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Tolarno Hotel

Certificate of Excellence
42 Fitzroy St., St Kilda, Port Phillip, Victoria 3182, Australia
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Tolarno Hotel
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Ranked #2 of 18 Hotels in St Kilda
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
DonnaLea123 Vancouver, Canada
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143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Older hotel but in good area close to pier and beach with transportation, restaurants and entertainment close by. 15 minute tram ride into Melbourne. Bathroom was newly renovated but awkward to use as not set up well. Shower door banged on sink edge; sink was small with glass shelf mounted on wall too low so that sink was not easy... More 

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Top Contributor
58 reviews 58 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for a night in February and was actually shocked to be honest. A number of problems; 1. The room we booked was unavailable even though the booking was confirmed by the manager weeks previously - we were actually informed that they had given the room to someone else. The hotel actually said we had arrived on the wrong... More 

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Dear Jared F, Thank you for your review. We certainly don't like to hear of any guests having a bad experience at Tolarno's so it is important, and we appreciate, hearing your feedback. Firstly I would like to say that the receptionist with whom you dealt with has been dismissed; this happened shortly after your stay with us, well before... More 

Zurich, Switzerland
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the pleasure of spending a week there late January this year. My welcome was very warm and the advice and answers to all my questions excellent! Important for me that the hotel is clean and safe, and that it was! Thanks to all the staff for making my stay such a pleasant one!

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Hi Skippy 2712 Thank you very much for your review. We really appreciate your comments and are glad to hear you felt safe at the hotel. The area is quite eclectic and there's often a lot going on outside. We have 24 hour reception so that does make the hotel guests feel secure. Thank you for appreciating our staff too!... More 

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

we only stayed at this hotel for one night but was very pleased with the service we received from booking to checking out. The rooms were clean, although the building is bit run down the art work and decor made it feel like you were staying in a show room. The shower gels also smelt amazing! Overall great stay with... More 

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Hi SharOnvivian, Thank you very much for your review. We are very pleased you enjoyed your stay albeit a short one. The hotel was built in the 1880's as a private home so there are a few quirks but we are always updating, and yes, the artwork and decor are unique. Glad you like the shower gels! We hope to... More 

Castlemaine, Australia
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The artwork alone makes this great boutique hotel worth a visit. Sure, the rooms are small, but they're spotless and the location is tops, with the bonus of cheap, secure parking just metres away. Staff are very helpful and there's the bonus of a great bar and restaurant downstairs.

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Hello DonB, Thank you very much for your succinct review. It's very rewarding to hear your appreciation of the art, decor and cleanliness of the hotel. Glad you found the car park convenient; it's the best arrangement we have for our guests, as we don't have parking on site; it's only 180 metres away, and yes these days $7 for... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Lovely hotel. Excellent location. Staff friendly and helpful. Rooms were clean and well presented although dark blue made room look a little small. Added extra of an umbrella was great idea. Would recommend rhis hotel and book again.

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Adelaide, Australia
Contributor
18 reviews 18 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 12, 2015

We recently stayed at the Tolarno for 3 nights. While our room was tiny it was nice and sunny and very clean with a spacious bathroom. The staff were very friendly and helpful and its very convenient for tram travel. Definitely recommended.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2015

Great little boutique hotel, very helpful and informative staff. Good location for our visit. Very neat and tidy rooms, comfortable bed and pillows and good linen. Nice leafy views of the street outside. Cramped bathroom, but hey, you aren't in there often! Amazing artwork in the room and throughout the hotel. Great bar and restaurant on the ground floor.

Was this review helpful? Yes 1
South Australia, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 25, 2015

This is a lovely boutique hotel with clean rooms containing large televisions. The tram line is right outside making for simple travel to the city. Only a 10-15min walk to Acland St or hop on the tram.

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Hello Daryl M, We are very pleased to hear that you enjoyed your stay at Tolarno’s . The flat screen TV’s in the rooms are quite large – very good for watching the tennis! Good to hear you found it easy to travel about; both locally and in the city. Thank you for taking the time to review us, and... More 

Napier, New Zealand
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2015

The Hotel is situated in a great location, close to restaurants, cafe's and St Kilda beach. The tram stops outside the Hotel and about a 20 minute ride into Melbourne CBD. The Hotel was in very good condition and we loved the way it was painted and the paintings that adorn the walls. The room was small but had everything... More 

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tolarno, Guest Relations Manager at Tolarno Hotel, responded to this review

Hello lewandleanne, We really appreciate your recent review. It’s very rewarding to hear how much guests, like yourselves, appreciate the style and the artwork within the hotel. The 37 rooms all vary in size, as it was originally a very large house. You are right in saying the rear of the hotel is quieter, as is the main body of... More 

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