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Quest Launceston

4.0 of 5 16 Paterson Street, Launceston, Tasmania 7250, Australia
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Certificate of Excellence 2014
Quest Launceston
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Quest Launceston
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322 reviews from our community

Traveler rating
    162
    122
    23
    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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UK
Top Contributor
58 reviews 58 reviews
39 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night before heading off to Cradle Mountain. All staff at reception on arrival and on departure could not have been more helpful or friendlier. Rooms are very good standard - clean, good quality furnishings, bedding, etc. Good bathrooms, amenities, etc and free tea/coffee etc. We booked a 2-bed suite and on arrival were given a... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff at the reception were very helpful and friendly as were the cleaning staff, nothing was too much trouble. We stayed in a 3 bedroom apartment which was very clean, very well appointed and with lots of room. Easy parking across the road, great central location to parks, shopping and restaurants. Internet connection was not very reliable, that was... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 5 days ago NEW

During our research we found the reviews on tripadvisor primarily positive for Quest Launceston and booked a 2 night stay in a 2 bedroom apartment. Reception staff were very friendly - a positive start. The rooms were large, particularly the living/kitchen area. Decor was in keeping with the age/type (heritage) of the facility and we were happy at this time... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
QuestLaunceston, Manager at Quest Launceston, responded to this review

Dear JohnD, We appreciate your feedback about your recent stay. I'm glad to hear our team members were friendly but I apologize that some aspects of your stay did not meet your expectations. Our maintenance schedule has been updated since your stay, and our team are checking and repairing window seals as required. Feedback such as yours ensures we maintain... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at Quest Launceston provided my family with the best customer service we have ever experienced. After booking a two bedroom apartment online that included parking and wifi, we arrived tired and dishevelled with a rooftop pod on our 4WD and a camper trailer on the back. Not realising when I booked that the hotel had no on-site parking,... More 

Was this review helpful? Yes 1
QuestLaunceston, Manager at Quest Launceston, responded to this review

JulieB, Thank you for submitting such an uplifting review about your recent stay. I'm delighted that our service exceeded your expectations, we have a fantastic friendly professional team who at all times strive to ensure our valued guests requests are accommodated and I have passed your comments on to the whole Quest Team. We look forward to welcoming your family... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights and ir was a great stay. Very well done nice heritage building. I personally could not find any problems with my appartment. Staff was nice and friendly. Inside cafe next door serves amazing breakfast. Would definately reccomend to friends and family.

Was this review helpful? Yes
QuestLaunceston, Manager at Quest Launceston, responded to this review

Dear Julie9689, I'm delighted that your three day stay with us was such a positive one. Thank you for such high marks across the board. I'ts always wonderful to hear that a guest has no hesitation in recommending our apartments to friends and family as we work hard to ensure all our valued guest's leave with a memorable experience. Thank... More 

Adelaide, Australia
Top Contributor
51 reviews 51 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two bedroom apartment that included the loft space as a sanctuary. The kitchen was quite functional although the dishwasher needs some attention. WiFi was hit and miss but we appreciated the assistance provided by the manager, in fact all staff were helpful. Good location in the cbd and easy walking to the shopping area and the harbour.... More 

Was this review helpful? Yes 2
QuestLaunceston, Front Office Manager at Quest Launceston, responded to this review

Dear Ann R Thank you for your recent review and taking the time to point out the highlights of your stay with us. The loft rooms are a unique aspect of our heritage building and one of my favorite spaces it was great to read you enjoyed it too. Its so comforting for our staff to receive such complimentary feedback... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed for 2 nights and really like this hotel. Very nice clean hotel with really nice staff. Centrally located and close to everything. Slow internet speed but spoke to management and said next week they are having NBN connected so I can understand.

Was this review helpful? Yes 2
QuestLaunceston, Front Office Manager at Quest Launceston, responded to this review

Dear Risty123 Thank you for taking the time to write such a lovely review regarding your experience at Quest Launceston. Our team go to great lengths to provide clean rooms and friendly service and its great to pass onto our staff that their efforts are appreciated and acknowledged. We are very excited about the new NBN and we look forward... More 

Senior Contributor
28 reviews 28 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Would have rated 5 stars if not for lack of a/c in the bedrooms and very spotty wifi (can't hotels address this problem??) Large apartments . Very comfortable Nice to have washer/drier in unit to catch up with laundry. Good location for restaurants.

Was this review helpful? Yes 1
QuestLaunceston, Front Office Manager at Quest Launceston, responded to this review

Dear ToTrebor We appreciate and learn from all feedback good or bad and we thank you for your recent review. The wifi will soon be replaced with the National Broadband roll-out here in Launceston and we hope it will fix our internet speed for our guests. We often have no problems with it but we understand that it does happen... More 

Junee, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

There was very little we could fault about our apartment. The dryer and dishwasher were needing maintenance however the friendly helpful staff acted immediately to rectify. Perfect. We would definitely stay again.

Was this review helpful? Yes
QuestLaunceston, Front Office Manager at Quest Launceston, responded to this review

Dear Cahli W Thank you for taking the time to write a review on your recent stay with us. I was most pleased to read that the utilities in the apartment were quickly sorted out for you. We work very hard to protect our reputation by delivering the best customer service we can and its wonderful when it is recognized... More 

Singapore
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Launceston was our final stop in Tasmania and the apartment was one of the best of our trip. We had booked a two bedroom apartment and were upgraded to the deluxe two bedroom apartment. It was spacious and comfortable. Alex and Vijay at the front desk were very friendly and helpful. Alex provided us with tips on places to visit... More 

Was this review helpful? Yes 2
QuestLaunceston, Front Office Manager at Quest Launceston, responded to this review

Dear Star468 Thank you for taking the time to write such a great review. We are so pleased you enjoyed our two bedroom executive apartment, our team work hard to provide a quality product and go out of our way for our guests and it was wonderful to read that Alix and Veejan were of great service to you. We... More 

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Additional Information about Quest Launceston

Address: 16 Paterson Street, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Quest Launceston 4*
Number of rooms: 43
Reservation Options:
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Also Known As:
Quest Hotel Launceston
Quest Launceston Tasmania
Hotel Style:
#2 Luxury Hotel in Launceston
#3 Business Hotel in Launceston
#5 Family Hotel in Launceston

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