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Smerdon Lodge Motel

42 Dimboola Rd, Horsham, Victoria 3400, Australia
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30 Reviews from our TripAdvisor Community

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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (30)
  • Mar-May only
    (5)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (3)
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Ballarat, Victoria, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Enjoyed a really lovely, comfortable stay at the Smerdon Lodge. Manager was exceptionally friendly and accommodating, nothing was too much trouble for him. I love feeling valued and respected as a guest, even a guest staying with four dogs (which gets you treated with contempt at many places who are still happy to take your money). The lovely complimentary breakfast... More 

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Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay here overnight on way from Melbourne to Adelaide. Had 2 rooms, my sister had a refurbished room while I stayed in a standard room. Both rooms were spacious and very clean, the tariff included free continental breakfast in their breakfast room. The motel is on the main road and I was a bit concerned about the traffic noise but... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted with a friendly warm welcome and given one of their recently renovated rooms.Our room was clean and comfortable with more than enough space to move around. Highly recommend this motel. Make sure you meet Ruby the dog on checkin.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Upgraded to a refurbished room and treated like they really did appreciate our custom. When we indicated we would be back in Horsham in a few weeks we were given the tour of refurbished rooms and invited to choose which one we wanted (at the pre-upgrade price). Mentioned trouble accessing the Internet and when we returned there was a new... More 

Was this review helpful? Yes 1
Australia
Level Contributor
122 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room was already warmed up when we arrived, lovely touch! A friendly welcome, helpful suggestions regarding directions and where to eat. Comfy bed, good shower, no outside noise at all - just what you want in a country motel. Breakfast room a definite bonus; first time we have come across one in a small motel; pleasant start to the day!... More 

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Echunga, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Good clean place. Value for money and was upgraded to newly refurbished room. Very clean and amble room. Location close to Maca, HJ, KFC and short drive to CBD. Will stay again on way back to Adelaide. Also now comes with continental breakup.

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St Louis
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 20, 2015

Booking was for a deluxe queen room, pretty sure that's not what we got, judging by the pictures posted. Seniors friendly? No, they weren't aware of that. Heater extremely noisy and failed to warm the room. They did supply a free standing heater that did warm the room eventually. Complimentary orange juice? None to be found. Room was clean.

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Smerdon Lodge M... H, Owner at Smerdon Lodge Motel, responded to this review

Good morning Heather R, Thank you for taking time to review our motel and your constructive feedback. The accommodation you stayed in was our refurbished queen room. We do respect our senior travelers and appreciate their business. Seniors discount is offered to senior guests and is generally an industry 10% off the RACK RATE of the room type. Unfortunately we... More 

Queensland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

My partner and i decided to stay at Smerdon Motel as we were feeling tired on our way to Melbourne. We saw a sign at the front of the motel with a price that was to good to go past. and what a great choice it was!! The reception lady was excellent, so friendly and genuine and she gave us... More 

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2015

My Husband and I Stayed at Smerdon Lodge on our way to Melbourne; We only stayed one night, and did already know that the motel was under renovation after reading previous reviews. We had a one night stay in what was called a refurbished room, We found the accommodation Basic but comfortable, clean and staff friendly. For the Price we... More 

Was this review helpful? Yes
Smerdon Lodge M... H, Owner at Smerdon Lodge Motel, responded to this review

Thank you for your review of Smerdon Lodge Motel. We are currently refurbishing all the rooms and our aim is to keep the accommodation 'good value" for the travelling public and not excessively over pricing it. Therefor, basic clean rooms with microwaves, crockery, cutlery FREE tea, coffee and hot chocolate, FREE wifi is the accommodation we believe travellers require for... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 15, 2015

Clearly this motel is currently under renovation but that is absolutely no excuse for the room being rented out to be dirty. The fact that the rooms are out dated was not the troubling part of the, thankfully, one night stay. Glasses were dirty. Milk in the bottom on one, another had a crack all the way down the side... More 

Was this review helpful? Yes 3
Smerdon Lodge M... H, Owner at Smerdon Lodge Motel, responded to this review

WoW...this is a shock for not only management, but our very hard working housekeeping staff. I have to say I question your motives about placing such a nasty and questionable review on Trip Advisor and if you were so upset with your accommodation, then why did you not come to reception and advise our staff of your challenge? If this... More 

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