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All 42 Toowoomba hotels

Quality Hotel Platinum International

4.5 of 5 Hotel   |   326 James Street, Toowoomba, Queensland 4350, Australia
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Ranked #2 of 42 Hotels in Toowoomba
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Donna N Brisbane, Australia
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118 reviews from our community

Traveler rating
    90
    17
    7
    2
    2
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18
26
4
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

We would like to thank Platinum International for the professional manner in looking after us for our family gathering recently. Your attention to detail and service was impeccable and all our requests were attended to with such an approachable and prompt response. Our compliments to the chef as well for the food was truly delicious and beautifully presented. We hope... More

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Brisbane, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

After spending the weekend at this hotel I can see why they have won all the awards. The rooms were spotless, the staff were all extremely professional and helpful, breakfast was perfect and the pool was a welcome retreat from the heat. If you are going to Toowoomba for business or pleasure don’t bother staying anywhere else, if you own... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, tidy, quiet and reasonably new this hotel is easily located, good access and excellent reception staff. The resteraunt was clean and tidy and the meals were good value and tasty. Would certainly stay again.

Was this review helpful? Yes 1
Roma, Australia
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is rated #1 in Toowoomba by Tripadviser members and I can quite easily see why. The rooms are very spacious and well furnished, the restaurant, staff and food really good. The pool area is well done even if the pool is like ice! We would always go back as the location is convenient being on The Warrego Highway... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We have tried very hard to ensure that all our rooms are clean, spacious and welcoming to our guests. We have also tried very hard to employ the right staff for our property to ensure that guests are well treated and cared for while staying with us. Thanks again for... More

Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 12, 2014

The rooms are large, clean & comfortable. Our room had a spa bath with an overhead shower head fitted. It had a full length shower screen so the floor area kept dry. There is a rather high step into the bath which could be an issue for less mobile travellers, although a hand rail is provided. There was also a... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We are pleased you enjoyed your stay and the restaurant met your expectations. Unfortunately most accommodation properties have to be on main roads otherwise business would be slow, we have to stand out unfortunately on busy roads. Thanks again and we look forward to your next stay, regards Colleen Cosgrove More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 5, 2014

Good points -- very clean with friendly and efficient staff; close to all amenities. Good free wi-fi. Bad points -- not really for a romantic retreat as it is on a busy road with nothing but parking lot views. Feels more like a motel. Toilet has a funny smell like with some outdated sewage systems have.

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to review our property. We do strive to ensure your stay with us is enjoyable. The property does have rooms with excellent views over the city at night. Had you let our staff know that you wanted views, they would have been more than happy to shift you to another room. As for the... More

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2014

We have stayed here on a few different occasions, mostly for three days at a time and we enjoy our time here. The rooms are modern and comfortable and the beds are great. The restaurant is a stand out, it's lovely and the meals are fabulous, top quality. We don't bother going to eat anywhere else in town as we... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write a review of your stay at our property. We are very pleased you enjoyed your stay and that it was everything you expected. Yes our staff are great, they are extremely loyal and very accommodating. We are also pleased you always enjoy our restaurant so much, we do strive to... More

Gunnedah, Australia
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 27, 2014 via mobile

This was our home base for a family weekend. We met our daughter and her friends who travelled from emerald in Toowoomba for her 21st birthday weekend. So this was going to be our home away from home. We met them at the restaurant bar on the Friday night where we enjoyed drinks and tapas. The staff were just incredible... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are so pleased you and your family enjoyed your stay with us for your family celebrations. We are pleased you also took the time to write a review as this helps us and helps other prospective visitors to Toowoomba to make a great selection in our hotel. We are extremely proud and pleased our staff were so helpful and... More

Katoomba, Australia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 6, 2014

This must be one of the best motels around, staff waited for us as we were running late due to a delayed flight and bad weather, check in was simple and unhurried. We were in Toowoomba for a wedding and the reception staff could not have been more helpful in giving us directions and helping with cab's. The room was... More

Was this review helpful? Yes 1
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

Thank you so much for taking the time to write your review of our property. We are very pleased you enjoyed your stay with us and pleased all tthe staff were so helpful in making your stay an enjoyable one. We look forward to your next visit when in Toowoomba, kind regards Colleen Cosgrove More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 21, 2014

I was disappointed after reading all the glowing reviews. Good points - smart, clean, quality rooms and staff were certainly very accommodating. Not so good - being told over the phone that we could only book in at 1pm if the room had been cleaned (it says 1pm checkin on their website); pool and outdoor spa were icy cold which... More

Was this review helpful? Yes 4
ColleenCToowoomba, Owner at Quality Hotel Platinum International, responded to this review

We are very disappointed that you did not enjoy your stay with us. We have disciplined the staff member involved. We pride ourselves on our good service and quality and are absolutely mortified that this staff member has let us down. We aren't always at the motel and trust that our staff are doing the right thing by us as... More

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Additional Information about Quality Hotel Platinum International

Address: 326 James Street, Toowoomba, Queensland 4350, Australia
Phone Number:
Location: Australia > Queensland > Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
Number of rooms: 36
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