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All 29 Launceston hotels

Balmoral on York

4.0 of 5 Hotel   |   19 York St, Launceston, Tasmania 7250, Australia
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Ranked #6 of 29 hotels in Launceston
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Helli F
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208 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
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English first
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

When we arrived the building was so underwhelming we felt like cancelling our booking. The lift was not working so we had to walk up to the 4th floor with our luggage (and a sore back). The stairwells looked like fire exits (one was filled with paint cans). The room, whilst clean, was decorated with modern furniture but still in... More

Was this review helpful? Yes 4
Donasts, Owner at Balmoral on York, responded to this review

Thanks for your response. We advertised heavily with every major e-commerce provider (from May 2014, 3 months in advance of your stay) that we were installing a new lift between Aug-05 to Aug-31, as such we could only offer temporary stair use ! We reduced our rates by around $40-$50 per night and we are amazed that as one of... More

George Town, Tasmania
15 reviews 15 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for one night - wouldn't rush back. We knew that the lift would be out of order, but they were also doing maintenance on their plumbing and were told the water would be brown when first ran through. Within minutes of checking in we had maintenance at our door basically demanding to come in and look at the taps... More

Was this review helpful? Yes 2
Donasts, Owner at Balmoral on York, responded to this review

Hello and thanks for taking the time to provide your feedback. Whilst installing a new Elevator in August - we had a choice, close the business for 3 weeks or open and reduce our price (our prices are never this low, so note your comment on budget) and provide the best service we can to our burgeoning corporate market, knowing... More

Sheffield, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked a room at The Balmoral on York for an Anniversary night and was very disappointed. The entrance to the hotel is drab and once inside was met by a small reception and 'The Garden Restaurant" (where was the garden?)... our room was on the 2nd floor with a view of the carpark and quite average with extremely uncomfortable... More

Was this review helpful? Yes 2
Donasts, Owner at Balmoral on York, responded to this review

Thanks for your feedback.... I am currently in the USA and was gobsmacked to see your comments. Guests rave about our fives star quality bedding, as such I have a database of over 15 guests that have written to us requesting the design as they say it was the best night sleep they ever had. Points noted on the building... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 4 nights with hot breakfast included due to the lift being out of service (knew in advance). All the staff were friendly and helpful and the room very comfortable with the cooked breakfasts being freshly made and extremely tasty. The staff were always willing to help with ideas for places to visit and things to see and thanks to... More

Was this review helpful? Yes 1
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This very sixties motel/hotel is set in the heart of Launceston. It is very comfortable, but no more than other facilities of this type. What sets it aside is the friendly staff and the great restaurant.

Was this review helpful? Yes 1
Castlemaine, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

The friendly service on arrival was fantastic and we were made to feel very welcome. Room was quite spacious & very clean. Close to centre of town & fantastic position for a 10min walk to Aurora stadium for the football. Reception staff were more than happy to assist at any time. Strongly recommend & I would return

Was this review helpful? Yes
Wellington, New Zealand
Top Contributor
50 reviews 50 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Friendly service sets Balmoral apart. Stayed 3 nights and it was comfortable, friendly and nothing could be faulted. Rates are good, food great and staff just amazing. It may not be the newest hotel around but I would rather have a warm friendly experience than feel like a number somewhere else. I will book in here on my next visit... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Outdated and the carpet was probably the worst I've ever seen in a hotel. However, the bed linen was nice and the bathroom clean. The shower was great. Close to the cbd. The price was a little much for the condition of the hotel and breakfast was not included in our rate.

Was this review helpful? Yes
Vientiane, Laos
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This has to be the friendliest hotel in Tasmania - which is really saying something. Clean, comfy and great breakfasts both cooked and continental. Excellent internet, great beds, laundry for those who have been on the road for a while, parking out the back, and close to everything you will need. I loved it that there was a teapot in... More

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Admittedly the Balmoral on York is not the most beautiful hotel from the outside, but we can easily forgive it. The staff were attentive, knowledgeable and friendly and were happy to point us in the direction of excellent wineries, restaurants and other things to do. The room was neat, spacious, clean and tidy and the bed comfortable. Wifi was included... More

Was this review helpful? Yes
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Additional Information about Balmoral on York

Address: 19 York St, Launceston, Tasmania 7250, Australia
Location: Australia > Tasmania > Launceston
Price Range (Based on Average Rates): $
Hotel Class:4 star — Balmoral on York 4*
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Also Known As:
Best Western Balmoral On York Hotel Launceston
Best Western Launceston
Comfort Inn Launceston
Best Western Hotel Launceston
Launceston Comfort Inn
Balmoral On York Launceston, Tasmania

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