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Kryal Castle

Certificate of Excellence
121 Forbes Road | Leigh Creek, Ballarat, Victoria, Australia
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1 room 1 guest
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132 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Western Australia, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff Alicia and Craig are very welcoming and friendly. Alicia went to a lot of detail with our arrival and recommend lots of activity's for our 2 children. The room was large enough to put in extra bedding (which was heated!!!) for the kids. The breakfast basket was a huge hit and well thought of. As it was winter... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed for one night at kryal castle. The surfaces and in the cupboards were covered by a thick layer of dust. The supposedly clean dishes stacked needly in the cupboard were covered in dried food. We got a bottle of wine on arrival. The wine glasses supplied in our room were miss matched and completely different sizes. In the... More 

Was this review helpful? Yes 1
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Sarah D, I'm very disappointed that we did not meet your expectations on your recent stay with us. I apologise for the cleanliness of your room and feel terrible that we missed the mentioned items in your review. Our housekeeping team are usually very diligent with their cleaning and we pride ourselves on our cleanliness. I feel we have... More 

Mildura, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Ok, I know what you are thinking. “Staying the night in a castle / medieval theme park? That sounds a bit tacky.” I just want put that out there. I know people think it, because I thought it and my family said it when I told them I was staying a few nights at Kryal Castle. We had never thought... More 

Was this review helpful? Yes 1
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Travel Ferret 1977, It sounds like you were here when the Begonia Festival was on which is always a large event in Ballarat. We are glad you enjoyed your stay and took advantage of having the Castle to yourself before we opened to the General Public. I'm disappointed you found your bed to be a little soft as usually... More 

Newcastle, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Now my husband thought I was crazy that I wanted to stay here. But let me assure you it did not disappoint. I must admit the bathroom was very cold, the tiles were like ice and because of how the castle was made I am sure there are air gaps. But it just added to the idea for me, you... More 

Was this review helpful? Yes 1
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Court T, Thank you for your review. We are glad you enjoyed your recent stay with us. We are always working on improving the Castle and appreciate your feedback. We look forward to your return. Kind Regards Craig More 

Melbourne, Australia
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you picture Kryal Castle Suites modernity and glamour aren't what necessary come to mind. Yet nonetheless that's exactly what you'll find at the well outfitted theme hotel situated right in the heart of this medieval theme park. We visited on a Friday night, as a much welcome escape from the weekly grind. It's an almost magical experience (especially at... More 

Was this review helpful? Yes 1
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Arielred, Thank you so much for your detailed review of your experience here at the Castle. It's fantastic to hear that you and your family enjoyed your magical escape with us and appreciate the recommendation. Hope to see you again in the future. Kind Regards Craig More 

Bairnsdale, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved the whole experience. We stayed overnight for the "Dinner & Murder Mystery". The accommodation was just magic. We stayed in the King Room, and the cleanliness and décor was exceptional. The dinner and show was most enjoyable, and we loved every minute. Well done Craig and Team.

Was this review helpful? Yes 2
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Fred R, Thank you so much for the review. It's always nice to receive positive feedback on our offerings and service. I will pass your compliments onto the performance team and housekeepers. Hope to see you again in the future. Kind Regards Craig More 

Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in the gorgeous suites for a night while attending a Murder Mystery night. Food was great, set up excellent, drinks very reasonably priced, staff friendly and helpful and rooms were just lovely. Craig the manager was unbelievably helpful and went out of his way to assist our group. I'd recommend this night out to anyone, lots and lots of... More 

Was this review helpful? Yes 2
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Rmintern1, It's always nice to hear that our guests have enjoyed the whole experience when visiting us here at the Castle. Our Murder Mystery nights are becoming very popular and are always a great night out. Thanks for the recommendation and perhaps we will see your group at another of our Medieval Feast Nights. Kind Regards Craig More 

Morwell, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Family had a great time and will be going back. There was plenty to do and the room was excellent. Staff for both the accommodation & castle attractions were very friendly and helpful. Kids loved it and keep talking about it.

Was this review helpful? Yes 1
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi 275huey, It's nice to hear the Family enjoyed their recent visit to the Castle. We will pass on your feedback to our staff and look forward to your return. Thanks for the review. Kind Regards Craig More 

Melbourne, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2015

Needed a place to stay overnight in Ballarat and noticed Kryal did accommodation. Considering I was looking for somewhere to stay with my 6 year old daughter, I figured a castle would be a great experience. Needless to say, I was right! The reception staff are excellent, and incredibly friendly. The rooms were impeccably clean and well thought out. Bought... More 

Was this review helpful? Yes 3
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi Charelle S, We would have to agree with you... A Castle experience is right up there in the eyes of children. It's great to hear you enjoyed all we have to offer and appreciate the review and recommendation. Kind Regards Craig More 

Melbourne, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

We decided to make the most of the activities in and around Ballarat during the winter school holidays and booked a night’s accommodation at Kryal Castle. After having spent a wonderful (but cold!!) day at Sovereign Hill enjoying the Christmas in July festivities, we then checked in at Kryal Castle. The kids thought it was extra special entering the castle... More 

Was this review helpful? Yes 2
Kryal_Castle, Manager at Kryal Castle, responded to this review

Hi MichR_72, Thank you so much for taking the time and writing us a review. Our themed School Holidays are becoming very popular and we are glad you enjoyed our Knights of Fire event. Thank you for the recommendation and may see you again in the future. Kind Regards Craig More 

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