I travel allot for work and stay in allot of motels each year Actualy more then I am at home And i would say that the marco polo is one of the best motels I have stayed in in great food super friendly staff willing to go out of their way to help and I would say the best of... More

Wow congrats to the new owners of this motel. I have been staying there over the last 4 years and now with the renovations completed on most rooms I cannot believe its the same place. The new rooms are fantastic what a transformation well done! I will be back for sure. Cheers JJ

Room, was clean and comfortable and checkin no problem. Property was clean and tidy but very dated. More expensive than the good four star hotel we stayed at in Cairns the following night. Price may be a reflection of the cost of living in Mackay due to the nearby coal mines. CBD and closest hotel is on the upper limit... More

Stayed a few nights at the Marco Polo in Mackay. The son's wedding and needed something central and wouldn't break the bank. Found it. The Marco polo is a little dated, no pool however an excellent spa. The rooms are again, a little dated yet are very clean and the bed was absolutely comfortable. There is plenty of covered car... More

The service at this hotel was the worst I have ever recieved. My family of four ended up chosing not to stay as the service was nothing short of disgusting. Staff was very UNFRIENDLY. Check in was a long process as the guy kept stopping to answer the phone. As a result my 4 year old son became restless and... More

As we were only there for one night, the room sufficed and more importantly, was comfortable and clean. We loved the long mirror above the sink. Friendly service, too. Location is along the main road to town and could be a little tricky to cross from the other side (would need to make a U-turn).

This is more like a motor lodge, Rooms are crumby, beds old, amenities run down. It seems as if owners are dissinterested. Even the location is not great except it is near other motels. very dissapointed. I would never stay here again.

Good value for money for a basic family room. Very helpful friendly staff. No xtra charge for more milk tea etc, - would stay there again. Despite being on the motorwat it was quiet at night. Would have like to have a window open for fresh air but no security or gauze on windows.

Rooms were tidy, comfortable. Great for overnight stay. Every motel seemed to be booked out on a Monday night. Free beverage on arrival a bonus.