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Coral Cay Resort

16-18 Nebo Rd, Mackay, Queensland 4740, Australia
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Coral Cay Resort
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Coral Cay Resort
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85 reviews from our community

Traveler rating
    24
    35
    17
    5
    4
See reviews for
7
27
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (17)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (27)
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Gold Coast, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

we checked and were impressed with the huge size of the king room ,included spa bath, double shower ,large screen tv and good fitout ..staff were very friendly and helpful . the buffet breakfast was awesome ,great variety . the only thing to spoil our stay was the hairs left over the tiled floors , so off putting . i... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very clean well appointed rooms. Good service friendly reception staff. Very nice restaurant for dinner and breakfast, room service available. I would not hesitate to stay again. thout a car I felt too far from main centre of town. Shopping centre in walking distance.

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Coral Cay definitely ticks all the boxes. Professional and friendly service, lovely clean comfortable rooms with everything you need and all at a excellent rate.So happy to have stumbled across this little gem, will be back and certainly recommend to friends! Thanks for such a wonderful stay!

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Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for one night booked as a mystery hotel through last minute.com and we could not be happier. The room was fab, location easy and even though it is on the main hwy very quiet. What stands this hotel apart from all the others I have stayed in though was the service from the staff. The staff on the... More 

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Bundaberg, Australia
Top Contributor
52 reviews 52 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 25, 2015

We booked through Wotif and had a room at the side of the main building. Whilst not as attractive externally as the main section of the Motel, the room was adequate, clean and well presented. I would give a four star rating, not higher.Good value for the price paid. My only disappointment was that there were no designated parking bays.... More 

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Gold Coast, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

I originally booked 1 night, but ended up staying 2 - in the same room, after I checked out and checked in again! The room was lovely and spacious, clean and comfy, with good internet and an excellent air-con. The restaurant serves a wicked Chateaubriand steak! I am a bit of a Pain in the Posterior Guest, always needing things,... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hey Jo! Thank you so much for such a fantastic review! We highly appreciate all comments and these will most certainly be passed on to all staff! Wishing you all the best in your future travels and adventures! Looking forward to seeing you again soon, hopefully your next trip up from the Coast will be purely for leisure! Thanks Again!... More 

Hamilton Island, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2015

Got an apparent deal off wotif.com.au which ended up costing me more in the long run (admin fees etc) you are better off booking directly with hotel as wotif is a bit of scam if u actually do a price compare. Staff are friendly and well presentable. Only bad thing I can say about the room is it needs the... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Ashley, Thank you so much for taking the time to make a review. These comments have been passed on to all House Keepers and will be swiftly adjusted. Wishing you a safe and exciting long weekend, hope to see you again in the near future. Kind Regards Kimberley Powell More 

Townsville
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed overnight on the way to Brisbane. Checkin and checkout were fine and staff were friendly. Having read other comments on the lower priced rooms we elected to stay in the Executive Queen. It was clean and comfortable and not noisy. We can also endorse the comment by one of the other reviewers that the best fish and chip shop... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for such a positive review, they are always highly appreciated. It’s great to see that we could satisfy your needs regarding the room and our service. As for the restaurant we will have a fresh new menu out by mid-February. Hopefully if you do travel this way in the future and decide to stay with us... More 

Townsville, Australia
Top Contributor
51 reviews 51 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 14, 2015

The kids liked the pool and the room was fairly spacious. One of the problems we find we are coming up against with a family of 2 adults and 4 teenage children is that of bedding configurations in 3 bedroom self-contained rooms. Coral Cay could only offer 2 doubles and 2 singles. As all the kids want their own bed... More 

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Chris, Thank you for taking the time to make a review. It’s fantastic to see that your children enjoyed the pool and that you were pleased with your room size. I have put the suggestion forward to change one of the double beds into two singles. Hopefully for your next stay we will be able to accommodate your... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

Had a great time, what a wonderful resort, very clean, friendly staff, pool was amazing and very family friendly, only criticism was that no room service as chefs were in holiday, would have been nice to know that they were not there when we booked as one of the selling points was the restaurant quality

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Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for taking the time to make such a positive review. It’s fantastic you were satisfied with your room our facilities and service. If your stay was between the 25th of December and the 5th of January I apologise deeply that you were not informed that our restaurant was going to be closed. However outside this time... More 

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