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BEST WESTERN PLUS Launceston

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3 Earl Street, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
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BEST WESTERN PLUS Launceston
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BEST WESTERN PLUS Launceston
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773 reviews from our community

Traveler rating
    128
    350
    211
    55
    29
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128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Clean and friendly. The staff are attentive and the service was fast and professional. I would not hesitate to recommend this hotel to anyone staying in Launceston. It is centrally located and the rooms are clean and serviceable. No bells and whistles, but this is a country town, and you get what you pay for. Mini bar prices were reasonable.

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Devonport, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed just one Saturday night in March due to all other accommodation in Launceston full. Staff were pleasant and welcoming, with early check-in provided. Rooms are small, however excellent comfortable king bed and single with free WIFI. TV reception was poor and rooms not sound proof. Could hear band playing during the day from pub down the road and... More 

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Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear 252Bella Thank you for staying at BEST WESTERN PLUS Launceston. Thank you for your comments. I do apologise for lack of parking during your stay, we are looking at options to increase this and refurbishing our bathrooms soon I am happy to read that you enjoyed the new King beds, free Wi-Fi. I do hope that we get to... More 

Perth, Australia
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights in April. The room we got was on the 5th floor, very quiet, non smoking. Excellent king size bed. Bath room has no exhaust fan so can steam up. Free WIFi but pay for parking $6 per day. Laundry facility limited to 2 washers and 2 dryers. Service was good and the reception helpful.

Was this review helpful? Yes 1
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Agape99 Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed our new King beds, we have received a lot of feedback at how wonderful they are. I do hope that we get to see you back in Launceston soon Kind regards Leon Wood More 

Darwin, Northern Territory, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a nice time here. Very standard just what you would expect from a large chain hotel. Very comfortable large beds. Room size was good and included a desk and 2 seating chairs. Staff were very friendly. It also has 2 restaurants however many others just in walking distance.

Was this review helpful? Yes 1
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Lily C Thank you for staying at BEST WESTERN PLUS Launceston . I am happy to read that you enjoyed our new King beds and the staff looked after you. We hope to see you back in Launceston soon Kind regards Leon Wood More 

Brisbane, Australia
Top Contributor
59 reviews 59 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed there for 2 nights in March. This used to be a Mercure group hotel. Generally the hotel is fine, the room we had (217) was a double with a double bed & 2 singles. The room was clean & towels white. The hotel is getting to the stage that it need renovation & this shows in the bathroom.... More 

Was this review helpful? Yes 1
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Terry v Thank you for staying at BEST WESTERN PLUS Launceston. My apologies that you did not enjoy your stay with us. You have highlighted a number of service related issues that should not have happened, I do apologise and will be investigating to ensure that this does not happen again. Thank you again for your comments and when... More 

Orlando, Florida
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located with most everything in the city within walking distance. Attractive lobby, quiet side street location. Rooms are OK but all of the space is taken with a queen plus single bed. Not much room to move around but great if you need another bed. Room carpet had stains. Breakfast was less than outstanding and the... More 

Was this review helpful? Yes 2
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear bobolan92 Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed the location to the centre of the city. We hope to see you back in Launceston soon Kind regards Leon Wood More 

Tusket, Canada
Top Contributor
59 reviews 59 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on arrival in Tasmania. Its very conveniently located downtown but off the main street which made it quieter. It is within walking distance of Design Tasmania and the City Park, both of which are worth visiting. Otherwise it is your average hotel.

Was this review helpful? Yes 3
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear MemereLynn Thank you for staying at BEST WESTERN PLUS Launceston. I am happy to read that you enjoyed the location to the centre of the city and other locations worth visiting We hope to see you back in Launceston soon Kind regards Leon Wood More 

Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel and rooms are quite dated and the bathroom had not been cleaned properly when I arrived (although this was quickly addressed when I alerted reception to the fact). All noises from the street could be heard-even from my room five storeys up! The major plus was the unlimited free wifi in the room which is practically unheard of... More 

Was this review helpful? Yes 1
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear RDR86 Thank you for staying at BEST WESTERN PLUS Launceston . Thank you for your comments. I do apologise that the first room you strayed in wasn’t up to standard. But I pleased to read that the team managed to address this quickly. I am glade that you enjoyed of free Wifi it can make a considerable saving when... More 

London, United Kingdom
Top Contributor
88 reviews 88 reviews
73 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our tour of Tasmania ended in Launceston and we needed a hotel for the night before our flight back to the mainland the next day. Not quite sure what the difference is between a regular best western and a best western plus? But this hotel was no different to the one we stayed in at Hobart, if anything it was... More 

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here for work recently and was appalled at the reception I got when I arrived by Nick at front desk. When I playfully said I was so relieved to get there as it was so hard to find he rolled his eyes at me and grunted something. I let it go and headed to my room and all... More 

Was this review helpful? Yes 2
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Elissa S, Thank you for staying at BEST WESTERN PLUS Launceston We are always happy to receive fair and constructive criticism from our valued guests; in fact we welcome it as it assists us to provide the best service. I do apologise that you are unhappy with the way our staff member greeting you. This member of our team... More 

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