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Quality Hotel Platinum International

Certificate of Excellence
4.5 of 5
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326 James Street, Toowoomba, Queensland 4350, Australia
Quality Hotel Platinum International
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Ranked #4 of 42 Hotels in Toowoomba
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
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146 Reviews from our TripAdvisor Community

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Traveler rating
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    28
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21
29
4
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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All months
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room is very clean and new, you have to try the lamb at the dinner, It is exceptional. Woolworth just across the road. All great about this new motel except the road noise which is a common issue among Toowoomba motels. That is why I gave it 4 stars

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Westlake
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

we found service top and new menu was great selection in their restaurant better than most eat in meals we have had in last six months accommodation was - cleanliness 5 star - bed 5 star - room larger than normal with upmarket pod coffee machine - coould not fault friendly and helpful staff

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Melbourne, Australia
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

well this is right up there for the quality of the accommodation rooms it would be one of the nicest I have stayed at. the restaurant was good but very fine dinning not much on the menu for the tired traveller that just wants simple food. they do have a kids menu which is great. plenty of parking. the only... More 

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Melbourne, Australia
Level Contributor
170 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the Surat basin mining show. Booked over the Internet and really had no idea what to inspect On arrival reception was very welcoming and sorted out us parking our truck with a minimum of fuss. Rooms were much better than I thought. But the spa rooms probably less desirable as the walk in shower much better... More 

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Peregian Beach
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There aren't a whole lot of options in Toowoomba and this is the best by far. Its a newly built hotel. The rooms are large and the beds very comfortable and from what I could tell all of the rooms have a balcony or terrace (which you can also smoke on if you chose too). All of the staff are... More 

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Hervey Bay
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 31, 2015

We were very happy with our enormous and well appointed room on our recent stay. We chose the Deluxe Spa Suite hoping to take advantage of the spa. And this is where we identified the problem with our stay - the hot water was tepid at best. There was no way to fill the spa and enjoy it as the... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. I would like to take the time to offer my apologies for your experience with our hot water. As soon as the issue was raised with us we immediately had the issue looked into and fixed. I can assure you that it is not normal for the water to be... More 

Queensland, Australia
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed May 30, 2015 via mobile

Well if your a family, forget about the warm family service. Because you won't get that here. This motel in my opinion is catered mainly for Corporate Companies only!! Or business people. In my opinion this hotel see, only money in their eyes, and not seem to bother too much about giving loyal friendly service. Don't bother asking for discounts,... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

We pride ourselves here at Quality Hotel Platinum International on providing high quality, warm, professional and friendly service. All our guests agree that our staff make their stay a positive and memorable experience. Our hotel boast luxurious and modern facilities, pool, spa, family suites, child friendly restaurant making it perfect for family stays. It is a first time to receive... More 

Beaumaris, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

I stayed here when overnighting in Toowoomba en route to Cairns. Flew in to the Toowoomba aerodrome (great experience and great people.) Hotel was only 10 minutes away. The room is great, very comfortable and very quiet, in spite of proximity to the main road. The restaurant is well worth a visit. both for breakfast and dinner.

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for such a positive review. I have passed your comments onto all the staff who join with me in thanking you for your stay. All the staff work very hard to provide guests with a memorable experience. Our restaurant is very popular with both guests and locals, our chefs design exciting menus making the most of what local... More 

Canberra, Australia
1 review
4 of 5 stars Reviewed May 21, 2015

Our organisation recently held 2 days of meetings and were exceptionally looked after in all aspects. The meeting room more than met our needs, the staff very helpful and were very attentive to our needs. The quality and amount of the food was a very pleasant surprise in both catering and the restaurant.

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you very much for such positive comments. I have passed on your feedback to all our departments who share with me in thanking you for choosing our facilities for your conferencing. We aim to provide all our guests with a memorable and positive experience. I am so glad that the conference was enjoyed, our kitchen and functions manager work... More 

Sydney, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 14, 2015

I stay at this hotel every time I come to Toowoomba and find it continues to improve every time. The rooms are large and comfortable and the heating works well (essential in Toowoomba). The only comment re the rooms is that the workdesk area is very small but it does achieve its purpose. Previously, the free Wi-Fi access particularly in... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

What a fantastic review, your comments are greatly appreciated. Our staff work very hard to continue to improve constantly, we strive for 5 star customer service and I thank you for acknowledging their efforts. I have passed on your comments to all the staff and they have shared with me their gratitude. Thank you for your continued support of our... More 

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