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All 42 Toowoomba hotels

Quality Hotel Platinum International

4.5 of 5 Hotel   |   326 James Street, Toowoomba, Queensland 4350, Australia
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Quality Hotel Platinum International
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90%
Ranked #3 of 42 hotels in Toowoomba
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
BushtoBeach Mooloolaba, Australia
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95 people have reviewed this hotel

Traveler rating
    72
    15
    4
    2
    2
See reviews for
15
20
4
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Mooloolaba, Australia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Greeted by really friendly staff from reception to restaurant to maintenance man! When booking room we were offered a great deal that included hot breakfast. Breakfast menu was one of the best hotel breakfasts we have encountered. When loading up to leave the maintenance man came over to help as I was struggling with some of our gear - couldn't... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for your very kind words regarding your stay at our property in our beautiful cosmopolitan city of Toowoomba. We are pleased you found everything to your expectations and more. We tell our staff its not hard to help guests in the event they need it. I am pleased, as the owner and manager, they were able to help... More

1 review
5 of 5 stars Reviewed 1 week ago

We have visited here a couple of times and we will always visit here. Whether it be for a wonderful meal at Images (the restaurant) or we need a place to stay. The staff and facilities at this complex are second to none. Well done Platinum!

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your kind review of our property. We are pleased you enjoy our facilities when you come and stay. We are extremely proud of what we have to offer our guests and are very proud of our loyal and dedicated staff, thanks again for your comments, regards Colleen Cosgrove More

Nanango, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Has great, good sized, comfortable rooms. Big bathroom:) The beds, OMG are the comfiest I have EVER slept in (going home now and making my bed the same lol). Prompt room service, hot food but forgot our fruit salad:( The rooms were exceptionally clean, being a cleaner myself, I am quite padantic. Would stay again!!! Ample parking. Walking distance to... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

So pleased you enjoyed your stay with us so much. We do take extraordinary pride in the presentation of our property. Our staff are the gems, they truly show their love of their jobs and they are confident in the product they are selling to their customers. We love to hear comments such as yours, and we know that Toowoomba... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

After staying at just about every other hotel in Toowoomba (thanks to my companies travel agent) I finally got a night here. I'll be begging a pleading her to get me back here from now on. Flawless experience and the staff were exceptional. I'm a big foodie and the dinner here was to die for.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for your very kind words. We are so happy that you enjoyed your stay so much with us. We appreciate your comments regarding our restaurant and also our staff. We do have great staff, some have only been with us a couple of months but they are extremely loyal and we appreciate their efforts, thanks again,... More

Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

we stay in this high quality hotel and friendly staff . We enjoy are stay in Toowoomba that much we are moving to the area from Perth WA. The rooms are large and very comfortable and clean The restaurant /bar serve was good and food was brilliant We would definitely be booking again next with friends very impressed will the... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Sandra, your comments were terrific. We are pleased you enjoyed your stay that much that you decided to contact another property and recommend they learn from us, that is a big accolade, so thank you very much. We do endeavour to make sure our guests have a very memorable experience, not just with the cleanliness of the rooms, but the... More

Houston, Texas
1 review
5 of 5 stars Reviewed March 10, 2014

The front desk staff is well trained in customer service it appears, or they're just flat out nice people. Olivia is always happy to answer questions and the room was very clean. In addition the hotel is directly across the street from a small mall and restaurants.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write a review of our property. It was great to hear your comments regarding our excellent and caring staff. Olivia wants to send her appreciation of her efforts in making your stay a memorable one. We do have excellent staff, hand picked for their customer service and attention to detail. Once... More

Winfield
1 review
5 of 5 stars Reviewed March 1, 2014

The Platinum was recommended to us by a friend. So glad we stayed. Clean, modern, quiet, tastefully decorated - very impressed in fact! Nothing was too much trouble. Will definitely be booking there again.

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

So pleased you enjoyed your experience with us and pleased and 'thank you' to your friends for recommending us. We believe our property is Toowoomba's best and love to get this feedback, Kind regards Colleen Cosgrove More

Adelaide, Australia
1 review
5 of 5 stars Reviewed February 28, 2014

I had the pleasure of staying at the Platinum hotel by accident. I was booked in with work and spent 2 weeks each month for a total of 4 months. The rooms are large and very comfortable and kept cleaned and stocked each day. The restaurant / bar downstairs serves good food with friendly staff. If I am ever going... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are so pleased you found us and were happy with your experience. Our staff endeavour to ensure guests enjoy their stay, Kind regards Colleen Cosgrove More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

Quality Hotel Platinum International is an exceptional hotel in touch with world hotel standards providing interconnecting rooms & complimentary wireless broadband internet which are common world over, except for Australia. They run an excellent reastaurant with fine food and excellent service. Hosts & onsite owners, Graham & Colleen relate well to people and are welcoming, as are their accomodating staff.... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Sandy, Thanks for coming to stay at our property and for the great review. It was great to catch up with you after so many years. We are grateful for your kind and genuine words, as we know now that you are a travel agent who travels the world and can compare us with your stays throughout the world. We... More

Queensland, Australia
1 review
5 of 5 stars Reviewed December 29, 2013 via mobile

I stay at the Platinum on a regular basis for work. I'm surprised at the comments regarding the works on the new rooms as I was staying there when the concrete was poured and didn't hear a thing until I left my room that morning. This hotel provides a wonderful experience in every way. The rooms are very clean, large... More

Was this review helpful? Yes
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We were pleased to hear your comments regarding the early morning noise from pouring concrete. Unfortunately our builder had one small window of opportunity to bring trucks across the front block which also has a building under construction. It was two mornings only and a letter was placed in all rooms to advise and apologise to guests for the inconvenience.... More

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Additional Information about Quality Hotel Platinum International

Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #3 of 42 hotels in Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
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