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Reef Resort Mackay

166-170 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
Reef Resort Mackay
Best prices for: 1 room 1 guest
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Ranked #17 of 31 Hotels in Mackay
A recent review
3 of 5 stars Reviewed April 3, 2015
Keeley B
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21 reviews from our community

Traveler rating
    2
    11
    8
    0
    0
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3
7
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (21)
  • Mar-May only
    (5)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (2)
  • Dec-Feb only
    (7)
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2 reviews
3 of 5 stars Reviewed April 3, 2015

Was no hot water in arrival as was being repaired, of course I had a baby so had just done a number 3 and needing showering! Then when got water finally back on went to put him in shower to discover hairs all on the floor. Our room was very tired, had a terrible smell. Bed was extremely hard. Very... More 

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Uppermill, United Kingdom
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 19, 2015

Had a one night's stay for passing through the area. I found it clean and well presented. It give a good value for money. I liked the idea of a comment slip in the room, to allow you to point out any elements that need attention.

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Stayed just the one night with the family. Had the family room which was ok. Had two sections one with three single beds and another with a double and a single. The air conditioners weren't on when we arrived so room was quiet warm and took a bit to cool down. The second tv remote didn't work and there was... More 

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Collinsville, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 1, 2014

This motel was pleasant. The evening meal was really nice, I had fish and salad. The room was clean and traffic noise was not an issue. When I checked in, the lady on reception was pleasant and courteous. Nothing to write home about, but did the job.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2014

Great place to stay for the night while driving through. Clean rooms, showers, perfect parking and lovely staff. The location is great if your just passing through as it's situated on the Bruce highway. For once I have found a motel that serves amazing food too! This will be my regular motel during mackay stop overs.

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Kuranda
Top Contributor
86 reviews 86 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 2, 2014

The motel is located on Nebo Road in a forest of motels ranging from the downright dingy to quite upmarkey establishments. I picked this one at random and was pleasently surprised at what I got. The facitily is quite dated but that said, everything worked, the bed was comfortable, and there was no traffic noise even though it is on... More 

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Brisbane, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 2, 2014

We were passing through Mackay and looked for a reasonable motel at a reasonable tariff this fits the bill comfy bed and good sized room. Shamrock hotel opposite has good meals so you can park the car, enjoy a beer and a good meal.

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ADELAIDE
Top Contributor
65 reviews 65 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 30, 2014

We stayed here one night. Although the spa bath was good, the room itself had a rather unpleasant smell. The WiFi did not work and the cable channels did not work on the main TV. We would look for somewhere else if we return to Mackay. .

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Rockhampton, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 18, 2013

Went to Mackay to visit family. Stayed at Reef Resort in Mackay. The service was excellent. Room was fresh and clean. Loved the pool. Was an awefully hot day, so a refreshing swim in the pool was excellent. The room was comfortable. All amenities were as we expected. Enjoyed our stay. Will definitely stay there again.

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Brisbane, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 13, 2013

The best word for this accommodation is 'adequate' - it is reasonably clean, comfortable and in a central location. To call it a resort is a bit of stretch though! The service from the front desk is warm and friendly. Some attention to detail from the staff that clean the rooms would be helpful (for example, the lightbulb in my... More 

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