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Dolphin Heads Resort

Beach Rd, Dolphin Heads, Mackay, Queensland 4740, Australia
Hotel amenities
Dolphin Heads Resort
Best prices for: 1 room 1 guest
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Ranked #27 of 31 Hotels in Mackay
A recent review
5 of 5 stars Reviewed April 10, 2015
Sharon S
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90 Reviews from our TripAdvisor Community

Traveler rating
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    27
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    15
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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2015

What a wonderful surprise. Hadn't heard of Dolphin heads but found paradise. Exquisitely beautiful location. Best pool ever! Restaurant and bar but also only short trip to Mackay for anything else you might need. Every staff member was pleasant and welcoming. Unbelievable value compared to some other places.

Was this review helpful? Yes 2
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 12, 2015

We kind of just stumbled across Dolphin Heads while exploring the Mackay area and decided to stay. I was actually quite surprised with the room, it was modern, comfy bed, nice bathroom (the shower was great) and had every thing we needed. We were up on level two away from the pool and restaurant noise with our own little balcony... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015

We stayed at the dolphin heads resort for 5 days beautiful surroundings couldn't pick that. Poolside band was fantastic fun had by all staff friendly . ocean view rooms need a little maintenance but were good. Found the room service very slack we had to go to reception and ask for more tea coffee milk etc and towels as cleaners... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 8, 2015 via mobile

Location is the saving grace here, the food was ok however the portions were small for the price paid (there are other venues providing a much more for the same price) some of the people at my table were left wanting. The cocktails were tasty and reasonably priced as was the wine but the service slow and the dining rooms... More 

Was this review helpful? Yes 2

Travelers are raving about these Mackay hotels

Mackay, Australia
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 22, 2015

I took my family to the resort for lunch on the weekend just gone. We waited for approximately 15 minutes at the restaurant conter before we were even acknowledged. We inquired as to availability for luch and was told no worries, you can sit anywhere except the first three tables. We found a table and sat ready to eat. It... More 

Was this review helpful? Yes 3
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

We booked the Dolphin Heads Resort recently as my husband was looking at investing in property in the area. We chose Dolphin Heads as it looked so pretty and peaceful and was just out of the Mackay centre. We took suggestions from this website and booked an ocean front room. Yes the outlook from these rooms is quite spectacular however... More 

Was this review helpful? Yes 3
Mackay, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 16, 2015

decided to go to Dolphin Heads for a relaxing family breakfast with our daughter who has recently moved out of home! I had made a booking for 9.30am! When we arrived there was no table reserved, but we could sit anywhere as there was hardly anyone there! We were given a table near the bar and the pool! The table... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2015

We had the pleasure of staying at the Dolphin Heads Resort recently to attend my niece's wedding. Unlike some other reviewers we were fortunate to have stayed in newly renovated adjoining rooms that were right by the poolside. These rooms were tastefully decorated and were fresh and clean. As we are a family of five we had the kids in... More 

Was this review helpful? Yes 2
Mackay, Australia
Top Contributor
81 reviews 81 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed January 31, 2015

Through successive owners and managers it never seems to fly. Patrons at the restaurant made to feel like the waiters are doing them a favour. This is typical in Mackay however. Bad service is now the norm and expected. Restaurant often closes without notice and they never stick to opening times. The place has incredible potential but there seems to... More 

Was this review helpful? Yes 2
Cairns
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 27, 2015

We stayed here for a family weekend and a birthday party nearby. It was a great location as we had ocean view rooms and the lawn areas to gather on. The rooms are quite rundown - ours had a sliding door that wouldn't slide and the frame of the doorframe was falling off. The pool area is great and good... More 

Was this review helpful? Yes 2
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