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Clarion Hotel Mackay Marina

#5 of 32 Hotels in Mackay
Certificate of Excellence
Hotel website
Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
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Clarion Hotel Mackay Marina
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Clarion Hotel Mackay Marina
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230 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moranbah, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great spot to stay & relax by the water. Many dinning options. Kids loved the WiFi. And to be greeted & looked after by cheerful Zoey on an early Sunday morning just before hitting the road again just topped off a pleasurable stay. Intend to stay again tomorrow night when I arrive back in town.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Troy W Thank you for this awesome review. Our free Wi-Fi is quite a hit I am glad the kids had fun using it. I will be sure to show Zoey this review she will be pleased to get such praise on trip advisor. We will all be waiting to welcome you back for your next visit. Regards Gardiner... More 

Brisbane, Australia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was very clean and very modern beds comfy close to water with views of the marina and harbour. There are restaurants on the waterfront, at the time we went there weren't many cafes open for breakfast we had to go into Mackay town centre.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Lyn W Greetings from us here at the Clarion Mackay Marina and thank you for your review. Next time you visit why don't you try our Full English buffet or order room service and have breakfast in bed while enjoying the view. Again thank you for the review and hope to see you soon. Regards Gardiner Burrows Front Office... More 

Brisbane
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Modern, spotlessly clean, comfortable large rooms, great views, walking distance to restaurants. Great seafood buffer, great value. Friendly, excellent breakfast - great location - loved everything about it.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Angela T Thank you for your great review. It was great to read that you enjoyed your stay so much, and I hope that we will be welcoming you back in the near future. Regards Gardiner Burrows Front Office Manager More 

Gold Coast
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I recently had the pleasure of staying at the Clarion Hotel Mackay Marina. Naturally, we had read the great reviews on TripAdvisor before selecting our accommodation, but were still amazed at the quality of service, facilities and accommodation upon arrival. From the moment we checked in, staff were welcoming and attentive and it was a refreshing change... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear BeanbagFraser It means a great deal to all the Clarion Mackay staff when we receive reviews like yours, thank you for taking the time to post it. I am extremely happy that we left such a good impression and I hope that you will visit us again in the near future. Regards Gardiner Burrows Front Office Manager More 

Gold Coast
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Don't write reviews very often but was very impressed with this hotel and our stay. The location at the Marina is great, definitely a nice place to be with the outlook and facilities of the Marina village nearby. Cleanliness was also excellent but by far the best was just the friendly staff, I lost my laptop somewhere between the airport... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Banjoandme Greetings from the Clarion Mackay Marina team and thank you for taking the time to send in this great review. We were happy to assist in finding your laptop, we will always go the extra mile to assist all of our guests. It was also good to read that you enjoyed your stay and we hope that we... More 

Mackay, Queensland, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The all you can eat seafood buffet on a Friday and Saturday night is amazing fresh seafood and plenty of it the service was awesome we had the young fella named Thomas serve our table of 10 he made it the best experience for our night out.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for this wonderful review, it is great to see that the sea food buffet is making such a good impression. I will be sure to tell Thomas that he was mentioned and I hope that you will return soon. Regards Gardiner Burrows Front Office Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner and i stayed here for our anniversary it was wonderfull. The staff had strawberries and choclate waiting and roses on arrival. Very clean and rhe staff were wonderful. Will defiantly be returning

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Josh B Thank you for your review. Congratulations on your anniversary I hope that you will have many more. I am happy that we made it a day to remember and I hope that we will have the opportunity to welcome you back in the near future or on your next anniversary. Regards Gardiner Burrows Front Office Manager More 

surfers paradise
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited the Clarion recently with a group of friends to dine in the restaurant. It was a weekend night and they had the seafood buffet on. Best value and selection seafood i have experienced to date. Friends also impressed. Service was very friendly too. A job well done by the Clarion staff. Will be back!

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Cyber1mark Thank for this amazing review. It was great to see that you enjoyed your stay as well as our seafood buffet. We look forward to welcoming you back in the near future. Regards Gardiner Burrows Front Office Manager More 

Brisbane, Queensland, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm glad we chose the Clarion for our overnight stay in Mackay with our 3 young children. The Harbour would have to be one of the best spots to stay in Mackay, being set over the marina and with a lively strip of restaurants just a minutes walk next door. It's also close to the town centre as well. The... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Annette L Thank you for taking the time to send in your review. It was great to see that your stay was an enjoyable one. The interconnecting rooms are fantastic for small families and I hope that you and yours will be visiting us again soon in the near future. Regards Gardiner Burrows Front Office Manager More 

Mildura
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

I recently had the pleasure of staying at this hotel. The hotel is a short drive from the CBD and situated at the Marina. The rooms are generous in size, tastefully furnished and offer great marina/ocean views. The hotel has an excellent resteraunt and is a short walk from other dining alternatives and a bar with dining and gaming facilities.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Neil D Thank you for taking the time to post this great review. We are currently in the process of refurbishing the hotel and I am sure that when you return for your next visit it will be twice as good. Regards Gardiner Burrows Front Office Manager More 

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