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Clarion Hotel Mackay Marina

#7 of 34 Hotels in Mackay
Certificate of Excellence
Hotel website
Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
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1 room 1 adult
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Clarion Hotel Mackay Marina
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294 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel. Friendly helpful staff. Pool lovely. Good restaurants nearby in habour setting. Good to watch activities of marina too. Room perfect++ with kitchenette. Out of town but if travelling from Rockie to airlie beach that doesn't matter

Helpful?
Thank Sally N
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Sally N Thank you for such a wonderful review it was great to read that your stay was an enjoyable one. It was also good to read that our newly refurbished rooms impressed you so much. Once again thanks for the review, we'll be wait to welcome you back. More 

Adelaide Hills, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on business and could not have been happier. The room was very well appointed and comfortable and just what I need after a long day on the road. Very pleasant and helpful staff and the location is great. Although it is a little way out of town the marina and breakwater are great to stretch your legs and... More 

Helpful?
Thank Marty B
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Marty B Greetings from us here at the Clarion and thanks for taking the time to post such an awesome review for us. It was great to read that you enjoyed your stay and the beautiful surroundings even though you were on business. We will be waiting to welcome you back weather it is for business or pleasure. More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Awesome spa room stay and a beautiful seafood buffet. Great people IE esp Zoey and Kristyn. Great pool. Nice amenities ...beautiful views ...beautiful bed...awesome views of the marina. Great buffet breakfast :)

Helpful?
Thank Rebecca H
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for your "awesome" review. We are delighted to hear you enjoyed your stay with us. We pride ourselves in ensuring our service and facilities remain of a high standard, and that is reflected in your comments. I have passed your review onto Zoey and Krystyn who were both chuffed to be mentioned. Thank you again for this wonderful... More 

Sydney
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nicely surprised by the quality of this room and the views. We arrived quite late after a long drive. Check in and out with professional and courteous staff was effortless. Would be happy to return. Great location right on the marina.

Helpful?
Thank Greg E
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Gregg E Thank you for such a wonderful review. It was great to read that you enjoyed your stay with us and we can’t wait to welcome you back. More 

North Mackay
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I enjoyed a two night stay in superior spa suite and it was one of the most enjoyable and relaxing two days we have had. Staff super friendly, courteous and friendly. Always smiling and a joy. Room was clean, spacious, decor fresh and modern and being on the 6th floor facing the harbour the views were magnificent.... More 

Helpful?
Thank Warren G
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Warren G Greetings from us here at the Clarion Mackay and thanks for taking the time to post such a great review. It was good to read that you enjoyed your stay in our newly refurbished rooms and had the opportunity to experience our ever poplar seafood buffet. Once again thank you for your review and we hope to... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Not impressed at all. Could hear the people above and, beside the room. Early check in? No way. Oh, well let's get a drink at the super expensive bar. Sorry, can't do that. It doesn't open until 4. Oh, well you can sit by the pool. Wow! Thanks. Staff are nice and friendly on the plus side. Grounds are beautiful,... More 

Helpful?
Thank disgruntaledme
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear disgruntaledme Thank you for posting your review and apologies for the less than perfect stay you had with us. We appreciate that you have taken the time to let us know how you felt about your stay with us, and will use your feed back to improve our services into the future. We have already made some policy changes... More 

North Mackay, Australia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Clarion Hotel at the Mackay Marina is in an amazing location with plenty of restaurants on its door step. The hotel has its own restaurant but we did not dine there. Room was well appointed but the lounge was extremely uncomfortable. Thanks Clarion! we will return.

Helpful?
Thank Mark D
Hamilton Island, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Clarion right on the marina with beautiful views. We had an interconnecting room which was perfect with our 2 young daughters. The rooms are beautifully renovated and very comfortable. The seafood buffet on Saturday nights is a must so delicious with great range of food to suit all including children!! Credit to all the staff and... More 

Helpful?
Thank Meagan O
Racheal B, Function Sales Manager at Clarion Hotel Mackay Marina, responded to this review

Hi Meagan, thank you for your review, we are glad you enjoyed your stay with us and look forward to seeing you again! More 

Mackay, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went just for the amazing seafood buffet and decided to stay the night. Great room with fantastic views-I love boats and the ocean so just sitting on the balcony having a wine of two did it for me. Very good bed and pillows, great breakfast, try the spicy sausage. Have been a few times now and it is always good,... More 

Helpful?
Thank Grant P
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your wonderful review. We do take pride in our property and especially our service, to ensure both are of a high quality. We are delighted that your stay with us again was up to expectation and you enjoyed your relaxing time watching the boats. Thank you once again and we look forward to welcoming... More 

Singleton, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This motel is in an unbelievable location right on the harbour and a 2 minute walk to the beach . The views from the rooms are to good for words . The staff are all polite and willing to help rooms are clean and well set out . The sea food buffet is crazy good !!! I will come back... More 

Helpful?
Thank David G
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your wonderful review. We do pride ourselves in our service and quality of our newly refurbished hotel. We do receive a lot of feedback regarding our location, being the only accommodation available at the Marina. Thank you once again and we look forward to welcoming you back to the Clarion Hotel Mackay Marina in... More 

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