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All 29 Mackay hotels

Windmill Motel & Reception Centre

4.0 of 5 Hotel   |   5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
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Windmill Motel & Reception Centre
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48%
Ranked #21 of 29 hotels in Mackay
A recent review
5 of 5 stars reviewed 2 days ago
louisebull Brisbane, Australia
  • Overview
  • Reviews (63)
  • Photos (4)
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63 people have reviewed this hotel

Traveler rating
    6
    25
    18
    6
    8
See reviews for
18
11
4
17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is pretty new and a real bargain, with nice quiet rooms that are private with shutters. Some rooms have two queen beds in them. Staff were friendly and accommodating to requests for extra blankets. One thing though THE STEAK!! OMG! Stayed here a couple of times and the room service steak is the best I've ever had, grilled... More

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Bundaberg
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This motel is a little basic and noisy, not from traffic but other guests. Is a bit dated but was clean, dinner meals are quiet good, breakfast is basic. Staff could be friendlier but an average place to stay overnight. Don't get one of the adjoining rooms entrance as the banging door as the next door guests come through is... More

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Townsville
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The place is pretty average. Have stayed there twice one for an engagement and for a wedding. The staff were just so horribly rude on both occasions. I would never stay there again. Restaurant is overpriced. The good at the engagement and wedding was very average. We were told we would get a discount because we were with the wedding... More

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WindmillMotel, Front Office Manager at Windmill Motel & Reception Centre, responded to this review

Thank you for taking the time to review our motel. We appreciate you telling us the problem you had I am sorry to hear that your stay with us was a troubled one as a result of not being accommodating in your request. Our staff are always helpful to our guests with their requests and if issues are not resolved... More

Brisbane, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 3, 2014

I stopped at this hotel travelling up the east coast. It's clean and secure and importantly off the main road so is quiet for a restful sleep. Good location to stop in and get started again heading north. I did not dine here but would recommend the hotel.

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perth
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2014

We stayed in Nov 2013. We traveled from Perth to see our Grandson for his 2nd birthday. We could not fault the staff or rooms. We were so impressed with the pillows, we enquired where we could purchase some! I will be back in May 2014 for another stay.

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Swadlincote, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2014

We stopped at this hotel as part of our road trip from Brisbane to Cairns. A conveniently located comfortable hotel with large, if unspectacular rooms and an excellent restaurant. The weather was pretty much torrential rain for our overnight stop and we had a riverside room which was interesting but we were in no danger of flooding! Nothing to complain... More

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Taunton
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 29, 2013

Mackay was just a spot on the map when we booked our two nights at the Windmill. It was the fourth stop on our way south from Port Douglas to Coolangata. For the first time we were treated as customers rather than as friends. Mackay is a sprawling industrial city and this motel caters for the business men and women... More

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Yeppoon, Queensland, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 28, 2013

This motel is clean but that's the only positive. It is extremely overpriced. $225 per night for 2 Adults & 3 Children... all in one room with no cooking facility. The walls are thin and we could hear traffic noise all night. At 6am the clanging of dishes from the breakfast kitchen started. If you run a motel you need... More

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Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 27, 2013

Our stay was pleasant however the motel rooms are "just" motel rooms so way overpriced. Staff were courteous. We had dinner and found the food to be nothing special. Friendly waiter but food basic. We certainly could hav stayed somewhere better.

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Mackay, Australia
1 review
1 of 5 stars Reviewed December 4, 2013

We stayed here for my daughter's graduation function. On arriving I was immediately taken back by the unfriendly and rude reception we received. The receptionist was unhelpful and judgemental while we were making arrangements to oversee motel policies overlooked by the reception when I called to make the booking. We live north of mackay and often stay in the city..I... More

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Additional Information about Windmill Motel & Reception Centre

Address: 5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Windmill Motel & Reception Centre 4*
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Also Known As:
Best Western Mackay
Mackay Best Western

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Amenities

Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Luxury Hotel in Mackay
Hotel Class
Number of rooms
42

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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