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Balmoral on York

4.0 of 5 19 York St, Launceston, Tasmania 7250, Australia
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Certificate of Excellence 2014
Balmoral on York
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Balmoral on York
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216 reviews from our community

Traveler rating
    95
    97
    19
    4
    1
See reviews for
24
117
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
78 reviews 78 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is located close to the centre of the city ,but away from the traffic noise. reception gave me all the information I needed and i was provided with a map of the city so that i could do walk of the historic sites and desirable locations. The hotel is dated the carpet is worn, but the rooms are... More

Was this review helpful? Yes 1
Townsville, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Only stayed here for one night end of September after a long day of travelling. Receptionist wasnt very helpful at check in, she didnt explain the times for breakfast, so we missed out on the continental breakfast she included......big deal. For $128 a night in an old hotel you would at least think you would get a cooked breakfast. The... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

On first appearance pulling into the drive way, I regretted my booking immediately. The building is run down, old and just plain ugly! I was hesitant to get out of the car and go into my room. We were on Level 4 with views of the carpark - on entry to the room we gave a sigh of relief as... More

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Balmoral is tired and dated! The receptionist was not a good communicator and made the check in process very confusing! Our room was plain and in need of serious renovating. Not sure that we gained anything by paying more for a City View! The bathroom was poorly cleaned and had hair all over the floor! Breakfast was an equally confusing... More

Was this review helpful? Yes 1
Donasts, Owner at Balmoral on York, responded to this review

Thanks for your feedback, I remember you well ! We appear on 35 e-commerce sites, each looking for their own niche in their offers and also looking for points of difference in the room packages at each property. The rooms you selected and booked were totally different, one was a high view with no breakfast included, the other was a... More

Hobart, Australia
Top Contributor
90 reviews 90 reviews
40 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I find that when you book on line through a discount service you tend to get lower quality rooms. One hotel operator confirmed that this is the case. At the Balmoral all the rooms appeared to be much the same as ours. Positives: the rooms are large with plenty of room for tables, settee and chairs. Many times I have... More

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Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 12, 2014 via mobile

Our group of 50 seniors stayed for 4 nights at the end of a 14 day Tasmania Tour - comfortable accommodation with excellent meals in private dining room. Hosts Sherryn & Trevor did everything possible to make our stay enjoyable, including unloading & delivering baggage. Great service from all staff & walking distance to many local attractions.

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Taipei, Taiwan
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 1, 2014

Location: close to CBD (which is quite easy to shop as its small and shops are close to each other), around 5 min walk downhill, and 10 min walk to Coles. Room: Delivers what their photo shows, comfy but... not very pretty, more home style. Sunset city view is pretty from the room. Wi-Fi is a bit unstable. Couch is... More

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sydney
Contributor
17 reviews 17 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 31, 2014

We were warned on enquiry, that the lift was not working as it was being refurbished - hence we received a discount on the already well priced accommodation. Our room was situated handily on the first level, so it was not too much trouble to carry our modest luggage up the stairs. The host is friendly and helpful. It's only... More

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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 16, 2014

When we arrived the building was so underwhelming we felt like cancelling our booking. The lift was not working so we had to walk up to the 4th floor with our luggage (and a sore back). The stairwells looked like fire exits (one was filled with paint cans). The room, whilst clean, was decorated with modern furniture but still in... More

Was this review helpful? Yes 4
Donasts, Owner at Balmoral on York, responded to this review

Thanks for your response. We advertised heavily with every major e-commerce provider (from May 2014, 3 months in advance of your stay) that we were installing a new lift between Aug-05 to Aug-31, as such we could only offer temporary stair use ! We reduced our rates by around $40-$50 per night and we are amazed that as one of... More

George Town, Tasmania
Contributor
15 reviews 15 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 11, 2014

Stayed for one night - wouldn't rush back. We knew that the lift would be out of order, but they were also doing maintenance on their plumbing and were told the water would be brown when first ran through. Within minutes of checking in we had maintenance at our door basically demanding to come in and look at the taps... More

Was this review helpful? Yes 2
Donasts, Owner at Balmoral on York, responded to this review

Hello and thanks for taking the time to provide your feedback. Whilst installing a new Elevator in August - we had a choice, close the business for 3 weeks or open and reduce our price (our prices are never this low, so note your comment on budget) and provide the best service we can to our burgeoning corporate market, knowing... More

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Additional Information about Balmoral on York

Address: 19 York St, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Balmoral on York 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Balmoral On York Hotel Launceston
Best Western Launceston
Comfort Inn Launceston
Best Western Hotel Launceston
Launceston Comfort Inn
Balmoral On York Launceston, Tasmania

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