We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 25 Mackay hotels

Reef Resort Mackay

3.5 of 5 Resort   |   166-170 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
Save Saved
You added Reef Resort Mackay to your Saves list
Reef Resort Mackay
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com AMOMA.com Otel.com
Ranked #15 of 25 hotels in Mackay
A recent review
5 of 5 stars Reviewed December 18, 2013
Len E Rockhampton, Australia
Write a Review

13 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Any
English first
Rockhampton, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2013

Went to Mackay to visit family. Stayed at Reef Resort in Mackay. The service was excellent. Room was fresh and clean. Loved the pool. Was an awefully hot day, so a refreshing swim in the pool was excellent. The room was comfortable. All amenities were as we expected. Enjoyed our stay. Will definitely stay there again.

Was this review helpful? Yes 1
Brisbane, Australia
18 reviews 18 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 13, 2013

The best word for this accommodation is 'adequate' - it is reasonably clean, comfortable and in a central location. To call it a resort is a bit of stretch though! The service from the front desk is warm and friendly. Some attention to detail from the staff that clean the rooms would be helpful (for example, the lightbulb in my... More

Was this review helpful? Yes
Townsville, Australia
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2013

This hotel was very clean and spacious. The bed was comfortable and having a separate area with a tv and couch is definitely a bonus. The spa bath was amazing and great way to relax. the service was excellent and the grounds were very tidy. Would stay here again.

Was this review helpful? Yes
Rockhampton, Australia
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 11, 2013

Clean rooms, great service. Rooms need updating though. Kitchen is extremely accommodating. Arrived late and they kept the resturant open for us. Bed was a little hard. Motel served it's purpose. Would only stay here fir business. Definitely not a holiday resort.

Was this review helpful? Yes
Cairns, Queensland, Australia
Top Contributor
76 reviews 76 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 11, 2013

We went to Mackay as my son was playing Rep football. Knowing of this motel for sometime I decided to give it a go. On arrival the reception was cordial, the room was comfortable and more importantly very clean. The motel is in a great position being close to shops and a pub across the road. We were a little... More

Was this review helpful? Yes 1
Brisbane, Australia
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2012

We stayed only one night, but had nothing to complain about. The motel was very clean and quiet. The aircon worked well. Our room was out the back so we didn't hear traffic. We didnot eat there. Would stay here again if needed, as the price was reasonable at $130.

Was this review helpful? Yes 1
Mackay, Australia
Top Contributor
59 reviews 59 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 10, 2011

Reef resort, my partner & I only stayed one night. It was clean & comfortable, although the room wasn't well lit, which isn't great when you are trying to do make up etc. Close to town & other restaurants. Overall fairly good, but not excellent.

Was this review helpful? Yes 1
Top Contributor
66 reviews 66 reviews
38 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed August 1, 2011

Nothing flash here; a bit expensive for what you get - but hey - blame the mining boom - not the motel!!! This is a very comfortable, well run establishment that is central to everything in the city of Mackay. There is a good pub across the road; pleasant meals at pub prices. The motel offers a great breakfast via... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 12, 2011 via mobile

Service was ok. Room was tidy and neat, but had a lingering smell of damp. Roomwas close to road so could hear the traffic, but was not decernable. Restaurant was nice. Food was well cooked and decent.

Was this review helpful? Yes
Canberra, Australia
Top Contributor
57 reviews 57 reviews
51 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 21, 2009

We selected this motel for two reasons - Best Western so you generally know that the quality will be fine (and it was) and secondly it was close to the friends we were visting. We had no complaints at all - the staff were friendly and the room was kept to a good standard for the three nights we stayed.... More

Was this review helpful? Yes 2

Been to Reef Resort Mackay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Reef Resort Mackay

Also Known As:
Best Western Mackay
Mackay Best Western
Address: 166-170 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Bar / Lounge Free Parking Restaurant Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Mackay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Reef Resort Mackay 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA and Otel so you can book your Reef Resort Mackay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Reef Resort Mackay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.