We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Mackay hotels

Mackay Grande Suites

4.5 of 5 Hotel   |   9 Gregory Street, Mackay, Queensland 4740, Australia
Hotel amenities
Save Saved
You added Mackay Grande Suites to your Saves list
Mackay Grande Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #5 of 29 hotels in Mackay
A recent review
5 of 5 stars Reviewed July 15, 2014
natalie t Melbourne, Australia
  • Overview
  • Reviews (101)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (20)
  • Location
  • More
Write a Review

101 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed July 15, 2014

We travelled up with the kids for husbands work to make a holiday out of it. Great location close to shopping and restaurants, Kids loved the pool and cactus jacks restaurant was fun for them. Comfy quiet room.

Was this review helpful? Yes
Castle Hill, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

It had all the facilities you'd expect from a 4.5 star hotel. Travelled up for an in house corporate function and will most definitely return. Great location being central to Mackays CBD. Friendly staff.

Was this review helpful? Yes 1
Wollongong, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

We travelled up for my sisters wedding and got a upgraded into a spa suite, awesome room with views of the city and river. It was close to everything (shopping) and perfect weather, just had to leave too soon.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed July 14, 2014

Perfect place to stay!! Great location!! Close to the city centre and a variety of restaurants!! Provide great service and friendly staff!! Never a disappointment always get looked after when I stay here! And will be back!!!!

Was this review helpful? Yes
Shellharbour, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

One night stay in a one bedroom suite on the second floor. It had everything we needed plus an excellent bed. If I hadn't woken my wife with my snoring we would have missed check out! A bonus was the choice of two restaurants on site with a good selection and generous serves. Close to shops and other take away... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 10, 2014

Just had the best weekend here, the staff were friendly and very helpful. Also reasonably priced. The room was excellent with a relaxed atmosphere, and central to town with views. Restaurants an Bars were conveniently contained within the premises. Would recommend to anyone wishing to visit Mackay, I will definitely return. Thanks guys!

Was this review helpful? Yes 1
Brisbane, Queensland
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 28, 2014

Stayed for 1 night on business recently, and will definitely return. Very quiet comfortable room with quality fit out and appointments. The room featured a comfortable bed and plenty of space. TV in the separate bedroom and lounge worked well for the short time they were in use.

Was this review helpful? Yes 1
Top Contributor
63 reviews 63 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 17, 2014

Who would have guessed... This hotel has a lovely restaurant with excellent meals. Friendly staff that are very efficient and everything is well presented. The suites are just as they say, grand with simple styling, close the door and it could easily become home for a few days. Such a clever design it felt spacious with bedroom lounge and kitchen... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
3 of 5 stars Reviewed June 1, 2014

We had a room on the 3rd floor - noisy party goers all night. Second night more noisy party goers plus a loud fan running all day and night to dry out a wet patch on the carpet. Woken Sunday morning by a Security guy knocking on our door at 5am - opened door to be told "sorry wrong room"... More

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
151 reviews 151 reviews
98 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 31, 2014

For $159 a night, there is a lot of space. Good location, decent food for North Queensland.Breakfast OK in a Bain Marie way. Sleep diminished by plumbing squeals, but maybe that was just 214. You could do a lot worse. It's a kind of charmless business hotel, but staff were efficient and friendly. Not sure I would eat again at... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Mackay Grande Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mackay Grande Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mackay Grande Suites

Address: 9 Gregory Street, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Travelocity, Agoda, BookingOdigeoWL, Venere and Otel so you can book your Mackay Grande Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mackay Grande Hotel Mackay

25 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (12)
Room/suite (5)
View from room (1)
Pool/beach area (1)
Other (5)

Management photos: Courtesy of the property manager

All management photos (14)
Hotel & grounds (7)
Pool/beach area (2)
Dining (2)
Room/suite (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Mackay with
any amenities


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Mackay
Hotel Class
Official Description (provided by the hotel)
Grand Mercure Suites Mackay is in the city centre, only 10 minutes drive from the airport and 5 minutes from local beaches. The hotel features 90 studios or one bedroom, fully self contained suites, two restaurants, two bars, a gaming lounge, indoor swimming pool and spa. The complex incorporates a shopping centre with 30 specialty outlets and there are extensive conference facilities available for up to 200 delegates. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Mackay Grande Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer