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Burke and Wills Hotel

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554 Ruthven Street, Toowoomba, Queensland 4350, Australia
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Executive Room Save $50pn
Best prices for: 1 room 1 guest
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Burke and Wills Hotel
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Burke and Wills Hotel
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129 reviews from our community

Traveler rating
    35
    45
    34
    10
    5
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16
38
11
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Darwin, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

We were visiting Toowoomba for our daughter's wedding and reception, which was being held here. We decided to book a room for the night of the wedding. We found the room to be of an excellent standard. The staff were so helpful and accomodating. I would definitely stay here again. I look forward to visiting once the major refurbishment is... More 

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Brisbane
Top Contributor
79 reviews 79 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The decor is quite old, this hotel offers the heritage look, if you favour the modern look don't book this hotel. The staff were exceptionally helpful and friendly, lovely country town welcome. The bathroom is quite small, I could see it being a problem for a large framed person. The room was very clean and had everything you expect in... More 

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Kinka Beach, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The reception was just delightful, big fireplace with comfy big chairs and newspapers. We stayed here to attend a wedding. The staff were so lovely and helpful for both our stay and for the wedding reception. Our room was on the 5th floor so views of the city. The room was small but contained everything we needed. The decore was... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Scored an upgrade to a spa room, which was very generously sized. No complaints about that, or about the service from the staff at check-in and in the restaurant, which was excellent. I'd be happy to come back here, but it's got to be said that from the outside the hotel is pretty hideous, verging on eyesore. Allowing smokers to... More 

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Brisbane, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 2nights over ANZAC Day. spotless, well appointed room, terrific breakfast selection, good bistro ned staff were excellent. Nothing was too much trouble and they were most pleasant people to talk to. Centre of town, walk to anywhere. Highly recommended.

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Melbourne, Australia
Top Contributor
113 reviews 113 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 16, 2015

The Burke and Wills was constructed in the late 1950's as the premium hotel (Lennons) in Toowoomba. Architecturally important, some of its landmark features, particularly the penguin in the pond, which formerly acted as a cooling pond for the cooling system, have been lost. Once grand, it is now distinctly faded around the edges and well due for a major... More 

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1 review
5 of 5 stars Reviewed March 16, 2015

I regularly stay at the Burke and Wills hotel due to work commitments in Toowoomba. The hotel is quaint, with very clean, well sized and apportioned rooms. The food is of a high standard and well priced. The entire staff is excellent. They always greet you with a smile . They are highly efficient and engaging, and provide a standard... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for your review Conor! We are thrilled that you consider us your home away from home. We appreciate all of our guests, but are particularly happy when our regulars feel welcomed by the staff on a personal level. We look forward to your next visit. More 

Chinchilla, Australia
2 reviews
4 of 5 stars Reviewed March 13, 2015

I enjoyed my time their the service was fantastic the staff were very attentive to detail. the bistro and bar was greet excellent food greet value for money. love the excellent little touch of the compliantly free dinner nibbles. the gaming room is nicely lit the views from the balcony are excellent if you are facing the city would highly... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

We appreciate you taking the time to share your experience Andy! I'm pleased to see that you enjoyed your meal (and our complimentary appetisers!) and stay with us. We hope to see you back again soon. More 

Picton, Australia
Top Contributor
51 reviews 51 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 12, 2015

The outside of the hotel is looking dated but the rooms are quiet nice and clean. The air-conditioning and the plumbing is noisy and disrupted my sleep. The front desk staff were great. My annoyance was after my disrupted night's sleep. I accidentally handed in the wrong voucher for Breakfast. No one told me that this was an unforgivable sin!... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thanks for your review Vince. I am disappointed to see that your experience at the Burke & Wills was not up to standard and I would like to give you my personal assurance that I have addressed your concerns relating to the breakfast service with the staff member on duty. I work on the philosophy that "nothing is too much... More 

Queensland, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 8, 2015

My husband and stayed here 7th March. What a pleasant surprise. The room was very comfortable and the decor was lovely. One of the few places we have stayed in which had a comfortable bed. Lovely thick, fluffy bath towels too! The airconditioning was a little noisy though. We dined at the bistro and found the meals very good value... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for sharing your review TandD! I'm pleased to see you were pleasantly surprised during your visit - we do often receive feedback that our hotel's rough exterior hides what is otherwise a lovely little gem! Our contractors have investigated your concerns relating to the air conditioning and this is being resolved as quickly as possible - thank you... More 

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