We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Mackay hotels

Mackay Grande Suites

4.5 of 5 Hotel   |   9 Gregory Street, Mackay, Queensland 4740, Australia
Hotel amenities
Mackay Grande Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Mackay Grande Suites to your Saves list
Ranked #7 of 30 Hotels in Mackay
A recent review
4 of 5 stars reviewed 3 days ago
PODKS Brisbane, Australia
Write a Review

116 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Brisbane, Australia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check In and Check out was quick and easy, the car parking is no problem and there are restaurants in the complex with charge back facilities. Comfortable room with an A/C unit that works well. It ticked all the boxes for me.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I stayed here for business.. My room was so small I was flat out having somewhere to put my suitcase. I couldn't open the windows to let any air in so the room was stuffy. On my first night of being there the front desk issued someone else a card to my room so I had some unwanted guests walk... More

Was this review helpful? Yes
Mackay S, Front Office Manager at Mackay Grande Suites, responded to this review

Dear Queet, Thank you for taking the time to provide your valuable feedback. I am sorry our guest services team have let you down on this occassion and your room access was not adequate. Please feel free to contact me personally and I would be more than happy to discuss with you. Best Regards, Angela Lyons Accommodation Manager 0749691000 Mackay... More

Sheboygan, Wisconsin
17 reviews 17 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this property on a number of occasions. The standard of service is solid. Location is excellent, right in the middle of town and within walking distance of most attractions/shops. Breakfast at the hotel restaurant has recently changed from a full hot breakfast option to a choice of continental breakfast or a prepared plate (this was a real... More

Was this review helpful? Yes 3
Brisbane, Australia
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was lovely. It was neat and clean with all the little special touches to make it good. The staff were really efficient and friendly. The view is not very good with carparks on both sides (one is really bare but the other one has some trees which make it a bit nicer to view. However, it is only... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 5, 2014

Fantastic location! Right in town, walk to cinema and shopping. Great prices! Not super cheap but for it's price range it's very good value. Nice staff! Friendly and helpful. Clean! No problems at all!

Was this review helpful? Yes
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed at the grande and the rooms were well appointed, clean and, for rooms in the CBD, surprisingly quiet. The bed was great, and we even had a view from our room. Breakfast was included with our package, and it was a great buffet style cook up, complete with sweets. Staff were friendly and we had no issues at... More

Was this review helpful? Yes
Brisbane, Queensland, Australia
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

The Hotel is centrally located in Mackay, easy to find with off-street parking. The room was reasonably well priced and very clean. The beds are comfortable. I didn't eat at the hotel so can't really comment on value for money - maybe next time. Overall, worth considering.

Was this review helpful? Yes
Melbourne, Australia
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here for two nights recently on a business trip . Very central location within easy walking distance of most cafes and bars . Rooms are well appointed and clean , very small balconies though . To be honest not much really seems to happen much in Mackay nightlife wise with many business's seem to be struggling at the moment... More

Was this review helpful? Yes
16 reviews 16 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 17, 2014

Perfectly located in Mackay CBD. Many restaurants to choose from close by. We found the room service menu excellent and well priced. The facilities were reasonable with pool slightly heated and gym - all you need and more really. We had everything you needed in the room, comfortable beds, clean and spacious. Kitchen had washing machine, dishwasher, microwave and cooktop... More

Was this review helpful? Yes 1
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 15, 2014

This hotel is right in the CBD. Close to the clubs, bars and restaurants. Stayed at this hotel three times rooms are always nice, neat, and clean. Free secure parking is good. The gym and pool facilities are a bit basic. Service staff are friendly and helpful.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mackay Grande Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mackay Grande Suites

Address: 9 Gregory Street, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Venere, Travelocity, TripOnline SA and Odigeo so you can book your Mackay Grande Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mackay Grande Hotel Mackay

17 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (12)
Room/suite (5)
View from room (1)
Pool/beach area (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (6)
Hotel & grounds (3)
Pool/beach area (1)
Dining (1)
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay