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All 19 Ballarat B&Bs / inns

Quest Ballarat

7 Dawson Street North, Ballarat, Victoria 3350, Australia
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Quest Ballarat
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Ranked #6 of 19 Ballarat B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
kassa7123 Horsham, Australia
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61 reviews from our community

Traveler rating
    23
    27
    8
    3
    0
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11
16
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Horsham, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently I had the pleasure of staying here for 3 weeks.It is not hard to know where to begin The staff Katherine Kristine Natalie and Rebecca are sensational. Nothing was ever a bother and their professionalism shone thru at all times even when it was so cold and snowing. They all put a smile on my face everyday and made... More

Was this review helpful? Yes 3
Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The title said it all. Wasn't impressed, in fact was very disappointed. At check in I felt sorry for the poor receptionist, didn't get her name, phone ringing and people waiting so to check in took longer than it should. Entering the room, was the biggest disappointment, it look un kept and no care had been taken to anything in... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 16, 2014

I have stay here a few time over the past few months and I have noticed a major decline in the quality and standard of the place. It used to be a great place to stay but not any more. When I first stayed here, you would walk into a room and know it cleaned an dwell looked after. The... More

Was this review helpful? Yes 4
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Dear Travel_boy13679, Thank you for taking the time to review your recent stay with us. We at Quest Ballarat pride ourselves on our guest service standards and the cleanliness of our apartments and I am disappointed to hear that your stay was not up to our usual high standards in either of these areas. Please contact me directly if you... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2014

Fantastic location, walking distance to a large selection of restaurants, charge back to room was offered and very handy, Rooms modern and clean. Friendly service, they have an in-house gym which was fantastic for those who wish to maintain their fitness. Stayed in many other motels in Ballarat, highly recommend quest as a first choice. The only negatives are sometimes... More

Was this review helpful? Yes 1
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Dear Paul F, Thank you for taking the time to review our property - your feedback is certainly appreciated. I am pleased to hear you enjoyed your stay with us and made use of some of the many Quest facilities including restaurant chargeback and use of our onsite gymnasium. In regards to our property not having a lift, we can... More

Geelong
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 28, 2014

A very good facility. Clean and in good condition for Quest. But Quest need to move in this century where free WiFi is the norm. Business representatives require WiFi. It's free at McDonalds but Quest expect $5 - $20???

Was this review helpful? Yes
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear Travel3220 Thank you for your review and comment about your recent stay at Quest Ballarat, it is nice to read you enjoyed your stay with us. Regarding your WiFi comment, it is something that we will look at in the future. Yes many other businesses such as McDonalds do have it available for free but these are completely different... More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 25, 2014

This Quest is situated in a beautiful building just an easy walk to everything. I have stayed in several Quest apartments and this was bay far the most beautiful complex. The rooms were modern and clean. The air conditioning and heating were excellent as were all of the other room amenities. The gym is small and simple but has everything... More

Was this review helpful? Yes 1
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear Grace N Thank you for your recent review of your stay at Quest Ballarat, we appreciate your comments and feedback. Quest Ballarat prides itself on our service and cleanliness and it is pleasing to read you experienced these things. We look forward to welcoming you back when next you are in Ballarat. Regards David Stevens - Property Manager More

Melbourne
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 23, 2014

Came for the Christmas in July in sovereign hill as the quest had a special offer including tickets. Was excellent and the accommodation was spotlessly clean and lovely and warm considering the temperature dropped to 1degree! Will always stay here when in Ballarat.

Was this review helpful? Yes 2
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear N H Thank you for your review and comment about your recent stay at Quest Ballarat. It is always nice to read our guest have a great stay with us. We look forward to welcoming you back in the near future. Regards David Stevens - Property manager More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 10, 2014

Great accommodation at reasonable price. Very clean and comfortable rooms. Rooms with kitchen facilities and if you feel like an espresso or latte there is a Nespresso coffee maker at reception which is complimentary. Staff are friendly, welcoming and helpful. Had booked 1 family room but upon arrival advised we had been upgraded to 2 rooms which was a nice... More

Was this review helpful? Yes 1
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear Maria-Chiara Thank you for your review and comments about your recent stay at Quest Ballarat. I am glad to read you enjoyed your stay and found your room comfortable and the staff friendly and helpful, these are things we pride ourselves on. Regarding the Wi-Fi, yes there is a charge but it is priced low with several options to... More

Bendigo, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2014

I am glad to have only booked for one night. The staff were minimally hospitable. Unlike most accommodation this day and age, the WiFi was not free. The room took hours to warm up to a level that one could work on my computer in without blanket/coat etc. It was a clean, pleasant and amenities of a good standard.

Was this review helpful? Yes
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear pixiesaunt Thank you for review and we appreciate your comments. I am sorry that we didn't meet your expectations. Ballarat can be cold in winter and we always have the heater on in the room for every arrival. I apologise that the room temperature wasn't to your liking. Our team are known for our friendly service and I am... More

Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 22, 2014

We loved this place. HUGE ROOMS and made to feel welcome straight away. Parking was hard later in the night, but other than that, I can't fault it! Clean and comfy beds. The location is great and you can walk to all the great restaurants Wonderful honeymoon stop ... should have stayed longer than two nights

Was this review helpful? Yes 1
QBallarat, General Manager at Quest Ballarat, responded to this review

Dear Sanna D Thank you for taking the time to comment on your stay with us, we do appreciate it. I am glad to read you enjoyed your stay and your room. Regarding the parking, we do have limited spaces and on night where we are busy sometime it is harder to find spot, so I am sorry that was... More

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Additional Information about Quest Ballarat

Address: 7 Dawson Street North, Ballarat, Victoria 3350, Australia
Location: Australia > Victoria > Ballarat
Price Range (Based on Average Rates): $$
Number of rooms: 54
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Also Known As:
Quest Ballarat Victoria

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