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Highlander Motor Inn

Certificate of Excellence
226-228 James Street, Toowoomba, Queensland 4350, Australia
Hotel amenities
Highlander Motor Inn
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Ranked #2 of 42 Hotels in Toowoomba
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
shellj0 Sydney, Australia
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108 reviews from our community

Traveler rating
    77
    23
    7
    1
    0
See reviews for
35
27
3
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 1 night at highlander, great accommodation, friendly reception staff, made feel very welcome. King suite very comfy, bed and pillows made for great sleep. The spa bath was very relaxing. Only negative was noisy guests upstairs returning to room in early hours.

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi, Thank you for taking the time to write a review about our property on Trip Advisor. We appreciate you enjoyed the beds, pillows and spa. The owners made sure they bought the highest quality available for guest comfort. Very disappointed to hear though that you could hear your neighbours come home, and surprised, as we live next to them,... More 

Toowoomba, Australia
Top Contributor
183 reviews 183 reviews
38 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed February 20, 2015 via mobile

we booked online, and that was pretty easy. We did ask for a ground floor unit and to their credit they rang to advise this might not be possible and did we want to cancel. Later they confirmed they had worked a way round this to assist us. Great service. Room was good with the bed located as soon as... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Tigger, thank you for taking the time to write a review about our property on Trip Advisor. We love the informative details. Matching guests with their requests is very important to us, as we want all guests to have an enjoyable stay. We were glad we could assist with providing you with a ground floor motel room on your... More 

Redland City, Australia
1 review
5 of 5 stars Reviewed February 19, 2015 via mobile

we visited for a quick overnight stay, I had my hubby and 8 yr old with me. I found this place Extremely clean and very inviting. The two bedroom apartment was comfortable and very homely. Beds were exceptionally comfortable and the bedrooms spacious. I can't thank the staff enough.. From the second we arrived the people who run it have... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you so much Mel for taking the time to write a review of our property and your experience with us on Trip Advisor. We really appreciate the time it takes to give feedback. All the staff here at the Highlander take great pride in their work, and it is always rewarding for them when they read how guests notice... More 

Melbourne, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

From the booking through to departure all of our requests were dealt with in a friendly and professional manner by Managers Di And Michael. When we left it was like departing a family gathering. The motel is modern, the apartments are very well appointed and we needed to move to a room we were impressed by both the size and... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Deborah, Thank you so much for taking the time to write a review of our property on Trip Advisor. So glad you enjoyed both styles of accommodation, the motel and apartments. We enjoyed having you stay, and it was like a family member leaving when you left. Thank you again for taking the time to write, it means a... More 

Surat Thani Province, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

Living 3 hours from Toowoomba our family have stayed in a range of motels and have found The Highlander by far the best. Rooms are clean and well appointed. The staff/manager are very friendly and helpful. The motel is located on a major road making it easy to find and is central to all shopping centres and services.

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Mel, Thank you so much for taking the time to write a review on Trip Advisor about the Highlander. All the staff take great pride in their work, especially our valuable housekeeping team, and they enjoy having wonderful feedback from guests. Thank you again for sharing your experience of staying with us on Trip Advisor, and we look forward... More 

Chinchilla, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014

We chose to stay at the Highlander as my husband was having some surgery done, and we were from out of town. Everything was wonderful. The service desk was excellent, helping me with all my driving and road directions. The room was immaculate and had everything you would expect. No road noise at all. Meals were hot and very enjoyable... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Colleen, Thank you so much for taking the time to write a review of our property on Trip Advisor. We are very pleased you enjoyed everything about your recent stay with us. We all love the Highlander too, and it is always rewarding for all staff when they hear such wonderful feedback. Thank you again for taking the time... More 

Brisbane, Australia
Top Contributor
66 reviews 66 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 6, 2014

We are seasoned travellers going on a couple of overseas trips a year and several regional trips. We stay in 2-4 star hotels. We have been using trip advisor for all of our trips since 2008. I have never been let down by trip advisor till now. From reading the reviews it was probably just not our night. I hate... More 

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highlanderminn, Owner at Highlander Motor Inn, responded to this review

Thank you for taking the time to review our property. We are of course disappointed to read of your experience. We have the property regularly fumigated (in fact it was last done on the 4th of November) and have taken up the matters you have raised with the Pest Controller. We appreciate that bed comfort is very subjective. Our premium... More 

Ballina, Australia
Top Contributor
66 reviews 66 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 5, 2014

We stayed in a two bedroom self contained apartment (No. 37) with a very comfortable king bed and a TV in the main bedroom. The apartment had everything that we needed for a self sufficient stay. The apartment is very large with everything on the one level. A wide carport in front of the apartment provided protection for the car... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Thank you so much for taking the time to write a review about our property on Trip Advisor. We are very happy to hear you enjoyed your stay with us, and the apartment, with all the extras. Thank you again for taking the time to write a review. We look forward to welcoming you again on your next visit to... More 

Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2014

Stayed in this hotel during the weekend as my daughter was playing a tennis tournament. We stayed in a 3 bedroom apartment (room 27). The place was clean and tidy and sufficient for what we were after. As we had 6 staying in the room, it would have been great to have 2 bathrooms. Check in and check out was... More 

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highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi, Thank you for taking the time to write a review of our property on Trip Advisor, you are our 100th reviewer, and we are all very excited to reach this target. All the staff take great pride in their work, and it is always lovely to hear from valued guests about their experience staying with us. We appreciate all... More 

Armidale, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 25, 2014

This has a good central location and is conveniently placed for a short drive to the shops. It is a clean hotel with extras like a kitchenette area which is handy. I have stayed there been before. There is an outdoor pool which is good to cool off in summer.

Was this review helpful? Yes
highlanderminn, Manager at Highlander Motor Inn, responded to this review

Hi Trish, Thank you so much for taking the time to write a review on Trip Advisor, it is always nice to hear from our guests. The cleaning staff take great pride in their work, and always enjoy receiving positive feedback. The pool has been getting plenty of use, especially with the hot weather we have had lately. Thank you... More 

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