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All 29 Mackay hotels

The Shores Holiday Apartments

4.0 of 5 Hotel   |   9 Pacific Drive | Blacks Beach, Mackay, Queensland 4740, Australia
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The Shores Holiday Apartments
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96%
Ranked #2 of 29 Hotels in Mackay
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
KarenLethlean Sydney, Australia
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33 reviews from our community

Traveler rating
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    1
    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Sydney, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Shores is in a garden setting, walk through to the beach; pools, tennis courts, volleyball. Units are large and well equipped. But we found they were not good value for money. We have paid less for equal, even better. Little things we needed fixing were promptly attended to. It is nice and quiet, and very family friendly. Staff happy,... More

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Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for taking the time to review The Shores. We are pleased you enjoyed your stay and our colourful units. More

Top Contributor
67 reviews 67 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 5, 2014

Was in Mackay for a wedding and this was one of the cheaper options by the sea in Mackay. In saying this be weary accommodation in Mackay seems to be rather expensive in general. Our apartment was clean, well furnished and comfortable for the four of us. Would have been nice to have two bathrooms but really not a big... More

Was this review helpful? Yes 2
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

Thanks for taking the time to review The Shores Holiday Apartments and your positive comments. We love our piece of paradise in the Northern Beaches of Mackay. Hope we get to see you again. More

Mackay
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2014

We recently stayed at the Shores before moving back to the Sunshine Coast. We have stayed there before and love it. The units at the back near the pool are spacious and very quiet. There is plenty for the kids to do like swimming in the pool, playing tennis and going down to the beach. Kerryn and Peter were very... More

Was this review helpful? Yes 1
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for the great review. It was lovely to see you again. We have a lot of repeat guests which shows we must be doing something right. Thanks More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 9, 2014

When I went looking for accommodation in Mackay, I search this site and many other online sites, I fell in love with The Shores Web site, I loved the plans of the units, the photos and their Facebook page. I book my week paid my deposit. We had a ground unit not a townhouse, was very pleased with the unit... More

Was this review helpful? Yes 1
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Great to hear you enjoyed your stay and had a lovely Christmas with you daughter. Hope we see you again soon. PS. We ordered a new remote for the Lounge TV as it kept loosing its programming, and the cupboard door has a new latch so next time hopefully no maintenance issues. Once again we appreciate your kind words. Kerryn... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 21, 2013

Upon arrival we had to report to reception to remove a rubber specimen from bathroom! Food on floors, had to question whether anything had been cleaned. Have very young children, did not get offered change of room or discount!

Was this review helpful? Yes 3
Tweed Heads, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 22, 2013

Just spent a couple of nights in a two bedroom townhouse. Initial motivation was a special advertised by another broker but was very pleased with what my $$$ actually purchased. The townhouse is by no means new and could be considered dated but all the appliances work, the beds are comfortable and it's big, I mean really BIG !. A... More

Was this review helpful? Yes 2
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for the feedback about your stay at The Shores Holiday Apartments. We think the location is great too. Yes, The Shores Holiday Apartments has been around for many years. About 25. We have an ongoing maintenance program in place to ensure the exterior of the property stays in good condition, and we strongly advise the individual unit owners to... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2013 via mobile

Stayed two nights in a two bedroom townhouse. Loved the location and the facilities. The townhouse was huge. Big sized rooms with TV in the main. Kitchen had everything we needed to be self contained for the weekend. Pools and beach at front door. Really reasonably priced also. Would love to go back for a week or two!

Was this review helpful? Yes
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for your wonderful review. We hope to see you at The Shores again in the near future. More

SARATOGA NSW AUSTRALIA
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2013

We had a lovely time nice unit would be good for families with little ones as pool was just outside the back sliding door. Very clean great location beach access just through the garden . Grounds were lovely. Would stay again Angela and Richard

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

Hi Angela, Thanks for the nice review. Much appreciated. Hope we get to see you again another time. Regards Kerryn & Peter. More

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 15, 2013

We needed a two bedroom accommodation for the recent birth of our first grandchild.From the first point of contact with The Shores,the information and booking experience was made very easy and we were not disappointed on arrival.Ideal location close to the beach with lovely grounds,and very helpful staff and will definitely book again when revisiting Mackay

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

Thank you for your kind remarks. We are always striving to improve The Shores Holiday Apartments, having just replaced lounge suite in a couple of Townhouse units as part of our ongoing commitment to improving facilities for all our guests. Regards Kerryn & Peter More

waianakarua nz
2 reviews
5 of 5 stars Reviewed September 13, 2013

Had a wonderful restful time,very clean and tidy with wonderful staff great tennis courts,the pool area looked good just a little early in the season to get the feet wet would be nice on a hot day under the shade,Blacks Beach was great for walks,not over crowded.We did cook a B.B.Q. one night perhaps should have started early,but there was... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Really glad you had a great stay. And yes our beach is beautiful and quiet one of the best kept secrets of the area. Looking forward to you coming back soon for another visit and perhaps a dip in our pool Peter More

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Additional Information about The Shores Holiday Apartments

Address: 9 Pacific Drive | Blacks Beach, Mackay, Queensland 4740, Australia
Phone Number:
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Shores Holiday Apartments 4*
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