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Windmill Motel & Reception Centre

5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
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Windmill Motel & Reception Centre
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Ranked #24 of 32 Hotels in Mackay
A recent review
4 of 5 stars Reviewed May 16, 2015
EvanJohn63 Melbourne, Australia
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 16, 2015

Family wedding was held here and we stayed for two nights. Apart from an issue with getting two keys to work for our room everything was fine. We stayed in a king room and the bed was comfy. The room was spacious, parking was undercover. The staff were helpful and friendly. The wedding was fantastic, from the lawn ceremony to... More 

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Gisborne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 8, 2015

Booked into the Windmill with little fuss, they upgraded me to an apartment for the same as a studio room, Shower was large and water strength was good. Room was clean. Bed was comfortable. Only odd thing was the motel was on both sides of the road, with room service not being able to be delivered to the other side... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

I've stayed at a number of hotels in Mackay and have been disappointed. The windmill is a beautiful place to stay. Really friendly and helpful staff. Clean rooms and surprisingly yummy food at the restaurant. Would have to be the best food in Mackay. The only thing i will say is that it's a little far out of town but... More 

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WindmillMotel, Manager at Windmill Motel & Reception Centre, responded to this review

It was lovely that you picked us to stay with in Mackay and we really do appreciate your comments, as all comments get passed on to our staff members so that we can maintain the best possible service at all levels at all times. Thanks again for your comments and we look forward to seeing you again when you stay... More 

Yeppoon, Australia
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 7, 2014

on the northern side of Mackay, this quiet hotel and apartments, offers comfortable rooms and apartments just off the highway. Nice surroundings, includes pool, large and quality restaurant and conference rooms.

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Noosa, Australia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 27, 2014

Mackay accommodation is expensive so it's no surprise to see that The Windmill is no exception. Good location if you have a car as a taxi to town will cost around $25. Only food outlet nearby is an horrendous Hungry Jacks outlet that you should not visit. Windmill is a good function venue but don't count on friendly staff apart... More 

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Airlie Beach, Australia
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 9, 2014

I have stayed here before a long time ago and did not like it at all. But I always give Hotels a chance to redeem themselves, Had to spend a night in Mackay, and had to be close to the hospital. Check in was good, the young girl was very nice. Got to the room, and not much had changed... More 

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Bowen Qld Au
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 5, 2014

Last night we enjoyed a great meal and quiet night. This motel is definitely Corporate Travel orientated. Staff in the restaurant were terrific both at dinner and breakfast. The meal was beautifully cooked and presented. Reception rang me shortly after leaving the Motel to let me know that I had left my phone charger in the room. I really appreciated... More 

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WindmillMotel, Front Office Manager at Windmill Motel & Reception Centre, responded to this review

Thank you for your recent review of our motel we are greatly appreciated of your comments. Also it is great to hear that you enjoyed your stay with us and I hope to welcome you back in the future. More 

Brisbane, Australia
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 21, 2014

This place is pretty new and a real bargain, with nice quiet rooms that are private with shutters. Some rooms have two queen beds in them. Staff were friendly and accommodating to requests for extra blankets. One thing though THE STEAK!! OMG! Stayed here a couple of times and the room service steak is the best I've ever had, grilled... More 

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WindmillMotel, Front Office Manager at Windmill Motel & Reception Centre, responded to this review

Hi, I would like to personally thank you for taking the time to place a review on Trip Advisor, and especially for your lovely comments which will be passed on to all the team here at Windmill Motel . We do pride ourselves in our Customer Service in all areas and all work as a team to make everyone's stay... More 

Bundaberg
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed August 13, 2014

This motel is a little basic and noisy, not from traffic but other guests. Is a bit dated but was clean, dinner meals are quiet good, breakfast is basic. Staff could be friendlier but an average place to stay overnight. Don't get one of the adjoining rooms entrance as the banging door as the next door guests come through is... More 

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Townsville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 8, 2014

The place is pretty average. Have stayed there twice one for an engagement and for a wedding. The staff were just so horribly rude on both occasions. I would never stay there again. Restaurant is overpriced. The good at the engagement and wedding was very average. We were told we would get a discount because we were with the wedding... More 

Was this review helpful? Yes 1
WindmillMotel, Front Office Manager at Windmill Motel & Reception Centre, responded to this review

Thank you for taking the time to review our motel. We appreciate you telling us the problem you had I am sorry to hear that your stay with us was a troubled one as a result of not being accommodating in your request. Our staff are always helpful to our guests with their requests and if issues are not resolved... More 

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