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Easystay

63 Fitzroy Street, St Kilda, Port Phillip, Victoria 3182, Australia
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Easystay
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Ranked #14 of 19 Hotels in St Kilda
A recent review
3 of 5 stars reviewed 1 week ago
Will_John17
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Sydney, Australia
1 review
2 of 5 stars Reviewed 3 days ago NEW

The room was small but adequate. Light in the stairs was out, got fixed the next day but not off to a good start. Free parking advertised on the Hotel Club booking site, becomes " we may offer free parking, subject to availability", $12 a night and one other car on site. Not Happy. I was appalled to see the... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price paid the room was great yes it was small but clean & a great location i would recommend this hotel for anyone visitng for a couple of nights. Only downside was that the beds were a bit hard but thats perosonnel preference

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
79 reviews 79 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

An imprint of my CC was taken when checking in, after check out a large amount was debited from my CC I contacted Easystay to question. I was accused of stealing linen, of course I didn't! The 'unit' was left exactly as it was, including the Doona!! We even washed the dishes!!!! Can anyone tell me where you can buy... More 

Was this review helpful? Yes 1

Travelers are raving about these St Kilda hotels

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

While checking in I was told I would have to either wait to be driven to my hotel room or I could walk 10-15minutes, I eventually got to the hotel that no longer had a reception desk and was not accesible as advertised as ny room was 3 flights of stairs up, Discovered hair in my sink and when I... More 

Was this review helpful? Yes 4
Mallacoota, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2015

After early concerns about the discrepancy between the booking address and the actual address of the accommodation, the rooms we were allotted at 5 Acland Street were very clean and comfortable. Staff were very accommodating and helpful too. I didn't hear any street noise and slept like a log! Perhaps the only slight downside was that the parking was across... More 

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Simon M, Manager at Easystay, responded to this review

Hi there, Thanks very much for taking the time to review us on Tripadvisor, we really appreciate feedback. Easystay is split across 6 properties within walking distance of each other in St Kilda. We mention everywhere that we market Easystay that the apartments and reception aren’t in the same place, however if we’ve missed somewhere or it wasn’t clear, please... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 29, 2015

We booked a 1br apartment, but ended up in a family room since it turned out that the actual apartment was a 20 minute drive from the office where you have to check in first. My fault for not reading the full t&cs? Probably. Staff at the desk were friendly and helpful. Room was tired and worn out. Rubbish mini... More 

Was this review helpful? Yes 2
Simon M, Manager at Easystay, responded to this review

Hello, thank you for your review of your recent stay at Easystay Studio Apartments. We appreciate all of our feedback, but I wanted to take some time to clarify some of your points. We’re sorry about the uncertainty with the location of your apartment. We advertise the reception as being separate from the apartments absolutely everywhere that Easystay is marketed.... More 

New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2015

We booked a few months in advance and scored a 20% discount, but I would have been happy to pay full price. Aside from a few tiny issues (a stool was broken, a lamp didn't work) this apartment was absolutely fantastic. I was blown away by the size! We can't wait to stay here again, thank you Easystay.

Was this review helpful? Yes
Simon M, Manager at Easystay, responded to this review

Hi Sarah S, Thank you so much for your review and your kind words, our staff really appreciated it! Thanks for letting us know about the stool/lamp, we have now rectified these small issues. We’re glad you found the apartment comfortable and spacious, and that you found it great value. We’d love to have you stay again! Thanks again, Angela More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 26, 2015 via mobile

My partner and I stayed here overnight Saturday 26th April. Service at reception was good, fast and professional even when a client interrupted our check in and another's by horribly abusing staff. Upon arriving at our Ackland St apartment we noticed an odd smell, which was apparent to us after about an hour of arrival and becoming comfortable by taking... More 

Was this review helpful? Yes 1
Simon M, Manager at Easystay, responded to this review

Hello Erin, Many thanks for you feedback. I forwarded this review to our manager. He was horrified to hear we accidentally booked you into a room with damp carpets – this should never have happened as is below the standard of housekeeping Easystay seeks to maintain. Could you please contact us to discuss - we would like to be able... More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 20, 2015

The Easystay checking in process is relatively simple but then you have to drive to the apartments allocated to you. Given the price (we used a Groupon voucher) and location in the heart of St Kilda I guess it's difficult to be over critical. However, the room were stayed in at 65 Acland Street was part of an old block... More 

Was this review helpful? Yes 1
Simon M, Manager at Easystay, responded to this review

Hi there, Thank you very much for you feedback on your recent stay with us. We’re glad you found check-in simple. We do advertise (including on Groupon) that the apartments and reception are not the same location. Our guests normally are aware of this when booking, but we apologise if it resulted in a surprise for you. We offer free... More 

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