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All 18 Mount Gambier hotels

BEST WESTERN Southgate Motel

4.0 of 5 Motel   |   175 Commercial Street East, Mount Gambier, South Australia 5290, Australia
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45%
Ranked #10 of 18 hotels in Mount Gambier
A recent review
3 of 5 stars reviewed 1 week ago
Shee80 Melbourne
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86 people have reviewed this hotel

Traveler rating
    8
    26
    27
    16
    9
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20
34
4
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Melbourne
Top Contributor
70 reviews 70 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

Positives: - good location, walking distance to main 'shopping area' - plenty parking space - room service and onsite restaurant - comfortable bed - meals are of generous size - queit - large rooms Could be improved: - ambience of the restaurant - restaurant staff not the friendliest - no salt or pepper served with room service food

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Australia
Top Contributor
65 reviews 65 reviews
65 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Being an optimist the good factors first. It is located proximate to the main shopping area in Mount Gambier. The room was quiet although proximate to the highway. Comfortable bed. That's about it really. The not so good. Rippling carpet in the room - not bad enough to be a tripping hazard but obviously should be fixed. Very old split... More

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Winchester, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Continuing on our GOR trek we had booked ahead and found the Southgate to be an excellent choice. Having been warned that restaurants close early we were delighted to use the restaurant in the Southgate and enjoyed our meal. Comfortable room and excellent service.

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Hamilton, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2014

Have stayed here several times now and always enjoy coming back. Large spacious rooms with comfortable beds and decent furniture such as a good size couch and table and chairs. Bathroom is roomy,well set out and spotless. Reception is friendly and helpful, particularly with a parking request as we had a trailer at the time. Thankfully this Motel has a... More

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Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2014 via mobile

Hotel room was nice and spacious. The bathroom was a bit tired and the sealant was mouldy. Was a fair enough hotel tho and fine for an overnight stay. There a few things to do in the area, the blue lake was beautiful and the sink hole is worth a visit.

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Melbourne, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 26, 2014

Stayed here for one night and enjoyed the free DVD hire, a couple of swims in the lovely pool & spa and had a lovely continental breakfast in the morning. The Reception and Restaurant staff were friendly and even gave us a travelling tip to get home faster to Melbourne. We were traveling with a 10 month old baby and... More

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Brookfield, Wisconsin
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 4, 2014

We were definitely disappointed with this hotel and felt it didn't met brand standards. Hallway walls with holes in them -- lights needing replacing. But the cockroach in the bathroom definitely was unacceptable. When we spoke with the front desk the next morning -- no apology given.

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Southgate175, Owner at BEST WESTERN Southgate Motel, responded to this review

hi susan mk73, Thanks for your reply and some explanations to the points you raise need to be clarified. Firstly as wight the last review and yours there is claims of cockroaches to which we cannot find any evidence of. We have had pest control inspect the whole building and their report found no evidence. They also said its extremely... More

Adelaide, Australia
1 review
1 of 5 stars Reviewed December 27, 2013

Where to start? The extremely dirty rooms, the rude and insulting staff, the outdated facilities and the blatant lies about facilities provided. Ok, apparently I have to include a minimum of 200 characters. Let's start on night 1, cockroaches in the bathroom. No offer of a different room. Spa hadn't been cleaned and jets were full of hair, gross! Housekeeping... More

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Southgate175, Owner at BEST WESTERN Southgate Motel, responded to this review

Hello Swiftless, Well what can I say? I,m not even going to respond to such utter rubbish and ridiculing businesses like this way belongs in the courts where reviewers like yourself might just a lesson in life... More

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 19, 2013 via mobile

Stopped here to break journey from Melbourne via Great Ocean Road to Adelaide. Great staff, very helpful. Clean room well appointed and very spacious. Well located near main high street with wide variety of food establishments. Take a look at the Cave in the centre with interesting show during the late evening. We are in the hotel and found it... More

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Southgate175, Owner at BEST WESTERN Southgate Motel, responded to this review

Hi Juju 149, Thankyou for your response and its great to know that we met your expectations. Always nice to hear compliments tot the hotel & my staff. Again thank you and we hope to see you soon. More

Union Bridge, Maryland
Top Contributor
56 reviews 56 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 17, 2013

Friendly front desk, Inside entrance to rooms, Room was nice, Security to outside was by room key swipe cards at outside doors, but doors were propped open or did not close correctly, this may have led to some form of disturbance in the inside hall way at midnight. With a man that sounded drunk and a women trying to keep... More

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Southgate175, Owner at BEST WESTERN Southgate Motel, responded to this review

Hi Biran M, Thankyou for your feedback and its nice to hear that you found my staff and rooms to be pleasant. With reference to the security the doors are always key swipe entry and unfortunately guests sometimes do not pull them shut. The guests you are talking about were in fact hotel guests and when intoxicated guests do struggle... More

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Additional Information about BEST WESTERN Southgate Motel

Also Known As:
Best Western Mount Gambier
Mount Gambier Best Western
Best Western Southgate Hotel
Address: 175 Commercial Street East, Mount Gambier, South Australia 5290, Australia
Location: Australia > South Australia > Mount Gambier
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 18 hotels in Mount Gambier
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Southgate Motel 4*
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