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All 30 Mackay hotels

Clarion Hotel Mackay Marina

4.5 of 5 Hotel   |   Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
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Clarion Hotel Mackay Marina
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Ranked #6 of 30 Hotels in Mackay
A recent review
5 of 5 stars reviewed 1 week ago
Equivoco Queensland
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159 reviews from our community

Traveler rating
    63
    37
    34
    14
    11
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19
49
11
60
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Queensland
Top Contributor
65 reviews 65 reviews
45 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The approach to the Clarion Hotel was inauspicious, passing industrial areas, but the hotel was a delight. It was clean, bright and smelled fresh. I was surprised when one of the very friendly staff told me that it was to be refurbished shortly - I thought it was new. My room was on an upper floor overlooking the marina. If... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Equivoco Thanks for your feedback, I am glad that you enjoyed your stay. We are indeed refurbishing the hotel and should be finished early next year, I hope that you will return soon to see the improvements. More 

Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The service of the staff and building were excellent and the rooms are above board and the staff were most helpful with all my inquires and question, the complimentary wifi was high speed and without lag

Was this review helpful? Yes 2
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Chris M Thanks for this great review, your feedback is greatly appreciated. I will forward your comments on to our staff and I hope that we will be seeing you again soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What can I say but the rooms are clean and tidy every room has a view breakfast is first class and the beds are comfortable and the staff are helpful and friendly I would recommend this motel to everyone

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Wayne F Thank you for your review it was great to read that your stay with us was such a good one and I hope to welcome you back in the near future. More 

Yeppoon, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First I booked a superior spa suite on there website and ended up with a superior 1 bedroom apartment?? I was offered a refund when I called but stayed with the room I had been given as it was meant to have great sea and marina views. . Well the view we payed for was mainly industrial sheds and a... More 

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
136 reviews 136 reviews
49 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice location and lovely check in. The room was a bit disapointing in that the chair was so stained and dirty I wouldnt use it!! The room service med rare steak was very well done and not cheap and the breakfast average. No furniture on the balcony to enjoy the views?? The rest was pretty good a with a few... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear pptuck Thank you for your review, your comments have been noted. My apologies for the balcony furniture this is for health and safety reasons. My apologies also for the steak I have given this information to the chef, who will I am certain, use this information to improve our service We are in the process of refurbishing our rooms,... More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The 4th floor spa suite singlehanded renewed our faith in Mackay for a short stay visit. Having stayed in the CBD previously for work/leisure, we were very pleasantly surprised by the sea change. Cleanliness, hospitality, spacious, well appointed rooms and comfortable beds made this a value for money stay. The only thing missing was the verandah seating. I have assumed... More 

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Astrid and Glen Thank you for your wonderful review, I am glad that your stay with us was such an enjoyable one and I hope to welcome you back in the near future. More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Asked for a room that was big enough for two adults and one child with water views. Apparently the only rooms big enough for that amount of people is at the back of the hotel with very limited water views. So much potential wasted. Saving grace was the cocktail bar by the pool.

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear AnneDell Thank you for your feedback. We are in the process of refurbishment and one of the changes we will be making is to add sleeper couches to our spa rooms. This change will give you a room with excellent views and enough space for the family. My apologies that your stay with us was not up to expectation... More 

Scarborough, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you like being away from the CBD, then you will enjoy staying out at the Clarion. There is no traffic or pedestrian noise to contend with and I have always managed to sleep well here esp when doing nightshift and sleeping in the day. The room and the kitchen are well appointed. The beds are comfortable. The close by... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear rmcooke Thank you for the great review and your ongoing patronage. We look forward to your next visit. More 

1 review
3 of 5 stars Reviewed November 9, 2014

The staff were lovely enough, hotel smelt beautiful & had ample secure parking available. Although I was expecting a little more from the room...our carpet was very stained, put me off wandering what it was!! The 'balcony' is more like a viewing platform, even though it was very small & our view was mostly of big white silos, a hardstand... More 

Was this review helpful? Yes
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear TK812014 Thank you for your review and comments we appreciate your feedback. At the moment we are in the process of a refurbishment, the carpets being the first to go. Unfortunately we do not have furniture on our balconies due to saftey concerns. For your next stay may I suggest one of our Superior spa rooms they have excellent... More 

Ayr
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 30, 2014

My husband and I enjoyed our stay here in a studio room on the 6th floor. We were on the side of the hotel and had a lovely view of the marina and ocean which would have been even more enjoyable if the balcony had an outdoor setting for Afternoon drinks. The room was clean with very comfortable beds and... More 

Was this review helpful? Yes 1
Gardiner B, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Glenda A Thank you for this great review. It was great to read your comments, sorry about the balcony furniture this is for safety reasons. I am glad that your stay with us was a pleasant one and I hope to welcome you back in the near future. More 

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Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Phone Number:
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Clarion Hotel Mackay Marina 4.5*
Number of rooms: 79
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Also Known As:
Clarion Mackay
Mackay Clarion
Hotel Style:
#2 Luxury Hotel in Mackay
#3 On the Beach Hotel in Mackay

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