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Comfort Inn & Suites City Views

Certificate of Excellence
4.0 of 5
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101 Curtis Street, Ballarat, Victoria 3350, Australia
Comfort Inn & Suites City Views
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Ranked #7 of 36 Hotels in Ballarat
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Serena S
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (25)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (26)
All months
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I stay here regularly for work and it really is like a home away from home. The staff know my favourite rooms and in the cold weather the heater is already on and the room warm when I get here. The fresh, home cooked meals are fabulous and I rarely eat elsewhere. I'm super fussy about cleanliness and everything is... More 

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for taking the time to submit your fantastic feedback. We always appreciate when our guest takes a few minutes out of their busy schedules to do this. My staff team and I take great pride in providing all our guests with highest possible standard of service and accommodation. I am so pleased you feel welcomed and looked after... More 

Sydney, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had to make a sudden trip to Ballarat and wanted somewhere convenient and comfortable to stay and this did not disappoint. Its a very nice quite motel with extremely warm and helpful staff who seemed to go out their way to ensure we were comfortable. The rooms were extremely clean, spacious ( and with a very spacious bathroom) and... More 

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your lovely feedback. It is very much appreciated. Your positive comments regarding the service, food and friendliness of the staff are very welcome. I am pleased you enjoyed your accommodation and stayed warm and comfortable while visiting our great city, (even though it does have a reputation of being a little chilly here). We look forward to... More 

Lancaster, United Kingdom
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 14, 2015

we stayed 2 nights at this hotel. We had a room with a spa bath on the upper floor. Very comfortable, Very large room, the bed was very comfortable and large bathroom. The owner and the reception staff where very, very good nothing too much trouble and very helpful. We needed to confirm a flight home and had a little... More 

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for taking the time to submit a review about your recent stay with us. We certainly appreciate your positive feedback. At all times we strive to provide our guests with a relaxing, comfortable stay and always are very happy to assist with our guest’s needs or requests when possible. If you are ever down this way again, we... More 

Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2015

I stayed here when on a business trip and have returned with family, as well as whenever I'm in town for business again. You really get looked after here and the owners and staff take a lot of pride in the presentation, cleanliness and service ... and the prices are good as well.

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your wonderful review. We appreciate you taking the time to share your experience with our TripAdvisor readers. My staff team takes great pride in providing our guests with highest possible standard of service and accommodation. We look forward to welcoming you and your family back next time you are in Ballarat. More 

Melbourne, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 14, 2015

I travel a lot for work and stayed here because of a review off trip advisor. I was not disappointed. it is a wonderful hotel..great rooms, comfortable bed and very clean. I arrived late and owner had put on my bedside light and heater for my arrival..lovely personal touch. Great Indian restuarant across the road and very close to centre... More 

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your review we love to hear from our guests and welcome your feedback. My team will be delighted to hear you noticed their hard work, they take great pride in keeping our rooms spotlessly clean and providing excellent customer service to our guests. Thank you for highlighting our central location particularly our guests staying here on business.... More 

Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 19, 2015

I stay here a few nights ago for one night, and found the Comfort Inn & Suites City Views to be a wonderful place to stay. Check in was really easy - and although I cannot remember her name - the lady was welcoming and helpful in providing directions to the city. The room was clean and comfortable, the free... More 

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your lovely review. It is very much appreciated. Your positive comments regarding the service and friendliness of the staff have been passed on. It is great to hear that you enjoyed your stay, finding our property and rooms to be clean, comfortable and spacious. I am delighted you enjoyed your breakfast; we take great pride in providing... More 

Brisbane, Queensland, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I stayed 3 nights in this really handy Ballarat motel. Everything I needed was within walking distance, and transport. There were some good restaurants and a supermarket close by as well. Really friendly staff too

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your review and highlighting the advantages our central location, it is a real bonus for our guests. My staff team takes great pride in providing our guests with highest possible standard of service and accommodation. We look forward to welcoming you back when you are next in Ballarat More 

Level Contributor
5 reviews
4 of 5 stars Reviewed April 16, 2015

Happy with this accommodation, Motel Like. Clean and Great shower pressure and hot water. Free wifi internet. Next door to a restaurant/pub but it was a little pricey thought the meals were big. Would definately stay again if in town

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your review. I am very pleased you found our accommodation clean and with good amenities. Our central location is a great advantage being in walking distance to many eateries, shops and attractions. Maybe next time you could try a different restaurant, we certainly look forward to when you return. More 

Penrith, Australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 14, 2015

Very comfortable hotel and room for a couple of nights stay. The staff were very very friendly and loved to have chat which was very nice. I was there on business so I did not use the facilities, however the room, bed and amenities were exactly what I was after. Loved the stay

Was this review helpful? Yes
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for taking the time to post a review, we are glad to hear that you had a comfortable stay and our rooms met your accommodation needs. We take great pleasure in providing all our guests with a relaxing stay in a friendly atmosphere. We hope that next time you may be in Ballarat we can provide you with... More 

Ararat, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

By far the best hotel I've stayed in in Ballarat. Great, spacious rooms for families, lovely clean bathroom and the staff are very friendly. We needed to check in earlier than the usual time due to a function we were attending and they were more than accommodating. Would definitely recommend!

Was this review helpful? Yes 1
Susan S, General Manager at Comfort Inn & Suites City Views, responded to this review

Thank you for your lovely review. We appreciate you taking the time to share your experience with our Tripadvisor readers. I am delighted you found our family room to be comfortable and suited your accommodation needs. My entire staff team take great pride in providing excellent service; while continuously striving to provide first-rate accommodation. If you are ever in Ballarat... More 

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