We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Clarion Hotel Mackay Marina

#5 of 31 Hotels in Mackay
Certificate of Excellence
4.5 of 5
Hotel website
Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Special Offer
Complimentary Transfers
Clarion Hotel Mackay Marina
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #5 of 31 Hotels in Mackay
Certificate of Excellence
A recent review
Write a Review

210 reviews from our community

Traveler rating
    92
    52
    39
    15
    12
See reviews for
26
60
14
69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (50)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (69)
All months
Melbourne
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For my first visit to Mackay, I use TripAdvisor as a tool for finding comfortable, quiet place to stay. I book one of the best hotels in town, actually far from town, in Marina. Lovely and chatty driver pick me up at airport and when I arived, room was not ready yet. Friendly reception staff ask me to come back... More 

Was this review helpful? Yes
Gold Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This was an excellent hotel to stay at, really good value, the room was well appointed & beautiful and clean, bed was really comfy ( I have a dodgy back so this was important to me) all the staff we Encountered were awesome, very, very polite and very accommodating, the buffet breakfast was fantastic, the views of the harbour were... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Damon M Thank you for this great review. Fortunately that blue carpet will be a thing of the past in the coming months, once our refurbishments are complete. It was good to see that we exceeded all of your expectations during your stay and I hope that you will be visiting us again in the near future. Regards Gardiner... More 

Cooloola Cove
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Had a three night, four day stay at the Clarion Hotel. We'd needed a suite suitable for a disabled person and were pleasantly surprised to find it offered everything needed to move around in a wheelchair including a spacious bathroom area. While it is right on the Marina and a fair distance from the CBD, there were plenty of eateries... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear 132Anny Thank you for taking the time to submit your review, it was great to read that the room met with your expectations and that you enjoyed your stay with us. I hope that it will not be too long before your next relaxing stay. Regards Gardiner Burrows Front Office Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This place really tops the charts! The staff seriously go out of there way to meet your needs, And they are all so friendly. The breakfast buffet is the best I've ever seen and tasted, I'd stay again just for that! What a menu! The rooms are fantastic and the morning views of the harbour are just stunning. Can't wait... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Joelha Thank you for your wonderful comments, I am glad that your stay with us was a good one and that the service you received was to standard. I will be sure to pass on your comments to the Clarion team and we will be ready to welcome you and your family when you visit us again. Regards Gardiner... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here over the weekend, great service and rooms! Love the breakfast! I will defiantly be back! A lot of friends stayed here too everyone was happy with the service, staff go out of their way to give you the very best!

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Chelsealeahy Thank you for this awesome review it is great to see that you class the Clarion as the best in Mackay. The Clarion Team will always go the extra mile for you and all of our guests and I hope that it will not be too long before you visit us again. Regards Gardiner Burrows Front Office Manager More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 1 week ago

From check in with welcoming and friendly staff to the cleanliness of the whole complex, I could not recommend staying here enough, the staff went above and beyond to he[p make your stay enjoyable, The buffet Breakfast was fresh hot food with a large selection to cater to all tastes, plenty of hot water and water pressure for showers, great... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Raymond Thank you for taking the time to send us your review, It was great to see that your stay was such an enjoyable one. I hope that we will be welcoming you back in the near future. Regards Gardiner Burrows Front Office Manager More 

Surfers Paradise, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Well once again our entire race team stayed at this hotel and it did'nt dissapiont , the staff were very accomadating to our needs the rooms were clean and well appointed, Awesome views of the marina and the ocean, Bars and restaurants close by were great We will be back next year !!!

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Peter Thank you for this wonderful review as well as your patronage. It is great to see that you enjoyed your second visit as much as the first, and hopefully you will get a chance to visit us again before next year. Regards Gardiner Burrows Front Office Manager More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights with a group of friends so that we could attend a wedding. The rooms were lovely and the view of the harbour was beautiful. We had both the seafood buffet dinner and the buffet breakfast which were both very good. The wedding we attended was over half an hour away and the Clarion staff drove us... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Lushypd Thank you for this great review. I was glad to read that you enjoyed your stay with us. It was also great to see that our new seafood buffet on Friday/Saturday as well as our breakfast buffet impressed, and that you were able to make use of our shuttle service. The Clarion team will always go the extra... More 

Brisbane, Australia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay recently. Found all staff friendly and professional. Room was fresh and clean, breakfast buffet excellent. probably the best place to stay in Mackay from my experience. A+ a special thanks to all the front desk staff who are some of the best I have dealt with.

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Iwtiam Thank you for this awesome review. It was great to read that our team left such a good impression and I will be sure to pass the message on to them. I am glad that you had an enjoyable stay with us and I hope that you will visit us again in the near future Regards Gardiner Burrows... More 

Toowoomba, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thank you to all at the Clarion Hotel. From booking, to departure. The standard of the room and surrounds was lovely. Very neat & clean. The restaurant served a sumptuous breakfast on both days of our stay. Staff on all levels from room attendants to restaurant to reception were very pleasant and courteous, which made us feel welcome and appreciated.... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear mickanann Thank you for this awesome review. It was great to read that we met your expectations on every level and I hope that we will be welcoming you back in the near future. Regards Gardiner Burrows Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (56)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (9)
Viewed
View from room (6)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (8)
Viewed
View from room (2)
Viewed
Business center/function rooms (3)
Viewed
Dining (4)
Viewed
Room/suite (15)
Viewed
Bathroom (3)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay