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All 29 Mackay hotels

Reef Resort Mackay

3.5 of 5 Resort   |   166-170 Nebo Road, Mackay, Queensland 4740, Australia
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Reef Resort Mackay
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Ranked #15 of 29 hotels in Mackay
A recent review
4 of 5 stars reviewed 2 weeks ago
Z_FNQ Kuranda
  • Reviews (16)
  • Photos (9)
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16 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
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English first
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The motel is located on Nebo Road in a forest of motels ranging from the downright dingy to quite upmarkey establishments. I picked this one at random and was pleasently surprised at what I got. The facitily is quite dated but that said, everything worked, the bed was comfortable, and there was no traffic noise even though it is on... More

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 2, 2014

We were passing through Mackay and looked for a reasonable motel at a reasonable tariff this fits the bill comfy bed and good sized room. Shamrock hotel opposite has good meals so you can park the car, enjoy a beer and a good meal.

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Senior Contributor
47 reviews 47 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 30, 2014

We stayed here one night. Although the spa bath was good, the room itself had a rather unpleasant smell. The WiFi did not work and the cable channels did not work on the main TV. We would look for somewhere else if we return to Mackay. .

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Rockhampton, Australia
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2013

Went to Mackay to visit family. Stayed at Reef Resort in Mackay. The service was excellent. Room was fresh and clean. Loved the pool. Was an awefully hot day, so a refreshing swim in the pool was excellent. The room was comfortable. All amenities were as we expected. Enjoyed our stay. Will definitely stay there again.

Was this review helpful? Yes 1
Brisbane, Australia
18 reviews 18 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 13, 2013

The best word for this accommodation is 'adequate' - it is reasonably clean, comfortable and in a central location. To call it a resort is a bit of stretch though! The service from the front desk is warm and friendly. Some attention to detail from the staff that clean the rooms would be helpful (for example, the lightbulb in my... More

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Townsville, Australia
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2013

This hotel was very clean and spacious. The bed was comfortable and having a separate area with a tv and couch is definitely a bonus. The spa bath was amazing and great way to relax. the service was excellent and the grounds were very tidy. Would stay here again.

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Rockhampton, Australia
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 11, 2013

Clean rooms, great service. Rooms need updating though. Kitchen is extremely accommodating. Arrived late and they kept the resturant open for us. Bed was a little hard. Motel served it's purpose. Would only stay here fir business. Definitely not a holiday resort.

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Cairns, Queensland, Australia
Top Contributor
91 reviews 91 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 11, 2013

We went to Mackay as my son was playing Rep football. Knowing of this motel for sometime I decided to give it a go. On arrival the reception was cordial, the room was comfortable and more importantly very clean. The motel is in a great position being close to shops and a pub across the road. We were a little... More

Was this review helpful? Yes 1
Brisbane, Australia
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 30, 2012

We stayed only one night, but had nothing to complain about. The motel was very clean and quiet. The aircon worked well. Our room was out the back so we didn't hear traffic. We didnot eat there. Would stay here again if needed, as the price was reasonable at $130.

Was this review helpful? Yes 1
Mackay, Australia
Top Contributor
68 reviews 68 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 10, 2011

Reef resort, my partner & I only stayed one night. It was clean & comfortable, although the room wasn't well lit, which isn't great when you are trying to do make up etc. Close to town & other restaurants. Overall fairly good, but not excellent.

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Additional Information about Reef Resort Mackay

Address: 166-170 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Reef Resort Mackay 3.5*
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Also Known As:
Best Western Mackay
Mackay Best Western

9 photos of this hotel

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Room/suite (3)
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  • At what time does the pool open each day?

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