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All 18 St Kilda hotels

Hotel Urban St Kilda

4.0 of 5 Motel   |   35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
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Hotel Urban St Kilda
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71%
Ranked #7 of 18 hotels in St Kilda
A recent review
3 of 5 stars reviewed 2 days ago
tassy3 Hobart, Tasmania
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279 people have reviewed this hotel

Traveler rating
    85
    111
    60
    13
    10
See reviews for
24
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43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Hobart, Tasmania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Urban in St Kilda a number of times. I like the vibe of the place, and it's close to everything in St Kilda and easy to get around the rest of Melbourne. This time, it seemed it was getting just a bit rundown. There was lots of junk around the entrances coming in from the carpark... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

For a 4.5 star hotel, Urban doesn't do a bad job. Comfortable beds, good food, good value great location. However, if you wonder why five star accommodation is preferable, I'd like to use this particular experience to outline what you get for your extra half star: 1. You get your room keys working virtually all the time instead of almost... More

Was this review helpful? Yes 2
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Lyn S, Thank you for taking the time to to review the hotel after your recent stay with us - we appreciate your feedback as it provides us with the opportunity to learn from our mistakes and continually improve our guest experience. I would like to extend my apologies that on this occasion, we have fallen short of our... More

Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I tend to be a creature of habit and had never stayed at this hotel prior to this trip. The staff were all very friendly and professional, and no question was left unanswered. The room was large and very nicely appointed, as well as being very comfortable. The parking facilities were easily accessible and secure, with the daily cost being... More

Was this review helpful? Yes 1
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Balo66, Thank you for your recent review. Glad to hear that you finally ventured out of your comfort zone and had a chance to experience Urban and all that we are about - beach, bars and bands. Our Genevese coffee is definitely a big hit on Fitzroy st, and the Apple Crumble French toast has been very popular since... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good value, great people good location. Breakfast is extremely good, al rooms are well appointed. Management are professional, very rare these days for this type of hotel. The night life on the front street is always interesting.

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Geoff855, Thanks so much for your recent 5 star review. It's always great to hear to when our guests have enjoyed their Urban Experience in St Kilda. I will be sure to pass on your kind words to the team. Look forward to welcoming you back. Many Thanks James Muscat General Manager More

Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The problem with this place is over-promotion. You would be very happy with it as a two star, and comfortable if it claimed to have three stars. Given that you can get rooms priced at this level, via wotif for instance, that would be fine. What it isn't is a boutique four star.

Was this review helpful? Yes 1
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Dee V, Thanks for your feedback. So sorry to hear that there were elements of your stay that didn't meet your expectations. Here at Urban St Kilda we definitely take pride in both our product and service within the hotel. I would welcome you to contact me directly on jamesm@hotelurbanstkilda.com.au to discuss your comments further. Kind Regards James Muscat... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Two nights away trip to catch up on me time and friends as live interstate .....can't fault hotel from check in where staff were friendly and efficient, room clean and has funky touches loved the lavender at the door! The bed was awesome was the BEST nights sleep I have had in a very long time. Room quite double glaze... More

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Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Sweetie66, Thank you so much for your 5/5 review. I will be sure to pass on all of your positive feedback to the team. Glad you experienced one of the best sleeps you have ever had, our Urban Snooners are definitely renowned for doing that. If you didnt already know, we actually sell them to our guests at a... More

Wellington, New Zealand
1 review
1 of 5 stars Reviewed 2 weeks ago

Sure the location was great, but the stay was disappointing. For the money, I can think of far superior Hotels in the same area. I found this Hotel noisy, not particularly clean and the overall feel of the place was shabby.

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi 20Dweller, Thanks for your feedback. So sorry to hear that there were elements of your stay that didn't meet your expectations. Your comments regarding the lack of cleanliness around the hotel are very concerning and certainly not the level of service that the team is renowned for here in St Kilda. I would certainly appreciate the opportunity to show... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

rooms are fairly new and a quite comfortable bed. the position of this hotel is spot on. right in the middle of everything. can be a bit noisy but hey its in the middle of Fitzroy street. we totally enjoyed our stay...

Was this review helpful? Yes
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Simon F, thank you for your recent review. Glad you loved the location and all what St Kilda is about...beach, bars and bands. Look forward to welcoming you back Many Thanks James Muscat General Manager More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here last month and was highly disappointed. Room was filthy and dirty, and stunk of stale food. When I complained to the Manager, he was rude, arrogant and smug. What a git! I wouldn't recommend this Hotel to anyone.

Was this review helpful? Yes 2
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Gerald and friend, Going by your language and tone in your review it was quite easily to relay this back to your stay with us in early July. I find your review quite unfair and dissapointing considering the mulitple warnings you were both given in realtion to smoking in your room and in addition to this causing many other... More

Nee york
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst Hotel. Checked in to find room filthy, shower was mouldy, bed linen smelt musty & old. Complained to the Manager & wanted them to change our room. He was the rudest inconsiderate git I have ever encountered. Told us to check out if we were unhappy! But of course we won't be refunded prepaid room. Arrogant smug little wanker.... More

Was this review helpful? Yes 3
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Gerald and friend, Going by your language and tone in your review it was quite easily to relay this back to your stay with us in early July. I find your review quite unfair and dissapointing considering the mulitple warnings you were both given in realtion to smoking in your room and in addition to this causing many other... More

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Additional Information about Hotel Urban St Kilda

Address: 35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Urban St Kilda 4*
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Also Known As:
Accor St Kilda
Urban Hotel St Kilda
Hotel Urban St Kilda Greater Melbourne

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#5 Business Hotel in St Kilda #6 Luxury Hotel in St Kilda
Hotel Class
Official Description (provided by the hotel)
Hotel Urban St Kilda. More than a hotel... It's not your typical hotel setting - but then this isn't your typical Melbourne hotel. Hotel Urban St Kilda offers more comfort, more indulgence, more choice and more inspiration. Only 200 metres from the beach, and with cosmopolitan and vibrant Barclay and Acland Streets at your doorstep, the boutique Hotel Urban St Kilda will suit those who value designer chic combined with relaxed, modern comfort. Our ultra-comfy rooms feature designer everything, premium amenities and our signature Urban Snorer beds that have been designed to provide the ultimate slumber.Consider our Urban Superior Room with designer everything, Deluxe Spa Room featuring an indulgent one-person spa bath, or the decadent Sweet Urban Room with enormous separate bathroom and shower, and double spa. For extra fun check out our oh-so-popular Urban Round Room, with a luxurious double spa featured in a unique circular space. Whatever you fancy, you won't want to leave. If you're feeling peckish pop down to Hub cafe for scrumptious Genovese coffees and mouthwatering treats for breakfast and lunch.So come on over and experience the Urban difference for yourself! ... more   less 
Number of rooms
80

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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