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RedEarth Hotel

Corner Rodeo Drive & West Street, Mount Isa, Queensland 4825, Australia
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RedEarth Hotel
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49 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

In my opinion the best place to stay in town, central, efficient staff, very clean, and quite a genuine atmosphere. Despite the renovations next door the place runs very well. Would recommend especially for business travellers. Breakfast was very quick, the coffee was great.

Helpful?
1 Thank MLH2012
Brisbane, Australia
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed December 14, 2015

I usually stay at the Mt Isa Hotel - which is nice. For this trip I was put in the RedEarth by my company. I liked it, and a step up from the Mt Isa Hotel Room (which are nice too). Clean and well appointed, the RedEarth is just a little bit more luxury. The restaurant and bar downstairs are... More 

Helpful?
Thank randy1942
Hgroup, Public Relations Manager at RedEarth Hotel, responded to this review

Dear Randy1942, Thank you for your four star review and recommendation on the RedEarth Hotel. We are delighted to hear you enjoyed your stay in our luxury boutique rooms along with the bar and restaurant areas. Your feedback is greatly appreciated and we look forward to seeing you again on your next trip. Kind regards, Management More 

Townsville, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 23, 2015

Room comfortable and clean. Very good front desk service. Hotel centrally located in town. Very convenient and easy to access other businesses and shops in the vicinity. Have stayed there quite a few times. Good restaurant excellent menu and top quality food.

Helpful?
Thank Andersar
Hgroup, Public Relations Manager at RedEarth Hotel, responded to this review

Dear Andersar, Thank you for your view. Firstly we are happy that we could serve you during your stay at the RedEarth Hotel and we are delighted to hear that you enjoyed your room and meals. The RedEarth really is in the perfect location and we are glad that it was so convenient for you. We are looking forward to... More 

Perth, Australia
Level Contributor
2 reviews
4 of 5 stars Reviewed November 16, 2015

Stayed at the Red Earth Hotel for the week whilst working in Mount Isa. The room was clean and tidy and a very comfortable king size bed to sleep in every night. The room I stayed in had no window or balcony which was disappointing but other then that the room was fine for the week. The food at The... More 

Helpful?
Thank Piston78
Hgroup, Public Relations Manager at RedEarth Hotel, responded to this review

Dear Piston78, Thank you for choosing to stay at the RedEarth Hotel and for taking the time to review us. We are glad we could meet your needs while visiting on your work trip. Yes the Isa Hotel is very typical pub food. If you are after something special may we suggest the RedEarth Restaurant? We look forward to seeing... More 

Brisbane, Queensland, Australia
2 reviews
5 of 5 stars Reviewed November 11, 2015 via mobile

The Red Earth Hotel Staff were very helpful & friendly & the accomodation was great ... Nice big king size bed The meals next door at The Isa Hotel were below average ... We had our brekkies over the road at The Coffee Club

Helpful?
Thank Lisa D
Hgroup, Public Relations Manager at RedEarth Hotel, responded to this review

Hello Lisa D, Thank you for your review and we are glad you enjoyed your stay at the RedEarth Hotel. We are pleased to hear that our staff looked after you during your time with us and we look forward to seeing you again soon. Kind Regards, Management More 

Fort Worth, Texas
Level Contributor
14 reviews
5 hotel reviews
2 of 5 stars Reviewed October 22, 2015

When I checked in the elevator was broken and the desk chair in my room was broken. The power went out the first night and there is no night shift at the front desk. I complained in the morning about both and when I returned in the evening it had not been fixed. I asked them to fix or move... More 

Helpful?
Thank teaaam
Hgroup, Public Relations Manager at RedEarth Hotel, responded to this review

Hello Teaaam, Thank you for your review as we value your feedback. We are very sorry to hear you had a poor stay with us. We will take your constructive criticism into consideration to resolve these problems in the future. Kind Regards, Management More 

Qld
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 17, 2015

This is for the Red Earth Boutique Hotel, not the restaurant. On the 16th Oct, I booked the Indulgence Escape for our wedding anniversary (checking in 17th Oct). I booked via the Red Earth's online booking system. I received a confirmation email saying all was booked, listing what I'd booked and for which date. Later that night (16th), I received... More 

Helpful?
Thank KavaCat
Hgroup, Manager at RedEarth Hotel, responded to this review

Hi KavaCat, thank you for your valuable feedback. Firstly we would like to apologise for this anomaly occurrence. Please rest assured that we have looked into our online booking system and processes and they are functioning correctly. We have also sent your response onto our management team and the RedEarth Hotel General Manager, Rachael McCarthy, will be in contact with... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed September 29, 2015 via mobile

I stayed at the Redearth hotel for a week on university placement. The room was clean and spacious. Everyday the cleaners would vacuum and mop the room and replace towels and toiletries and I was very grateful. The staff were amazing and kind.

Helpful?
Thank Betty P
Hgroup, Manager at RedEarth Hotel, responded to this review

Hello Betty P, it was a pleasure to have you at the RedEarth Hotel. We are delighted to know that you loved your spacious and clean room. Our cleaning staff put in extra effort and time to service every room as they like to make every guest feel welcome and relaxed. We will also pass on your positive comments about... More 

Sydney, Australia
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 29, 2015

Our spa suite was a lovely surprise. It was generously proportion and nicely furnished. We The generous surrounds and the finest quality fixtures are coupled with antique furniture and, overlooking the internal courtyard and drive in bottle shop was much quieter than we feared. A special thank you to the highly effective receptionist Chantel who found us a room and... More 

Helpful?
Thank Roger D
Hgroup, Manager at RedEarth Hotel, responded to this review

Hi there Roger D, thank you for staying in our Executive Spa Suite. We are glad that we could surprise you with the generous size and quality furnishings of the room. We will pass on your positive comment to our receptionist, Chantel. I’m sure she’ll be very encouraged knowing that she was of great help and how welcomed she made... More 

Western Australia
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed September 28, 2015

After being on the road camping for the past couple of months, we decided to treat ourselves to a night in a hotel and we definitely picked the right hotel for a treat. We booked online, the check in was easy, although the lady at reception seemed pretty distracted... Our room had a gorgeous layout with a balcony to sit... More 

Helpful?
1 Thank Sandra B
Hgroup, Manager at RedEarth Hotel, responded to this review

Hello Sandra B, thank you very much for your review. We are delighted to know that staying at the RedEarth Hotel was the perfect treat for you and your family. Thank you for letting us know how easy it was to book online and check in at reception Sandra. It is great to hear that your room was gorgeous and... More 

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