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Comfort Inn & Suites Emmanuel

151 Esplanade, Lakes Entrance, Victoria 3909, Australia (Formerly Flag Inn Sherwood Lodge)
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1 room 1 adult
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Comfort Inn & Suites Emmanuel
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99 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

We are ok with basic but draw the line at filthy. The bathroom had hair and other litter all over the floor and the shower had mould and broken tiles. The only place for your towel was on a hock which meant your wet towel was resting on the toilet paper! Our room was basic, small and noisy (number 3).... More 

Helpful?
Thank Family_on_the_go1962
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Allow me to apologize on behalf of our motel for failing to meet your expectations on your recent visit. I have shared your feedback with our cleaning team to ensure we handle these types of situations differently in the future. Our motel has 6 different room types. In Christmas peak season almost all rooms were pre-booked. The room... More 

Melbourne, Australia
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 30, 2015

Staying over for 2 days this motel has everything you'd expect - but just a little better than most places, such as a shower with variable settings. It has Foxtel, but the reception is pretty bad, and the free wifi is heavily choked by everyone else using it. But the pool is great - decent size, and with a bubbling... More 

Helpful?
Thank wudangtiger
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

Comfortable room with very high ceilings and aircon(thank god on a 41deg day). Close to everything. Clean. Pool is nice. Water directly over the road. Nothing bad to say. Would be happy to stay here again when passing through lakes entrance.

Helpful?
Thank Shyne W
Melbourne, Australia
Level Contributor
169 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

We were pleasantly surprised by the modern makeover of our room - king sized bed, large 2 person jacuzzi, bar fridge, sofa, all very clean and well designed. Great value at only $160 for the night ( Saturday ). Quick stroll into town, lots of good dining options...perfect location for a mini- break or longer stay. Will definitely return!

Helpful?
Thank Gotigers80
Brisbane, Australia
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 8, 2015

Stayed here on a business trip. Checked in early and was able to access room early. Hotel is not new but is clean and comfortable and the staff and friendly and helpful. Breakfast was plentiful and good value. Would stay here again

Helpful?
Thank Bunyip08
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our room conditions &... More 

Ballarat, Australia
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 7, 2015

This is our second time staying at this motel and it probably won't be our last. We stayed in the king bed spa room. First thing I noticed was how huge the bed was, not just because it's a king size but it's extremely high. But it's very comfortable and there are ample pillows. The spa is big and very... More 

Helpful?
1 Thank LadyGreenfingers
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

Birmingham, United Kingdom
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed August 20, 2015

Fairly basic accommodation, but comfortable and good wifi connection. Ideally suited for a walk along the lake to the beach bridge and access to plenty of places to eat. A convenient stay on our journey north.

Helpful?
1 Thank Dave P
Ipoh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 19, 2015

The lakes and ocean beach is just across the road from this motel, which makes ita great choice if you're planning to do a lot of nature walks. Go for the rooms instead of apartments (which are rather old and smelly).

Helpful?
Thank LL Y
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2015

Comfort motels are like for like and comfort lakes entrance manuall is no different. Room was clean and comfortable for us but Internet was up and down alit of the stay. A good sized pool and bbq room but too cold to utilize. Very close to restaurant so walking to town takes only a minute or two

Helpful?
Thank Iizababi
Melbourne, Australia
Level Contributor
293 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
3 of 5 stars Reviewed August 12, 2015

We were forced to stay an unexpected night in Lakes Entrance so elected to choose this motel rather than return to the previous nights. We were given a very good rate if we chose a street front room. I was a bit concerned about the noise from the street and from the drive entrance to the motel, as the room... More 

Helpful?
Thank MelbourneTravelmad
Comfortalltheway, Manager at Comfort Inn & Suites Emmanuel, responded to this review

Dear Guests, Thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our motel has a total of 31 units with 7 different room types. We have 4 standard rooms facing The Esplanade main... More 

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