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All 43 Toowoomba hotels

Quality Hotel Platinum International

4.5 of 5 Hotel   |   326 James Street, Toowoomba, Queensland 4350, Australia
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Ranked #2 of 43 Hotels in Toowoomba
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jodi D Gunnedah, Australia
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111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gunnedah, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our home base for a family weekend. We met our daughter and her friends who travelled from emerald in Toowoomba for her 21st birthday weekend. So this was going to be our home away from home. We met them at the restaurant bar on the Friday night where we enjoyed drinks and tapas. The staff were just incredible... More

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Katoomba, Australia
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This must be one of the best motels around, staff waited for us as we were running late due to a delayed flight and bad weather, check in was simple and unhurried. We were in Toowoomba for a wedding and the reception staff could not have been more helpful in giving us directions and helping with cab's. The room was... More

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ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write your review of our property. We are very pleased you enjoyed your stay with us and pleased all tthe staff were so helpful in making your stay an enjoyable one. We look forward to your next visit when in Toowoomba, kind regards Colleen Cosgrove More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

I was disappointed after reading all the glowing reviews. Good points - smart, clean, quality rooms and staff were certainly very accommodating. Not so good - being told over the phone that we could only book in at 1pm if the room had been cleaned (it says 1pm checkin on their website); pool and outdoor spa were icy cold which... More

Was this review helpful? Yes 4
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are very disappointed that you did not enjoy your stay with us. We have disciplined the staff member involved. We pride ourselves on our good service and quality and are absolutely mortified that this staff member has let us down. We aren't always at the motel and trust that our staff are doing the right thing by us as... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I have been staying at the Quality Hotel for 3 months on work requirements which has now come to completion. My stay here has been one of great pleasure and comfort. The rooms are of excellent quality with the high standard of décor and kept this way by the dedicated cleaning staff who work hard behind the sceen. The reception... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Kev, Thank you for your great review of our property. It was an absolute pleasure to have you stay with us for so long and that you got to know our great staff. Yes we say it so often how blessed we are to have such wonderful dedicated staff who always go the extra mile to ensure guests are well... More

Toowoomba, Australia
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 17, 2014

My partner and i come here to unwind and always book a spa bath room, bed is soooo comfy, room is modern and clean . Staff are friendly and awesome, room service is great! Love the breakfast range in the Images restaurant... Scrumptious ♥

Was this review helpful? Yes 2
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

So pleased you have chosen our property to have your weekends away. We appreciate your comments, especially that you have enjoyed our restaurant. Our staff do go out of their way to ensure our guests needs are met and they leave with a good experience and want to stay again with us on their next visit to Toowoomba, regards Colleen... More

Pottsville, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 10, 2014

the location is central and the hotel is very modern. Room was large and comfortable. Good room service with good food. Pleasant surprise. Free wifi as well. The bathroom could do with a little upgrading but was still all right.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property, it is very much appreciated. We are pleased you enjoyed your stay and the rooms exceeded your expectations. Our property (the original building) is now 6 years old, and although we do have wear and tear, we try our best to make sure all maintenance is kept up to date,... More

Toowoomba, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I have been staying here every week since the beginning of Feb on business and can safely say that during my stay I have we'll and truly looked after.The rooms are very comfortable with modern decor and equipped with anything you need.The reception staff (Olivia,Kelly,Sarah and Sam) could not be more helpful and cheerful and are at the forefront of... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your very kind review of our property and our staff, we do believe we have been truly blessed to have such happy, dedicated and thoughtful staff who are willing to go the extra mile to ensure our guests enjoy their stay. We, as the owners, often listen to the banter between our reception staff and... More

Queanbeyan, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 3, 2014 via mobile

King room had all the amenities for a pleasant nights stay. Bed was comfortable, the road was very busy so we requested a room on the second floor at the back, limiting traffic noise. We had dinner at the motel, the entree of skewered prawns was very average they used small school prawns but the fillet steak was exceptional. The... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your honest comments. We have addressed the issue of the entree size, thanks to your comments and also we are in communication with Telstra with regards to the internet. It is normally very good, we can only imagine that we had a lot of people in units on that particular night all using the internet.... More

Canberra, Australia
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 30, 2014

Really nice room, I especially liked the bathroom, the shower came out of the ceiling. Interesting yet fun. The room and check in were nice, although its a bit far away from amemities. Its right next to a petrol station, so in summer I found that if its a bit windy, you can get some petrol fumes as you come... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We are pleased you enjoyed your room so much. Unfortunately we have had some really cold winds this week in Toowoomba and most places in Queensland, winter unfortunately!! For the most part, the service station is more of a convenience for our guests as they are open 24 hours and... More

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed June 28, 2014

First overnight stay for work this week was an absolute pleasure. The Reception team were fabulous especially Kelly who was a delight. Made a booking for the restaurant but decided to just have room service instead and the meal arrived quickly and the quality and value were outstanding. Well done to all. Tony.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your review, the reception staff are really pleased you took the time to comment. Our girls on reception are excellent, they are dedicated, loyal and industrious. We are very blessed to have such wonderful staff. We look forward to seeing you on your next stay with us. Regards Colleen Cosgrove Owner/Manager More

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Additional Information about Quality Hotel Platinum International

Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
Number of rooms: 36
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