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All 29 Mackay hotels

Mackay Grande Suites

4.5 of 5 Hotel   |   9 Gregory Street, Mackay, Queensland 4740, Australia
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Ranked #6 of 29 hotels in Mackay
A recent review
4 of 5 stars reviewed 6 days ago
BigGBrisbane Brisbane
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104 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
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English first
Top Contributor
55 reviews 55 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had reason to be in Mackay for business recently and stayed a couple of nights at this hotel in a self contained room. It was everything I needed, a large enough apartment, great bed and facilities in the room. Check in was prompt and efficient. Bar was great, some good places to eat inside or room service if you want.... More

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Port Stephens, Australia
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I can't believe that with the mining cutbacks that this hotel could expect Sydney prices. The room was very small by Australian standards and more like an old london hotel. Water pressure was poor and the hotel and room is tired. Wouldn't recommend even at $120 per night

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Mackay, Australia
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Overnight stay at the MKY Grande suite Wed 20/08 Room 602. Beautiful views of Pioneer river and Mackay city. Very clean comfortable room. All staff encountered very friendly. True North Queensland hospitality. Right from the Checkin by Angela, all the staff were bright,bubbly and genuinely interested in my Well being. Food good value and the Beer was icy cold. Will... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed July 15, 2014

We travelled up with the kids for husbands work to make a holiday out of it. Great location close to shopping and restaurants, Kids loved the pool and cactus jacks restaurant was fun for them. Comfy quiet room.

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Castle Hill, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

It had all the facilities you'd expect from a 4.5 star hotel. Travelled up for an in house corporate function and will most definitely return. Great location being central to Mackays CBD. Friendly staff.

Was this review helpful? Yes 1
Wollongong, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

We travelled up for my sisters wedding and got a upgraded into a spa suite, awesome room with views of the city and river. It was close to everything (shopping) and perfect weather, just had to leave too soon.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 14, 2014

Perfect place to stay!! Great location!! Close to the city centre and a variety of restaurants!! Provide great service and friendly staff!! Never a disappointment always get looked after when I stay here! And will be back!!!!

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Shellharbour, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

One night stay in a one bedroom suite on the second floor. It had everything we needed plus an excellent bed. If I hadn't woken my wife with my snoring we would have missed check out! A bonus was the choice of two restaurants on site with a good selection and generous serves. Close to shops and other take away... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

Just had the best weekend here, the staff were friendly and very helpful. Also reasonably priced. The room was excellent with a relaxed atmosphere, and central to town with views. Restaurants an Bars were conveniently contained within the premises. Would recommend to anyone wishing to visit Mackay, I will definitely return. Thanks guys!

Was this review helpful? Yes 1
Brisbane, Queensland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed for 1 night on business recently, and will definitely return. Very quiet comfortable room with quality fit out and appointments. The room featured a comfortable bed and plenty of space. TV in the separate bedroom and lounge worked well for the short time they were in use.

Was this review helpful? Yes 1
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Additional Information about Mackay Grande Suites

Address: 9 Gregory Street, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
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Also Known As:
Mackay Grande Hotel Mackay

17 photos of this hotel

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View from room (1)
Pool/beach area (1)
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Hotel & grounds (3)
Pool/beach area (1)
Dining (1)
Room/suite (1)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Mackay
Hotel Class
Official Description (provided by the hotel)
Grand Mercure Suites Mackay is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 90 studios or one bedroom, fully self contained suites, two restaurants, two bars, a gaming lounge, indoor swimming pool and spa. The complex incorporates a shopping centre with 30 specialty outlets and there are extensive conference facilities available for up to 200 delegates. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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