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All 19 Mackay accommodations

Quest Mackay

38 Macalister St, Mackay, Queensland 4740, Australia
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Quest Mackay
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72%
Ranked #5 of 19 Specialty lodging in Mackay
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
matt094 Townsville, Australia
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51 people have reviewed this hotel

Traveler rating
    15
    21
    10
    2
    3
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Townsville, Australia
Top Contributor
154 reviews 154 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here before, really nice friendly staff, no need to go anywhere else when you stay in Mackay. Great location, right is the middle of the town. The 1 bedroom self contained room was well set up and had everything you need.

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Canberra, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Quest Mackay in a studio room. I have stayed at many Quest hotels and love them for the whole familiar experience that they offer. However, my recent stay in Mackay was on State of Origin night and was one that has raised serious alarm bells from a security perspective. At about 1:30am we were awoken... More

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am_mackay, General Manager at Quest Mackay, responded to this review

Thank you so much for your feedback, we strongly believe that feedback is a vital in this industry. We are very disappointed that this incident occurred and it impacted your stay with us. As with all Quest properties they are individually franchised and you should have been connected to the franchisee or general manager after hours. Guest safety is paramount... More

Sydney, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The folks at quest have certainly nailed the plain sanitized cold vibe. Everything is like new but seems very budget. Good location comfortable bed are pluses. Service was very limited but good. Air con vent over the bed is a mistake.

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Neutral Bay, Australia
Top Contributor
92 reviews 92 reviews
74 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed here for one night whilst on business in Mackay, hotel is located centrally & walking distance to many restaurants. Room was large, great with a little kitchen, good sized comfortable bed. Only downside was the noise from outside, windows should be double glazed as I was woken several times by outside noise. Overall a good stay & would stay... More

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Brisbane
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2014 via mobile

This hotel is always clean & well furnished. Large rooms with kitchenette, which when travelling lots is sometimes good to be able to either cook something yourself, or bring a light breakfast. King size bed is always appreciated. Secure car park that has a second lift is also a great benefit. I'll be back I'm sure.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

Stayed in December and once again so pleased that we did. Room was immaculate and clean, and so comfortable. There was a great kitchen with everything if you wanted to stay in and cook. The bed was so comfortable and big for a hotel room. You feel like you are home away from home here and the staff are always... More

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Senior Contributor
41 reviews 41 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 1, 2013 via mobile

Suddenly spacious area with a large bathroom ( bath, shower, washing machine, tumble dryer) entrance to sitting room with largish sofa, dining table and chairs and balcony, plus useful desk, TV. bedroom off with wardrobe excellent wifi balcony with glass doors, overlooks car park , but with pleasure of the lorakeet screamers at dusk , otherwise relatively quiet fast food... More

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Zurich, Switzerland
Top Contributor
54 reviews 54 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 17, 2013

Were upgraded from a 1 br-suite to a 2 br-suite. Very spacious, clean and comfortable. The hotel was fully booked and still you did not hear any noise at all. I really appreciate this over anything else. Plenty of restaurants nearby for breakfast, as the hotel is right in the CBD. At night, of course, every door in the city... More

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Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 15, 2013

I stay in a lot of Quest properties in Victoria and basically they are pretty much the same. Good value for money. This property in Mackay is the exception. The one bedroom suites are much smaller than the average and being in Mackay, far more expensive. As one reviewer stated there is a lack of workspace in the kitchen and... More

Was this review helpful? Yes 4
Brisbane
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2013

This is now the second time I've stayed at this hotel. This time I used their function room. Couple of suggestions when using it: - it is good for a group up to max 50 theatre style. - food is available, but they do charge a 10% surcharge as it comes in from the restaurant next door. I was impressed... More

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Additional Information about Quest Mackay

Address: 38 Macalister St, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Reservation Options:
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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Quest Mackay is an all Apartment Hotel featuring 96 Studio, One and Two Bedroom Apartments that can be used for short or long term accommodation. It is brand new only opening in Sep 2009 centrally located right in the heart of the tropical city of Mackay. ... more   less 
Number of rooms
96

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