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All 29 Mackay hotels

Clarion Hotel Mackay Marina

4.0 of 5 Hotel   |   Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
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Clarion Hotel Mackay Marina
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Ranked #6 of 29 Hotels in Mackay
A recent review
5 of 5 stars reviewed 3 days ago
lil_sam28 Mackay, Australia
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147 reviews from our community

Traveler rating
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    32
    13
    10
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45
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56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mackay, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a spa suite facing marina to celebrate our engagement - the view was stunning! Only thing is - would have been nice to have an outdoor setting to enjoy our drinks on the balcony, taking in said view though. We just took out the 2 dining chairs, problem solved. Room was clean, large and modern. Bed was comfy,... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Pleasant enough stay, room was comfortable and clean. Would have been nice to have an outdoor setting on the balcony though. Food in the restaurant was overpriced but quite nice. Gym is a joke. The marina is a nice enough location but very isolated, further from town than anticipated. Staff are lovely.

Was this review helpful? Yes
Tarrawingee, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel, fantastic staff very polite and helpful, outstanding views and great location, rooms are very clean and comfortable beds, just a little bit away from town centre having own transport would make things easier, would happily return

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Wade Nichele Thank you for your fantastic review. I am glad that your stay with us was such a good one and I look forward to welcoming you back in the near future. More

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a great location but unfortunately in the last few years I have watched the food deteriorate horribly. The hotel itself and reception service etc is good. For some reason, they are no longer stocking the mini-bar there these days. The breakfast is robbery at $40 with a coffee, and has canned fruit and other dreadful quality items... More

Was this review helpful? Yes 2
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Becs 1407 It was unfortunate to hear that your stay with us was not as pleasureable as it could have been. I would like to appologise for the service that you recieved from the restaurant . Your comments on the restaurant have been noted and these have been communicated to the kitchen and restaurant staff. The amount that you... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel for its location along with the fact it had a gym I could exercise in whilst travelling. Let me lay this review out simply with positives & negatives. Positives: Nice location, clean and comfortable rooms, friendly staff, reasonable rates. Latitude 21 food was very nice. More comments below. Negatives. The gym is an absolute joke. One... More

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Rodney W Thank you for your recent review, your feedback is invaluable to us. We have taken your comments both positive and negative into account and will be looking into solutions to the negative aspects of your stay. Again thank you for your comments and we hope to welcome you back in the near future. More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you like being stuck in a motel room all night with nothing to do but watch TV, then choose somewhere else. If you want to be part of a vibrant marina community out enjoying their gorgeous Whitsunday lifestyle, then the Clarion is your place. The views are amazing, stretching past the marina to the islands beyond - and for... More

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear ScribeDownUnder Thank you for such a wonderful review. It was great to read that your stay with us was so relaxing. I couldn’t agree with you more on our location, Mackay is a hidden gem and we are located in one of the best parts of it. I hope that I will have the privilege of welcoming you back... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 18, 2014

Hi firstly i would like to say i travel for work & stay all over Australia & Asia Pacific, I have stayed at many hotel in the 15 years I have worked in my industry from the good to the down right disgusting. I use TripAdvisor as a tool for finding comfortable places to stay. I recently stayed at the... More

Was this review helpful? Yes 3
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Mr. Paul W Please accept my apologies for the problems you encountered during your stay with us. In regards to the experiences you had with the internet, I assure you we did everything we possibly could to resolve the issues you were having. Our internet is open access and has no minimum download restrictions, and we think that possibly... More

Seattle, Washington
Top Contributor
83 reviews 83 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 14, 2014

Located right at the beautiful Mackay Marina waterfront area, the overall water setting has been used nicely throughout the hotel by combining garden style with a sense of contemporary to create a comfortable yet updated feeling. The reception staff were so easy to check in with and we loved the spa style suite with kitchen on the 7th floor with... More

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Cathy Thank you for your fantastic review of our hotel. I am glad that you enjoyed your stay with us and I hope to welcome you back in the near future. Regards More

Saint Charles, Illinois
1 review
5 of 5 stars Reviewed August 6, 2014

The Clarion at Mackay has been a great place to stay. We've been here for 6 days and the staff has been great and the views of the harbor spectacular. It's a really nice place, but not overly fancy. Everyone is pretty laid back and even though the food is great, the meals are not too formal or stuffy. I'll... More

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear RAC 445 Thank you for your recent review of our hotel, it is great to hear that you enjoyed your stay with us and I hope to welcome you back in the future. Regards More

Saint Charles, Missouri
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

We arrived in the marina and our sailing yacht had to be hauled for work. We ended up staying at the Clarion for a week. The staff was friendly, courteous and helpful in every way. Our room (executive suite) was outstanding with an incredible view if the marina and beyond. We had been sailing for several months so I appreciated... More

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear MMCtraveller Thank you for your fantastic comments.I am glad that you enjoyed your stay with us so much, and I hope to welcome you back in the future. More

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Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Clarion Hotel Mackay Marina 4*
Number of rooms: 79
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Also Known As:
Clarion Mackay
Mackay Clarion

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