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Mercure Port of Echuca

#6 of 18 Hotels in Echuca
Certificate of Excellence
465 High Street, Echuca, Victoria 3564, Australia
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Mercure Port of Echuca
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Ranked #6 of 18 Hotels in Echuca
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
paula j Melbourne, Australia
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Melbourne, Australia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Overall excellent : *location (central to the hub of Echuca - walking distance to everything - cafes/ restaurants/pubs/ Port Echuca / Murray River), *room (spacious/ clean/ comfortable bed/ warm (its winter)/ *quiet ( asked for a room not fronting High St, not a noise) *staff - the best accomadation staff we have met in a long while - Rachel, Josh... More 

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear paula j thanks so much for a great review of the Mercure Port of Echuca! We will pass on your excellent feedback in particular to Helen, Rachel and Josh. We look forward to seeing you again soon! Kind regards General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel looks lovely and modern on outside but room looked like it was in need of some freshening up. Room was spacious and clean and had free wifi. Hotel in a great location, walking distance to the Port area and the shopping district. Staff very helpful and able to accommodate extra requests made to them.

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Anne M thanks for writing a review of our property. We agree that the Mercure Port of Echuca is in a great location and we appreciate your positive feedback. Hope to see you again soon! Kind regards General Manager More 

Ballarat, Australia
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a great location, clean and maintained property, and very reasonably priced. Spa room had a large 2-3 person spa which was great. Room was also very spacious.Will stay here again in the future. Free wifi was only in the lobby for our stay.

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Breanna A Thank you for writing a review of the hotel. We appreciate your comments and look forward to welcoming you back again in the future! Kind regards General Manager More 

Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was very clean and spacious and the bathroom recently refurbished. Also probably the best location within the township. However we booked a queen room and received a double bed, simply not big enough and not what I expect with a queen room. Also I did get a bit of morning noise from the McDonalds next door.

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Cllarks Thank you for taking the time to write a review of your stay with us. We thank you for your positive feedback. All of our beds are either a Queen or a King so I'm not sure why you believed it to be a double bed. We recommend you request a room away from the road if you... More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The staff at this hotel are helpful and friendly and are the redeeming feature of this hotel. The room we stayed in was old and tired with cracked floor tiles and even sticky remains of an old towel rack on the back of the bathroom door. Everything was worn out. This is not up to the standard of an Accor... More 

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Sue P Thanks for taking the time to write a review. We are really pleased to hear the our staff excelled themselves with their Guest Service. We have taken your comments on board regarding the room you stayed in and we will endeavour to address your concerns. Hopefully we'll see you again soon! Kind regards Manager More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great hotel. Central to everything in Echuca. Rooms were large and beds comfortable. The staff were friendly and professional. Had a room at back of hotel that was very quiet. My stay in Echuca was made more enjoyable because of great located hotel.

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Paul B Thanks for your review for our hotel. We are glad that you enjoyed your time here and that you appreciated our location as well. Look forward to seeing you again in the future! Kind regards Manager More 

Bundaberg, Australia
Level Contributor
220 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed June 24, 2015

Stayed overnight as part of a DownUnder coach trip and our only disappointment was that it was just one night, with no opportunity to see around the area or to have dinner in their restaurant, with us booked into a Paddle Steamer dinner cruise. We were made very welcome upon our arrival at the Mercure, even though later than expected,... More 

Was this review helpful? Yes
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear Ann W Thank you for taking the time to write a review of the Mercure Port of Echuca. We really appreciate your feedback and compliments and look forward to having you stay with us again. Kind regards More 

Surfers Paradise, Australia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

Just a short note to thank the staff for the welcome when I stayed at the port of EchucA last month The breakfast was great but the spa even though cool weather could have been cleaned In the colder months this spa is still wanted to ge used by guests so maybe a clean wouldn't hurt But very happy with... More 

Was this review helpful? Yes 2
Manager_465H, General Manager at Mercure Port of Echuca, responded to this review

Dear alan9999 Thank you for your lovely review and your kind and generous feedback regarding the Mercure Port of Echuca. It is always a pleasure welcoming you back to the hotel and we look forward to seeing you in July. Kind regards More 

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