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San Simeon

387 Golden Four Drive Tugun | Tugun, Queensland 4224, Australia
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San Simeon
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San Simeon
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56 reviews from our community

Traveler rating
    27
    16
    8
    4
    1
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28
15
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at Tugun for many years but never at San Simeon. So glad we did this time. Our 2 bedroom apartment (No 13) was on the 1st floor overlooking the pool and beach. The apartment was modern and very comfortable. It was great for 3 days but would prefer a higher apartment if staying for a longer period... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Hi Lexie,we are so pleased you enjoyed your stay with us. The owners of the apartment you stayed in, have just completed a mini reimbursement so will be pleased to hear their effort has been appreciated. That's great you want to come back and stay again, please ring direct and we can discuss what apartment you would like to stay... More 

Brisbane, Australia
Top Contributor
70 reviews 70 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The beach views from the main bedroom, second bedroom and the lounge area were amazing. The two ladies on the front desk that I dealt with over the time I was there - were both lovely and friendly. On the negative side - the car park for Apartment 14, for me - was dreadful - lucky I had a small... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Thank you for taking the time to review our property. We quite agree the views from all our apartments are wonderful. I will pass on your compliment to our relief manager at the time. We apologise for the cracked cook-top, unfortunately a previous guest had damaged it so we were awaiting a replacement. It is now fully installed and back... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed March 4, 2015

Not good, San Simeon when you have guest coming in to stay with a lift out of order. I truly do understand that mechanical problems can occur but any more than 72 hours, it's just to much on anyone. The fire stairs had to used for up to 9 days to get up 5 floors. It's really wrong. Also I... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

We apologise the lift was out of action for a week during your stay. Unfortunately the motor broke down and needed to be sent away for repair. In cases like this we are bound by the lift company. We are now happy to report everything is now back up and running smoothly. The other problem you mentioned was leakage into... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 28, 2015

Just finished a trip away and stayed here. I was a little shocked at the standard of care and attention to detail in an apartment of this price. The apartment had not been upgraded in my opinion since the 80's. The tiles around were cracked, Stovetop rusty, mismatched (dirty) furniture, and remote controls all sticky taped together...I felt the unit... More 

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 20, 2014

The best view on the Gold Coast. Perfect location for swimming and just relaxing watching the ocean. No roads to cross to get to the beach. Had a 2 bedroom standard apartment but would probably go with a superior apartment next time. Apartment is in need of a makeover with damaged walls and old carpet. Loved laying in bed and... More 

Was this review helpful? Yes 1
SanSimeonApart, Manager at San Simeon, responded to this review

Thank you for taking the time to review your stay with us. I know what apartment you are talking about and do agree with your comments. As all apartments are individually owned it is up to the owner to approve any upgrades we suggest. This apartment is an older apartment but in a great position in the building. All other... More 

New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 10, 2014

Our family of ten stayed in two units overlooking the absolute beachfront at the San Simeon. Spotlessly clean units and pool area and both units modern with lovely furniture. We were travelling with three children under three and it was no trouble to book in early, so appreciated when kids have been sitting in a plane and car for 5... More 

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Sydney
Contributor
13 reviews 13 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 9, 2014

Had a lovely time with a couple of girlfriends and our kids for a 3 night catchup. We rented 2 x 2 bedroom apartments. 1 was on the ground floor and the other on the 2nd floor. The rooms were in need of some attention. Dirty walls and tiles were disappointing to see. We all had only 1/2 a roll... More 

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northshoregirls
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 27, 2014

Lady's was rude when we checked in, repairs being done on room above us while we stayed very noisy. Serviced room weekly was sheets put at our door so we could change our own beds. Games room is a joke. Bed was not made for our 3rd childed as arranged so we hate to make at 12am when we arrived.... More 

Was this review helpful? Yes 2
SanSimeonApart, Manager at San Simeon, responded to this review

Thank you for taking the time to review your stay. I am sorry your stay did not live up to your expectations. I am surprised regarding the Theme Parks being so far away as they are a 25-30 minute drive from here as we are very close to the M1. Foldaway beds are provided for extra people within the apartment... More 

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

Spent 2 weeks at San Simeon with our 2 young kids. Had a great time. The apartment was nice and spacious and even with a couple solid days of rain being holed up inside there was enough room for us all to move without anyone getting cranky. Absolute beachfront which is fantastic and the view is brilliant! Well equipped kitchen... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014

For some years now we have enjoyed an extended stay at San Simeon during the Melbourne Winter. The location is perfect with uninterrupted views of the ocean from Point Danger to Surfers Paradise. Absolute beach frontage with no roads to cross and a well tended grassed area outside the ground floor apartments. Our apartment is well furnished with very comfortable... More 

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