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Quality Hotel Platinum International

Certificate of Excellence
4.5 of 5
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326 James Street, Toowoomba, Queensland 4350, Australia
Quality Hotel Platinum International
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Ranked #3 of 42 Hotels in Toowoomba
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
dugites78 Hervey Bay
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141 Reviews from our TripAdvisor Community

Traveler rating
    104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hervey Bay
Top Contributor
67 reviews 67 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were very happy with our enormous and well appointed room on our recent stay. We chose the Deluxe Spa Suite hoping to take advantage of the spa. And this is where we identified the problem with our stay - the hot water was tepid at best. There was no way to fill the spa and enjoy it as the... More 

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Queensland, Australia
Top Contributor
57 reviews 57 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Well if your a family, forget about the warm family service. Because you won't get that here. This motel in my opinion is catered mainly for Corporate Companies only!! Or business people. In my opinion this hotel see, only money in their eyes, and not seem to bother too much about giving loyal friendly service. Don't bother asking for discounts,... More 

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Beaumaris, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here when overnighting in Toowoomba en route to Cairns. Flew in to the Toowoomba aerodrome (great experience and great people.) Hotel was only 10 minutes away. The room is great, very comfortable and very quiet, in spite of proximity to the main road. The restaurant is well worth a visit. both for breakfast and dinner.

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Canberra, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Our organisation recently held 2 days of meetings and were exceptionally looked after in all aspects. The meeting room more than met our needs, the staff very helpful and were very attentive to our needs. The quality and amount of the food was a very pleasant surprise in both catering and the restaurant.

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you very much for such positive comments. I have passed on your feedback to all our departments who share with me in thanking you for choosing our facilities for your conferencing. We aim to provide all our guests with a memorable and positive experience. I am so glad that the conference was enjoyed, our kitchen and functions manager work... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel every time I come to Toowoomba and find it continues to improve every time. The rooms are large and comfortable and the heating works well (essential in Toowoomba). The only comment re the rooms is that the workdesk area is very small but it does achieve its purpose. Previously, the free Wi-Fi access particularly in... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

What a fantastic review, your comments are greatly appreciated. Our staff work very hard to continue to improve constantly, we strive for 5 star customer service and I thank you for acknowledging their efforts. I have passed on your comments to all the staff and they have shared with me their gratitude. Thank you for your continued support of our... More 

Ipswich, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

My wife and I celebrated our 35th wedding anniversary by staying overnight in the city where we were married. We chose Quality International because it was recommended by our daughter who had stayed there. The decor was very vibrant and colourful, we loved the red highlights throughout the room and restaurant. The deluxe spa room was very new, spacious and... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to share such a positive and greatly appreciated review. Our staff are very proud they could make your anniversary so memorable and relaxing. Please thank your daughter from all of us for the recommendation of our hotel, we are very lucky to have such loyal guests who speak so highly our establishment. I have... More 

Terrigal, Australia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

Very new complex in a convenient location to the western side of Toowoomba & new Wellcamp Airport (18klm drive to the south west). Very friendly reception on arrival providing every assistance. Very clean & modern fittings with good parking outside of each unit. Opposite Clifford Garden Shopping Centre & handy to hospitals & main part of Toowoomba not that far... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you very much for your positive review and kind words. We take a lot of pride in our establishment, we are actually 7 years old but continued maintenance and upkeep ensures our hotel maintains a high level of luxury and quality appeal for all our guests to enjoy. We are so glad that you had a memorable experience. I... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2015

We stayed at the Platinum International Hotel in a family suite during Easterfest. The suite consisted of two separate bedrooms with a kitchen, lounge area. It also had a private courtyard to enjoy some sunshine. It looked like it had very recently been refurbished and was extremely clean. The beds were really comfortable with lots of extra pillows. The bathroom... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you very much for your positive comments, I am very happy you enjoyed all our facilities. We have a fantastic housekeeping and maintenance teams who work very hard to keep the hotel looking immaculate. We are very conscious of ensuring all our rooms maintain a high level of luxury and modern décor to exceed guest expectations. Our new extension... More 

Toowoomba, Australia
1 review
5 of 5 stars Reviewed March 31, 2015

Exceptional service and facilities. A highly professional and courteous establishment. Platinum Motel were able to accommodate a total of 42 guests over a week with ease and only the highest praise was received back from our staff and special guest using the facility. The restaurant facilities were of a high standard with a wide variety of food and ability to... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for your extremely positive review, Our staff work very hard to provide all our guests with impeccable service and they try very hard to ensure each person has a memorable experience whether travelling for business or pleasure. We were very happy to be able to accommodate the Graincorp team and we are even more ecstatic that all your... More 

Sydney, Australia
Top Contributor
84 reviews 84 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 22, 2015

I only stayed here for 1 night on Business. I had a room on the 2nd level It was a Great size, good bathroom and a large balcony. Check in and out was a breeze and the staff at the front desk was lovely. I ordered room serve which arrived within 15mins. I didn't have a drink at the bar... More 

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Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you very much for your positive comments. We are very proud of our establishment and of our amazing team of staff. We are very lucky to have staff who treat the business as their own and ensure all guests expectations are exceeded. Thank you and we look forward to seeing you again. Kind Regards Jake Murray General Manager More 

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