We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Mackay hotels

Reef Resort Mackay

3.5 of 5 Resort   |   166-170 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
Reef Resort Mackay
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
You added Reef Resort Mackay to your Saves list
Ranked #14 of 30 Hotels in Mackay
A recent review
4 of 5 stars Reviewed January 4, 2015
202Casiel Melbourne, Australia
Write a Review

19 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed just the one night with the family. Had the family room which was ok. Had two sections one with three single beds and another with a double and a single. The air conditioners weren't on when we arrived so room was quiet warm and took a bit to cool down. The second tv remote didn't work and there was... More 

Was this review helpful? Yes
Collinsville, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 1, 2014

This motel was pleasant. The evening meal was really nice, I had fish and salad. The room was clean and traffic noise was not an issue. When I checked in, the lady on reception was pleasant and courteous. Nothing to write home about, but did the job.

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

Great place to stay for the night while driving through. Clean rooms, showers, perfect parking and lovely staff. The location is great if your just passing through as it's situated on the Bruce highway. For once I have found a motel that serves amazing food too! This will be my regular motel during mackay stop overs.

Was this review helpful? Yes 1
Top Contributor
76 reviews 76 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 2, 2014

The motel is located on Nebo Road in a forest of motels ranging from the downright dingy to quite upmarkey establishments. I picked this one at random and was pleasently surprised at what I got. The facitily is quite dated but that said, everything worked, the bed was comfortable, and there was no traffic noise even though it is on... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 2, 2014

We were passing through Mackay and looked for a reasonable motel at a reasonable tariff this fits the bill comfy bed and good sized room. Shamrock hotel opposite has good meals so you can park the car, enjoy a beer and a good meal.

Was this review helpful? Yes
Top Contributor
65 reviews 65 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 30, 2014

We stayed here one night. Although the spa bath was good, the room itself had a rather unpleasant smell. The WiFi did not work and the cable channels did not work on the main TV. We would look for somewhere else if we return to Mackay. .

Was this review helpful? Yes
Rockhampton, Australia
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 18, 2013

Went to Mackay to visit family. Stayed at Reef Resort in Mackay. The service was excellent. Room was fresh and clean. Loved the pool. Was an awefully hot day, so a refreshing swim in the pool was excellent. The room was comfortable. All amenities were as we expected. Enjoyed our stay. Will definitely stay there again.

Was this review helpful? Yes 1
Brisbane, Australia
18 reviews 18 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 13, 2013

The best word for this accommodation is 'adequate' - it is reasonably clean, comfortable and in a central location. To call it a resort is a bit of stretch though! The service from the front desk is warm and friendly. Some attention to detail from the staff that clean the rooms would be helpful (for example, the lightbulb in my... More 

Was this review helpful? Yes
Townsville, Australia
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 27, 2013

This hotel was very clean and spacious. The bed was comfortable and having a separate area with a tv and couch is definitely a bonus. The spa bath was amazing and great way to relax. the service was excellent and the grounds were very tidy. Would stay here again.

Was this review helpful? Yes
Rockhampton, Australia
19 reviews 19 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 11, 2013

Clean rooms, great service. Rooms need updating though. Kitchen is extremely accommodating. Arrived late and they kept the resturant open for us. Bed was a little hard. Motel served it's purpose. Would only stay here fir business. Definitely not a holiday resort.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Reef Resort Mackay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Reef Resort Mackay

Address: 166-170 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Reef Resort Mackay 3.5*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com, HotelsClick and Otel so you can book your Reef Resort Mackay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mackay
Mackay Best Western
Hotel Style:
#1 Top resorts Hotel in Mackay

10 photo of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1)
Room/suite (1)

Management photos: Courtesy of the property manager

All management photos (9)
Dining (1)
Hotel & grounds (4)
Pool/beach area (1)
Room/suite (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay