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Coral Cay Resort

#8 of 34 Hotels in Mackay
Certificate of Excellence
16-18 Nebo Rd, Mackay, Queensland 4740, Australia
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Coral Cay Resort
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117 Reviews from our TripAdvisor Community

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Dysart, Australia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I made a last-minute booking and was able to secure a ground floor room, with parking right outside. The room was clean, spacious and comfortable, the staff were friendly, helpful and professional, and the restaurant was just perfect. Seriously, this place should be packed every night! There's a pool, which I didn't use but it looked like the people there... More 

Helpful?
Thank Jackie T
Manager C, General Manager at Coral Cay Resort, responded to this review

Hey Jackie, Thank you very much for your fantastic review. We are very pleased you enjoyed your stay. All the best for 2016. Kind Regards Kelly Davidson More 

Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was very close to everything in Mackay, very quiet rooms, and a very nice pool. Staff were friendly and the room was clean. The bed was comfortable. The room was fairly spacious and well laid out. I would stay here again most definitely.

Helpful?
Thank Ajwatty79
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you for taking your time to leave a review. We really appreciate it and it is lovely to hear when people do have an enjoyable stay and that they would like to return. We look forward to welcoming you back when you next visit Mackay. Have a wonderful day. Thank you, Kelly Davidson More 

Brisbane, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

We only stayed a night on our way through to Townsville however my partner has stayed several times before for work and they never fail to please. Lovely rooms, very clean. Love the layout of the complex and the reception girls are so friendly and helpful. Will be returning again!!

Helpful?
Thank Kristelle M
Manager C, Manager at Coral Cay Resort, responded to this review

Good Afternoon Kristelle, Thank you for your lovely review. We really appreciate all feedback and it is wonderful to have great review to pass onto my team. Hope you had a great trip and we look forward to seeing you again. Wishing you a Happy & Health 2016. From Kelly and the team at the Coral Cay Resort. More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 6, 2015

Arrived in the late afternoon, to be greeted by the friendliest face behind the reception. Nothing was too much trouble. Very comfortable rooms,great off street parking,restaurant on site (even though we didn't use it),great location to the highway north. Was expecting to pay more than we did, as these rooms have been very expensive in the past.

Helpful?
Thank Mary D
Manager C, Manager at Coral Cay Resort, responded to this review

Hi Mary, Thank you for your wonderful review, I will make sure the staff mentioned get to see this also. I am glad to hear you got a great deal as we do try our best to ensure our rates are the best value for money in Mackay at all time. Hope you had a wonderful Christmas and all the... More 

Melbourne, Victoria, Australia
Level Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

This was a very convenient place to stay for our one night in Mackay. We chose the "frequent traveller " room as it offered a nice room for a very good rate. Nice pool, good restaurant and right on the highway.

Helpful?
Thank Rob W
Manager C, Manager at Coral Cay Resort, responded to this review

Hi Rob, Thank you for your review. I am very happy to hear you were happy with your stopover at the Coral Cay Resort in Mackay. We hope the rest of December was pleasant for you and that you had a relaxing Christmas. Happy New Year Rob. Kind Regards From, Kelly Davidson & the Coral Cay Resort Team :) More 

Ormeau, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 18, 2015

WOW, I travel a lot, and I like to give a good review where it is due. Their Chef is one of the best I have seen in many city kitchens rather than a country town. I hope he likes Mackay because ANY capital City would love the expertise of using fresh produce cooked perfectly. The guys behind us at... More 

Helpful?
Thank Biomed_traveller
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Morning and hello again! Thank you so much for your amazing words I had the pleasure of giving this feedback to Andrew our head chef who held a wonderful smile for the rest of the evening. It really is a wonderful feeling to receive feedback like this and we greatly appreciated it. We look forward to seeing you on... More 

Calliope, Queensland, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 14, 2015

Upon arrival the front facade looks very nice and this continues into the foyer and the pleasant and welcoming staff check us in. The room had a comfortable queen size bed and a patio area overlooked the very pleasant and tranquall pool area. The resort is 5 min from the CBD and 3 min to Canelands shopping centre. We had... More 

Helpful?
Thank Robert C
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hey Robert! Thank you so much for your lovely feedback! It's fantastic that your first impression of our resort was great and from there you were happy with our receptionist service. I do have to agree that the buildings that overlook the pool are extremely relaxing with the peaceful sound of trickling water. Your compliments are highly appreciated and will... More 

Pomona, Queensland, Australia
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed October 18, 2015

We arrived at the resort on Saturday 17 Oct at 18:15hrs after a 10 hour drive. We were welcomed by the receptionist (Kimberley) and were given a free upgrade from an Executive Queen Studio apartment to an Executive Queen One Bedroom Apartment. Check-in was so easy - hassle free - done within 5 minutes. Parking was a breeze right in... More 

Helpful?
Thank Wissefamily
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Carlo, Thank you for taking the time to give such wonderful feedback! Awesome to hear that you appreciated your free upgrade and all bonuses included in this! I do have to agree with your comment that the pillows here are the next best thing to your own pillows at home. All of your fantastic comments towards all of... More 

Ahmedabad, Gujarat, India
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 9, 2015 via mobile

Had stayed there for a transit enough to Sydney. The rooms are clean and spacious. Bedding is quite good with above average comfort. Had a room on the ground floor which facilitate a nice sit out for the pleasant evenings. Although the restaurant is well set up, I recommend skipping breakfast. The spread is average by Australian standards and the... More 

Helpful?
Thank Sailor-Ahoy
Manager C, General Manager at Coral Cay Resort, responded to this review

Good Morning, Thank you very much for your review. I am glad you enjoyed your room however would really like to apologies regarding your breakfast. If it is possible for you to email me what name your reservation was under so that I can check which staff member prepared your meal that would be wonderful. We do have a full... More 

Adelaide
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 3, 2015

Our first greeting was from Kimberly who was very friendly and very welcoming. She gave a wonderful first impression and was super helpful with all our questions. We stayed in a Queen Studio room which looked exactly like the picture online. The room was clean, modern and quiet. Very private apart from the only window facing the car park, although... More 

Helpful?
Thank Racquel K
Manager C, General Manager at Coral Cay Resort, responded to this review

Hi Racquel, Thank you for your wonderful review. I congratulated Kimberley and showed her your review; she was thrilled by your lovely words. I would also like to say thank you for your comments on our images, these photos were taken recently and I really wanted to insure the images looked genuine as this a trait we take pride in.... More 

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