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Coral Cay Resort

16-18 Nebo Rd, Mackay, Queensland 4740, Australia
Best prices for: 1 room 1 guest
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Coral Cay Resort
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Coral Cay Resort
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81 reviews from our community

Traveler rating
    21
    34
    17
    5
    4
See reviews for
7
25
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (13)
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    (22)
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    (27)
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Bundaberg, Australia
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through Wotif and had a room at the side of the main building. Whilst not as attractive externally as the main section of the Motel, the room was adequate, clean and well presented. I would give a four star rating, not higher.Good value for the price paid. My only disappointment was that there were no designated parking bays.... More 

Was this review helpful? Yes
Gold Coast, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I originally booked 1 night, but ended up staying 2 - in the same room, after I checked out and checked in again! The room was lovely and spacious, clean and comfy, with good internet and an excellent air-con. The restaurant serves a wicked Chateaubriand steak! I am a bit of a Pain in the Posterior Guest, always needing things,... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hey Jo! Thank you so much for such a fantastic review! We highly appreciate all comments and these will most certainly be passed on to all staff! Wishing you all the best in your future travels and adventures! Looking forward to seeing you again soon, hopefully your next trip up from the Coast will be purely for leisure! Thanks Again!... More 

Hamilton Island, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Got an apparent deal off wotif.com.au which ended up costing me more in the long run (admin fees etc) you are better off booking directly with hotel as wotif is a bit of scam if u actually do a price compare. Staff are friendly and well presentable. Only bad thing I can say about the room is it needs the... More 

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Ashley, Thank you so much for taking the time to make a review. These comments have been passed on to all House Keepers and will be swiftly adjusted. Wishing you a safe and exciting long weekend, hope to see you again in the near future. Kind Regards Kimberley Powell More 

Townsville
Contributor
18 reviews 18 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on the way to Brisbane. Checkin and checkout were fine and staff were friendly. Having read other comments on the lower priced rooms we elected to stay in the Executive Queen. It was clean and comfortable and not noisy. We can also endorse the comment by one of the other reviewers that the best fish and chip shop... More 

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for such a positive review, they are always highly appreciated. It’s great to see that we could satisfy your needs regarding the room and our service. As for the restaurant we will have a fresh new menu out by mid-February. Hopefully if you do travel this way in the future and decide to stay with us... More 

Townsville, Australia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The kids liked the pool and the room was fairly spacious. One of the problems we find we are coming up against with a family of 2 adults and 4 teenage children is that of bedding configurations in 3 bedroom self-contained rooms. Coral Cay could only offer 2 doubles and 2 singles. As all the kids want their own bed... More 

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Chris, Thank you for taking the time to make a review. It’s fantastic to see that your children enjoyed the pool and that you were pleased with your room size. I have put the suggestion forward to change one of the double beds into two singles. Hopefully for your next stay we will be able to accommodate your... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Had a great time, what a wonderful resort, very clean, friendly staff, pool was amazing and very family friendly, only criticism was that no room service as chefs were in holiday, would have been nice to know that they were not there when we booked as one of the selling points was the restaurant quality

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for taking the time to make such a positive review. It’s fantastic you were satisfied with your room our facilities and service. If your stay was between the 25th of December and the 5th of January I apologise deeply that you were not informed that our restaurant was going to be closed. However outside this time... More 

Melbourne
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Coral Cay Resort seems to be a mix of apartment style resort accommodation and cheap box rooms (out the side of the resort). When you look at the website of the hotel you get a false sense of what you are actually getting here if you stay unless you book the resort rooms. The food at the restaurant is... More 

Was this review helpful? Yes
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Evening, Thank you for your review. We do have a variety of rooms which are able cater for just about all needs. Whether you’re a family of six and planning to stay, or you’re on a tight budget on the run. It’s great to hear that you enjoyed our facilities and what we have to offer in our restaurant.... More 

Park Avenue
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 1 night with a late check out and breakfast included. The staff were very friendly and accommodating. The room was clean and tidy and breakfast was great - all I could ask for. The deal was a Sunday - Monday deal.

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Manager C, General Manager at Coral Cay Resort, responded to this review

Thank you Simon, We are glad you enjoyed our new Weekend Wonder Deal! We look forward to seeing you next time you are in Mackay. Hope you had a lovely Christmas & New Years. Kind Regards Kelly Davidson More 

Airlie Beach, Queensland, Australia
1 review
5 of 5 stars Reviewed December 6, 2014

Spent last night at Coral Cay Resort Mackay, could not fault it. Clean, well equipped room, staff as friendly as could be, and breakfast as well. Toped off our trip in Mackay, Room and Breakfast very good value. We will be staying here again

Was this review helpful? Yes
Manager C, General Manager at Coral Cay Resort, responded to this review

Thank you June, Always exciting to read when guest enjoyed their stay. Thank you for your feedback and we look forward to welcoming you on your next trip down for Airlie Beach. Kind Regards, Kelly Davidson More 

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 4, 2014

I stayed at the resort overnight and tested the room service and restaurant. Actually hosted 50 people for lunch and they were fantastic. Chef did a great job and the staff were spot on Unusually sharp for a regional venue The manager has the team running very well and I endorse the star rating Try the pumpkin pie IT IS... More 

Was this review helpful? Yes
Manager C, General Manager at Coral Cay Resort, responded to this review

Thank you for your review, We are glad you and your guest enjoyed your lunch it was a pleasure looking after your group. I 100% agree the pumpkin pie is absolutely divine. We will be changing our menu in February so you will have to give our new deserts a go on your next visit. Safe travels and we will... More 

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Additional Information about Coral Cay Resort

Address: 16-18 Nebo Rd, Mackay, Queensland 4740, Australia
Location: Australia > Queensland > Mackay
Price Range (Based on Average Rates): $
Number of rooms: 63
Reservation Options:
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Hotel Style:
#2 Business Hotel in Mackay

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