Lovely large well appointed 1b/r apt on the 6th floor. 2 flat screen TV's, comfortable king size bed, kitchen & seperate loung area all very clean (except the iron why oh why do cleaners forget irons) room has a small balcony. Only there for one night on business but found all staff very courteous & helpful. The hotel is connected... more

If this is #1 I am glad I didn’t see the others! Some of the other reviewers must have stayed at a different hotel than we did. We stayed in the King Studio Special. It was special all right. Expensive room that was TINY. Felt claustrophobic. One small window. Almost couldn’t turn around in bathroom. $5.50 for 15 minutes of... more

We stayed in a one bedroom suite for two nights at the beginning of our vacation in Queensland. The accommodation was really excellent, large rooms and good facilities. The rooms were serviced daily to a very high standard. The beds was really comfortable which matched the rest of the furnishing in the suite. We paid extra to have a breakfast... more

This is the place to stay in Mackay! We only got to stay three nights and wished we could have stayed longer! Huge Place. All the very best appliances. Tastefully furnished with brand new carpet. All granite countertops everywhere with Grohe fixtures. Separate toilet from rest of bathroom. Separate bedroom with two doors. There is a fold out bed in... more

I booked here for business because my company was holding a seminar here but i would definitely return. Pricey but worth it when you want a really nice hotel experience. Large rooms, separate bedroom, kitchenette, clean and modern. Flat screen tv in living area and in bedroom. Broadband internet access, 24-hr front desk & room service. If you wanted real... more

We arrived at the rather new, six story Grand Mercure on Australia Day and were assigned a luxurious apartment with everything one would need to settle in for a longer stay. About 6-700sq.ft in size, it had a living room, dining area, separate bedroom, fully equipped kitchen with 2-burner glass top stove, microwave oven, dishwasher, fridge, washing machine and dryer,... more

The room was lovely, nicely decorated but tiny! The bathroom was very nice but there was no-where to hang your towel so that it was easy to reach after your shower. The shower itself was large, and all the fittings were good quality. The electronic swipe cards drove us crazy, during our three day stay they had to be replaced... more

Mercure Grand Suites Mackay is a relatively new establishment, consequently everything seemed to be working! Reception staff were friendly and checking in and out was painless. My room was a good size with a king sized bed and plasma tv on the wall. No CNN though. The windows do open, but I couldn't be bothered persevering with the winding mechanism,... more

This is a near new establishment, less than 6 months old. The reception still has a sign advising to treat the staff nice as they're all still learners. As with all Grand Mercure's there's the infuriating elevator room card swipe system to make it operate, which, I joked, needed to be swiped 3 times before it registered as we were... more