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The Shamrock Gardens Motel

48 Donaldson Street, Mackay, Queensland 4740, Australia
The Shamrock Gardens Motel
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11 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
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1 review
5 of 5 stars Reviewed 3 weeks ago

We came to Mackay for a friends birthday and were very impressed with the Shamrock. The rooms are tidy, spacious and the staff are fantastic. Its a quick five minute trip from the airport and only five minutes into town. The pub also does super food and the bar has a great range of beers and wine. Our stay at... More 

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16 reviews 16 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 2, 2015

Went for dinner at the Shamrock and the food was beautiful. My partner ordered the lamb shanks which were absolutely massive and so delicious for a very reasonable price. I had an eye fillet which was cooked perfectly. The only thing I could fault was the salad which was mostly lettuce and soft tomatoes. Overall ... it was excellent and... More 

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Letika R, Manager at The Shamrock Gardens Motel, responded to this review

Hello Tattyfae Thank you for your recent review of The Shamrock Gardens Motel. We are very pleased to hear that you had such a positive experience dining in our newly renovated hotel. We at The Shamrock appreciate all feedback from our customers as it assists us to continually provide the best experiences for our guests; and as such, your comments... More 

Perth, Australia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 27, 2014

Stayed at many similar properties around the world. This one was good with quiet rooms. Food ok nothing to rave about. Price average compared to others. Would use again as good showers and access. Room hire is a bit pricey and the chef was not prepared to assist with requests outside the menu for a function.

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Batemans Bay, New South Wales, Australia
Top Contributor
60 reviews 60 reviews
54 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 5, 2014

This venue does have future IF it spent a bit of money in refurbishing the motel rooms ,they are tired.The bathroom was bad mould in the corners behind the toilet it's obvious the manager does not do any follow up work,the place has parental with the right staff. In the hotel it needs to pick its act up as well,we... More 

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Grafton, Australia
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2014

We'll priced, lovely rooms with kitchenette and right next to the pool. Also just a few metres walk to the Shamrock Hotel for dinner and drinks . Very friendly staff. Would recommend and would stay again. Very handy having the kitchenette but also great to be able to walk next door to the motel restaurant,.

Was this review helpful? Yes 2
Top Contributor
56 reviews 56 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 20, 2013

Stayed overnight on a business trip. Rooms are large & comfortable. Everything is a bit jaded & in need of a refresh but overall good value for money. The best thing about this place is the quietness of the rooms. Other motels on Nebo Rd can be very noisy, this had no road noise at all. Air conditioner sounded like... More 

Was this review helpful? Yes 1
Mackay, Australia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed July 3, 2013

Beer was warm, food was cold and after a long wait for the food the meals came out wrong so another long wait. Taste of the food was pretty ordinary too and lady behind bar was rude. Don't come here for a feed. It's awful.

Was this review helpful? Yes 2
North Queensland
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 9, 2013

Went with friends to have a meal tonight. Food 2/5 Service. 2/5 Very old, requires Re vamp. Leaking roof. Toilets dirty. Staff serving food, English required revamp also. Best part of night the company. The owners need to take a long look at this, staff probably poorly paid, no upkeep on building. Fault ask yourself? Mary Howard.

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Mackay, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2012

Nice new tv in the room but does take attention away from the fact that they have many maintenance issues to address in the room. Marks on the walls that have been patched but not painted! Further, they have just thrown the tv on the old stand instead of spending 75 bucks and buying a new wall mount! Further the... More 

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Brisbane Area
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 28, 2011

We stayed here as an overnight stop over and chose this place because of the adjoining tavern. The rooms were basic and seemed clean. Was ok to use as a place to sleep but not worth the $170 a night price tag.

Was this review helpful? Yes 3
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11 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (2)
Hotel & grounds (2)
Dining (4)
Bathroom (1)
Room/suite (2)
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