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All 18 Mount Gambier hotels

BEST WESTERN Southgate Motel

4.0 of 5 Motel   |   175 Commercial Street East, Mount Gambier, South Australia 5290, Australia
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Ranked #9 of 18 Hotels in Mount Gambier
A recent review
4 of 5 stars reviewed 1 week ago
mmalauditor1 Sydney, Australia
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98 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Best Western Hotel on the main road through town with plenty of parking on the side of the complex. It has two floors but, for those with limited mobility, there is a lift. My room (216) was very spacious and the staff were very helpful and friendly. Room amenities included quiet air-conditioning, a flat screen TV (with reasonable reception),... More

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Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

After having tried almost all the hotels in Mount Gambier over the last three years, finally found this place. Rooms are clean, spacious with clean linen. The bathrooms are very clean. Comfy beds too. Would go back there any time.

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Sydney, New South Wales, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 5, 2014

While the hotel has been renovated, this is simply some paint, some new soft furnishing and a flat screen tv. But this was enough for me. The room was comfortable and warm. But the bath was to die for! I love a hote with a bath after a long day at work and on the road and this one was... More

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Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 13, 2014

I stayed one night for business. Being a rep I stay in alot of motels, and this is a pretty run of the mill affair. I had a renovated room. However renovated is merely paint, carpet, linen and a flat screen. The bathroom was dated but ok for a corporate or over night. The grout in the bathroom had mould... More

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Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi Nick T, Thank you for taking your time to review your recent stay with us. Thank you for the kind remarks regarding our renovated rooms which do have new carpet, curtains, paint, television/ blu ray players. As a large demographic of our business is corporate trade we appreciate the kind words. We look forward to seeing you again soon.... More

Perth, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2014

Booked in at 1800 and attempted to get them to price match but not a chance the guy on the desk was determined not to give a discount. after we checked in I realised that we could have booked a family suite (we were two motorcyclists in separate rooms) and saved forty dollars, I would have expected the guy on... More

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Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi Databoom, Thank you for taking the time to review your recent stay with us. In regards to your first issue of price matching. When you arrived at our motel you where very rude and abrupt and demanded the same rate as a 3 star and 3.5 star motel. As I explained we where unable to price match them due... More

Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 12, 2014

First impressions of the Motel was 3 men hanging out their window onto a ledge smoking and drinking on the second level of the building, was a little concerning. Hallways are quite smoky and musty. Room good however we requested a twin room and in my opinion what we had was a double with an extra bed, not what you... More

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Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi MelisaP779, Thank you for taking the time to review your recent stay with us. In regards to your room request you where upgraded from a twin room (2 singles) to a room with a queen and single. Thank you for your kind comments regarding the comfy and clean bed with white linen. We look forward to seeing you again... More

Brisbane, Australia
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 17, 2014

Clean, comfortable and with all the necessary facilities. This was a pleasant surprise after the so-called 'four star' hotel in Adelaide. Not much room in the minifridge for food, but enough for a meal, and the separate sink was also handy. Very noisy at times because of guest in the other room - some soccer carnival meant some boisterous males... More

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Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi ChrisBJones, Thank you for taking the time to review your recent stay with us. Thank you for your comments regarding the bed, large room and your recommendation that you would return soon. We appreciate all your kind comments regarding our rooms and would love to have you back again soon. Kind regards Best Western Southgate Motel Management More

Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

Just read the previous post, we just stayed in room 112 on the weekend and the room was perfect. It did not smell and it was very clean. The staff on reception were lovely and the young man was always very helpful. The hotel has so much parking and is located between 2 busy roads but the windows are double... More

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Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi love2travel2x4, Thank you for your review regarding your recent stay with us. Thank you for the kind comments you have left regarding your stay in 112. I was the young man your referring to and its always good to have positive feedback. Thanks again for the great comments, we look forward to seeing you again soon. Best Western Southgate... More

Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

Very Comfortable beds, good location, plenty of parking, nice continental breakfast available at an additional (reasonable) price. Free WiFi a bonus. We are a family and booked and paid for 2 adults and 2 children,when we arrived the room appeared spacious, however we then noticed that there was just a queen bed and one single made up, I assume the... More

Was this review helpful? Yes 1
Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi R_0_7703, Thank you for taking the time to review your recent stay with us. Thank you for your kind comments regarding our beds, location, ample free parking and free WIFI connection. In regards to the high rate, unfortunately over that period it is the busiest weekend of the year. However we did provided one of the cheapest accommodation options... More

Adelaide, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 10, 2014

The room (112 - is this the "worst room in the house" that they save for booking engine bookings!) smelled of cleaning products probably from trying to clean the mould off the walls. The outside corridor showed the signs of the cleaning and the paint touch-up. The room was very noisy due to the people in 2 shared rooms on... More

Was this review helpful? Yes 1
Southgate175, Front Office Manager at BEST WESTERN Southgate Motel, responded to this review

Hi Cunders06, Thank you for taking the time to review your recent stay with us. Unfortunately your claim of having the worst room was contradicted recently by a trip advisor review. In regards to paint the entire motel and 52 rooms have been recently painted. Thanks again and we look forward to seeing you again soon. Kind regards Best Western... More

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Additional Information about BEST WESTERN Southgate Motel

Address: 175 Commercial Street East, Mount Gambier, South Australia 5290, Australia
Location: Australia > South Australia > Mount Gambier
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Southgate Motel 4*
Number of rooms: 52
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Also Known As:
Best Western Mount Gambier
Mount Gambier Best Western
Best Western Southgate Hotel

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