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Quality Hotel Bayside Geelong

13-15 The Esplanade | Drumcondra, Geelong, Victoria 3220, Australia (Formerly Chifley Hotel & Apartments Geelong)
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Quality Hotel Bayside Geelong
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Quality Hotel Bayside Geelong
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114 reviews from our community

Traveler rating
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    18
    9
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Thredbo Village, Australia
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Location is ok on the esplanade. Rooms are spacious and clean. Bed comfortable. Parking convenient. Nothing outstanding so look for a good price. We didn't get a good view but it didn't upset or ruin our stay.

Was this review helpful? Yes
BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear AlpenAnnie19, Thank you for taking the time to post your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General... More 

Buninyong, Australia
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Had a terrible time trying to convince the customer service staff at this place that it is not normal to have our credit card charged $100 per room after the room has been fully paid for so beware if staying here you will have to cough up &100 per room for "bond" but worse still was the front desk staff... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear Pam A, Thank you for your feedback. I will be sure to pass your comments onto the team. We welcome all feedback, some of which may not be complimentary and highlights areas we need to improve whilst positive guest comments help inspire the team to excel in customer service. It is a requirement for us to take a pre-authorisation... More 

Bendigo, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

By far best accommodation in Geelong service is also first class. Could not of been more welcoming . Modern rooms Restaurant meals were amazing . Will be staying here again on my next visit to Geelong

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear jamie521, We would like to thank you for taking the time post your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, General... More 

Top Contributor
137 reviews 137 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights and enjoyed our stay. We had a basic room and hadn't paid extra for a bay view which on reflection was a mistake. Our room was on the ground floor which I was thankful for as there was no lift and our cases were very heavy as we were travelling for 3 weeks .... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear nandjm, We would like to thank you for taking the time post your comments. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, General... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We found this property for overnight stay on the way to Great Ocean Road. We had a motel type room with a little garden, no view but we did arrive late so fine with that. Every thing was great the room large and clean, tea coffee wonderful thick towels, bed and pillows looked great and a fantastic nights sleep was... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear Vera K, Thank you for taking the time to post your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Sydney, Australia
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 21, 2015

I've stayed at this property now maybe 6 or 7 times, I don't really keep track. What I do keep track is of the service standards and what this hotel does is what sets it apart. Sure it is no 5 star W or Hilton but it is a solid performer that is comfortable, consistent and reliable. Every time I... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear jasonsbradshaw, Thank you for taking the time to post your comments. I am really pleased to read you enjoy staying with us. I’ll be sure to pass your comments onto the team. We appreciate your continued patronage and look forward to welcoming you back soon. Yours sincerely General Manager Quality Hotel Bayside, Geelong More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

We stayed here during the Cadel Evans Road Race in the Executive room and were impressed on the space the room had. The room was big, clean, that bathroom was huge! There were tea and coffee facilities as well in the room. We were a bit worried there wouldn't be enough parking due to the big event but were pleasantly... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear Chantelle K, Thank you for taking the time to provide your feedback. We are always happy to hear of guest enjoying the features of our rooms. I am also pleased to read your positive comments on our restaurant Black Salt. Thank you once again and we hope to see you again soon. Yours sincerely General Manager Quality Hotel Bayside,... More 

Uralla, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2015

We booked a one bedroom apartment but were a little disappointed with the view and tiny balcony. The living area and bedroom were fine, we just wanted to sit out on the balcony and relax after two 9 hour days of driving. We were moved without any drama to a two bedroom apartment on a higher level (Thanks Matthew). Fantastic... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear Hugh50, Thank you for taking the time to post your comments. We are always happy to hear of guest enjoying the views from our Bayview rooms. Great to hear Matthew was able to provide an alternative without fuss. Thank you once again and we hope to see you again soon. Yours sincerely General Manager Quality Hotel Bayside, Geelong More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

Suite on the first floor was wonderful, so much space; had everything and a Balcony with a sea view. The Suite was spotless and had everything in the kitchen. Parking was excellent. The Restaurant was fantastic, still thinking of the Crayfish and steak dinner, the best I have ever tasted. The bar area was a great place to relax. Staff... More 

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BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear Loriens, Thank you for your feedback. We are always happy to hear of guest enjoying the views from our Bayview rooms. I am also pleased to read your positive comments on our restaurant Black Salt. Thank you once again and we hope to see you again soon. Yours sincerely General Manager Quality Hotel Bayside, Geelong More 

Echuca
2 reviews
1 of 5 stars Reviewed February 10, 2015

The superior room at this motel is extremely small for its very big price.Do not stay here expecting value for money--We were looking forward to spending the night here and decided to pay extra but we were so disappointed.

Was this review helpful? Yes
BaysideGeelongMgr, General Manager at Quality Hotel Bayside Geelong, responded to this review

Dear ADKEchuca, Thank you for taking the time to post your comments. I am sorry you feel the Superior Bayview room was not value for money. These rooms are highly regarded by many guests. As previously discussed we appreciate your opinions however comparisons to other hotels in different regions is not the best guide. Thank you again for your feedback... More 

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