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Mackay Grande Suites

4.5 of 5 9 Gregory Street, Mackay, Queensland 4740, Australia
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Mackay Grande Suites
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Mackay Grande Suites
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123 reviews from our community

Traveler rating
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    45
    23
    6
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

friendly Staff and Amazing rooms and bathrooms, worth every Penny! absolutely Amazing!!! very romantic, a lot around! Nightlife was fun and just had to take a elevator! just a very lovely Weekend Away and I'm always suggesting for Events and wedding venue ( large and spacious) Amazing food!!

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Surfers Paradise, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was very happy with this hotel for my one night stay and I would stay there again if I was passing through. The hotel has a great sports bar and gaming room also a Mexican restaurant attached... Cactus Jacks I think it was called, it was a Thursday night and there was a duo playing in the sports bar...... More 

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Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Good choice for accommodation in Mackay. Staff are friendly and helpful. Rooms are spacious but had an odd smell to them. Location is very good in the middle of Mackay, but the gym barely passes as a gym...very disappointing. No gym equipment at all, just a few treadmills. Otherwise good choice in town

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 26, 2014

After reading other reviews rooms were hit or miss it seemed. My experience encompassed both. Traveĺling with a friend we both paid same rate, and were issued our rooms. We got room 200, the worlds smallest room (that others had written about) with a very tiny ensuite. The light bulb blew and door would shut without pushing (the lightbulb was... More 

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Sydney, Australia
Top Contributor
83 reviews 83 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed December 24, 2014

I stayed at the Mackay Grande Suites in November 2014 on business. This is probably my 4th or 5th stay over the years. It still is a good place to stay, though I did notice that the room this time was starting to show some signs of age. I had the studio suite on this visit and it is well... More 

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Gladstone, Australia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 4, 2014

My room was HUGE and so comfortable. The service was impeccable and the restaurants lovely. Yes the views are great but I was there for work so it didn't worry me. Walking distance to everything makes it the ideal place for business trips. Will definitely return.

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Cannonvale, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 26, 2014

My husband & I stay at the Grande nearly each month for a week at a time. Staff are like family and each visit feels like we are at home. Nothing is too much trouble for the wonderful staff. Restaurant and catering staff are also brilliant, always pleasant and helpful. Rooms so comfortable and bed so comfy and big and... More 

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Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 23, 2014

Check In and Check out was quick and easy, the car parking is no problem and there are restaurants in the complex with charge back facilities. Comfortable room with an A/C unit that works well. It ticked all the boxes for me.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014 via mobile

I stayed here for business.. My room was so small I was flat out having somewhere to put my suitcase. I couldn't open the windows to let any air in so the room was stuffy. On my first night of being there the front desk issued someone else a card to my room so I had some unwanted guests walk... More 

Was this review helpful? Yes 1
Mackay S, Front Office Manager at Mackay Grande Suites, responded to this review

Dear Queet, Thank you for taking the time to provide your valuable feedback. I am sorry our guest services team have let you down on this occassion and your room access was not adequate. Please feel free to contact me personally and I would be more than happy to discuss with you. Best Regards, Angela Lyons Accommodation Manager 0749691000 Mackay... More 

Sheboygan, Wisconsin
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 6, 2014

I've stayed at this property on a number of occasions. The standard of service is solid. Location is excellent, right in the middle of town and within walking distance of most attractions/shops. Breakfast at the hotel restaurant has recently changed from a full hot breakfast option to a choice of continental breakfast or a prepared plate (this was a real... More 

Was this review helpful? Yes 4
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Additional Information about Mackay Grande Suites

Address: 9 Gregory Street, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mackay Grande Suites 4.5*
Number of rooms: 90
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Also Known As:
Mackay Grande Hotel Mackay
Hotel Style:
#3 Luxury Hotel in Mackay
#4 Business Hotel in Mackay

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