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Kryal Castle

Certificate of Excellence
121 Forbes Road | Leigh Creek, Ballarat, Victoria, Australia
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1 room 1 adult
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Kryal Castle
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155 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When planning a visit to Ballarat i came across he option of staying at Kryal Castle. I had a look into it and thought it would be a good novelty for the kids (8 & 9). From the moment I contacted the owners to arrange our stay until check out I received quality, honest and professional customer service. The room... More 

Helpful?
Thank Nevefamily
Greater Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at Kryal Castle on numerous occasions when in Ballarat for business. The novelty, location away from the buzz and the comfortable rooms are highly recommended. Craig and Alicia always went our of their way to ensure a smooth experience, regardless of my requirements.

Helpful?
Thank Edenread
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hello Edenread, It always a pleasure having you around the Castle when you are here. Thanks for the review and will see you again in the near future no doubt. Kind Regards Craig More 

Melbourne
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Spacious rooms with huge super comfy beds and just the right touch of the medieval theme. You can walk around and explore the park at your leisure. The managers, Craig and Alicia, were great. We had a few changes with our booking and they accommodated them with no hassles and made sure that we got the best out of our... More 

Helpful?
Thank summabee
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Summabee, We are happy that you found our beds super comfy. They are proving to be very popular with our guests which is great. Thank you for choosing to stay with us and taking the time to leave a review. Kind Regards Craig More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Away with the family for a break in country Victoria and thought “why not stay in a castle?!” As well as putting you on site in a theme park, this spot allows easy access to other attractions in the area. The staff made us feel welcome throughout our stay, taking the time to ask about our interests and directing us... More 

Helpful?
Thank Damian_606
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Damian_606, Thank you for taking the time and leaving us a review. We are happy you enjoyed your stay and enjoyed exploring the area. Look forward to seeing you again in the future. Kind Regards Craig More 

Melbourne, Australia
2 reviews
3 of 5 stars Reviewed December 14, 2015 via mobile

Really beautiful room and bed , stayed two nights , felt like a ghost town no one came to make our beds or provide fresh towels , also no soap provided for bathroom lucky I had supply in my bag , wasn't able to eat there as private events on so not really convient

Helpful?
Thank kazzzzzza
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi kazzzzzza, I'm disappointed to have read your review. I wish you had come to reception during your stay and notified us that there was no soap in your room. We would have brought you some immediately. I do apologise that it wasn't there when you checked in. In regards to your room not been serviced during your stay. I... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2015 via mobile

Nothing negative to say about this gem of a place. Amazing setting, outstanding rooms, impressively clean, comfortable bed & awesome shower. The views as you explore the environment are breathtaking. I can't wait to find an excuse to come back here - and to take more time exploring. How have I never thought to stay here before?

Helpful?
Thank Jodie B
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Jodie B, Thank you so much for your kind words. We are glad you finally found our Hotel and chose to stay with us. Look forward to your return. Kind Regards Craig More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2015 via mobile

Awesome actors very very good fun night. Recommend it to anyone. We had to build fires to keep the zombies away and hide in the shadows. Brain hungry zombies were very lifelike. The group of 20+ had a great night and the food and rooms were 1st class.

Helpful?
1 Thank Scott H
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Scott H, It's always nice to hear when groups come and have a positive night with us here at the Castle. Thank you for the review and hopefully you will let us play host to your group of friends once again. Kind Regards Craig More 

Singapore, Singapore
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 20, 2015 via mobile

This hotel room is nearly prefect and nothing to say about, good bed, clean room, good service, except the water pressure not strong enough and the bathroom is too cold, as no heating. When you there, depend on the date you arrive, if you arrive on Friday night, must join their dinner party, it is fun and the food is... More 

Helpful?
Thank tungjj
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi tungjj, Thank you for your review. It's great to hear you enjoyed your stay with us. I'm sorry you found the water pressure not strong enough. we haven't had any complaints before but will definitely look into this. I will pass on your feedback to our performance team and Chef in regards to your Murder Mystery Dinner experience. Thank... More 

Greater Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 31, 2015 via mobile

My son & I escaped the Halloween madness of the city & stayed at Kryal Castle, attending the medieval feast & the castle. The accommodation was lovely-clean, spacious & very comfortable. The hosts made every effort to make sure any of our needs could be met. The castle itself wasn't too bad-not as good as I remember as a child,... More 

Helpful?
1 Thank MaryA9188
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi MaryA9188, Firstly let me sincerely apologise in regards to your Medieval Feast experience. Over the last couple of weeks we have received some negative feedback and have decided to cease the entertainment component. We will discuss with the Chef food offerings for future Feasts. In regards to costumes and photos we are currently doing a major overhaul in that... More 

Melbourne
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 18, 2015

My partner organised the surprise weekend away to Kryal for my 30th Birthday. The accommodation was beautiful clean and with a fit with a King bed like a cloud.. Very disappointed that my partner was SOLD an experience that did not deliver, My partner had been told that a glorious dinner show was planned for the evening, as we would... More 

Helpful?
Thank Chimerique
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Chimerique, First of all let me express my sincerest apologies in regards to your dinner/show experience. The feedback we have received over the last couple of shows has made us take action and cease the Medieval Feast entertainment. We are glad you enjoyed the food component and have passed on your comments to our Chef. In regards to breakfast... More 

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