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Highlander Motor Inn

Certificate of Excellence
226-228 James Street, Toowoomba, Queensland 4350, Australia
Hotel amenities
Highlander Motor Inn
Best prices for: 1 room 1 guest
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Ranked #1 of 42 Hotels in Toowoomba
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Karen B Canberra, Australia
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121 Reviews from our TripAdvisor Community

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38
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28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (38)
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Canberra, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Many thanks for the friendly and helpful service provided when we visited. Ideally located next to the hospital ( the reason for our stay), comfy beds, very clean and nothing a problem. If we have to return we would definitely stay again. Thanks for everything.

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Karen, Thank you so much for taking the time to write a review of our property on Trip Advisor. Your review was enough to get us back to the number 1 position for Toowoomba. We are very glad we could help make your stay enjoyable. All the staff strive to excel, and are greatly rewarded when they receive feedback... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived to a cheerful greeting from Dianne. The room was modern and so well appointed - the staff cleaning the rooms do an excellent job - couldn't fault anywhere in the property. The Beds are unbelieveably Comfortable - Pillow tops that make you feel you are sleeping on a cloud - we didn't want to get out of bed!... More 

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Melati88, thank you so much for taking the time to write a review about our property on Trip Advisor. Your review and kind words helped get us back to the number 1 spot for properties in Toowoomba. All the staff strive to excel in their positions, and appreciate & love to receive such positive feedback, especially our Chef who... More 

Queensland, Australia
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 30, 2015 via mobile

What can i say but " Absolutely Fantastic Service". Michael at the reception was so understanding, friendly and helpful. The other lady at reception was very bubbly and helpful too. The best service I have ever had in a Motel/hotel for awhile. The best service in Toowoomba. The beds were comfortable, rooms clean and perfect. Microwave, kettle, toaster, free coffee,... More 

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Lee W, Thank you for taking the time to write a review, and posting photos of our property on Trip Advisor. We really appreicate the lovely comments about the service you received, and the facilities we provide. We all love working at the Highlander, and it is great to hear when guests enjoy their stay. Thank you again, we... More 

Mollymook, Australia
1 review
5 of 5 stars Reviewed May 22, 2015

Absolutely fantastic accommodation & service .. very clean & wonderful friendly staff ..felt so welcome ..like family .. will be recommending motel to all my friends & definitely coming back next year thanks Di & Michael x

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Helmoreshags, Thank you for taking the time to write a review about our property on Trip Advisor. It is always rewarding to hear our guests have enjoyed their stay. We are very proud of all our cleaning staff, as they do a fantastic job. They all love reading the reviews from our guests, and makes them all feel special... More 

Australia
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed May 4, 2015

Easy to find on one of the main drags of Toowoomba. Only booked it because of the good reviews here and we were not disappointed. Nice spacious room with kitchenette and free wifi. Friendly staff who even came to sort out our electric blanket, as it was the first cold night of the season. We had breakfast in a nice... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you Mhclm for taking the time to write such an informative review about our property on Trip Advisor. We apologise for the confusion over the car parking, we don't number the parking, as we found it caused more problems. It works better without numbers, as some rooms don't come with cars, and some come with 2, we make sure... More 

2 reviews
5 of 5 stars Reviewed May 3, 2015

Very clean and comfortable very friendly lots of room handy 24/7 check in close to shopping centre easy to find within walking distance to city centre would highly recommend staying at this motel lovely position in toowoomba

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you so much Blazingbug for taking the time to write an informative review of our property on Trip Advisor. It is a wonderful way to assist other future guests, when deciding whether to stay, and is always better to come from a guest that stayed already. We all love our property, and the facilities, so thank you again for... More 

Melbourne, Australia
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 29, 2015

I stayed here for two nights for business and i must say, this was my kind of hotel. I selected it due to the trip advisor ratings and reviews and wasn't disappointed. The room was spacious and comfortable, with a couch and table so that i could work in the evenings. There was a microwave, bar fridge and sink in... More 

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you Blazingbug for taking the time to write an informative review of our property on Trip Advisor. We are glad your experience at the Highlander didn't disappoint, and grateful you could assist other travellers also with tips about our property, it means more if it comes direct from our guests. Thank you again, and we look forward to welcoming... More 

Bundaberg, Australia
1 review
5 of 5 stars Reviewed April 19, 2015

Stayed at the Highlander for a work conference. Cannot recommend this place enough. The room was clean neat tidy and serviced. Check in was pain free and nothing was too much trouble, staff were so friendly and helpful. Breakfast was amazing. I really enjoyed my experience and would definitely stay again.

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you Prin11 for taking the time to write a review about our property on Trip Advisor. We are very glad to hear you enjoyed your stay with us, espeically since it was work related, as we know how hard it is to be away from home and still have to work. All the staff strive to excel, so it... More 

1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

Thank you Lindsay & Christine ( relief managers) for a perfect night. We stayed in an Executive Spa Room and it was just beautiful, clean, spacious and the bed was the best we have ever slept in. Breakfast was delicious!! Highly recommend The Highlander Motor Inn. Husband left his phone on the bed and Lindsay literally went through all the... More 

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you so much Kel and Sue for taking the time to write a review about our property on Trip Advisor. Great to hear our relief managers are taking such good care of our guests too. We are very lucky to have them. All the staff love the Highlander, and it is great when the guests feel the same way.... More 

1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

Booked at the Highlander for an overnight business stay and was very impressed with the friendly and helpful staff/ managers. Beds are very comfortable and even though on a main road very quiet. Would highly recommend the highlander for a comfortable stay.

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you Kkiem for taking the time to write a review about our property on Trip Advisor. Glad to hear you enjoyed the beds, and the road noise wasn't an issue. The owners have double glazed the front rooms to make sure everyone has a good night sleep, and bought the best beds on the market. Wonderful to hear it... More 

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