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Highlander Motor Inn

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
226-228 James Street, Toowoomba, Queensland 4350, Australia
Special Rate
AUD185 (AUD)
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1 room 1 guest
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Highlander Motor Inn
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129 Reviews from our TripAdvisor Community

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Traveler rating
    91
    29
    8
    1
    0
See reviews for
40
33
5
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (129)
  • Mar-May only
    (38)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (27)
  • Dec-Feb only
    (24)
All months
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service, large and clean rooms, good facilities, comfortable beds, great location...what more could you want from a motel! We stayed in a two bedroom family apartment for three nights recently and couldn't really fault much, maybe just a little dated.

Was this review helpful? Yes
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Thank you so much for taking the time to write a review of our property on Trip Advisor. Wonderful to hear you enjoyed your recent stay with us. We all love the Highlander, and all the staff are very happy when they read reviews from guests who enjoy their experience here too. Room Fashions change so quickly, and we are... More 

Wagga Wagga, Australia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dropped in here without a booking. The lady at reception was lovely and very helpful in pointing to things i needed in town. The room was huge. The wifi was fast. There was a microwave in the room which helped a lot for making dinner after a long day on the road. I had room service breakfast, which was brought... More 

Was this review helpful? Yes
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Thank you Zaunerdeville for the taking the time to write a review about our property on Trip Advisor. So glad to hear you enjoyed your stay, and the facilities in the room. Great to also hear the WiFi is finally working properly, as previously we had small issues with it. All guests are always welcome, with or without reservations. Thank... More 

Southport, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Whay a nice place to stay. Very welcomed without a booking which makes a difference. Very clean and comfortable. Would recommend to anyone. I would stay here again which will be again in the near future.

Was this review helpful? Yes
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Hi Karen, Thank you so much for taking the time to write a review of our property on Trip Advisor. Wonderful to hear you enjoyed your stay. We all love our motel, and it's nice when guests agree, plus, we always try and keep a few rooms available for guests that arrive without any plans, especially since we are located... More 

Brisbane, Australia
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in an executive spa room and was really impressed. The staff were incredibly friendly, the room was exceptionally clean and the facilities were great. The spa was fantastic. It was really big and took a while to fill but it was really great to be able to stretch out so much. The only caveat is that a spa... More 

Was this review helpful? Yes
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Thank you so much for taking the time to write a review of our property on Trip Advisor. So glad to hear you enjoyed your stay, and especially since you were able to have a spa, they do take a while to fill due to their size, but so worth the wait. Sorry to hear the WiFi didn't work for... More 

Airlie Beach, Australia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 24, 2015

Nice standard of room with comfortable bed. Comfortable, clean room & great to have reverse cycle aircon and an electric blanket on a cold winter night. Good location & easy to find; I,d stay here again

Was this review helpful? Yes 3
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Rowland, thank you for taking the time to write a review of our property on Trip Advisor. It's great to read other guests enjoy our property and facilities, we all do our best to make sure everyone has a comfortable stay. Thank you again, and look forward to welcoming you again on your next visit to Toowoomba, Kind regards Dianne... More 

Canberra, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 16, 2015

My husband and I stayed at the Highlander for three nights I have mobility difficulties so we were given a disabled - friendly room. The usual managers were away and there was a caretaker couple who had taken over that day. They were so friendly and helpful, enthusiastic and very obliging. Our room was large, very clean and comfortable. We... More 

Was this review helpful? Yes
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Thank you for taking the time to write a review of our property on Trip Advisor. Wonderful to hear you enjoyed your stay. All the staff strive to excel, and it is great to hear it continues, even when we are away. The cleaning team take great pride in their work, and appreciate guests comments on their work too. Thank... More 

Brisbane, Australia
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed July 11, 2015

The rooms are quite nice and the staff are friendly but there are a couple of things to check before you stay here. Our room was s king spa room with the shower inside the spa. It's ok if you are sturdy on your feet but otherwise give it a miss. Our room was at the front of the motel... More 

Was this review helpful? Yes 1
HighlanderMotorInn, Manager at Highlander Motor Inn, responded to this review

Thank you for taking the time to write a review of our property on Trip Advisor. After reading about your experience we checked all the rooms at the front of the property, as we had spent a lot of money on double glazing to insulate the rooms from road noise, and normally receive compliments on the lack of noise heard.... More 

Canberra, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2015

Many thanks for the friendly and helpful service provided when we visited. Ideally located next to the hospital ( the reason for our stay), comfy beds, very clean and nothing a problem. If we have to return we would definitely stay again. Thanks for everything.

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Karen, Thank you so much for taking the time to write a review of our property on Trip Advisor. Your review was enough to get us back to the number 1 position for Toowoomba. We are very glad we could help make your stay enjoyable. All the staff strive to excel, and are greatly rewarded when they receive feedback... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 4, 2015

We arrived to a cheerful greeting from Dianne. The room was modern and so well appointed - the staff cleaning the rooms do an excellent job - couldn't fault anywhere in the property. The Beds are unbelieveably Comfortable - Pillow tops that make you feel you are sleeping on a cloud - we didn't want to get out of bed!... More 

Was this review helpful? Yes 1
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Melati88, thank you so much for taking the time to write a review about our property on Trip Advisor. Your review and kind words helped get us back to the number 1 spot for properties in Toowoomba. All the staff strive to excel in their positions, and appreciate & love to receive such positive feedback, especially our Chef who... More 

Queensland, Australia
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

What can i say but " Absolutely Fantastic Service". Michael at the reception was so understanding, friendly and helpful. The other lady at reception was very bubbly and helpful too. The best service I have ever had in a Motel/hotel for awhile. The best service in Toowoomba. The beds were comfortable, rooms clean and perfect. Microwave, kettle, toaster, free coffee,... More 

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Lee W, Thank you for taking the time to write a review, and posting photos of our property on Trip Advisor. We really appreicate the lovely comments about the service you received, and the facilities we provide. We all love working at the Highlander, and it is great to hear when guests enjoy their stay. Thank you again, we... More 

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