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All 43 Toowoomba hotels

Quality Hotel Platinum International

4.5 of 5 Hotel   |   326 James Street, Toowoomba, Queensland 4350, Australia
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Ranked #1 of 43 Hotels in Toowoomba
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
thedoultonman Brisbane, Australia
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114 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are large, clean & comfortable. Our room had a spa bath with an overhead shower head fitted. It had a full length shower screen so the floor area kept dry. There is a rather high step into the bath which could be an issue for less mobile travellers, although a hand rail is provided. There was also a... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We are pleased you enjoyed your stay and the restaurant met your expectations. Unfortunately most accommodation properties have to be on main roads otherwise business would be slow, we have to stand out unfortunately on busy roads. Thanks again and we look forward to your next stay, regards Colleen Cosgrove More

Brisbane, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Good points -- very clean with friendly and efficient staff; close to all amenities. Good free wi-fi. Bad points -- not really for a romantic retreat as it is on a busy road with nothing but parking lot views. Feels more like a motel. Toilet has a funny smell like with some outdated sewage systems have.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We do strive to ensure your stay with us is enjoyable. The property does have rooms with excellent views over the city at night. Had you let our staff know that you wanted views, they would have been more than happy to shift you to another room. As for the... More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here on a few different occasions, mostly for three days at a time and we enjoy our time here. The rooms are modern and comfortable and the beds are great. The restaurant is a stand out, it's lovely and the meals are fabulous, top quality. We don't bother going to eat anywhere else in town as we... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write a review of your stay at our property. We are very pleased you enjoyed your stay and that it was everything you expected. Yes our staff are great, they are extremely loyal and very accommodating. We are also pleased you always enjoy our restaurant so much, we do strive to... More

Gunnedah, Australia
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was our home base for a family weekend. We met our daughter and her friends who travelled from emerald in Toowoomba for her 21st birthday weekend. So this was going to be our home away from home. We met them at the restaurant bar on the Friday night where we enjoyed drinks and tapas. The staff were just incredible... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are so pleased you and your family enjoyed your stay with us for your family celebrations. We are pleased you also took the time to write a review as this helps us and helps other prospective visitors to Toowoomba to make a great selection in our hotel. We are extremely proud and pleased our staff were so helpful and... More

Katoomba, Australia
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 6, 2014

This must be one of the best motels around, staff waited for us as we were running late due to a delayed flight and bad weather, check in was simple and unhurried. We were in Toowoomba for a wedding and the reception staff could not have been more helpful in giving us directions and helping with cab's. The room was... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write your review of our property. We are very pleased you enjoyed your stay with us and pleased all tthe staff were so helpful in making your stay an enjoyable one. We look forward to your next visit when in Toowoomba, kind regards Colleen Cosgrove More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

I was disappointed after reading all the glowing reviews. Good points - smart, clean, quality rooms and staff were certainly very accommodating. Not so good - being told over the phone that we could only book in at 1pm if the room had been cleaned (it says 1pm checkin on their website); pool and outdoor spa were icy cold which... More

Was this review helpful? Yes 4
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are very disappointed that you did not enjoy your stay with us. We have disciplined the staff member involved. We pride ourselves on our good service and quality and are absolutely mortified that this staff member has let us down. We aren't always at the motel and trust that our staff are doing the right thing by us as... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I have been staying at the Quality Hotel for 3 months on work requirements which has now come to completion. My stay here has been one of great pleasure and comfort. The rooms are of excellent quality with the high standard of décor and kept this way by the dedicated cleaning staff who work hard behind the sceen. The reception... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Kev, Thank you for your great review of our property. It was an absolute pleasure to have you stay with us for so long and that you got to know our great staff. Yes we say it so often how blessed we are to have such wonderful dedicated staff who always go the extra mile to ensure guests are well... More

Toowoomba, Australia
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 17, 2014

My partner and i come here to unwind and always book a spa bath room, bed is soooo comfy, room is modern and clean . Staff are friendly and awesome, room service is great! Love the breakfast range in the Images restaurant... Scrumptious ♥

Was this review helpful? Yes 2
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

So pleased you have chosen our property to have your weekends away. We appreciate your comments, especially that you have enjoyed our restaurant. Our staff do go out of their way to ensure our guests needs are met and they leave with a good experience and want to stay again with us on their next visit to Toowoomba, regards Colleen... More

Pottsville, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 10, 2014

the location is central and the hotel is very modern. Room was large and comfortable. Good room service with good food. Pleasant surprise. Free wifi as well. The bathroom could do with a little upgrading but was still all right.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property, it is very much appreciated. We are pleased you enjoyed your stay and the rooms exceeded your expectations. Our property (the original building) is now 6 years old, and although we do have wear and tear, we try our best to make sure all maintenance is kept up to date,... More

Toowoomba, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

I have been staying here every week since the beginning of Feb on business and can safely say that during my stay I have we'll and truly looked after.The rooms are very comfortable with modern decor and equipped with anything you need.The reception staff (Olivia,Kelly,Sarah and Sam) could not be more helpful and cheerful and are at the forefront of... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your very kind review of our property and our staff, we do believe we have been truly blessed to have such happy, dedicated and thoughtful staff who are willing to go the extra mile to ensure our guests enjoy their stay. We, as the owners, often listen to the banter between our reception staff and... More

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Additional Information about Quality Hotel Platinum International

Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
Number of rooms: 36
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