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All 28 Mackay hotels

Comfort Resort Blue Pacific

3.0 of 5 Resort   |   26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
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Comfort Resort Blue Pacific
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39%
Ranked #23 of 28 hotels in Mackay
A recent review
5 of 5 stars Reviewed January 26, 2014
nmb72 Brisbane, Australia
  • Overview
  • Reviews (23)
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23 people have reviewed this hotel

Traveler rating
    6
    3
    5
    5
    4
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6
4
Solo
0
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Sydney
Contributor
12 reviews 12 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

Ended up with the back under side of a house that was converted into a room kind of like a bunker really. Very basic room with a bathroom the size of a caravan toilet leaving almost no space to brush my teeth or dry yourself... Had the customary 3 packets of single serve instant coffee that are never topped up,... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is a real shame you felt this way and never discussed this with us during your stay for QME, something we would have reasonably expected from someone that works in a service industry. We are holiday units and you may have expected it to be the same as a normal motel. In holiday units... More

Windsor
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 28, 2014

Way too expensive for what you get!! My husband, kids & I stayed here for one night last November, the unit we got was dated, not that clean, and not very pleasant. Swimming pools are tiny!! The service we received on check-in was appalling. We were not even given the wifi code and when we tried to call and get... More

Was this review helpful? Yes 2
tripnallover, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is unfortunate that it has taken you 6 months to write this, but never raised anything with us during your stay or on check out, so we are extremely disappointed to find out about it in this manner. Our phones are manned 24hrs per day so we are unsure of why you couldn't reach... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed January 26, 2014

I was after a weekend away in between a month long work trip & found Blue Pacific online. I booked a studio apartment. When I arrived, I got talking to the owner & told her how much I just needed to relax., She upgraded me to a spa suite! The room is large enough for 2 adults, has a fridge/freezer... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is great to see you had a wonderful, quiet time and look forward to welcoming you back soon. More

Brisbane
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

The owners (I assume they are the owners that are on reception) are very friendly and obliging, a pleasure to deal with. The beach views from the grassy BBQ area are beautiful, creating a very relaxing atmosphere. Great stay.

Was this review helpful? Yes 1
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Hi Sarah, Thank you for your review. Great to see you enjoyed your stay and our little piece of paradise on the ocean. We look forward to welcoming you back soon. More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed October 21, 2013

We stayed at this hotel complex recently, we have stayed there once before. I had asked for a room upgrade which they did. Last time we had a studio room, so asked for a one bedroom, which we were really pleased as they gave us a unit right by the beach!! It was great, you could sit out on the... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Dear Joan, Thank you for your review. Yes, we also believe that our beachfront units are the way to go. Great to see that you enjoyed your upgrade, which in this instance was possible. We look forward to welcoming you back soon. More

Birmingham, UK
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 23, 2013 via mobile

I had to stay in Blacks Beach for a wedding and the Blue Pacific Comfort Resort was really very comfortable, the accomodation was small and self enclosed but perfect for what I needed, bathroom was really spacious with a great shower! The beach area was beautifully maintained and peaceful and delightful, this was possibly my favourite part... However I could... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. We are pleased you enjoyed yourself. We are wondering about the "little extra charges" though, as the only thing we can charge you for is the minibar and phone calls. WiFi is free and so are the BBQ's, so if you have some time please email us in regards of the extra's you are referring... More

Townsville, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 23, 2013

Had to travel to Mackay for work and seeing as though it was the school holidays thought it would be great to take the family so we booked off the internet. It is far enough out of town to be very quiet and close enough that it is only a 20 minute drive in the morning. The beach is perfect... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Hi Andrew, thank you for your review. We are really pleased you liked the room and resort. We look forward to seeing you back again in the future. More

Caloundra
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 31, 2013

I stayed here while in Mackay for work and I only asked for one thing of the person that books my accommodation and that was to not book me on that Noisey, non stop traffic ridden Nebo road.We looked and found this place and told her to book us in for 2 weeks. It was a nervous drive out to... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Hi Tony, Thank you for your review. We are pleased that you made us your home away from home. We look forward to welcoming you back. More

Wellington, NZ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2013

This place is truly awesome!! I stayed with my partner and it was so quiet. We were there for a concert and there were other people staying there for the same event; however, it didn't make the resort loud. I room was nice and big for a studio and the kitchen was great and everything we needed. The two pools... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. We are pleased you enjoyed your stay so much and look forward to welcoming you back soon. More

Australia
Top Contributor
60 reviews 60 reviews
57 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed March 11, 2013

Booked this "resort" at $270/night for a three star room. Not serviced. Is close to the beach. No meals available. Games room underneath the carport. Staff not very friendly. All in all an expensive, basic, no frills stay. Very disappointing.

Was this review helpful? Yes
4740, Owner at Comfort Resort Blue Pacific, responded to this review

Thank you for your review. It is unfortunate that you felt this way. The rate paid was an overnight rate in a 4 star AAA rated 2 bedroom unit, so we are unsure of what you mean by not servicing the room. The industry norm for these units is a service every 7 days, and as can be seen by... More

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Additional Information about Comfort Resort Blue Pacific

Address: 26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Resort Blue Pacific 3*
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Amenities

Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style
#3 Top resorts Hotel in Mackay #4 On the Beach Hotel in Mackay
Hotel Class
Official Description (provided by the hotel)
We offer Spacious self-contained Studio's, 1, 2 and 3 bedroom Apartments set in three acres of lush tropical gardens, right on the beach. We are situated on the Northern Beaches of Mackay, only 15 minutes drive from Mackay's CBD and we cater to both holiday and corporate guests. All 1, 2 & 3 bedroom apartments have full kitchens, Laundry, Foxtel, undercover parking at your front door and FREE WiFi. ... more   less 
Number of rooms
30

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