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All 16 Toowoomba accommodations

Toowoomba Central Plaza Apartment Hotel

4.5 of 5 Condominium   |   532-544 Ruthven Street, Toowoomba, Queensland 4350, Australia
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Toowoomba Central Plaza Apartment Hotel
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A recent review
3 of 5 stars reviewed 2 days ago
TJK01
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158 reviews from our community

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    54
    45
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    14
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars NEW

Very disappointed with this accommodation. I am one not to complain however For $167 you do expect a lot more. Check in was ok, no information was given regards after hours numbers or how to access anything. Went to the room and it had a double bed. Marks and scratches all on the wall. Went to the bathroom and the... More 

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Townsville, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for 5 nights on the 8th Floor. My only criticism is the current noise factor, which should resolve itself when nearby construction is complete. Our 2 bedroom apartment is really clean, in good condition and really comfortable. The apartment is well appointed . Our bed linen was superior to most and the bed and pillows were clean... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had booked a 2 night stay at the apartments but due to a cyclone further north on the day we were to travel and flooded roads we had no choice but to cancel the reservation. We had read the terms and conditions of the booking at the time of the reservation and it clearly stated that the tariff was... More 

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Brisbane, Australia
Top Contributor
55 reviews 55 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is excellent, being right in the centre of town. There are plenty of good cafes, restaurants and pubs within walking distance. I'd especially recommend the Gladstone Hotel a few steps away to the right of the front entrance. Friendly staff and good food at very reasonable prices. This is an apartment hotel. You have your... More 

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Robert6210, Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

HI, Thank you for your great review and it was a pleasure having you here as our guest. Like many others they enjoy all the facilities and it will only get better with the refirbishments of the units currently happening. The good thing about these refirbishments is that there is no noise as well as we not removing any tiles.... More 

Bargara
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked at the apartments for just that reason, it's an apartment cooking, washing etc can be done, the car park was tight very tight, room was clean enough although the day service was slack could not even make the bed properly. And you are given limited tea sugar, etc, for what you pay you are not getting value that's for... More 

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Central-Apt-Group, Public Relations Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Dear Guest I am disappointed you didn't have a good stay at our establishment. We get an incredible amount of positive feedback and thanks from our guests as to how comfortable the accommodation was and also sincere thanks for the free breakfast that we provide to our guests. I was managing the property at the time and can assure I... More 

Tweed Heads, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

We just stayed the one night and found the room certainly clean, modern and comfortable. The studio room was on the small side, with no balcony and rather plain furnishings, but it didn't matter to us as we did not plan to spend at lot of time at the hotel itself. Great BBQ facilities and nice outdoor/pool area. A little... More 

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Central-Apt-Group, Public Relations Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Dear Guest Thanks for your positive feedback. We are undergoing a very large refurbishment program and over time are making great improvements to the Hotel. We look forward to seeing you again. I recommend staying in a 1 Bedroom apartment as they are fully self contained, have a good sized balcony and we get very good feedback overall from guests.... More 

Surfers Paradise, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed overnight on a business trip and found everything to be nice. The room was clean and I think freshly painted (a hint of fresh paint smell was around, not overpowering, just enough to know some painting had taken place). The bed was comfortable (although it would be better with a bed head rather than just wall behind the... More 

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Central-Apt-Group, Guest Relations Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Thanks for your positive response. We look forward to seeing you again in the future. Kind Regards Greg More 

Roma, Australia
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights in January. Problems I had were. 1. Parking had smallest access I'vce ever encountered in a hotel 2.The room was not clean. There was heaps of dust on top of the fridge. 3. They overcharged my credit card. Lucky I checked my statement. 4. The desk staff were very disinterested in me as a... More 

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Robert6210, General Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Hi, I have done a search in our log and I have not found any of the issues stated. It is always best to contact reception if you have a problem as trying to fix it at a later date does not help anyone. Our reception staff recieves many high praises for there kindness and customer service. In relation to... More 

Gold Coast, Australia
Top Contributor
101 reviews 101 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 21, 2015 via mobile

Stayed 2 nights with my partner on a weeknight and it was a great stay - great value booking through hotel including continental breakfast. Very spacious apartment booked 1 bedroom and got 2 bedroom. Had a comfortable stay - room comes with kitchenette with everything including pod coffee machine dishwashing stovetop and dishwasher big enough fridge and storage kitchenware, laundry... More 

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Robert6210, General Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

HI, Thank you for your kind review and we certainly enjoyed having you stay with us as our guest. Many others like yourself enjoy there stay and I see in your pictures this is not even one of the apartments fully refirbished yet. We look forward to your return and I wish you all the best for 2015. More 

Muswellbrook, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 17, 2015 via mobile

My second stay at this hotel, this time in a spacious 1 bed apartment, room smelt a little musty, but had all the inclusions and LOVED the space and balcony. Maybe a handrail for the bath/shower could be considered. Front desk staff very obliging, especially Matthew who reconfirmed this booking and ensured we were accommodated away from the pub (as... More 

Was this review helpful? Yes
Robert6210, General Manager at Toowoomba Central Plaza Apartment Hotel, responded to this review

Hi, Thank you for your kind review and like many others they have found Toowoomba Cetral Plaza Apartment Hotel a great place to stay. I'm sorry you found the room to be a little musty and I will talk to the Head Housekeeper about this. Matthew does do a great job and he is very valued member of the team.... More 

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Additional Information about Toowoomba Central Plaza Apartment Hotel

Address: 532-544 Ruthven Street, Toowoomba, Queensland 4350, Australia
Location: Australia > Queensland > Toowoomba
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Toowoomba Central Plaza Apartment Hotel 4.5*
Number of rooms: 95
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