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Burke and Wills Hotel

Hotel website
554 Ruthven Street, Toowoomba, Queensland 4350, Australia
Special Rate
Executive Room Save $50pn
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Burke and Wills Hotel
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Braybrook, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Lovely Hotel centrally located and rooms were dated but clean and tidy Great staff friendly and helpful would recommend this place to anyone traveling through toowoomba the tv was a little iffy but i think thats because of the area digital tv isnt great in country areas and if your away why watch tv

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4 of 5 stars Reviewed 1 week ago via mobile

Second time at the Burke and Wills enjoying the Indulgence Package in a spa room. The cheese platter and champs are really good quality. The bed is absolutely heavenly. Wonderful mattress, so comfy...great nights sleep. Friendly staff and a lovely room with plenty of room to sit and enjoy some time together. Walking distance to everything you want so no... More 

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Canberra, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a bad room, is looking a bit tired and could use a bit of love, but still comfortable and nice enough. Had breakfast and dinner there and food was exceptional. Staff were all super friendly, nothing was an issue. Parking can be a bit full when the hotel is busy, however parking out the back or even out on... More 

Was this review helpful? Yes 2
Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

I am glad to see you enjoyed your meals and the service during your stay Dusky007. I appreciate your concerns regarding the parking situation - we are attempting to address this as best we can during our planned refurbishment. Thank you for sharing your review. More 

Lennox Head, Australia
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean accommodation in a central location walk out to everything- we had a king room which was clean and comfortable - staff were good and friendly service a few negatives were no bedside table on one side TV channels were non existent for channel 10 and ABC kept dropping out staff advised this was a problem in Toowoomba why were... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

I am sorry that you experienced some issues with your TV reception during your stay Narelle. I have addressed the problems with that particular room (found a faulty aerial cable was the culprit) and I am disappointed that your concerns were not addressed during your stay. I am pleased to see that you found our location convenient and hope that... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed June 2, 2015

Excellent hotel! The Staff are very friendly and helpful. The room is comfortable and nicely furnished and I love the view. The food in the restaurant is delicious and it is very handy to be able to grab a good coffee during the day from the bar. Location wise the Burke and Wills is situated in the heart of the... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for your review Sharn! I am pleased to see you found our location and facilities convenient for your visit to Toowoomba and we look forward to seeing you again on your next trip. More 

Gold Coast
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 30, 2015

Usually stay at the Apartment Block next door but decided to try the Burke and Wills for a change. Arrived on a fresh afternoon to a lovely log fire burning in the expansive reception area set out with coffee table comfy chairs around the fire and newspapers and magazines on the table. Very friendly staff quickly processed our arrival. Our... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for sharing your review George. I am glad to see you enjoyed your stay with us and hope that you visit us again when next you are in Toowoomba. More 

Greater Brisbane, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2015

From the moment we checked in the service was amazing. The way I remember places treating their customers when great service was the norm. The staff were amazing nothing was too much trouble. The room was well appointed, the food in the bistro for dinner great and well priced and breakfast was to die for. This hotel is how it... More 

Review collected in partnership with this hotel

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

What amazing feedback BPandGL! I firmly believe that service and our staff are our greatest asset (aside from our location) and I am so happy that they provided you with exceptional service throughout your stay. We will do our best to retain the ambience and charm of the interior during the refurbishment and look forward to your next stay with... More 

Greater Perth, Australia
2 reviews
4 of 5 stars Reviewed May 29, 2015

Stayed at this hotel may 2015 in a spa suite. Found it largish, staff great, really good coffee in bar area. It was convenient in downtown Toowoomba, would stay again, look forward to refurbihment especially a faster lift.

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

I am pleased to see you enjoyed your recent stay with us Ruth. At this point in time, all of our Suites (larger rooms) face Ruthven St but in the proposed refurbishment, we will make more of these available on the 6th floor. I am thrilled you found our staff "great" - it's great to see they made your stay... More 

Inverell, Australia
Level Contributor
95 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed May 28, 2015

The hotel is not 5 star or the room extra large, but I just like staying at the Burke & Wills Hotel. The hotel and my room were quiet, the queen size bed was very comfortable, the service was very good and the wifi was fast and included in the room price. The room has all the other necessities with... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

We love hearing from our "regulars"! I am pleased to see that you enjoy returning to the Burke & Wills for our good service, comfortable beds and CBD location. I am confident you will be thrilled with the improvements we make to our facilities in the upcoming refurbishment. We hope to see you again very soon. More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015

We selected this hotel as we were attending a wedding in Toowoomba. We stayed in room 511. The location is ideal as it is in the centre of town. Ample parking. Room was small but more than sufficient for a one night stay. The bathroom was comically small! No room to place your toiletries on the bathroom sink or shower,... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for providing other travellers with some helpful tips! Our Executive rooms are on the smaller side, but as you say - perfect for an overnight stay! The small bathrooms are indeed one of the greatest concerns of our guests and this will be addressed in our up-coming refurbishment. However, we do offer larger rooms (suites) that have much... More 

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