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Alara Motor Inn

52 Nebo Road, Mackay, Queensland 4740, Australia
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Alara Motor Inn
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Ranked #16 of 32 Hotels in Mackay
A recent review
3 of 5 stars reviewed 2 weeks ago
Kelvin L Dunedin, New Zealand
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31 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairns, Australia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I've given a poor rating not because of the motel itself, but because of the service I received on check-out. We got in very late (as we were driving from Brisbane) and left the following morning around 9.30am. We had a good sleep and it was a good room, with everything you need to get a good night's rest on... More 

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Dunedin, New Zealand
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a couple of nights here on a trip down the coast. The unit was tidy and recently modernised and comfortable. It is literally on the flight path for the planes coming into the airport, which start at about 6.00am and finish at about 10.30pm. The other issue was the workers that also stay here - nice people, but... More 

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Central Coast
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night on our trip from Sydney to Cairns and back . Modern and comfortable with friendly staff . On the main road so make sure you get a room at the rear of the motel as the trucks at night are very noisy .

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 2, 2015

Stayed three nights at the Alara Motor Inn at the end of april. The room was very spacious, comfortable bed , very clean rooms and lovely hot water. The staff were exceptionally friendly , helpful and polite. Would recommend this place to any traveller and would stay there again.

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Kent
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

Stayed here recently on a road trip in Queensland. There was a microwave, a fridge which was stocked like a hotel mini bar and no sink. We had been used to these facilities at other motels to was dishes, store food etc and this was not so easy here. The hot water in the wash hand basin was almost boiling,... More 

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Moranbah, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 17, 2015

Stayed for one night, travelled as family with two adults ad two teens. Stayed in family room with a seperate second bedroom, nice size. Nicely painted courtyard, aircon good, shower pressure not great but not a dribble either. Bed comfy, slept well. Only con was the man who served me, his customer service skills were so bad we were laughing... More 

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Rockhampton, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 7, 2014

The staff were amazing to deal with before our stay and during - the late check in was great as we had travelled up later than expected. The room was big - seemed bigger than an average room. Everything was nicely presented. Only issue was the lighting in the bathroom but this isn't a game changer. We had a nice... More 

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AlaraManager, Front Office Manager at Alara Motor Inn, responded to this review

Thank you for such a positive review. We are very lucky to have such hard working and dedicated staff to make your experience here with us such a pleasant one. More 

Brisbane, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 29, 2014

This one hotel of many along the Nebo Road approach to Mackay CBD. Like most of the hotels on this stretch, it's under the flight path, so can get a bit noisy if you're in the rooms during the day. It's clean and well looked after, with freindly staff, which is a good enough reason to come back again... ...however,... More 

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AlaraManager, Front Office Manager at Alara Motor Inn, responded to this review

Thank you for taking the time to post your review, we are always happy to recieve feed back so we can find ways to improve our services to all our valued guests. More 

Sydney, Australia
Level Contributor
73 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed October 18, 2014

My wife and I recently stayed here twice during a visit to Far North Qld. Both stays were consistentely good, and the rooms are a pleasant suprise when you open the door. Like most older hotels in country areas, the outside of the buildings are normally quite old (understandable), but its when you open the door to your unit, that's... More 

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Mitch we always enjoy hearing stories about customers stay, we do respect your feed back. Our staff aim to make your stay at Alara as homely as possible. As you can appreciate aircraft noise is beyond our control but as you rightly pointed out schedule services operate within a reasonable time frame. We welcome you back should you be passing... More 

Perth, Australia
Level Contributor
102 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 13, 2014

Our family room consisted of a Queen bed in the main room with a bar fridge and microwave, a separate twin bedroom and a bathroom. It was very clean and spacious for a motel and we couldn't hear any noise from the road (our unit was at the rear).

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you personally for taking the time to place a review on TripAdvisor. We greatly appreciate feed back. We do pride ourselves in our Customer service in all areas and we work as a team to make everyone's stay as pleasant as possible. We welcome you back again in the near future. Kind regards Chris More 

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