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Coral Cay Resort

#8 of 32 Hotels in Mackay
Certificate of Excellence
16-18 Nebo Rd, Mackay, Queensland 4740, Australia
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Coral Cay Resort
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99 Reviews from our TripAdvisor Community

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Traveler rating
    30
    43
    17
    5
    4
See reviews for
10
33
5
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (26)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (27)
All months
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

I like a quiet nights sleep.... and I have tried many places in Mackay. CORAL CAY has always been a nice place. Quiet, clean, friendly staff. However: rooms are a tad outdated, need more thorough cleaning, better facility's,

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice modern family room with separate areas. Adequate kitchen facilities. Bed was very very comfortable. Would definitely stay again. Very clean and good parking. Serve breakfast buffet although we didn't try as leaving early. Pool looked nice too.

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hello and thank you Fiona for taking the time to write a review, your feedback is greatly appreciated. Awesome to hear that you were happy with everything we have to offer in our resort. We are thoroughly looking forward to your next visit hopefully you will be able to join us in the restaurant or lounge by the pool with... More 

Ormeau, Australia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose the most basic hotel room which are quite adequate. All the usual layout of a country hotel but with a little twist. Although on the main highway the units are situated in a U design that rather than funnel the sound rejects it. Nice and quite (until about 6:30 when all the Tradies make a move). There is... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Great to hear that you are pleased with the layout of our property and that this allowed you to hopefully get a good night’s rest. Apart from those who start their day when the birds do. Majority of our self-contained rooms are situated towards the back of the property this allows our long stays peaceful nights as well.... More 

Brisbane, Queensland, Australia
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 2, 2015

I stayed for one night on business and was very impressed. This is by far the best motel i have stayed in mackay. Check in was quick and easy, my room was on the ground floor with parking right out front. Room was spacious and modern with a fully stocked mini bar. Bed was comfortable with a warm doona, room... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Morning Krish, Thank you for taking the time to write a review. This opinion is highly valued so thank you for such an extraordinary first comment! Great to hear that you were happy with what we offer on our rooms and the service you received upon check-in was welcoming and efficient. As for the chicken this feedback has been... More 

Essex
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 31, 2015

How lovely to find such a lovely place on a busy main road, tucked away. Our room was very big and overlooking the pool which was a bonus. We could not have asked for more as we were just passing through.

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hello and thank you for taking the time to give us feedback and some awesome photos! It’s great to hear that you enjoyed the luxury of these larger suites that do have a beautiful view overlooking the pool. Hoping that you do stop by again soon. Have an awesome weekend! Thanks again, Kimberley Powell More 

Rockhampton, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2015

With so many hotels in the same area we relied on TA once again. So glad we did as the motel was great and we ended up staying another night. Had a room overlooking the pool and it was an oasis in such a busy location/ area right on the highway. The room was very roomy and clean and we... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Thanks Cathie for taking the time to write such a wonderful review! So awesome that our TA responses were reliable and able to point you in our direction, also that the service you received and lived up to its name. Your compliments will certainly be passed on to all staff. We are eagerly awaiting your next visit and look forward... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

This motel would have the best and roomy room for the disabled plenty of room in bathroom and a great roomy shower I would recommend this Motel and I would well and truly be staying there again when I come to Mackay to visit family again......

Was this review helpful? Yes 1
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for taking the time to write a review, your feedback is highly appreciated! Fantastic to hear that you were fulfilled with the space available in our Disabled Suites. We look forward to next time you travel to Mackay to see your family. Wishing you a fantastic rest of your week. Kind Regards, Kimberley Powell More 

Rockhampton, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

We had the pleasure to stay at the Coral Cay motel on Friday 22/5/15 & Saturday 23/5/15 and I must say the staff are fantastic. Located no far from the city the motel units are very clean and modern and the bed was comfortable. Right from the very start from booking in, to having a meal in the dining room... More 

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Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 22, 2015

Have stayed a number of times and always receive friendly service, clean, tidy luxurious rooms with comfy beds. The restaurant has delicious meals and staff are very welcoming. A beautiful pool area, and great location. Will continue to return.

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Thank you for such amazing feedback! It’s wonderful to hear that you are consistently delighted with everything we have to offer here at Coral Cay Resort. We are thoroughly looking forward to you next arrival hoping that it is not too far away. Have a marvellous week! Kind Regards, Kimberley Powell More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 16, 2015 via mobile

Stayed for one night, when we checked in we were put in the wrong room so that was a let down. Overall everything was nice and clean, but we had the special occasion package and just wasn't as good as we were hoping. Overall satisfied but could have been a little better to make the occasion

Was this review helpful? Yes 1
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Evening Bob, Your feedback is greatly appreciated. I apologise on behalf of our team that you were put into the wrong room and that you were not 100% satisfied with our Special Occasion Package. We hope that during your next visit we will be able to tick all of these boxes for you. Wishing you a fantastic week, all... More 

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