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Quest Ballarat

Certificate of Excellence
7 Dawson Street North, Ballarat, Victoria 3350, Australia
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (20)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (12)
All months
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Great central location, good size apartments, nice and quiet (plus warm). Staff were very helpful and nothing was a problem from checkin to check out. I would recommend if you are looking for somewhere with self-catering this place was ideal.

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed May 27, 2015

I stay in a number of quest apartments & this is one of the best. Clean, quiet, ideal location & helpful staff. The restaurants in Sturt street are excellent and there is a wide variety of cuisines available.

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Queenstown, Australia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 15, 2015

The Quest Apartments in Dawson St Ballarat would have to be the best I have ever stayed in. The building I believe was once a noted private school of the city. The conversion has be done tastefully and the rooms are of ample size. As with other Quest Apartments I have stayed in everything that is needed for a protracted... More 

Was this review helpful? Yes
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi QTBob, Thank you for your glowing review of our property after your recent stay. Your feedback is much appreciated. We are very pleased to hear that our Reception staff provided exceptional service and were most helpful during your stay and we look forward to welcoming you back again when you visit Ballarat in the future. Regards, Natalie - Front... More 

Melbourne, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 12, 2015

Our visit was a get to know Ballarat for a potential relocation spot. Quest's brilliant location was walking distance to the railway station, art gallery and historic central Ballarat. Its building is a former convent school and retains some original architectural features; tessellated tile lobby floor, and walled front entry garden with grotto. Our two bedroom ground floor suite at... More 

Was this review helpful? Yes 1
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi RhodyGirl02818, Thanks for your feedback on our property. We are glad you found your apartment to be spacious and quiet. As we are almost 5 years old now, our apartments will soon be due for a few upgrades such as repainting and some renewed furnishings so hopefully on your next visit we may look a little fresher and our... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 5, 2015

A former convent, the building has been fitted out nicely but retaining some original theming. Staff were a bit hit and miss and they forgot to make up our sofa bed then closed reception early for a public holiday so we couldn't sort it out. No free wifi either which is a bit mean.

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QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thanks for your feedback pmaraun, and our sincere apologies for the error with your requested sofa bed. I will certainly look into how this may have been missed. On public holidays we do normally have varied Reception hours and had we known that your sofa bed had not been made up we would certainly have done this for you straight... More 

Bunbury, WA
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 22, 2015

Stayed for 3 nights with my wife and 3 kids (6 weeks, 2yo and 3yo) The room was smaller than expected and the additional bed we were paying $40 p/night for was just the fold out couch. Sound insulation was good which helped with the kids playing loudly and the location was fantastic. But wasn't anything outstanding to rave about.... More 

Was this review helpful? Yes 1
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for your feedback, NewlyWeds8408. We are sorry that the comfort of your apartment didn't meet your expectations. As we are located in a historic building all of our apartments are quite unique in size and shape and a few of our apartments are a little less generous in their living room size. I apologize if you were allocated... More 

Adelaide
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed March 10, 2015

Friendly staff, clean and well presented room. Well equipped kitchen. Loved the Nespresso machine in the foyer! Good location, walking distance to main street and shopping centre. Free parking available on site.

Was this review helpful? Yes
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi Itait85 Thanks for your positive feedback about Quest Ballarat. We are very glad you enjoyed your stay and our complimentary coffee at the Nespresso machine in Reception as well! Look forward to seeing you again soon. Regards Natalie - Front Office Team Leader More 

Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

We stayed here for 1 night but would have stayed longer if we could. We were arriving late so reception organised for the key to be left out for us. Room was very clean and spacious with a large bathroom. Kitchenette was well equipped. Would definitely stay again.

Was this review helpful? Yes
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for your review lauraswanderlust. We are glad you enjoyed your stay with us and hope to see you again when you next visit Ballarat. Regards, Natalie - Front Office Team Leader More 

Horsham, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

I was very impressed with the size of the room. We stayed in a 2 bedroom apartment and I thought it was very good value for the price. We were given a late checkout of midday for free and the booking process was extremely easy. The receptionist was lovely. She was stuck on an international phone call and wasn't able... More 

Was this review helpful? Yes 1
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi Dana C, Thanks you for your lovely feedback about the property and staff. We appreciate your comments and are very glad you enjoyed your stay with us. Hope to see you again soon, Regards, Natalie - Front Office Team Leader More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 25, 2015

Great location within walking distance to eateries and main street. Very clean apartment, comfortable beds, living area a little on the small side for a 2-bed apartment. Friendly and helpful staff at reception. Would definitely return on our next visit to Ballarat.

Was this review helpful? Yes
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for your kind feedback on your recent stay with us, crouchingtigger. I have passed on your lovely comments to our cleaning and reception teams, and we all look forward to welcoming you again when next you stay with us. Kind Regards Katherine, Front Office Manager More 

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