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BIG4 Ballarat Windmill Holiday Park

56 Remembrance Drive | Alfredton, Ballarat, Victoria 3350, Australia
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BIG4 Ballarat Windmill Holiday Park
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A recent review
4 of 5 stars reviewed 5 days ago
LLG51 Orange, Australia
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92 reviews from our community

Traveler rating
    55
    28
    5
    2
    2
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46
18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orange, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We had a single night and were given a good drive-through site. They were having trouble with their computer software but were happy for us to set up and pay later. The lady in reception recommended the golf club for dinner and rang to make a booking for us. It was a couple of kilometres down the road but easy... More 

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear LLG51 Thank you for your lovely review. We really appreciate it. Apologies for the inconvenience re: the software. We certainly had a frustrating day or so trying to work around it. Our guests were very forgiving. We hope you enjoyed your meal at the Golf Club. We always find the meals delicious, and reasonably priced with a nice variety.... More 

Terrigal, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I traveled with a sporting team and required 5 rooms/cabins in total. We had a rocky start prior to arrival with some confusion about our booking, however this resolved quickly and to our satisfaction. When we arrived all the front desk staff were so helpful, and any request was met with friendliness. They were also kind to our players who... More 

Was this review helpful? Yes
Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear Happyprecious Thank you for taking the time to submit your positive review. We certainly appreciate it. Delighted the booking was sorted immediately and to your satisfaction. What a huge 10 days your teams had!. Having teams from different parts of Australia certainly made for a busy period. It was no bother at all when the players popped in for... More 

Beaconsfield Upper, Australia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a single night in March, on arrival we were greeted by the friendly and helpful staff, and shown to our cabin. the cabin was clean, well laid out and very nice to stay in. There were heaps of activities for the kids to do on site, including the bouncing pillow, tennis court, other play things as well.... More 

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear bb1513 We appreciate you taking the time to post your lovely review. Thank you. Also thank you for the ‘shout’ out regarding the staff. We believe we have the best here at the Windmill and our constant glowing feedback from guests indicates just that. I sincerely apologise that the WiFi was not working where your cabin was. We have... More 

Ballarat, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We loved the free Easter activities aimed for all age groups and the indoor pool is fantastic! Park was very clean and the close proximity of the Lucas Shopping complex being only a short walk away is an added bonus!

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear Rebekah F Thank you for taking the time to post your lovely review. I’m delighted that you all enjoyed our Easter activities. It was a lot of fun for me to organize everything. We do aim to make sure there is something for everyone. Our indoor heated pool/spa complex continues to get amazing review after review. We certainly have... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Fantastic park and cabins for family. Staff were excellent and couldn't do enough to help, especially the lovely Jess. Kids club from 5.30-6.30 was great for the parents too! Indoor pool and spa complex was awesome.

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear mjcrichton Thank you for your lovely review. How lovely of you to give a ‘shout’ out to Jess. She is indeed a delight and all our guests love her and her amazing customer service. We have often wondered who benefits more from the kids club…the kids….or the parents?? We would like to think both. Our indoor heated pool and... More 

Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great van park with spacious sites . Awesome indoor heated pool and spa . The location was great for seeing all Ballarat had to offer and the staff at reception were very helpful and in formative. We will be back and highly recommend.

Was this review helpful? Yes
Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear Topsi7 Thank you for your lovely review. We really appreciate it. Thank you for mentioning how helpful our staff are. We believe we have the best staff in Ballarat. We really are only a few kms from the cbd, so not too far at all to enjoy all Ballarat has to offer. We appreciate you recommending our park and... More 

Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This park has very good facilities with groups being able to use a very large meeting room for group meals and activities. Being able to share cabins with either two couples or a couple and a single makes our holiday more affordable. The cabins were very clean and well-equipped and the staff very helpful. We enjoyed very much our pancake... More 

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear sylvia56 Thank you for taking the time to post your lovely review. We really appreciate it. We are thrilled that we are able to offer ‘The Great Room’ for large groups such as yours. Having a variety of cabins to choose from certainly makes it affordable for when people need to share. I’m pleased you enjoyed my pancakes. This... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Fantastic staff who couldn't do enough for you. Great females bathrooms, male being renovated this year. Awesome Spa and lap poolwith massive TV. The shower facilities at the pool were a bit of a let down as they were pretty dirty. Needed a mop and bucket and an exhaust fan. The only other slight let down was the camp kitchen.... More 

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Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear Dan M Thank you for your lovely review. We really appreciate it. Yes, you are correct…our brand new ladies facilities are absolutely gorgeous, while the mens are being done this year. Ladies first huh!! Apologies if our changing facilities in the pool area wasn’t as clean as they should have been. They are most definitely cleaned and mopped every... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A lovely caravan park with excellent updated facilities. The shower/laundry block was very modern and clean. The indoor pool, spa and splash pad was great fun for the whole family. All the staff we encountered were very friendly and helpful. The kids absolutely loved the free pancakes on Saturday morning! I would recommend this holiday park to any one of... More 

Was this review helpful? Yes 1
Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear aliay1977 We really appreciate you taking the time to submit your lovely review. Yet again, another fantastic comment about our gorgeous indoor heated pool/spa complex. This is our crowning glory for sure. We offer a free pancake breakfast every Saturday of the year (except if it falls on xmas day) and is a firm favourite for old and new... More 

Warrnambool
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2015

We stayed here for 3 nights with friends in a Wattle 2 bedroom cabin with our 2 kids. The cabin was of a good size, it was clean and well laid out. The tennis court was great, but the swimming pool was fantastic. They are a 2 minute drive to a shopping centre and only 5 minutes to Ballarat city... More 

Was this review helpful? Yes
Mark C, Manager at BIG4 Ballarat Windmill Holiday Park, responded to this review

Dear Tmac351 Thank you for your lovely review. I have passed over your comments about how clean the cabin was to our lovely housekeeping girls. They do a great job. Yet another great review about our pool complex. Being an indoor pool means our guests can enjoy our facilities all year. We hope to see you again Kind regards Jacqui... More 

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