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BEST WESTERN Southgate Motel

175 Commercial Street East, Mount Gambier, South Australia 5290, Australia
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BEST WESTERN Southgate Motel
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140 Reviews from our TripAdvisor Community

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Adelaide, Australia
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Light, clean room with plenty of space and well-designed bathroom except for lack of extractor fan. Best shower ever -- hot, brilliant pressure. Wi-Fi easy to log in and fast. Located on main road so some road noise till late evening.

Helpful?
Thank Liz T
Adelaide, South Australia, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We've got four kids and a guide dog puppy so finding a place to stay can be tough. The people at the Best Western have an "apartment" with three bedrooms that slept all of us and were happy for our service dog to stay in what is usually a pet free motel. Thanks guys! The room itself was fine, perhaps... More 

Helpful?
Thank Mark N
Venice
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We stopped one night from Adelaide to Melbourne. The website that we looked on rated this hotel good. I disagree 100%. The lobby gives the appearance that the facility is OK. Wrong. We payed for a king suite. When we got to our room it was a queen. We went straight to the desk and they changed our room to... More 

Helpful?
Thank Kim C

Travelers are raving about these Mount Gambier hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked the Apartment which must have been the residence of the previous Motel owners. Don't let first impressions of the apartment get the best of you. Once you live in it, it is actually very comfortable with all the amenities for a fully self contained apartment provided. There is a door that adjoins the main office which is a little... More 

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Thank Dan R
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Well this was my first time staying in a motel. It was fine. Staff were friendly. We've been staying there on Christmas day. Be careful of you do that. Staff are not available all the time on Christmas day. Basically the whole city is shutdown partially. Friendly advice: Get something to eat for that day, the day before.

Helpful?
Thank Reza B
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2015 via mobile

The staff were exceptionally helpful and Friendly. The room was very clean and as described, our family of four were well accommodated. All round we were happy with everything and would recommend staying in a typically Australian motor inn that is good at what it does.

Helpful?
Thank David F
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 20, 2015

I had chosen the apartment unit as the family wanted to stay together. The apartment is very big and has many doors leading outside! One of the door leads to the hotel office! Kids didn't feel comfortable with so many doors. Apart from nice beddings, the apartment was quite dusty.

Helpful?
Thank KOH_HT
Hitchin, United Kingdom
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed December 17, 2015

We stayed here 2 nights. First morning we woke to a sound like a anchor chain running through metal near our room at about 6.oclock in the morning. We complained and it was better the next day. The fan in the shower didn't work, we asked for it to be fixed and were told that the fans were on a... More 

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Thank value62
Adelaide, Australia
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed November 29, 2015

More effort and money has been spent on the foyer of this motel than anywhere else. It is just a front. The room we had included a spa. The entire bathroom was a dated affair, there was no extractor fan, the spa was poorly fitted and was dated. Old items had been removed with metals plates left on the tiles.... More 

Helpful?
1 Thank tingirl
Melbourne, Australia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 1, 2015

By the entrance, foyer, friendly staff, your expectations are quite good and feel comfortable about your choice of accommodation- till you get to the room. The first room I was given had a major problem with rising damp, peeling paint up the wall and in the bathroom the power point had a 1 cm crack totally through. I was not... More 

Helpful?
Thank havagoodtime
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