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Quality Inn Presidential

Jubilee Highway West, Mount Gambier, South Australia 5290, Australia
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Quality Inn Presidential
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Quality Inn Presidential
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109 reviews from our community

Traveler rating
    22
    45
    20
    10
    12
See reviews for
13
54
3
18
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

It's nice to stay somewhere that has a room with a table and couch. The room i had was very spacious. Service from all staff was fantastic. There wasn't any noise from the road. I didn't eat in the restaurant but th3 breakfast was good. Would stay there again.

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Large rooms very clean and staff very welcoming. Food was lovely and very good. As for being dated it has been one of the best places l have stayed in so far. Dining was good food and local wines where on offer

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Room56, General Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Adelaide, Australia
Top Contributor
67 reviews 67 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I agree with other reviews that the hotel needs updating especially the bathroom however my room including the bathroom was very spacious & comfortable- I had two small lounges, large bed,separate bath & shower & dining table. It was clean & the linen seems to be all new/modern. They also provided a good amount of toiletries including shampoo & conditioner.... More 

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Room56, General Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Was made very welcome. Rooms a little dated, but clean and comfortable. Shower was hot and had good pressure. The bed was comfortable too. Overall a good stay and would be happy to stay here again. No complaints.

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Room56, Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Rochester, New York
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Whoa- this was a flash back in time to the 1960s! I'm all about retro but this was ridiculous- really time for an update. Definitely would not stay here again- it was relatively clean but that's about all I could say for it. The woman at the front desk was lovely and helpful but nothing could overcome the pink plastic... More 

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Room56, General Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. More 

Adelaide Australia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 11, 2015

I have stayed at this hotel/motel a few times over the years and I think they have had a change of management recently. Last time I stayed there an amount of $50.00 was taken from my account - without my permission because they told me there was water damage and staining on the carpet. I disputed this with the 'general... More 

Was this review helpful? Yes 3
Room56, General Manager at Quality Inn Presidential, responded to this review

If you believe it is unfair for a property to charge a guest $50 for cleaning/repair costs when they have: 1) Booked a room as a corporate guest being paid for by their employer 2) Invite 3 other people over for a party in the spa 3) Have a spa bath, overfill the tub and splash so much water around... More 

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 18, 2015

This motel needs a major refurbishment ,everything about is dated,its clean but uninviting 25 years ago it would have been up there,the bed was comfortable,good size Modern TV but there is were it stops,I was really looking forward to a swim after a long hot day ,but when I got to the pool area it was so depressing I turned... More 

Was this review helpful? Yes 1
Room56, General Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our motel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Paris, France
Senior Contributor
35 reviews 35 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed February 15, 2015

This is an old motel that needs a lot of refurbishment. It's very clean... and very depressive. Looks like a US movie in the sixties, with the same period furniture. The pool and jacuzzi are very old and you don't feel like dipping a toe in any of them. Don't even consider having dinner here, except if you're on Prozac.... More 

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Room56, General Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Presidential. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding breakfast options on your recent visit. I have shared your feedback with the kitchen department. Again, thank you for your time and valuable feedback. We... More 

SYD
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

If you want to be accommodate with with Choice Hôtels brand standard then choose this hôtel. Sometimes in Australia, stars on the front does not mean anything and very often you pay high and you do not get in return what you paid for.... But frankly talking this hotel is a very good value for one night. Large room Clean... More 

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Room56, Manager at Quality Inn Presidential, responded to this review

We would like to thank you for taking the time to complete a Trip Advisor review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you and we look forward to seeing you in the future. More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2015

The motel, though a tad dated, is very spacious and clean. Importantly, the beds smelled and looked clean and was comfy to sleep in. BUT sadly what kept us awake from time to time were those huge container/transportation trucks that drove past through the night on the main road just outside the motel. Not the motel's fault though, but probably... More 

Was this review helpful? Yes
Room56, Manager at Quality Inn Presidential, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

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