We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Mackay hotels

Comfort Inn The Rose

3.0 of 5 Hotel   |   164 Nebo Road, Mackay, Queensland 4740, Australia
Hotel amenities
Save Saved
You added Comfort Inn The Rose to your Saves list
Comfort Inn The Rose
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #22 of 29 hotels in Mackay
A recent review
3 of 5 stars Reviewed April 7, 2014
SydneyTrish Sydney
  • Overview
  • Reviews (15)
  • Photos (3)
  • Location
  • Amenities
  • Q&A
  • Room tips (2)
  • More
Write a Review

15 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 7, 2014

There were a couple of clunky service issues when I checked in, the lady behind the counter couldn't quite figure out how to get my meal order onto the computer. There was a new weekend (limited) menu, so maybe the issue was the new items hadn't been added, not sure. In the end I asked her if I could just... More

Was this review helpful? Yes
Gainesville, Florida
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed here, dropping in without a reservation. The price, $135AUD seemed high for the area considering that the motel, while clean, was run down. Staff was helpful although not overly so. Average is about the very best rating we can give it. If I was Mackay on another rainy afternoon I would look elsewhere.

Was this review helpful? Yes
Toowoomba, Australia
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 6, 2013

Stayed recently and was pretty disappointed as this motel isn't up to the usual Choice hotel chain standard. The four star rating on the front door no longer is a true representation of this motel's quality. Rooms were basic and the air con rattled all night. On positive the restaurant menu was surprising good.

Was this review helpful? Yes
Blackwater, Australia
2 reviews
4 of 5 stars Reviewed November 3, 2013 via mobile

As a "walk in" at 4.45pm on a Friday - the rate of $110 was very appealing. Friendly and helpful Manager. The room was very clean, with all "needs" catered for. Pool area and surrounds neat and tidy. Whilst it is not "modern" as such, we would definately stay there again, and recommend it to anyone.

Was this review helpful? Yes
West Sussex
Top Contributor
144 reviews 144 reviews
45 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed October 3, 2013

This was a typical motel on the Bruce Highway. The room was OK but dingy looking with one double and two single beds. The receptionist was helpful and there was a lounge area in reception where you could sit and read or watch TV. There was also a fridge in reception where you could buy drinks. We ate at the... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2013 via mobile

Stayed for 2 nights in August for work visit to Mackay. Arrived mid afternoon, checked in no problems. A little dated, but very clean and tidy. Room i had was spacious enough, with 3 beds. Clean bathroom. Foxtel chanels and digital TV. Breakfast at the in house restaurant was good, cooked to order, along with help your self continentals. Decent... More

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 23, 2013

I stayed here on a Saturday night......the restaurant was not open but is during the week....found that the in the bathroom you will need to relace the bath matt after one shower as it was soaked........but aprt from thatnot bad t all

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 20, 2013 via mobile

I booked this motel for one night in low season for $170 without breakfast and when I walked in I was disappointed. Tiles in the bathroom were ripped off and there were rusted surfaces on the show head. General cleaningness was fair but the room was below average. If I was paying half the price for this type of accomodation... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 7, 2013

Helpful and cheerful staff, tight smoking rules. Sometimes early morning disturbance from tradies loading their utes. Handy to good places to eat. On the main road but the rooms are set back so traffic noise is not a problem. In room facilities are well stocked. Over-all a good place to stay for a few nights.

Was this review helpful? Yes
Brisbane, Australia
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2013

Average quality motel on the main (Nebo) road of Mackay. Quite dated and in need of (another) facelift. Room was clean, reception was friendly, didn't try the restaurant or room service. While on the main road, was quiet enough inside. Miners drinking outside the room till late one night would be a bit of a turnoff for families, but they... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Comfort Inn The Rose, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn The Rose? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn The Rose

Address: 164 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn The Rose 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, HotelsClick, Travelocity, Hotels.com and Otel so you can book your Comfort Inn The Rose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

3 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (4)
Dining (1)
Pool/beach area (1)
Room/suite (1)
Hotel & grounds (1)


Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Class
Number of rooms

Questions & Answers

Questions? Get answers from Comfort Inn The Rose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer