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All 30 Mackay hotels

Dolphin Heads Resort

3.0 of 5 Resort   |   Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
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Dolphin Heads Resort
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Ranked #25 of 30 Hotels in Mackay
A recent review
5 of 5 stars reviewed 1 week ago
travel girl h Sydney, Australia
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86 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mackay, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I took my family to the resort for lunch on the weekend just gone. We waited for approximately 15 minutes at the restaurant conter before we were even acknowledged. We inquired as to availability for luch and was told no worries, you can sit anywhere except the first three tables. We found a table and sat ready to eat. It... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked the Dolphin Heads Resort recently as my husband was looking at investing in property in the area. We chose Dolphin Heads as it looked so pretty and peaceful and was just out of the Mackay centre. We took suggestions from this website and booked an ocean front room. Yes the outlook from these rooms is quite spectacular however... More 

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Mackay, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

decided to go to Dolphin Heads for a relaxing family breakfast with our daughter who has recently moved out of home! I had made a booking for 9.30am! When we arrived there was no table reserved, but we could sit anywhere as there was hardly anyone there! We were given a table near the bar and the pool! The table... More 

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Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had the pleasure of staying at the Dolphin Heads Resort recently to attend my niece's wedding. Unlike some other reviewers we were fortunate to have stayed in newly renovated adjoining rooms that were right by the poolside. These rooms were tastefully decorated and were fresh and clean. As we are a family of five we had the kids in... More 

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Mackay, Australia
Top Contributor
70 reviews 70 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Through successive owners and managers it never seems to fly. Patrons at the restaurant made to feel like the waiters are doing them a favour. This is typical in Mackay however. Bad service is now the norm and expected. Restaurant often closes without notice and they never stick to opening times. The place has incredible potential but there seems to... More 

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Cairns
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a family weekend and a birthday party nearby. It was a great location as we had ocean view rooms and the lawn areas to gather on. The rooms are quite rundown - ours had a sliding door that wouldn't slide and the frame of the doorframe was falling off. The pool area is great and good... More 

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Airlie Beach, Australia
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here a few times and each time the service was outstanding from reception staff to bar staff and all in between! Great place to unwind at the weekend and lovely location for their Sunday session when they have live music. Great spot and nice to be outside of the city. Big pool (could do with some more loungers) Small... More 

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Seymour, Australia
Top Contributor
51 reviews 51 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 3, 2015

I stayed here for a wedding in Dec, the service, staff and wedding were fantastic. You couldnt get a better settjng for a wedding and the reception provided by the resort was equally good. The only disappointing this about the resort are the rooms - the room we had was very dated, with an old noisey square airconditioner that we... More 

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Brisbane
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 20, 2014 via mobile

The accommodation is in need of a serious facelift. The room rate still cost $146 a night, for a room that was so dirty. The floor which was all outdoor style tiles couldn't even be walked on without shoes on as it was that dirty. The curtains are all stained along the bottom, dirty and broken. It is such a... More 

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Melbourne, Australia
1 review
5 of 5 stars Reviewed December 20, 2014

Myself, my husband and my daughter and her partner and her 2 children, and my son and his partner all stayed for a weekend early in December 2014. We came up to Mackay for the wedding of one of our Grandsons. The staff at Dolphin Heads need to be congratulated for the way we were looked after. Drinks at the... More 

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Additional Information about Dolphin Heads Resort

Address: Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dolphin Heads Resort 3*
Number of rooms: 50
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Hotel Style:
#3 Top resorts Hotel in Mackay

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