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All 25 Mackay hotels

Alara Motor Inn

4.0 of 5 Hotel   |   52 Nebo Road, Mackay, Queensland 4740, Australia
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Alara Motor Inn
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72%
Ranked #3 of 25 hotels in Mackay
A recent review
4 of 5 stars reviewed 5 days ago
Sirleeolgit Southampton, United Kingdom
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19 people have reviewed this hotel

Traveler rating
    7
    7
    2
    3
    0
See reviews for
2
6
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Southampton, United Kingdom
Top Contributor
79 reviews 79 reviews
77 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On the Bruce Highway on the south of Macay. on the Motel strip. It looks inviting as you approach. Warm and friendly check in. Our room was quite large and well fitted and spotless as was the bathroom.The rooms are in a courtyard setting and do not get any highway noise, its is however on the flight path to the... More

Was this review helpful? Yes
Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 7, 2014

The motel had just been reopened after being closed for two weeks at Christmas. Room was a bit hot and the air con lacked the cooling capacity to bring the temp down. Ended up sleeping on top of the bed, which was comfy enough. This is an older motel that has been generally well looked after. It should also be... More

Was this review helpful? Yes 2
AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you for your review. I would first like to apologies that the air-conditioner was not working properly. Thank you for informing us of the problem. We have since scheduled to have all our air-conditioners serviced this week. The property was built over 30 years ago however the rooms were all refurbished in 2010. We have subsequently also replaced the... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

My mother and I were on a road trip, starting from Airlie Beach, we headed through proserpine and wanted to stay in Mackay. I used bookings.com to find accommodation, and this place was one of the nicest and still reasonably priced places to stay. I booked online and arrived within an hour. We were greeted my a lovely lady, I... More

Was this review helpful? Yes
AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Afternoon, I hope you enjoyed the rest of your road trip. This review is delighting to read, even more so as I was away on holidays when you stayed with us. Thank you for your lovely review and I will make sure it is seen by (Nicky) the receptionist on duty on your arrival. Thank you again. Kind Regards,... More

Senior Contributor
22 reviews 22 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

I overnighted here for work and arrived on the last flight into Mackay at about 10pm. Earlier that day, a courtesy call ensured my booking was still required, arrangements were made for dinner to be in my room when I arrived and my breakfast order was also taken. Provision was made for me to warm up my dinner in my... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Afternoon, Thank you for your post on trip advisor and appreciated of our services. Here at the Alara Motor Inn we do try to make your time away from home, as homely as possible. We hope we can be of service for your next trip to Mackay. Thanks again, Kelly Davidson Management More

Echuca, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 19, 2013

We arrived on an early flight and were able to gain early access to our room, despite saying we would be happy to just drop off our bags and be on our way for a while. We stayed in a spa room which was large, well appointed and very, very comfortable. I read a book by the pool which is... More

Was this review helpful? Yes 1
AlaraManager, Manager at Alara Motor Inn, responded to this review

Thank you for such an execellent review we are pleased you enjoyed your time at the Alara Motor Inn. We hope we can welcome you again one day soon. Thanks again, Kelly Davidson Management More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2013 via mobile

Mackay is a mining hub in Queensland, and as such has a very competitive (and relatively pricy) Hotel/Motel market. I have nothing but praise for the Alara. Although set up as a motel, the facility definitely has a hotel feel to it. Great service with being able to order room service whilst I was driving down, so was hot and... More

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AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Evening, Thank you for your post on trip advisor, I am delighted to hear you enjoyed your meal and that you didn't arrive too late. Thank you for such an execellent review we are pleased you enjoyed your time at the Alara Motor Inn We look forward to see you again. Thanks again, Kelly Davidson Management More

Pine Rivers
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed here on my last business trip to the area and found the staff friendly and location handy to where I had to do business. Not the cheapest but not the most expensive hotel in Mackay. Happily stay here again, What you must remember this is a boom town due to mines so accommodation prices here will be a bit... More

Was this review helpful? Yes
AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Evening, Thank you for your post on trip advisor, I apologies for my reply was not sooner. Here at the Alara Motor Inn we love feed back as it is the best way to improve the service we are providing. We are glad you enjoyed your stay and we look forward to see you again next time you are... More

Victoria Point, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2013

I traveled to Mackay for work, I stopped overnight at the Alara, and was very surprised how good the motel was. As with any mining based towns, you pay extra for everything, but overall, I would return back to the Alara next time I'm in town.

Was this review helpful? Yes
AlaraManager, Manager at Alara Motor Inn, responded to this review

Good Morning, Thank you for your post on trip advisor. We are always delighed when we recieve reviews and even more so when they are positive. We are glad you enjoyed your stay and we look forward to see you again next time you are in Mackay. Thank you Kelly Davidson Manager. More

GOLD COAST
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2012

My wife and I stayed with you on the 19th &20th oct. We normally stay in hotels because of our previous experiences of bad motels throughout Australia. We were pleasantly surprised with our stay at ALARA it started with the very pleasant helpful lady at reception who while dealing with me took 2 phone calls and rather than make me... More

Was this review helpful? Yes 1
AlaraManager, Manager at Alara Motor Inn, responded to this review

Hi Wayne, Thank you for your lovely review. I am very pleased to hear that you enjoyed your stay with us and would stay again. I apologies for my late reply, your review is appreciated. We hope we can look after you again in the near future. Kind Regards Kelly Davidson More

Cairns
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 28, 2012

My husband and I were driving from Cairns to the Sunshine Coast and back in four days; so it was a round trip. Because of that we were wanting to stay at a decent motel each night as we needed a good nights rest each night. I booked this motel for two nights (not consecutive) approximately 4-7 days in advance.... More

Was this review helpful? Yes 1
AlaraManager, Manager at Alara Motor Inn, responded to this review

Hi Bianca, Thank you for posting a review. I would like to sincerely apologies that you were not satisfied with your stay with us. Our Queen Executive disabled access room is the last room sold as our normal Queen rooms. I would like to thank you for your feed back as we previously have not informed guest that they are... More

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Additional Information about Alara Motor Inn

Address: 52 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 25 hotels in Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alara Motor Inn 4*
Official Description (provided by the hotel):
The Alara Motor Inn staff are dedicated to providing you with exceptional, friendly service ensuring you an enjoyable and comfortable stay. The Alara Motor Inn is a beautifully presented 4 star hotel, located 3 minutes drive from the heart of Mackay on the main thoroughfare of Nebo Road (Highway 1). There are 41 ground floor units at the Alara Motor Inn. Every room features a queen size bed and air conditioning, remote control 32" Plasma TV as well as cable television and secure broadband connection points.For your convenience each room has a hair dryer, iron and ironing board as well as tea and coffee making facilities, minibar and undercover, offstreet parking. For your comfort, all of our units are non-smoking.The onsite pool is available for guest use all year round. Our Restaurant is open Monday - Thursday evenings and Monday - Friday mornings. We have a charge back facility organised with another resort 300m down the road for meal service outside our restaurant opening hours. If you would like any information on different room types or facilities please don't hesitate to contact us. ... more   less 
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