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Comfort Resort Blue Pacific

26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
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Comfort Resort Blue Pacific
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26 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (26)
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    (5)
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Mt Gravatt
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

It has been a great experience to stay in this awesome resort. To start with, it is located on one of the most beautiful beaches of Mackay. They have a nice park next to the beach with two bbq grills and a nice access to the beach. There was also a shower for who is interested to swim. There is... More 

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your very kind review. We are really pleased you enjoyed your stay and got to use most of our facilities. If you don't want to be in the hustle and bustle of town and enjoy peace and quiet, with views and a nice sandy beach, we are it. We look forward to welcoming you back soon. More 

Bli Bli, Queensland, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 25, 2014

Stayed a few nights mid-week for business purposes. I found the apartment to be clean and well-catered for. The staff were very friendly, pleasant and quite funny. It is WELL worth the short drive from Mackay CBD to stay in such a fantastic location right on the best beach Mackay can offer. Restaurants and pub closeby.

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you Sean for your kind review. We are glad that you enjoyed your stay and look forward to welcoming you back soon. You must have met Cyclone Cath at reception, she keeps us all entertained!! More 

Canberra, Australia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 6, 2014

The 2 bedroom units were tidy and clean but rooms and outside are dates. We only stayed 1 night and used points. Very quiet when you compare it to Dolphin Heads so it worked for us. Great direct beach access.

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay. Yes, we are an older style resort from the outside, are set in a very quiet and lush surrounds and pride ourselves on the cleanliness of our rooms. We have upgraded all bathrooms, soft furnishings and repainted in all of our 2 bedroom units and are currently... More 

Sydney
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

Ended up with the back under side of a house that was converted into a room kind of like a bunker really. Very basic room with a bathroom the size of a caravan toilet leaving almost no space to brush my teeth or dry yourself... Had the customary 3 packets of single serve instant coffee that are never topped up,... More 

Was this review helpful? Yes 1
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is a real shame you felt this way and never discussed this with us during your stay for QME, something we would have reasonably expected from someone that works in a service industry. We are holiday units and you may have expected it to be the same as a normal motel. In holiday units... More 

Travelers are raving about these Mackay hotels

Windsor
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 28, 2014

Way too expensive for what you get!! My husband, kids & I stayed here for one night last November, the unit we got was dated, not that clean, and not very pleasant. Swimming pools are tiny!! The service we received on check-in was appalling. We were not even given the wifi code and when we tried to call and get... More 

Was this review helpful? Yes 3
tripnallover, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is unfortunate that it has taken you 6 months to write this, but never raised anything with us during your stay or on check out, so we are extremely disappointed to find out about it in this manner. Our phones are manned 24hrs per day so we are unsure of why you couldn't reach... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed January 26, 2014

I was after a weekend away in between a month long work trip & found Blue Pacific online. I booked a studio apartment. When I arrived, I got talking to the owner & told her how much I just needed to relax., She upgraded me to a spa suite! The room is large enough for 2 adults, has a fridge/freezer... More 

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is great to see you had a wonderful, quiet time and look forward to welcoming you back soon. More 

Brisbane
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

The owners (I assume they are the owners that are on reception) are very friendly and obliging, a pleasure to deal with. The beach views from the grassy BBQ area are beautiful, creating a very relaxing atmosphere. Great stay.

Was this review helpful? Yes 1
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Hi Sarah, Thank you for your review. Great to see you enjoyed your stay and our little piece of paradise on the ocean. We look forward to welcoming you back soon. More 

Auckland Region, New Zealand
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed at this hotel complex recently, we have stayed there once before. I had asked for a room upgrade which they did. Last time we had a studio room, so asked for a one bedroom, which we were really pleased as they gave us a unit right by the beach!! It was great, you could sit out on the... More 

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Dear Joan, Thank you for your review. Yes, we also believe that our beachfront units are the way to go. Great to see that you enjoyed your upgrade, which in this instance was possible. We look forward to welcoming you back soon. More 

Birmingham, UK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 23, 2013 via mobile

I had to stay in Blacks Beach for a wedding and the Blue Pacific Comfort Resort was really very comfortable, the accomodation was small and self enclosed but perfect for what I needed, bathroom was really spacious with a great shower! The beach area was beautifully maintained and peaceful and delightful, this was possibly my favourite part... However I could... More 

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. We are pleased you enjoyed yourself. We are wondering about the "little extra charges" though, as the only thing we can charge you for is the minibar and phone calls. WiFi is free and so are the BBQ's, so if you have some time please email us in regards of the extra's you are referring... More 

Townsville, Australia
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 23, 2013

Had to travel to Mackay for work and seeing as though it was the school holidays thought it would be great to take the family so we booked off the internet. It is far enough out of town to be very quiet and close enough that it is only a 20 minute drive in the morning. The beach is perfect... More 

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Hi Andrew, thank you for your review. We are really pleased you liked the room and resort. We look forward to seeing you back again in the future. More 

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