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BIG4 Whiters Holiday Village

Certificate of Excellence
55 Roadknight Street, Lakes Entrance, Victoria 3909, Australia
Hotel amenities
BIG4 Whiters Holiday Village
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
PattyGRMac Kingston-upon-Hull, United Kingdom
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148 reviews from our community

Traveler rating
    83
    46
    12
    5
    2
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27
5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingston-upon-Hull, United Kingdom
Top Contributor
59 reviews 59 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband, daughter and I stayed here for 2 nights as we made our way back from the Victorian Alps towards Wilson's Prom. We were pleasantly surprised by our 2-bedroomed unit - clean, reasonably roomy living space with air conditioning and a well-equipped kitchen area. It became apparent that this was one of the newer units on the site. The... More 

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We're really happy you enjoyed your clean cabin and facilties, PattyGRMac. We appreciate you advising us about the gap on the external downpipe and it will be addressed with a matter of urgency. Thanks again for your feedback and we look forward to welcoming you on your next visit to Lakes Entrance. More 

Moruya, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed in a single room villa opposite family villas. The villas only allow for one carpark. The people in the family villa had two cars and a trailor. Made it difficult for us to reverse our car out of our carpark. New Villas were neat and tidy but top of the price range for what they were. Would not have... More 

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We're really pleased you found our cabins neat and tidy, Joanne E, and would like to thank you for the opportunity to address your concerns regarding cabin parking. We do our very best to accommodate guest requests and when we originally assisted these guests to park their boat and vehicle there was ample room for neighbouring cabins. I can only... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 17, 2015

Good proximity to the beach. Accomodation clean although rather tired. All activities costed money apart from the pool. Even table tennis balls were 80 cents. We needed change for the games room, the change machine was broken so when enquired at reception for some change was told that it was impossible because the till had been counted for the night..mmm..kids... More 

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

Hi Victoria G, and thanks for taking the time to post a review. We do our best to provide great value for money by only charging a small fee for games and am shocked that any of our staff would have refused to change some coins for you. We go out of our way to ensure all guests are well... More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

i was reluctant to give a review because I don't want others to get in on our lucky find. After 4 years staying in a caravan park in Porepunkah and getting ripped off we made the change to Lakes Entrance stumbling across this wonderful holiday village. We stayed in a 3 bedroom unit (one of two) absolutely wonderful- we had... More 

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We're so happy you loved our spacious cabins and the kids facilities, Rosie W, along with the friendly staff. Aren't kids amused with the sweetest things - I wish my son were so happy to do laundry! Its wonderful to hear we will be welcoming you again and look forward to your return visit. More 

Launceston, Australia
2 reviews
5 of 5 stars Reviewed March 5, 2015

There are two Big4 Parks in Lakes Entrance and we felt this was the better of the two. Had a fairly new cabin that provided excellent facilities and we were able to walk to the local shops. Had ample parking which was excellent as we were towing a trailer also. Would highly recommend this to all.

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

Thanks for your lovely recommendation Stuart B and we're pleased you enjoyed your new cabin and the facilities along with your proximity to town. We look forward to seeing you again soon! More 

Greater Melbourne, Australia
2 reviews
3 of 5 stars Reviewed March 2, 2015

basic accommodation - Banksia lodge. Clean accommodation but window locks broken and wood used to replace locks so windows can't slide open. Everything worked well: fridge cooker oven etc and good TV. Cheap accommodation with pleasant feel, pool fun and playground for kids good. Staff helpful amend friendly.

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We’re really pleased you enjoyed our clean facilities and value for money cabins, Steve T, along with the friendly staff. We’re sorry about the broken window latch in your cabin, these particular latches have been discontinued and the wooden dowel keeps the window secure but just needs to be removed in order to open the window. Our sincere apologies for... More 

1 review
5 of 5 stars Reviewed March 1, 2015

Really enjoyed my stay recently in Lakes Entrance and BIG4 Whiters Holiday Village. I can highly recommend this park for the relaxing surroundings and excellent self-catered appliances and setup in the cottages. A+++++

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

Thanks for taking the time to post a review after your recent stay with us, Daniel E. We're glad you enjoyed your visit and our self-contained Garden Cottages. We look forward to seeing you on your next visit to Lakes Entrance. More 

Maryborough, Australia
Top Contributor
77 reviews 77 reviews
35 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 25, 2015

Passing through the lovely area of Lakes Entrance, we booked our accommodation ahead on line. We didn't realise just how many of these holiday parks exist in this town. Obviously competition keeps the prices realistic but on the other hand most of these holiday parks seemed to be at near capasity. Very popular area. Whithers Holiday Village was very suitable... More 

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BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We're glad you enjoyed our facilities, 5555lottie, and found us good value for money. Thanks for providing us with your feedback and we look forward to welcoming you again on your future travels. More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 23, 2015

We had a week in one of the two bedroom cabins with our two young children. While it could do with an improved playground, the fantastic pool, daily changing family movies and hire bikes provided the kids lots of on location options. Rooms were tidy and well stocked and staff were friendly and helpful. Location is not bad but there... More 

Was this review helpful? Yes 1
BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

We're glad you enjoyed our family activities and friendliness, Straycat71, and thanks for taking the time to post a review. We look forward to seeing you on your next visit to Lakes Entrance. More 

Morwell, Victoria, Australia
1 review
5 of 5 stars Reviewed February 22, 2015

Whiters holiday park is a great place to stay. We have stayed with the kids and this time on our own. The facilities are comfortable and inviting and the staff are very friendly and helpful. It is walking distance to the beach and the shops.

Was this review helpful? Yes
BIG4WhitersHV, Guest Relations Manager at BIG4 Whiters Holiday Village, responded to this review

Thanks for your great review Debra T and we're really pleased you enjoyed the facilities and friendliness along with our proximity to everything. We look forward to seeing you on your next visit to Lakes Entrance. More 

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