We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Mackay hotels

Mackay Grande Suites

4.0 of 5
9 Gregory Street, Mackay, Queensland 4740, Australia
Hotel amenities
Mackay Grande Suites
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
CheapTickets.com Hotelsclick.com Hotels.com
61%
Ranked #17 of 27 hotels in Mackay
Most recent review
4 of 5 stars Reviewed June 2, 2013
Greendogz South Australia
Write a Review

59 reviews from our community

Traveler rating
    11
    24
    13
    4
    7
See reviews for
Families
4
 
Couples
19
 
Solo
4
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
South Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 2, 2013

We stayed here June 2013, found everything to be very good in general...good size rooms, clean and tidy...seemed a little bit pricey but everything in Mackay is, so all in all we were very happy....restaurants were all very good, location central to everything...AM Bar downstairs had live music both nights and was a nice place for drinks...Dirty Martinis also nice... More

Was this review helpful? Yes
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 23, 2013 via mobile

I travel alot around many parts of AU and chose to stay at MGS based on Tripadvisor. I found the room to be highly overpriced and attribute that to "just another town to take obscene advantage over its location to mining". The King Suite was 50% darer than other studio rooms that I have stayed in. Sydney, Melbourne and Adelaide... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 16, 2013

This place has a terrible cancellation policy. If you cancel within less than 8 days of your arrival date the entire cost of the booking is charged. It is no use arguing with them over the phone. The terms are clearly displayed on the booking website in a small text box in the uper right hand corner of the screen.... More

Was this review helpful? Yes 1

Travelers are raving about these Mackay hotels

Mackay Blacks Beach Holiday Park
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2534248?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Moranbah
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 11, 2013 via mobile

Have only stayed here when elsewhere is booked out, and disappointed yet again. After a long day decided to eat in the restaurant, but the food didn't come out. Retired to the room, but the noise from the road outside made me think the window was opened, but it wasn't. The room prices are outrageous, but due to the mining... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed April 24, 2013 via mobile

I stay at so many hotels for work and I receive excellent service at some and really poor service at others. I would ordinarily never take the time to do this but the staff at Mackay Grande Suites went so far beyond the call of duty, it's only fair I record my experience. I arrived at MGS in a taxi... More

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 23, 2013

So you're coming to Mackay for work or a wedding? We came for a wedding, also held in the hotel. The service was pleasant and our room was changed for early check in. The rack rate is expensive, but everything accommodation related in Mackay is. Good location, perhaps a bit noises if you are closer to the local nightclub which... More

Was this review helpful? Yes
Mackay, Australia
1 review
4 of 5 stars Reviewed April 21, 2013

I had a night out with the girls on the weekend and we stayed here. We enjoyed dancing the night away at Movidas and just a short stroll to our comfy bed on the top floor. Reception was Great Kylie and Shontelle gave us an upgrade to a spa room because there was one available. Room was clean and comfortable,... More

Was this review helpful? Yes
Sydney, Australia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed April 21, 2013

I stayed at the "Grand Suites" three times over the past 4 weeks and on each stay it has got worse and worse to the extent that I can no longer make any excuse to stay here For $250 per night in Mackay you can do much better On the last stay the toilet had not been cleaned and there... More

Was this review helpful? Yes
See 3 more reviews by 373RESQ for Mackay
Brisbane
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 20, 2013

Stayed here for two nights in a one bedroom apartment. Apartment was small but certainly bigger than your average hotel room with a kitchenette and dining area. Also a decent sized desk to work on with adequate power points to run my laptop and charge up the Blackberry which is something that some hotels lack. The bathroom was not very... More

Was this review helpful? Yes
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 24, 2013

I stayed here whilst in Mackay on business for three nights. I travel quite a bit and have stayed in a wide variety of places from 2 to 5 star. Irrespective of the price range they all have one thing in common - being clean. This accommodation is by far the dirtiest accommodation i have found. When i arrived i... More

Was this review helpful? Yes 1
 
 
Mackay Grande Suites
Check-in Check-in Check-out Check-out
 
 
Clarion Hotel Mackay Marina
Great value on a similar hotel
Mackay, Queensland
3.5 of 5 stars 102 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Mackay
Romantic
Windmill Motel & Reception Centre
Windmill Motel & Reception Centr... 3.5 of 5 stars 44 reviews
Luxury
Alara Motor Inn
Alara Motor Inn 3.5 of 5 stars 12 reviews
Good for business
Comfort Resort Blue Pacific
Comfort Resort Blue Pacific 3.0 of 5 stars 16 reviews
Show Prices ABS:HotelCheckRates-d255816?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d282776?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d255818?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Mackay hotels
Clarion Hotel Mackay Marina 3.5 of 5 stars 102 reviews International Lodge Motel 4.0 of 5 stars 56 reviews Coral Cay Resort 4.0 of 5 stars 50 reviews Ocean International Hotel 3.5 of 5 stars 32 reviews
Show Prices ABS:HotelCheckRates-d518332?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1575342?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d257161?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 27 hotels in Mackay, ranked by popularity

Been to Mackay Grande Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mackay Grande Suites

Also Known As:
Mackay Grande Hotel Mackay
Mackay Grande Hotel
Address: 9 Gregory Street, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Mackay
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Grand Mercure Suites Mackay is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 90 studios or one bedroom, fully self contained suites, two restaurants, two bars, a gaming lounge, indoor swimming pool and spa. The complex incorporates a shopping centre with 30 specialty outlets and there are extensive conference facilities available for up to 200 delegates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cheap Tickets, HotelsClick and Hotels.com so you can book your Mackay Grande Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mackay Grande Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Mackay Grande Suites
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices