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All 29 Mackay hotels

Alara Motor Inn

4.0 of 5 Hotel   |   52 Nebo Road, Mackay, Queensland 4740, Australia
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71%
Ranked #8 of 29 Hotels in Mackay
A recent review
5 of 5 stars reviewed 2 weeks ago
Carmen M Cairns, Queensland, Australia
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21 reviews from our community

Traveler rating
    8
    7
    3
    3
    0
See reviews for
3
7
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Cairns, Queensland, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved this place so neat and tidy and very clean and smelled beautiful . Comfy beds lovely hot water . Great location of the highway but l couldn't even hear the cars l would stay there again and would recommend it to everyone.And very freindly staff.

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Perth, Australia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 13, 2014

Nice room, my wife was unhappy with the bed and we were given a different room with no hesitation. The hotel is right under the flight path for Mackay airport so is a bit noisy at times but we did not loose any sleep from it. Was not happy with my meal in the restaurant. Small portions and over cooked.... More

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Southampton, United Kingdom
Top Contributor
86 reviews 86 reviews
84 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 15, 2014

On the Bruce Highway on the south of Macay. on the Motel strip. It looks inviting as you approach. Warm and friendly check in. Our room was quite large and well fitted and spotless as was the bathroom.The rooms are in a courtyard setting and do not get any highway noise, its is however on the flight path to the... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you for your review. Hope you had a wonderful time in Mackay and the rest of you travels. Kind Regards Kelly Davidson More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

The motel had just been reopened after being closed for two weeks at Christmas. Room was a bit hot and the air con lacked the cooling capacity to bring the temp down. Ended up sleeping on top of the bed, which was comfy enough. This is an older motel that has been generally well looked after. It should also be... More

Was this review helpful? Yes 2
AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you for your review. I would first like to apologies that the air-conditioner was not working properly. Thank you for informing us of the problem. We have since scheduled to have all our air-conditioners serviced this week. The property was built over 30 years ago however the rooms were all refurbished in 2010. We have subsequently also replaced the... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

My mother and I were on a road trip, starting from Airlie Beach, we headed through proserpine and wanted to stay in Mackay. I used bookings.com to find accommodation, and this place was one of the nicest and still reasonably priced places to stay. I booked online and arrived within an hour. We were greeted my a lovely lady, I... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Afternoon, I hope you enjoyed the rest of your road trip. This review is delighting to read, even more so as I was away on holidays when you stayed with us. Thank you for your lovely review and I will make sure it is seen by (Nicky) the receptionist on duty on your arrival. Thank you again. Kind Regards,... More

Senior Contributor
22 reviews 22 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

I overnighted here for work and arrived on the last flight into Mackay at about 10pm. Earlier that day, a courtesy call ensured my booking was still required, arrangements were made for dinner to be in my room when I arrived and my breakfast order was also taken. Provision was made for me to warm up my dinner in my... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Afternoon, Thank you for your post on trip advisor and appreciated of our services. Here at the Alara Motor Inn we do try to make your time away from home, as homely as possible. We hope we can be of service for your next trip to Mackay. Thanks again, Kelly Davidson Management More

Echuca, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2013

We arrived on an early flight and were able to gain early access to our room, despite saying we would be happy to just drop off our bags and be on our way for a while. We stayed in a spa room which was large, well appointed and very, very comfortable. I read a book by the pool which is... More

Was this review helpful? Yes 1
AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you for such an execellent review we are pleased you enjoyed your time at the Alara Motor Inn. We hope we can welcome you again one day soon. Thanks again, Kelly Davidson Management More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2013 via mobile

Mackay is a mining hub in Queensland, and as such has a very competitive (and relatively pricy) Hotel/Motel market. I have nothing but praise for the Alara. Although set up as a motel, the facility definitely has a hotel feel to it. Great service with being able to order room service whilst I was driving down, so was hot and... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Evening, Thank you for your post on trip advisor, I am delighted to hear you enjoyed your meal and that you didn't arrive too late. Thank you for such an execellent review we are pleased you enjoyed your time at the Alara Motor Inn We look forward to see you again. Thanks again, Kelly Davidson Management More

Pine Rivers
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed here on my last business trip to the area and found the staff friendly and location handy to where I had to do business. Not the cheapest but not the most expensive hotel in Mackay. Happily stay here again, What you must remember this is a boom town due to mines so accommodation prices here will be a bit... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Evening, Thank you for your post on trip advisor, I apologies for my reply was not sooner. Here at the Alara Motor Inn we love feed back as it is the best way to improve the service we are providing. We are glad you enjoyed your stay and we look forward to see you again next time you are... More

Victoria Point, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2013

I traveled to Mackay for work, I stopped overnight at the Alara, and was very surprised how good the motel was. As with any mining based towns, you pay extra for everything, but overall, I would return back to the Alara next time I'm in town.

Was this review helpful? Yes
AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Morning, Thank you for your post on trip advisor. We are always delighed when we recieve reviews and even more so when they are positive. We are glad you enjoyed your stay and we look forward to see you again next time you are in Mackay. Thank you Kelly Davidson Manager. More

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Additional Information about Alara Motor Inn

Address: 52 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alara Motor Inn 4*
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