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Hotel Urban St Kilda

4.5 of 5 35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
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Hotel Urban St Kilda
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Hotel Urban St Kilda
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321 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darwin, Australia
Top Contributor
132 reviews 132 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice boutique hotel in a great location on St Kilda's busy Fitzroy St. We had a room on the second floor and the room was lovely as well as quiet for a great night's rest. We were greeted on arrival at reception and they had a plate of excellent pastries to take back to the room, one each, to... More 

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Adelaide SA
Contributor
18 reviews 18 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok stayed here 2 nights mid week. Check In quick & easy . Good size room, bed very comfortable. No view. Good location walking distance tram , bars, various restaurants. The Hub cafe found over - rated. Down side loud music late at night , (glad was not here Fri/Sat)

Was this review helpful? Yes 1
London
Top Contributor
79 reviews 79 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel whilst working on the Formula 1. Despite arriving quite late check-in was quick, and the staff were friendly too. My room was a good size, and the bed was comfortable. Thankfully my room was pretty quiet. Breakfast was cafe / bistro style, and very tasty too. The WiFi was pretty good. The location is great,... More 

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Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Urban Hotel while visiting Melbourne for the Melbourne Cup. Great location right on the main café strip of St Kilda and near the beach Hotel is very trendy with a great café (The Hub) located on the ground floor. Rooms were clean and very quiet Public transport is only about 100 metres where you can catch the... More 

Was this review helpful? Yes 1
Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at 10.30 am and just wanted to drop bags off..Staff new we were in St Kilda for our anniversary...Up graded and let us up to settle in. Bed so so comfortable and pillows , slept in for first time till 8.30...Normally awake 6-7 am..A bottle of wine was sent to our room for our anniversary. Upon leaving thought... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at Urban hotel for four night's a few weeks back. It was not my first choice of somewhere to stay but all others in the area were booked out and I think I now know why. We stayed in the King Deluxe looking over Fitzroy Street from a very small window. Very basic rooms for what we paid.... More 

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Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Tanya B, Thank you for taking the time to review the hotel after your recent stay with us - your feedback is very important to us, as it provides us with the opportunity to learn from our mistakes and continually improve our guest experience. The level of service which you experienced is certainly not to the high standard that... More 

1 review
5 of 5 stars Reviewed November 15, 2014

Loved our stay at the Urban! Location is ideal, with the beach just minutes away and complimentary access to the St Kilda Sea Baths just down the road. The hotel is cosy and modern, with good sized rooms with creative elements. Hub cafe offers excellent breakfast options with a good sized menu, also with good prices. The staff are welcoming... More 

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Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi ECLpassion, Thank you for taking the time to write such a nice review about our hotel. Its always great to hear when our guests enjoy their stay and take up many of the benefits the hotel has to offer including the complimentary access to the St Kilda Sea Baths. I will be sure to share your comments with the... More 

Herefordshire, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 1, 2014

A very average room in a less than average hotel! We stayed in a King Spa Room which was really something and nothing, as previous reviews comment, the spa was a regular bath with jets - not worth waiting for the bath to fill! After night 2 of 7 we asked to be moved to a quieter room, Music played... More 

Was this review helpful? Yes 3
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Loubi64, Thank you for sharing your views on Trip Advisor. I have had our maintenance team have a look at the water pressure in your room and can assure you this has now been fixed. The hotel bar Mavis Browns does offer live music a few nights a week, but this is very much background music and finishes up... More 

Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 29, 2014

I am sitting in my room, it is almost 10pm. There is no room service, the kitchen closed despite being told it stayed open until late. There is live music playing downstairs and I can hear it in my room. the staff told me that it would play til midnight...... my internet password changed & I got no notice of... More 

Was this review helpful? Yes 2
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi Vanessa, thank you for taking the time to vent your frustations on Trip Advisor. I personally find your review quite dissapointing. Despite having a lengthy conversation with you the following morning and offering many solutions to your issues and hoping to find a way to turn your first night around you openly apologised about taking your frustations out on... More 

Brisbane, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 27, 2014

Just spent two nights at the Urban. The location is great, tram 50 metres away, close to restaurants, convenience stores, easy walk to Acland ST. Not sure why a twin room would have one chair? Beds comfy, good shower, basic accomodation. Breakfast was fine as was the happy hour in the bar downstairs! Craig was an excellent barman!

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Hotel U, General Manager at Hotel Urban St Kilda, responded to this review

Hi SHM0056, Thank you for your recent review. It always great to hear when our guests enjoy the hotel for everything it has to offer, its beachside location, the accessibility of getting around, a comfy bed, and a funky cafe and bar. I will be sure to pass your comments onto Craig. I look forward to welcoming you back on... More 

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Additional Information about Hotel Urban St Kilda

Address: 35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
Location: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Urban St Kilda 4.5*
Number of rooms: 80
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Also Known As:
Accor St Kilda
Urban Hotel St Kilda
Hotel Urban St Kilda Greater Melbourne
Hotel Style:
#10 Luxury Hotel in St Kilda

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