We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Toowoomba Central Plaza Apartment Hotel

532-544 Ruthven Street, Toowoomba, Queensland 4350, Australia
Hotel amenities
Toowoomba Central Plaza Apartment Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
A recent review
4 of 5 stars reviewed yesterday
Ross M Sydney, Australia
Write a Review

169 reviews from our community

Traveler rating
    28
    59
    47
    20
    15
See reviews for
34
42
6
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (54)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (33)
All months
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are a little dated, but this is more than made up for by their cleanliness, the fact that everything works well and, most importantly the friendly and efficient service of everyone we met. Great value and great location for a comfortable stay in Toowoomba

Was this review helpful? Yes
Gold Coast, Australia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 1 night at this hotel while passing through Toowoomba on a motorcycling trip. The property is in a great location, was clean and presentable, and was run by friendly helpful staff. We had a small issue with a faulty appliance in our room and it was sorted out within minutes of calling reception. Of interest to us was... More 

Was this review helpful? Yes 1
Broadbeach Waters
Top Contributor
50 reviews 50 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

We have always enjoyed our stay at the Central Plaza Apartments whilst visiting Toowoomba, the position could not be more convenient, being as the name suggests, right in the middle of town, a walk to everything, especially the number one Sofra restaurant. The secure undercover parking is included as is the wifi, and now including a free Continental breakfast that... More 

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at Toowoomba Central Plaza Apartment Hotel on three separate business trips. Each time I have found the rooms to be clean and the bed is comfortable. The staff are helpful. The hotel location is easily accessible.

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Located conveniently in the cbd this hotel which comes with a high star rating is actually a little over rated. The rooms are reasonable but very basic, the hallways are damp and cold and remind me of a cruise ships economy class. The pool and spa are both located outside in the elements and are of no real use on... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here 12 months ago and read on Trip Advisor that rooms had been updated .Well mine wasn't and still the same complaints as last year. Basic bare dull Room with bathroom very badly designed (step out of the shower onto the toilet) and having to bend down to have a shower.The fan in the bedroom only works with the... More 

Was this review helpful? Yes
Central-Apt-Group, Guest Relations Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Dear Ian First of all, thank you for choosing to stay at Toowoomba Central Plaza recently. We are apologise that your stay did not meet your expectations. Should you choose to stay at our hotel again, we are happy to upgrade you to the next apartment category. Also, I would like to assure you that we strive to offer a... More 

Perth, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The apartments are in a great location in the city provides good underground parking. The room looked like it had a recent update which provided a clean and modern touch. Cleanliness of the Hotel needs to be worked on, the blanket on my bed had blood stains, the shower needed a better clean. There was breakfast provided on a mystery... More 

Was this review helpful? Yes
Robert6210, Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Dear Paul S, I am glad to see you have noticed that we are going through a full upgrade of the apartments in which does not interfere with our guests and that our location is in the heart of the city. I cannot see where the blanket or the shower area was reported in our log. I do see within... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Here for 2 nights to attend family wedding. Didn't use hot water after we arrived, woke up this morning wanting hot shower to wash hair and get ready only to find no hot water. Phoned reception at 6.30am now 10.30an and still no hot water. I understand something has gone wrong but there has been no apology and when I... More 

Was this review helpful? Yes
Robert6210, Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Dear Sandy G, I am sorry to see that you did not enjoy your stay. Unfortunately the Hot Water issue was caused by the high wind and rain received during the day before. We were only notified at 7.00am that there was an issue. The problem was not caused by something this company owned and therefore cannot submit someone else... More 

Travelers are raving about these Toowoomba hotels

Hervey Bay
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 28, 2015

Just stayed for a week on business. Was good, but could be sooo much better. The room was nice, the location is fabulous and the facilities were ok. Just little things could make it better. Please don't put a pod coffee machine in the room without a supply of pods. Working long days meant it was not possible to get... More 

Was this review helpful? Yes
Robert6210, Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

HI, Thank you for your review and I was glad to see you enjoyed your stay even before our full upgrade of the Apartments has been completed. I do apologise for the coffee pods and I have talked to our housekeeping staff about this. Many other Guests also enjoy the parking as it is undercover away from the storms and... More 

Caloundra
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 20, 2015

Arrived here and as always we go to the room first to inspect if it's any good. (I know that sounds fussy but after 3 weeks of hotel/motels 50% of the time the room is no good, so then you have to ask for another one and then move all your luggage). They gave us a room facing west, which... More 

Was this review helpful? Yes
Robert6210, Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Hi, Thank you for your review and it was good to see that our kind and courteous staff assisted you by moving you to another apartment. This is not always possible and we never guarantee an Apartment in a particular area of the building. We certainly try and put our guests where they would like to be but it is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Room/suite (16)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (5)
Viewed
View from room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay