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Burke and Wills Hotel

554 Ruthven Street, Toowoomba, Queensland 4350, Australia
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Burke and Wills Hotel
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Burke and Wills Hotel
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118 reviews from our community

Traveler rating
    30
    42
    31
    10
    5
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15
34
10
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
1 review
5 of 5 stars NEW

I stayed at the Burke & Wills Hotel recently after i received a gift voucher for an Indulgence Escape. I had a beautiful large room, balcony, spa bath and the location is perfect in the center of town, close to everything. From the moment i walked in staff were extremely friendly and very helpful. The Indulgence Escape Package was very... More 

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Brisbane
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

After reading the hotels website and making a decision to stay based on the description, QUOTE, The Burke and Wills offers fully refurbished four and a half star rooms ranging from the Executive and Twin Rooms, to Executive Suites and exclusive Spa Suites. All rooms have a feeling of soft luxury that, coupled with our staff’s commitment to quality and... More 

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Glen Innes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel to Toowoomba from Glen Innes quite regularly. we only stay in a suite. The rooms are spacious and well maintained. The hotel itself is located in the main street and close to all amenities. This hotel is the only choice when staying in Toowoomba.

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Mitchell
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed here many times and plan to stay many more. The central location is great, with shops, bars and cafes all at your doorstep. And it still has that classic old hotel feel. The staff are always very friendly.

Review collected in partnership with this hotel

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Moree
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Burke and Wills is located in the middle of Toowoomba, the rooms are clean, quite and comfortable, but what makes this hotel special is the staff. They are friendly and very helpful, and the clean window screen in the morning is a very nice touch.

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for sharing your experience, Cathy! I'm thrilled that our friendly, helpful staff made your stay enjoyable. We hope to see you again for your next trip to Toowoomba. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I were given a night here for a wedding present. The staff were amazing. Nothing was too much trouble. Our meals were excellent as well. The spa bar was a luxury we are not used to and neither of us wanted to get out. It amazed us how private it felt even though there were people everywhere.... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for your kind words Tracy! We are so pleased to have been a part of your special day. It is great to see that our staff were attentive to your needs and that you enjoyed your meals with us. I hope that we can welcome you back again soon (maybe for an anniversary!). I wish you all the... More 

Airlie Beach
1 review
4 of 5 stars Reviewed 3 weeks ago

Very friendly and accommodating staff. The spa suites have been beautifully refurbished and such a comfy king bed, was hard getting up for checkout. Easy walk to cafe's & restaurants and footy stadium plus great views of the city. Thanks again, we'll definitely be back! :-)

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

I'm glad to see you enjoyed your stay with us MattyRay! Our spa suites are great for that "extra-special" get-away and our CBD location does offer a variety of meal and entertainment options - happy to see you'll be back again and we look forward to welcoming you. For your next stay, check with reception if a later check out... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We were here for 2 weeks in one of the function rooms and the staff couldn't have been more helpful. From the lovely ladies on reception who always greeted us with a smile to the hardworking bar staff who made lovely coffee and delivered us our value for money lunches, they really made our stay as pleasant as they could.

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thank you for your glowing review Amba!! We thoroughly enjoyed hosting your event. It's great to see that our staff maintained our high level of service to you and we look forward to welcoming you all back in July 2015! More 

Maidenhead, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed here for 2 nightswith the delux package. Good room large tv and all the extras as advertised. Parking was easy but no one to help with the luggage which was a shame. We eat in the bistro on one night, the food was ok but the environment did not match the hotel

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thanks for your review Ian! I'm glad to see that you enjoyed your stay with us and the Indulgence Escape package. I appreciate your feedback regarding the bistro and assure you this will be addressed when our planned refurbishment is completed. We hope to see you back at the Burke and Wills in the future! More 

London, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 20, 2015

First time, stayed in Jan 2014. Most recently stayed for two nights in mid-Jan 2015. Nice big rooms. Awesomely effective AC (two vents, on opposite ends of the room) - especially useful in 35C+. Very comfortable beds. Well-equipped ensuite bathrooms, but a very strange, mazy layout - quirky! Also ate in the bistro twice. The first time at 20:55 just... More 

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Donnalea B, General Manager at Burke and Wills Hotel, responded to this review

Thanks you for sharing your experience with other travellers. Your feedback regarding your meals is great to hear. We anticipate improving our facilities in our refurbishment and also changing the "quirky" layout of the bathrooms. Again - thanks for your review and we hope to welcome you back in the future! More 

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Additional Information about Burke and Wills Hotel

Address: 554 Ruthven Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Price Range (Based on Average Rates): $$
Number of rooms: 85
Reservation Options:
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Also Known As:
Quality Inn Toowoomba
Hotel Style:
#9 Business Hotel in Toowoomba

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