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All 29 Mackay hotels

Pioneer Villa Motel

30 Nebo Road, Mackay, Queensland 4740, Australia
Pioneer Villa Motel
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52%
Ranked #12 of 29 Hotels in Mackay
A recent review
4 of 5 stars reviewed 2 weeks ago
TheAccent
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44 reviews from our community

Traveler rating
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    11
    13
    5
    5
See reviews for
14
7
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Stopped at the Pioneer on the way to Townsville, arrived at 5pm, first thing the kids did was jump in the pool with the managements children who were very friendly, the management were really nice. The room itself was dated from the 70/80s but was clean and tidy, sheets and towels were clean and fresh. Good place for a stop... More

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

First room we were given had a leaking toilet. The smell was terrible, only we did not notice when we first arrived. Was only when we got back from dinner that the worst was noticed. Also there were no power points near the bedheads! We both have CPAP machines and require power outlets. Staff was helpful but didn't really know... More

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Townsville, Australia
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

Very friendly staff. Centrally located to everything. Close to COU. Stayed here twice so far and has been great both times. Only thing is it can be hard to get out of the driveway in the mornings and get back in late afternoon due to traffic. They do have a restaurant but I never went there. KFC is right across... More

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China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

We arrived early and the staff advised us on the time to have the room made up. Very clean and well presented, and the bed was so comfortable!! So tired after emotional day so was looking forward to a quiet night in. Decided to have dinner at the motel restaurant- beautiful. The food was delicious. So nice that we had... More

Was this review helpful? Yes 1
Moranbah, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014 via mobile

First room we were given the air conditioner was so noisy we couldn't hear each other talk. When we tried to talk to the man sent to have a look he couldn't understand us and did not speak much English at all. Another man came up and switched us rooms. The next room was like a prison cell with no... More

Was this review helpful? Yes 1
Cairns, Queensland, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stopped overnight on our way back to Cairns. Daryl the owner was very friendly and helpful for the moment we stepped inside reception. Our room was clean and tidy (but could do with a paint job) The only down side was when we went for a shower we found the shower head was very low and could not be... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

Very clean motel, with modern tv, toaster, microwave etc. bathroom is a bit old, but ok & clean. FOR 85 Dollar more than ok. VERY GOOD MOTEL!! in particular for families staff also very, very friendly. All in all a good place to stay.

Was this review helpful? Yes 1
Airlie Beach, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2014

So I booked into the villa with my two little boys for one night. The customer service we received on check in was first class. As fair I'm concerned most motels should send their staff here for training on the correct way to treat Guests. Awesome job guys!! You' Have gained a returning customer. If you are looking for accommodation... More

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 23, 2014 via mobile

My colleague and I stayed here for one night whilst we attended a workshop in Mackay. Check in was speedy and friendly, we were given the keys to our room (a standard twin share). However there were some neighbours a few door down from us who were smoking outside their room, and the smoke was starting to really stink inside... More

Was this review helpful? Yes 1
Moranbah, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2014 via mobile

I booked a room at the Pioneer Villa and was unable to stay due to a family emergency. The manager was kind enough to refund my booking due to the circumstances! Great customer service and friendly staff members. I recommend this hotel for anyone that loves great hospitality and service.

Was this review helpful? Yes 1
Daryl W, Owner at Pioneer Villa Motel, responded to this review

Sorry about the family emergency but happy to help out with the refund. We appreciate when guests contact us at Pioneer Villa Motel to tell us that they need to cancel. Thank you. More

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Additional Information about Pioneer Villa Motel

Address: 30 Nebo Road, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $
Number of rooms: 21
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Also Known As:
Pioneer Villa Hotel Mackay

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