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San Simeon

387 Golden Four Drive Tugun | Tugun, Gold Coast, Queensland 4224, Australia
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1 room 1 guest
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62 Reviews from our TripAdvisor Community

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Traveler rating
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
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  • All months
    (62)
  • Mar-May only
    (19)
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    (16)
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townsville
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 9, 2015

we spent 10 days here in two different units. they were clean but the bathrooms are so small, the beds are small and uncomfortable. light fitting was falling out of the roof. Overall a poor hotel given the choices in this apart of the world. the

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SanSimeonApart, Manager at San Simeon, responded to this review

Thank you for taking the time to review your stay. We are sorry your overall impression was not favourable but hoped you enjoyed our unique location of absolute beachfront. All our apartments have different layouts so bathrooms can differ in size including a few the size of a bedroom, but all beds are a standard queen & single. If you... More 

Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 7, 2015

We have stayed at San Simeon apartments twice. We have stayed in a different unit each time and they are clean, well appointed and the views are to die for. They are within easy walking distance to the local shops (10 minutes) and there is a bus stop at the front door that will take you to theme parks and... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

It was great seeing you again but sorry you trip was short by a day. It was a shame your original apartment was not available but happy you enjoyed the alternative. Nothing like sitting on the balcony and enjoying the sun and views. Look forward to seeing you again next year. More 

Launceston, Australia
1 review
4 of 5 stars Reviewed June 12, 2015

Were given a lovely apartment on 4th Floor. Exceptional Views out of the window and balcony. Will return someday. Furniture very comfortable and lots of room to move. Cooking facilities good. Enjoyed our trip to Tugun.

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SanSimeonApart, Manager at San Simeon, responded to this review

We are pleased you enjoyed your trip to Tugun and all there is on offer in this great part of the world. We look forward to seeing you again in the future. More 

Mackay
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 20, 2015

I rang and spoke with the Manager prior to booking direct, as we wanted a superior airconditioned apartment, high floor, and away from the pool area. I was recovering from a neck injury, and the above were also essential for our comfort as elderly guests. When we arrived, we were given another unit that was on the second floor, next... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Dear Luvvyduck, Thank you for taking the time to review us and provide feedback. We are pleased you enjoyed your apartment at San Simeon. We apologize for the change in apartments, unfortunately the the air-conditioner failed at the last minute. We did our best to accommodate your request for an air-conditioned apartment. We also apologize for the lack of toilet... More 

Ballarat, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

stayed at san simeon for a week 2 couples had a 2 bedroom superior room on the 5th floor was magnificent views apartment was great had a spa on roof top also a sauna which we used really relaxing overall it was fabulous all up to date apartment would stay there again just loved it very relaxing great managers too... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Dear 128sandra, Thank you very much for sparing your precious time reviewing San Simeon and we are so pleased to learn that you enjoyed your holiday and the magnificent views. Thanks again for choosing San Simeon as a venue for your holidays, we are looking forward to welcoming you back in the near future. With best regards, San Simeon Management... More 

Brisbane, Queensland, Australia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 28, 2015

We chose this resort for a family reunion on previous positive experiences here. There were six couples staying here, some for 4 nights one couple for four weeks. The website stated one or two bedroom apartments, either standard or superior. What you book on line is not necessarily what you get, and even confirming your booking over the phone does... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Dear TwoMen A, We are extremely honoured that you choose to host your family reunion at San Simeon Apartments. Thank you for taking the time to write and share your feedback via Tripadvisor. Feedback regarding the standard and interior of the rooms is welcomed and appreciated. Constructive feedback allows us to address and remedy our guests concerns. We do apologize... More 

Brisbane, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 29, 2015

We have stayed at Tugun for many years but never at San Simeon. So glad we did this time. Our 2 bedroom apartment (No 13) was on the 1st floor overlooking the pool and beach. The apartment was modern and very comfortable. It was great for 3 days but would prefer a higher apartment if staying for a longer period... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Hi Lexie,we are so pleased you enjoyed your stay with us. The owners of the apartment you stayed in, have just completed a mini reimbursement so will be pleased to hear their effort has been appreciated. That's great you want to come back and stay again, please ring direct and we can discuss what apartment you would like to stay... More 

Brisbane, Australia
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed March 18, 2015

The beach views from the main bedroom, second bedroom and the lounge area were amazing. The two ladies on the front desk that I dealt with over the time I was there - were both lovely and friendly. On the negative side - the car park for Apartment 14, for me - was dreadful - lucky I had a small... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

Thank you for taking the time to review our property. We quite agree the views from all our apartments are wonderful. I will pass on your compliment to our relief manager at the time. We apologise for the cracked cook-top, unfortunately a previous guest had damaged it so we were awaiting a replacement. It is now fully installed and back... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed March 4, 2015

Not good, San Simeon when you have guest coming in to stay with a lift out of order. I truly do understand that mechanical problems can occur but any more than 72 hours, it's just to much on anyone. The fire stairs had to used for up to 9 days to get up 5 floors. It's really wrong. Also I... More 

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SanSimeonApart, Manager at San Simeon, responded to this review

We apologise the lift was out of action for a week during your stay. Unfortunately the motor broke down and needed to be sent away for repair. In cases like this we are bound by the lift company. We are now happy to report everything is now back up and running smoothly. The other problem you mentioned was leakage into... More 

Brisbane, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 28, 2015

Just finished a trip away and stayed here. I was a little shocked at the standard of care and attention to detail in an apartment of this price. The apartment had not been upgraded in my opinion since the 80's. The tiles around were cracked, Stovetop rusty, mismatched (dirty) furniture, and remote controls all sticky taped together...I felt the unit... More 

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