We stayed at the Clarion for a total of two weeks as we were here for business. We asked to look at the rooms prior to booking because of the extended stay we did not want to be disappointed. We booked an executive spa room and we thought this was by far the best and these are the reasons why:... more

I stayed at the Clarion for 1 night, in preparation for a meeting at a nearby office the following morning. Arriving at approx 11PM due to flight delays in Brisbane and dropping off colleagues in Mackay, it was fantastic to be able to order a proper meal through room service at this hour. My colleagues who stayed in town were... more

I stayed at the Clarion for a stopover in Mackay earlier this month and found everything to be as expected for this price range and standard of accommodation.The Hotel is about 4-5 kms from the main centre of Mackay and is situated on the Marina looking out to the Ocean.The Room was well laid out and the Bathroom was clean.The... more

Let me start of by saying most hotels in Mackay seem to be very overpriced and the Clarion is cetainly no exception. Whe you are charging your customers over $200 a night for a standard room you would hope that the service and amenities where of a high standard. The service levels are ok, but certainly nothing above average. The... more

We last stayed at the Clarion in July. The rooms are nice and the hotel is in a beautiful position at Mackay Marina. Everytime we have stayed with out 2 young Boys we have had problems with the staff. They are very unattentive and not helpful at all. One stay we had we were spoken to so poorly by a... more

Firstly, I'll declare my bias...I got upgraded to the penthous executive suite and still paid bottom of the line rack rate, so it was obvious that I enjoyed my stay. Obviously my room/s were brilliant, but the swimming pool area and cafe are 1st rate. Great location. Would recommend staying here, even in the standard rooms. more

I have stayed here 4 times since it opened as a business customer - last trip we negotiated a special rate for one extra night as I needed to stay on one more night. This was all confirmed by phone before I arrived. On check out the rate was not honored and I was treated as a complete lier! I... more

Rooms: new and spacious, free laundry facilities (new equipment). Staff: friendly and helpful. Dinner at restaurant: excellent: haute cuisine. I had a great steak with truffel ravioli and asparagus. Good hotel does not make up for a terribly boring place. Don't go to Mackay if you don't have to. more

I stayed here for about 8 days in December, 2006. This hotel is north of the main business district of Mackay. If you have business in central Mackay, hire a car or be ready to pay $15+ AUD for a cab to downtown Mackay each time you want to go there. Being outside the main downtown of Mackay allowed the... more