Backpackers 3*
Number of rooms: 62
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Also Known As:
Coffee Palace Backpackers Hotel St Kilda
Coffee Palace Backpackers St Kilda, Greater Melbourne

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